Kiryandongo District REPORT June 2013 Medicines and Health Service Delivery Monitoring Unit (MHSDMU) Plot 21 Naguru Hill Drive P.O Box 25497 Kampala Tel: 0414-288442, 0414-288445, 0800100447 (Toll free) MHSDMU is a department set up by a presidential instrument to monitor health service delivery in Uganda The department is apolitical Does not override the functions of MoH, which has the constitution mandate to oversee health activities in the country • The main objective is to raise the bar in health service delivery • Other specific objectives include to assess health service delivery in health facilities • To identify and rectify any forms of healthcare malpractice, poor administration and mismanagement. • To find out possible immediate and long term solutions together with partners (stakeholders) MTraC – free sms to 8200 Public complaints MOH Toll free line - 0800100447 Partners e.g ISO, Police Politicians e.g LCs Whistle blowers e.g health workers Motivation: Prompted by the several mTrac reports of negligence, absenteeism, extortion especially at the district hospital Timing: Performed between 4th – 14th Jun 2013 On-spot unannounced visits to all public health facilities in the district Human resource Infrastructure and equipment Finance and administration Medical supplies Medical services delivery Laboratory, infection and vector control Kiryandongo district Hospital Kigumba HCIII Panyadol HCIII Mutunda HCIII Masindi port HCIII Diima HCIII, Nyakadoti HCII Yabweng HCII Kiroko HCII Karuma HCII Kaduku HCII Diika HCII Kitwara HCII Teecwa HCII Kicwabugingo HCII Apodorwa HCII Mpumwe HCII Facility All facilities found to have less than the recommend ed number of staff. Hospital most adversely affected Staff found on duty Positions filled Recommende d by MoH Kiryandongo Hosptial 79 93 190 Kigumba HCIII 07 13 19 Diima HCIII 11 15 19 Mutunda HCIII 06 12 19 Panyadoli HCIII 05 09 19 Masindi Port HCIII 04 08 19 Kaduku HCII 04 04 09 Kitwara HCII 03 04 09 Tecwaa HCII 03 04 09 Nyankadoti HCII 05 05 09 Diika HCII 04 05 09 Kicwabugingo HCII 01 04 09 Karuma HCII 04 04 09 Yabwengi HCII 04 04 09 Mpumwe HCII 03 04 09 Lower health centres better managed compared to facilities of a higher level. No financial audit queries found at Kaduku HCII Particularly, the district hospital found to have queries amounting to UgX 16,136,258. Symptoms of mismanagement at the district hospital Lower level health facilities were observed to have better maintained infrastructure when compared to higher level faclities Rather Stalled Unkept - Kigumba HCIII Dilapidated District Hospital Well maintained - Diima HCIII Shoddy work – Nyakadoti HCII Lower level facilities assessed to have better accountability for drugs and other supplies. Good records keeping at Diima HCIII Expired drugs were evident in almost all visited facilities Well-shelved drugs at Kitwara HCIII Particularly, wide gaps found within the drug audits at the district hospital, no dispensing logs in certain wards Poor house-keeping at district hospital main store Patients appeared to have more confidence with the services of lower facilities, especially HCII’s & HCIII’s Her story – found with convulsing child at Kiroko HCII at 11.40am, no health worker, incharge went with the facility’s keys to Gulu. She was carried to the district hospital for admission. Health workers at Kitwaara, Masindi Port and Nyakadoti smartly clad in uniforms. Good performance starts with being smart at work In the district hospital however, doctors were not honoring the duty roster, which led to loss of lives, especially on the male, female, maternity and peadiatric wards. Generally infection control measures were in place Vermine • • • • • • • Health workers that are committed Health partners in the district: IDI,SURE, Malaria consortium RDC & DISO Hoima Police (DPC, CLO, OC CID) Tullow Hoima LG NMS