Mobile Technology - Transforming Healthcare Trond Are Bjørnvold, Vice President, Telenor Digital Services Mobile key to solving health challenges Patient monitoring & compliance Information on disease prevention Remote diagnostic Public wellness apps Remote data access Health surveillance The smartphone is the most popular technology among doctors since the stethoscope The time has come… … and sufficient richness in health technology Mobile has worldwide reach across all levels of society… Simple feature phones can provide important health information Global penetration approaching 100% Mobile penetration % 120 90 85 91 96 100 103 105 78 60 30 0 201 201 201 201 201 201 201 0 1 2 3 4 5 6 Mobile penetration Source: Forbes; Apple; OVUM; BCG analysis Smart devices and mobile broadband enable advanced medical appliances ...to transform health service delivery Can Reduce costs in elderly care by 25% Reach twice as many rural patients per doctor Improve TB treatment compliance by 30-70 % Save mothers and children by reducing maternal and perinatal mortality by 30% 1. WHO Global Observatory for eHealth: "mHealth - New horizons for health through mobile", 2011 Potential impact significant for all countries Maternal information service saves mothers’ and children’s lives SMS treatment compliance helps cure TB Remote treatment reduces COPD hospitalizations Remote monitoring reduces elderly care costs Bangladesh Russia Hungary Norway Save 40,000 mothers and children annually Cure 50,000 of tuberculosis Save 40,000 annual hospital nights Save € 1.5 billion annually India Thailand Montenegro Denmark Save 290,000 mothers and children annually Cure 40,000 of tuberculosis Save 2,000 annual hospital nights Save € 1.25 billion annually Pakistan Malaysia Serbia Sweden Save 75,000 mothers and children annually Cure 10,000 of tuberculosis Save 40,000 annual hospital nights Save € 2.4 billion annually Source: BCG/Telenor mHealth impact study 5 In UK, it’s now scientifically proven that TeleHealth raises the quality of healthcare TeleHealth • Medical sensors for exchanging medical data between homes and healthcare proffesionals • More than 3000 patients suffering from COPD, diabetes and hearth diseases Effects achieved • Significantly reduced mortality rate! • Reduction in hospital admissions • Reduction in nights spent on hosptial 6 00 Month 0000 The promise of a better life SMS saves mother and child “Razia” 26, pregnant mother Empowered to live independently “Ole” 69, widower with dementia Public information • No doctors available to ask • Does not understand warning signs • Risk of death during labour • Receives birth-related information • Calls a doctor for consultation • Understands warning signs, gets help • Mother and child lives Public information • Unable to call for help when in need • Automatic alarms to HC professionals • Frequently forgets medication • Easy to understand med. reminders • Constantly worries next-of-kin • Wireless check-ups and communication Low Cost Health 8 Telenor enables healthcare in emerging markets through award winning Healthline services TeleDoctor Pakistan Key facts • Interactive teleconference between a mobile subscriber and a registered physician • Partnership with medical experts • Male and female doctors • Multilingual • Handles thousands of calls / day Services offered • Doctor’s advice • Information on medicines • Healthcare information • SMS based services for maternal and child health 9 Healthline 789 Bangladesh Assisted Living Telenor provides complete solutions for Assisted Living Medical records Alarm centre Mobile care Shepherd Internet / GSM Gateway Fall 11 Door Humidity Temp Motion GPS Blood pressure Scale Relatives Telenor is enabling mHealth devices Safety alarms Glucose meters Assisted living 12 Mobile workers Pill dispensers mHealth innovation projects Remote healthcare for elderly, chronic patients - Hungary Piloting elderly living solutions Norway Pilot in Szabolcs Szatmár Bereg county • ~500 devices • 5 clinics, 180 patients • 9 months long • 30% cost saving • Fall • Door sensors LTE router in ambulances Norway • Bed-wetting • GPS • Transmitting live video • Epilepsy • Sensors (pulse, temperature, blood pressure, EKG) • Pill dispenser Tromsø Telemedicine Laboratory Norway Partnering to innovate new health services which aims to provide human care utilising new technologies to improve health care and reduce burden on the health care system. 13 mHealth still face barriers to full-scale implementation Nine key barriers to implementation of mHealth identified by the WHO Experience within Telenor footprint Developed markets • Knowledge • Business Models • Priorities of Healthcare providers Developing markets Source: WHO; BCG analysis 14 • Priorities of governments • Knowledge • Business Models • Costs Time has come to act Thank you! 15