THE EVOLUTION OF FRESH NIELSEN PERISHABLES GROUP Utah Food Industry Association 8.14.2014 Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHO IS NIELSEN PERISHABLES GROUP? ESTABLISHED LEADERS IN FRESH MEAT PRODUCE DELI BAKERY NEW TOTAL-STORE PERSPECTIVE EXPANDED INFORMATION AND CAPABILITIES SEAFOOD 2 ECONOMIC CONCERNS REMAIN TOP OF MIND Copyright ©2012 The Nielsen Company. Confidential and proprietary. What are your biggest concerns over the next six months? CONCERNS SHARE OF RESPONSES ECONOMY 20% DEBT 12% JOB SECURITY 13% HEALTH 9% FOOD PRICES 6% FUEL PRICES 6% UTILITY PRICES 3% WORK/LIFE BALANCE 3% Source: Nielsen Global Omnibus Consumer Confidence Survey Q3 2013 3 U.S. GROWTH SLOWED Actual and Projected U.S. GDP Growth (2006-2017) Forecast for 2014 Moderate Growth Actual Forecast 2.7% 2.4% Copyright ©2012 The Nielsen Company. Confidential and proprietary. 1.9% 3.4% 2015 2016 3.3% 2.4% 2.2% 1.8% 3.4% 1.5% -0.3% 2006 2007 2008 2010 2011 2012 2013 2014 2017 2009 Source: IMF World Economic Outlook, Oct 2012; 2012-2014 from Wells Fargo forecasts as of Dec 21 2012; TCG Analysis 4 SHRINKING INCOMES IN THE MIDDLE CLASS DESPITE GDP INCREASES Decline in median household income in 9 of last 13 years – is this the new normal? Median household Income in 2012 Inflation Adjusted Dollars 2000 $55,987 2001 $54,766 2002 $54,127 2003 $54,079 2004 $53,891 2005 $54,486 Copyright ©2012 The Nielsen Company. Confidential and proprietary. 2006 $54,892 2007 $55,627 2008 $53,644 2009 2010 $53,285 $51,892 2011 $51,100 2012 $51,017 Source: U.S. Census Bureau 5 SO WHAT DOES THIS MEAN FOR FRESH? Copyright ©2012 The Nielsen Company. Confidential and proprietary. FRESH HAS NOT BEEN IMMUNE TO PRICE INCREASES VOLUME % ON PROMO VS. YEAR AGO MEAT-1.2% SALE PRICE PROMOTION -1.7% PRODUCE -1.5 +2.0% 2.0% -1.5 4.4% DELI -0.3 1.0% BAKERY 0.1 0.8% SEAFOOD Source: Nielsen Perishables Group FreshFacts® Total U.S. (FCA) weeks ending 12/28/2013 vs. Year Ago AVG. RETAIL PRICE VS. YEAR AGO -1.2 2.7% 7 Copyright ©2012 The Nielsen Company. Confidential and proprietary. DESPITE PRICE INCREASES FRESH DEPARTMENTS THRIVE Fresh growth continues to outpace rest of the store FRESH DEPARTMENTS CENTER STORE FOOD DEPARTMENTS 7% 6% 6% 5% 4% 4% 3% 3% 2% 1% 0% MEAT PRODUCE DELI BAKERY -0% SEAFOOD -1% FROZEN -0% GROCERY -0% DAIRY -2% DOLLAR GROWTH 1% TOTAL STORE TREND VOLUME GROWTH 0.2% Source: Nielsen Perishables Group FreshFacts® Total U.S. (FCA, does not include convenience, drug or dollar) weeks ending 4/26/2014 vs. Year Ago and Total U.S. - All Outlets Combined, plus Convenience ending 5/11/2014 (UPC only) 8 THE IMPACTS WINNERS AND LOSERS ACROSS THE STORE $636 Top 10 Fastest Dollar Velocity ($ per MM ACV) Growth Categories Across the Store $575 $417 $382 $371 $368 $300 Chicken (Meat) Bacon (Meat) Prepared Chicken (Deli) Berries (Produce) Pkg Salad (Produce) Potatoes (Produce) Value-Add Fruit (Produce) $272 Avocados (Produce) $255 $237 Value-Add Veg Dips/Spreads (Produce) (Deli) Copyright ©2013 The Nielsen Company. Confidential and proprietary. Bottom 10 Biggest Dollar Velocity ($ per MM ACV) Losing Categories Across the Store Dog Food (Pet) SS Juices and Drinks (Grocery) Laundry Detergent (HBC) Milk (Dairy) Baked Bread (Grocery) -$417 -$469 -$511 -$566 -$599 Prerecorded School/Office Videos Supplies Frozen Entrees (Non Food) (Non-Food) (Frozen) -$657 -$665 -$783 RTE Cereal (Grocery) Soft Drinks (Grocery) -$785 -$1,376 Source: Combined Nielsen Perishables Group FreshFacts® and Nielsen ScanTrack point-of-sale data sets – ranked by dollars per MM ACV for 52 weeks May 2014 9 Copyright ©2012 The Nielsen Company. Confidential and proprietary. SO HOW DOES AN ENVIRONMENT LIKE THAT PRODUCE A SCENARIO LIKE THIS? Agenda (Evolutionary Traits) • Fresh is more available than ever • Fresh fits the trip • Fresh communicating consumer benefits (making a play for the need-state) • Fresh has something for almost everyone • Future of fresh – a critical piece in the total store “ecosystem” 10 FRESH IS MORE AVAILABLE THAN EVER Copyright ©2012 The Nielsen Company. Confidential and proprietary. ALTERNATIVE CHANNELS GROWING IN FRESH GROCERY DRUGSTORES DOLLAR STORES CONVENIENCE STORES CHANNEL2 33,445 Stores +7% 2013 vs 2007 CHANNEL 41,378 Stores +21% 2013 vs 2007 CHANNEL 25,486 Stores +36% 2013 vs 2007 CHANNEL 151,282 Stores +32% 2013 vs 2007 PERISHABLES1 Purchase Frequency -2.6% vs YAGO PERISHABLES Purchase Frequency +7.1% vs YAGO PERISHABLES Purchase Frequency +2.0% vs YAGO PERISHABLES Purchase Frequency +1.4% vs YAGO Baskets with Fresh 1.5 to 2x Bigger Than The Average Basket Source: 1. Nielsen Homescan Total Shopper View 52 weeks ending 12/28/13 versus year ago 2. Nielsen TDLinx 12 Copyright ©2012 The Nielsen Company. Confidential and proprietary. A GROWING NUMBER OF WAYS TO DELIVER FRESH TO CONSUMERS City Target Dollar General Market Walgreen’s Walmart Neighborhood Market Source: Nielsen Perishables Group 13 Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHAT’S AROUND THE CORNER? We’re probably not getting LESS busy Source: Nielsen Perishables Group 14 FRESH FITS THE TRIP Copyright ©2012 The Nielsen Company. Confidential and proprietary. MORE OUTLETS, MORE FRAGMENTED TRIPS The Fast and the Frequent Across all outlets, more than 55% of all trips have 6 items or less Quick Trip <6 items in the basket Fill-in Trip 6-15 items in the basket Stock-up Trip 15+ items in the basket The Power of Fresh Trips to these outlets with fresh are up 4% (higher for quick trips) Source: Nielsen Homescan Total Shopper View Specialty Panel, 52 weeks ending March 2014 16 Copyright ©2012 The Nielsen Company. Confidential and proprietary. MILLENNIALS DRIVE QUICK TRIPS Overall, Millennials make more trips per household than the average shopper Millennials are also the most important generation to quick trips, and spend the highest per quick trip Boomers and Generation X are the most important shoppers to stock-up trips It’s a New World Can’t assume Millennials will make bigger trips as they age – smart quick trip strategies are critical in food retail Source: Nielsen Perishables Group Total Shopper Study, from FreshFacts® Shopper Insights powered by DataLogix, 52 weeks ending 3/29/14, Millennials defined as born between 1980 - 1995 17 Copyright ©2012 The Nielsen Company. Confidential and proprietary. AS QUICK TRIPS BECOME MORE POPULAR SOME FRESH CATEGORIES STAND TO GAIN Notably deli and bakery, two of the fastest growing fresh departments, QUICK TRIPS STOCK-UP TRIPS 6 ITEMS OR FEWER MORE THAN 15 ITEMS MOST IMPORTANT TRIPS TO: MOST IMPORTANT TRIPS TO: DELI DEPT. BAKERY DEPT. FROZEN DEPT. MEAT DEPT. DAIRY DEPT. PRODUCE DEPT. DRY GROCERY DEPT. Quick trips are different and offer different opportunities to win shopper dollars Source: Nielsen Perishables Group Total Shopper Study, FreshFacts® Shopper Insights powered by DataLogix for 52 weeks ending 3/29/14 18 FRESH COMMUNICATING CONSUMER BENEFITS WHAT WE BUY Copyright ©2013 The Nielsen Company. Confidential and proprietary. CONSUMER BENEFITS HAVE NOT CHANGED HEALTH Source: Nielsen Perishables Group CONVENIENCE QUALITY/VALUE MULTICULTURAL/ GLOBAL 20 HOWEVER HOW CONSUMERS MEET THOSE PRIORITIES IS EVOLVING Fresh Growth by Consumer Priority 7% 9% 7% 7% 6% DOLLAR GROWTH 5% VOLUME GROWTH 4% 3% Copyright ©2012 The Nielsen Company. Confidential and proprietary. HEALTHY 37% CONVENIENCE 18% PREMIUM/INDULGENCE MULTICULTURAL/GLOBAL 7% 2% CONTRIBUTION TO FRESH DOLLAR SALES Source: Nielsen Perishables Group FreshFacts® Total U.S. 52 weeks ending 12/28/2013 vs. Year Ago; Products in each group are not mutually exclusive 21 WHAT WE BUY TOP 10 FASTEST-GROWING FRESH CATEGORIES EXEMPLIFY CONSUMER PRIORITIES DELI PRODUCE Dips, Spreads and Toppings $994M; +15% Cooking Greens Produce Beverages Avocados Specialty Fruits $362M ; +24% $972M; +17% $994M; +15% $502M; +15% Copyright ©2012 The Nielsen Company. Confidential and proprietary. Deli Breakfast Foods $71M; +11% MEAT Bacon $3B; +12% Value-Added Vegetables $1.3 B; +13% Citrus $2.5B; +12% Squash and Pumpkins $585M; +13% Source: Nielsen Perishables Group FreshFacts® 52 weeks ending 12/28/13; includes categories with over 50% ACV selling over the 52 weeks ending 12/28/13 22 Copyright ©2012 The Nielsen Company. Confidential and proprietary. BRANDS PLAYS AN INCREASINGLY IMPORTANT ROLE IN THE FRESH PERIMETER Dollar Share of Total Perishable Sales 52 weeks ending 6/28/14 Brand +0.4 All Brands 40.3% Unbranded 39.7% -0.4 Dollars % Growth Branded $56 B 6.2% PRIVATE LABEL $27 B 5% Unbranded $54 B 4.1% Private Label 20.0% 0.0 BAKERY DELI PRODUCE MEAT SEAFOOD $2.6 billion $10.1 billion $14 billion $26 billion $2.3 billion 25% of department 45% of department 33% of department 48% of department 39% of sales sales sales sales Source: Nielsen Perishables Group FreshFacts® sales 23 Copyright ©2012 The Nielsen Company. Confidential and proprietary. CONVENIENT OPTIONS BECOMING MORE POPULAR; CONSUMERS PAY MORE FOR A DIFFERENT KIND OF VALUE VALUE-ADDED FRUIT Fresh Cut Fruit Jars and Cups Overwrap VALUE-ADDED VEGETABLES Meal Prep Side Dish Snacking Trays HOUSEHOLD PENETRATION +0.8% HOUSEHOLD PENETRATION +2.0% PURCHASE FREQUENCY +2.1% PURCHASE FREQUENCY +4.0% DOLLAR SALES +11.9% DOLLAR SALES +13.5% Frozen buyers are decreasing purchase of similar product Source: Nielsen Perishables Group FreshFacts®, 52 Weeks Ending 12/28/13; Total U.S. FCA Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 Weeks ending 12/28/13 24 EXOTIC FLAVORS AND NEW CONSUMER EXPERIENCES SPECIALTY FRUITS Copyright ©2012 The Nielsen Company. Confidential and proprietary. DOLLAR SALES +14.9% SPEND PER TRIP +3.1% MANGO SALES +17.0% POMEGRANATE SALES +34.7% PAPAYA SALES +21.3% Old products deliver a new experience Milennialls pay a premium for a unique eating experience Source: Nielsen Perishables Group FreshFacts®, 52 Weeks Ending 12/28/13; Total U.S. FCA, PMA 2013 trade show Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 Weeks ending 12/28/13 25 HEALTHY ISN’T HEALTHY ENOUGH These commodities didn’t actually become healthier did they? Copyright ©2012 The Nielsen Company. Confidential and proprietary. SUPERFOODS CALORIE COUNTING Opportunity for messaging of health benefits in produce Source: PMA 2013 trade show, brand websites 26 Copyright ©2012 The Nielsen Company. Confidential and proprietary. CONNECTING TO A SPECIFIC EATING OCCASION RISE OF SNACKING STRONG GROWTH IN BRANDED OPTIONS Opportunities exist for premium-priced offerings Source: PMA 2013 trade show, brand websites 27 Copyright ©2012 The Nielsen Company. Confidential and proprietary. IT’S WORKING IN BOTH DIRECTIONS; FRESH IS INSPIRING NEW CONCEPTS IN OTHER PARTS OF THE STORE TOO Haagen-Dazs Ice Cream - Japan: Magnolia Ice Cream: Green Giant Blend-ins: Avocado, Purple Yam Carrot, Butternut Squash, Spinach Tomato-Cherry, Carrot-Orange Garden-Lites Muffins: Veggie Blueberry Oat, Zucchini Banana Chocolate Chip, Zucchini Chocolate Veggie, Carrot Berry Veggie, Golden Corn Veggie Blue Hill Yogurt: Carrot, Sweet Potato, Beet, Parsnip Butternut Squash ,Tomato 28 WHAT WE BUY LINES ARE BLURRING BETWEEN AISLES, MORE WAYS TO SOLVE THE SAME THE SAME NEED STATE WHAT’S IN? 90% of U.S. consumers eat at least one snack a day 1 WHAT’S OUT? • Low fat/low trans fat/low calorie • High fat/high calorie • High protein • Processed snacks • Nutrional ingredients • Three large meals/day • Traditional, unhealthy snacks • Four to five smaller meals/day Copyright ©2014 The Nielsen Company. Confidential and proprietary. FRESH CATEGORIES GAINING SHARE OF CENTER-STORE SNACKING OCCASIONS Dollar Per MM ACV % Change Category Dollars Per MM ACV Fresh Pretzels $5K 50.8% Salty Snacks $17K 0.8% Fresh Mini Cookies $157 7.1% Cookies $5K 3.1% Source: Source: 1. International Dairy-Deli-Bakery Association, 2005 2. Nielsen Perishables Group FreshFacts® 52 weeks ending 3/29/14 29 TO RECAP, CONSUMER BEHAVIOR IS EVOLVING AND IN SOME WAYS IT’S FAVORED FRESH PARTS OF THE STORE Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHERE WE SHOP More outlets offer us more options in more ways -> Wider, harder battle ground HOW WE SHOP Stock-up trips still where we spend big -> but not the only opportunity to win SHOPPER our dollars WHAT WE BUY Understand us and connect with our priorities-> get in our basket more Is the whole store going to be fresh soon? Source: Nielsen Perishables Group 30 Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHO BUYS WHAT WE ARE ALL TOTAL STORE SHOPPERS Fresh Segmentation: All households segmented by ratio of fresh to total store spending Moderates 17-24% Center Store Enthusiasts 11-16% Center Store Power Store Shopper Focused 10% 25-32% Power Banana Shopper <10% Percent of Households Dividing Metric: % fresh share of all spending Fresh Enthusiasts 23% 33% Power Packaged Focused SaladFresh Shopper >32% 23% We are all total store shoppers Source: Nielsen Perishables Group 10% 31 CONSUMERS USE THE STORE TO SOLVE THE MEAL IN DIFFERENT WAYS Fresh Focused & Enthusiasts Center Store Focused & Enthusiasts Frozen Vegetables Unprepared Frozen Meat Frozen Meals Frozen Novelties (Ice Cream Snacks) Frozen Pizza Frozen Potatoes Canned Corn Canned Beans Canned Tomatoes Canned Green Beans Canned Pineapple Canned Peaches Canned Spaghetti Milk Refrigerated Juice Carbonated Beverages Shelf-Stable Juice Baking Supplies Bakery Desserts Chocolate Candy Cookies Bakery Desserts Fresh Fruits Fresh Grapes Fresh Oranges Fresh Stone Fruit Fresh Melons Fresh Bananas Fresh Apples Fresh Berries Fresh Vegetables Fresh Tomatoes Fresh Celery Fresh Peppers Fresh Mushrooms Fresh Lettuce Fresh Potatoes Fresh Onions Fresh Carrots Frozen Canned Drinks Copyright ©2012 The Nielsen Company. Confidential and proprietary. Sweets 32 Source: Nielsen Homescan Panel, 52 weeks ending 03/29/2014 THE FUTURE OF FRESH FUTURE ISN’T A FRESH TAKE-OVER, BUT UNDERSTANDING THE ROLE FRESH IS GOING TO PLAY IN THE STORE Copyright ©2012 The Nielsen Company. Confidential and proprietary. We’ve already observed many factors have played a role in the growth of fresh Total store as a complex “ecosystem” with many players that have impact on one another Source: Nielsen Perishables Group 34 Copyright ©2012 The Nielsen Company. Confidential and proprietary. DRAWING CONNECTIONS Quantify impact, Identify friends and foes, Act with new paths to win Enabling Total Store Sales Analytics Enabling Total Store Buyer Analytics New dataset for Nielsen Advanced Analytics combining UPC and non-UPC category retail sales data Improved Nielsen Homescan Total Shopper View, a specialty panel where shoppers track UPC items and random-weight category purchases 314 49,449 Categories across the entire store (incl. food & non-food) Sales Correlations calculated for every store and every week Source: Nielsen Perishables Group +19 Million Trips across all outlets NIELSEN TOTAL STORE CONNECTIVITY STUDY 35 DEFINING RANGES OF SALES CONNECTIVITY ACROSS THE STORE -1 +0.5 -0.5 Strong negative correlation Copyright ©2012 The Nielsen Company. Confidential and proprietary. +1 0 Weak correlation Category sales trend in opposing direction measured over time (week/store level) Strong positive correlation Category sales trend in the same direction over time (week/store level) Average correlation factor between any two categories = .32 Source: Nielsen Total Store Connectivity Study, 2014 36 INITIAL CONNECTIVITY CONFIRMATIONS AND SURPRISES – ABOUT MEAT .32 Copyright ©2013 The Nielsen Company. Confidential and proprietary. .42 Average correlation between any two categories SNACKS: Salty Snacks: 0.69 Fresh Grapes: 0.68 Dairy Brick cheese: 0.71 SWEETS/DESSERTS: Frozen Dessert: 0.69 Fresh Cakes: 0.68 Fresh Cookies: 0.56 Average correlation between beef and any other category Fresh beef is an ANCHOR category with strong connections across occasions and aisles throughout the TOTAL STORE BEVERAGES: Tea & Cocoa: 0.70 Water: 0.64 New age bev: 0.63 BEEF INGREDINTS: Sauces/seasonings: 0.74 Condiments: 0.72 Fresh Onions: 0.65 SIDE DISHES: Fresh Potatoes 0.71 Canned goods: 0.68 FZ vegetables: 0.62 Source: Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 37 Copyright ©2012 The Nielsen Company. Confidential and proprietary. SHIFTS IN “ANCHOR” CATEGORY PERFORMANCE CAN IMPACT SALES ACROSS THE ENTIRE STORE Many center-store products were directly impacted when fresh beef prices increased in 2011. What will happen in 2014? Volume %Chg vs. YAGO Total Beef +16% ARP* %Chg vs. YAGO +11% +10% +11% +12% +12% +13% +13% Source: Nielsen Perishables Group FreshFacts, Total U.S. – Traditional Grocery; NielsenGrocery; Scantrack, Total U.S. –Total All Outlets Source: Nielsen Perishables Group FreshFacts, Total U.S. – Traditional Nielsen Scantrack, U.S. – AllCombined; Outlets Combined; *ARP = Average Retail Price (per pound) +12% +15% +11% +9% 38 INITIAL CONNECTIVITY CONFIRMATIONS AND SURPRISES – ABOUT DELI PREPARED FOODS Despite their size and growth, some categories remain relatively independent DELI PREPARED FOODS $12.6 B, up 7.6%, 95% HH penetration INDEPENDENT = Low number of touch points across the store Copyright ©2013 The Nielsen Company. Confidential and proprietary. .17 .32 Average correlation between deli prepared categories and others Average correlation between any two categories Growth in INDEPENDENTS like deli prepared indicate a retailer is winning a unique buyer, a unique trip or both Source: Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 39 STRONG SALES IN INDEPENDENT CATEGORIES CAN DRIVE INCREMENTAL GROWTH FOR RETAILERS TOTAL STORE Share of Sales By Trip Type DELI PREPARED SANDWICHES $1.3B, up 6%, 29% HH penetration Quick Trip, 13% Copyright ©2013 The Nielsen Company. Confidential and proprietary. Stock-Up Trip, 63% Fill-In Trip, 24% Stock-Up Trip, 17% Fill-In Trip, 22% Most deli prepared buying happens on quick trips and does appear to cannibalize stock-up meal solutions from other parts of the store Source: Nielsen Homescan Total Shopper View Specialty Panel, 52 weeks ending 03/29/2014 DELI PREPARED PIZZA $667M, up 3%, 18% HH penetration Stock-Up Trip, 12% Quick Trip, 62% Fill-In Trip, 16% Quick Trip, 72% Quick trip <6 items in the basket Fill-in trip 6-15 items in the basket Stock-up trip 15+ items in the basket 40 CONCLUSION Copyright ©2012 The Nielsen Company. Confidential and proprietary. KEY TAKE-AWAYS • The market environment is always changing (economy, natural events, store openings and closings) • There are some “constants” (the desire for quality, convenience, savings etc…) • What’s evolving is how consumers solve for these “constants” – the increasing diversity of consumer types, store formats and products competing for the same need state makes this whole ecosystem a little more complex • Today we’ve investigated some examples of fresh products that are winning in the current environment, but fresh success doesn’t always lead to total store success • Success down the road relies on understanding how consumers use not only fresh, but all products in the store to solve the meal 42 Source: Nielsen Perishables Group PUT MORE SIMPLY The evolution of analytics is a model that puts the consumer at the center MARKETING/MESSAGING INNOVATION SHOPPER CATEGORY Copyright ©2012 The Nielsen Company. Confidential and proprietary. GO-TO-MARKET MERCHANDISING/ ASSORTMENT PRICING/ PROMOTION PAST Source: Nielsen Perishables Group FUTURE SUCCESS IN THE “ECOSYSTEM” 43 Copyright ©2012 The Nielsen Company. Confidential and proprietary. THANK YOU Source: Nielsen Perishables Group 44 QUESTIONS? CONTACT NIELSEN PERISHABLES GROUP CHRIS BALZER │ CHRIS.BALZER@NIELSEN.COM 773.929.7013 INITIAL CONNECTIVITY CONFIRMATIONS AND SURPRISES – ABOUT MEAT .32 Copyright ©2013 The Nielsen Company. Confidential and proprietary. .42 Average correlation between any two categories SNACKS: Salty Snacks: 0.69 Fresh Grapes: 0.68 Dairy Brick cheese: 0.71 SWEETS/DESSERTS: Frozen Dessert: 0.69 Fresh Cakes: 0.68 Fresh Cookies: 0.56 Average correlation between beef and any other category Fresh beef is an ANCHOR category with strong connections across occasions and aisles throughout the TOTAL STORE BEVERAGES: Tea & Cocoa: 0.70 Water: 0.64 New age bev: 0.63 BEEF INGREDINTS: Sauces/seasonings: 0.74 Condiments: 0.72 Fresh Onions: 0.65 SIDE DISHES: Fresh Potatoes 0.71 Canned goods: 0.68 FZ vegetables: 0.62 Source: Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 46 Copyright ©2012 The Nielsen Company. Confidential and proprietary. SHIFTS IN “ANCHOR” CATEGORY PERFORMANCE CAN IMPACT SALES ACROSS THE ENTIRE STORE Many center-store products were directly impacted when fresh beef prices increased in 2011. What will happen in 2014? Volume %Chg vs. YAGO Total Beef +16% ARP* %Chg vs. YAGO +11% +10% +11% +12% +12% +13% +13% Source: Nielsen Perishables Group FreshFacts, Total U.S. – Traditional Grocery; NielsenGrocery; Scantrack, Total U.S. –Total All Outlets Source: Nielsen Perishables Group FreshFacts, Total U.S. – Traditional Nielsen Scantrack, U.S. – AllCombined; Outlets Combined; *ARP = Average Retail Price (per pound) +12% +15% +11% +9% 47 INITIAL FINDING: AN “ANCHOR” LIKE FRESH BEEF CONNECTS IN DIFFERENT WAYS TO DIFFERENT BUYERS Each connection reveals a unique buyer profileshowing opportunity for different solutions even in similar categories SIDE DISHES1: Potatoes 0.71 Canned goods: 0.68 FZ vegetables: 0.62 SWEETS/DESSERTS1: Frozen dessert: 0.69 Fresh cakes: 0.68 Grocery cookies: 0.56 Highest Indexing Demographics/Fresh Segment for Beef And Side Dishes: Copyright ©2013 The Nielsen Company. Confidential and proprietary. Canned Veg2 Empty Nesters Less Educated Couples Hispanic-skew Fresh/Center Moderates Frozen Veg BEEF Gen X to Boomers Affluent Higher Education HH with older children Fresh Enthusiasts Fresh Potatoes Boomers and older Lower education levels Couples Hispanic-skew (Similar to Canned Veg) Rural Fresh Focused Highest Indexing Demographics/Fresh Segment for Beef And Sweets: Frozen Desserts2 Empty Nesters and HH w older children Affluent Comfortable country Fresh Enthusiast Grocery Cookies BEEF Gen X Less educated Young families Mid-income Hispanic Fresh Cakes Small and young families Mid-income to affluent Hispanic Fresh Enthusiasts Sources: 1- Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 ; 2- Nielsen Homescan Total Shopper View Specialty Panel, latest 52 weeks ending 3/29/14 48 INITIAL CONNECTIVITY CONFIRMATIONS AND SURPRISES – ABOUT DELI PREPARED FOODS Despite their size and growth, some categories remain relatively independent DELI PREPARED FOODS $12.6 B, up 7.6%, 95% HH penetration INDEPENDENT = Low number of touch points across the store Copyright ©2013 The Nielsen Company. Confidential and proprietary. .17 .32 Average correlation between deli prepared categories and others Average correlation between any two categories Growth in INDEPENDENTS like deli prepared indicate a retailer is winning a unique buyer, a unique trip or both Source: Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 49 STRONG SALES IN INDEPENDENT CATEGORIES CAN DRIVE INCREMENTAL GROWTH FOR RETAILERS TOTAL STORE Share of Sales By Trip Type DELI PREPARED SANDWICHES $1.3B, up 6%, 29% HH penetration Quick Trip, 13% Copyright ©2013 The Nielsen Company. Confidential and proprietary. Stock-Up Trip, 63% Fill-In Trip, 24% Stock-Up Trip, 17% Fill-In Trip, 22% Most deli prepared buying happens on quick trips and does appear to cannibalize stock-up meal solutions from other parts of the store Source: Nielsen Homescan Total Shopper View Specialty Panel, 52 weeks ending 03/29/2014 DELI PREPARED PIZZA $667M, up 3%, 18% HH penetration Stock-Up Trip, 12% Quick Trip, 62% Fill-In Trip, 16% Quick Trip, 72% Quick trip <6 items in the basket Fill-in trip 6-15 items in the basket Stock-up trip 15+ items in the basket 50 Copyright ©2012 The Nielsen Company. Confidential and proprietary. SOLUTIONS CENTER SHOPPING Trying to redefine convenience 51 Copyright ©2012 The Nielsen Company. Confidential and proprietary. FIGHTING FOR FOOT TRAFFIC Piggy backing partners 52 Copyright ©2012 The Nielsen Company. Confidential and proprietary. BLUR THE LINES TO CREATE AN EXPERIENCE Source: Mariano’s (Business Wire & Facebook); Leopardo (drawing); Source: KSDK-St. Louis; Photography by J. Pollack Photography Sources: Supermarket News; quote by Randy Edeker, Hy-Vee chairman, president & CEO 53 Copyright ©2012 The Nielsen Company. Confidential and proprietary. MAKE IT EVEN EASIER THAN EVER FOR SHOPPERS You don’t even have to leave your home 54 Copyright ©2012 The Nielsen Company. Confidential and proprietary. A FULL STORE PERSPECTIVE WILL HELP KRAFT… • …understand how to maximize product performance based on understanding competitive threats in the store but also aligning more strategically with key fresh drivers • …optimize trade investments by designing and evaluating more compelling cross-aisle partnerships • …innovate new fresh concepts with Kraft product lines and identify white space opportunities (product innovation, acquisitions, retail targeting) …provide total store leadership to retail partners – new solutions to win bigger baskets and more frequent trips 55 Copyright ©2012 The Nielsen Company. Confidential and proprietary. TRIP TYPES: FREQUENCY OR SPEND? Larger item trips still drive two-thirds of a supermarkets’ bottom line – but they only happen around one-quarter of the time Quick Trip Share of Trips- Supermarket Grocery2 41% 13% 24% Fill-in Trip Stock-up Trip 32% 27% 63% Share of Store Sales Shifting Focus Quick trips are becoming increasingly important to win 56 Source: 1- Nielsen Homescan Total Shopper View Specialty Panel, 52 weeks ending March 2014 2- FreshFacts® Shopper Insights powered by DataLogix, 52 weeks ending May 2014 DESPITE TIGHTENING WALLETS, INTEREST IN TRADITIONAL PROMOTION WANES Copyright ©2012 The Nielsen Company. Confidential and proprietary. Trade promotional spend is among the largest expenses for manufacturers, but success is low, even in a period of rising food costs. Of the $216B in promoted sales, only 17% is mutual growth that benefits both retailers and suppliers Volume % Lift on Promotion Change vs YAGO: Perishables Departments Seafood Produce Deli Bakery 0.0% -1.0% -0.5% -2.0% -1.6% -3.0% -4.0% -5.0% Discounts down 2 pts -3.8% -4.3% -6.0% -7.0% -6.3% Seafood Source: 1. Nielsen; 2. Market Track Meat Produce Deli Bakery Meat 57 DESPITE TIGHTENING WALLETS, SPECIALTY RETAILERS WIN ON INNOVATIVE EXECUTION AND EXPERIENCE Successful retailers are nailing jobs Same-Store Sales: Average Growth, latest 52 weeks 10 5 0 -10 Copyright ©2012 The Nielsen Company. Confidential and proprietary. -15 jcpenney Kmart Rite Aid Kohl's Walmart Target Sam's Club Safeway CVS Walgreens Macy's Dollar Tree Lowe's Family Dollar Nordstrom Kroger Petsmart Dollar General Costco Whole Foods Home Depot -5 -20 -25 Strong affluent shopper attraction Strong lower income attraction No strong attraction Source: Company press releases; monthly or quarterly news releases – excluding gas 58 WHAT WE BUY PRIORITY AREAS IMPACT MEAL OCCASIONS ACROSS THE STORE: BREAKFAST Copyright ©2014 The Nielsen Company. Confidential and proprietary. FRESH BREAKFAST CATEGORIES DOLLAR % GROWTH VS YAGO VOLUME % GROWTH VS YAGO 6-Count Muffins +94% +76% Deli Breakfast Eggs +49% +22% Strudel +47% +31% Mini Bagels +26% +18% Deli Breakfast Sandwiches +22% +13% French Toast/Pancakes/Waffles +15% +21% Breakfast heating up outside store Source: 1. International Dairy-Deli-Bakery Association, 2005 2. Deli Business, Jan. 2014 3. Nielsen Perishables Group 52-weeks ending 2/22/14 3. Supermarket News 59 WHAT WE BUY PRIORITY AREAS IMPACT RETAILERS: THE MOST HEALTH-ENGAGED SHOP AND SPEND Concern Towards Health & Wellness Shopping Trips per Household WELL BEINGS 157 FOOD ACTIVES 153 MAGIC BULLETS Copyright ©2014 The Nielsen Company. Confidential and proprietary. FENCE SITTERS EAT, DRINK & BE MERRYS 151 142 137 Across All Outlets Combined Basket Ring $ Per Household WELL BEINGS $7,754 Basket Ring $ per Trip WELL BEINGS FOOD ACTIVES $7,021 FOOD ACTIVES MAGIC BULLETS $7,047 MAGIC BULLETS FENCE SITTERS $6,827 FENCE SITTERS EAT, DRINK & BE MERRYS $6,210 EAT, DRINK & BE MERRYS $49.40 $45.80 $46.72 $48.01 $45.38 WELL BEINGS are active shoppers & spend the most annually Source: Natural Marketing Institute (NMI), Health & Wellness Segmentation, Nielsen Homescan for Total U.S. – 52 weeks ending 12/28/2013; segment definitions in appendix 60 Copyright ©2012 The Nielsen Company. Confidential and proprietary. THESE CONCEPTS GO BEYOND FRESH Health, convenience, quality/value and global are driving trends: Inside the Store And Beyond 61 While a category may be growing or declining overall, performance within segments varies signaling where focus should be to grow the category Dollar Growth by Segment: Fresh Chicken Total Fresh Focused Fresh Enthusiasts Moderates Center Store Center Store Enthusiasts Focused Wine Canned Soup Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHO’S DRIVING YOUR GROWTH? Source: Nielsen Homescan Panel, 52 weeks ending 03/29/2014 & YAGO 62 WHO BUYS WHAT THEY SHOP DIFFERENTLY- BUT EACH SEGMENT HAS AN IMPACT ACROSS AISLES AND OUTLETS Fresh Focused Fresh Enthusiasts Moderates Center Store Enthusiasts Center Store Focused Who are they more likely to be? Affluent singles Affluent, mid-size families Large families Start-up families Senior singles Avg Store Trip $36.85 $37.35 $35.15 $33.22 $32.16 Store Visits 125 trips 138 trips 162 trips 189 trips 197 trips Avg Fresh Trip $21.13 $17.87 $14.69 $11.88 $8.84 Avg Center Trip $23.31 $25.36 $25.39 $24.64 $23.25 Convenience/Gas Drug Copyright ©2012 The Nielsen Company. Confidential and proprietary. Index to Total Panel >120 <80 Channel Trips Index Channel: $2MM+ Grocery Mass/Super Warehouse 63 Source: Fresh Segmentation, Nielsen Homescan Total Shopper View Panel, 52 weeks ending 03/29/2014 Copyright ©2012 The Nielsen Company. Confidential and proprietary. BUT IT’S STILL ALL CONNECTED AND STEADY– BEYOND DEPARTMENT AND AISLE BORDERS Meat Deli Dairy Seafood Dry Grocery Beverage Center HBC Florist Rx Non-Food Frozen Produce Cafe Bakery = size indicates % of trip dollars Source: Nielsen Perishables Group Total Shopper Study, Homescan Total Shopper View Specialty Panel, 52 weeks ending 3/29/14 64 Copyright ©2012 The Nielsen Company. Confidential and proprietary. EVOLUTION OF FOOD RETAIL PAST PRESENT Retailer: grocery dominated Retailer: more & more competition Center store: brands, innovation Center store: disparate growth Fresh: commodity driven Fresh: growing more savvy FUTURE SHOPPER Put shoppers at the center, take a holistic approach 65 Copyright ©2012 The Nielsen Company. Confidential and proprietary. CONVENIENT OPTIONS BECOMING MORE POPULAR; CONSUMERS PAY MORE FOR A DIFFERENT KIND OF VALUE VALUE-ADDED FRUIT Fresh Cut Fruit Jars and Cups Overwrap VALUE-ADDED VEGETABLES Meal Prep Side Dish Snacking Trays HOUSEHOLD PENETRATION +0.8% HOUSEHOLD PENETRATION +2.0% PURCHASE FREQUENCY +2.1% PURCHASE FREQUENCY +4.0% DOLLAR SALES +11.9% DOLLAR SALES +13.5% Frozen buyers are decreasing purchase of similar product Source: Nielsen Perishables Group FreshFacts®, 52 Weeks Ending 12/28/13; Total U.S. FCA Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 Weeks ending 12/28/13 66 EXOTIC FLAVORS AND NEW CONSUMER EXPERIENCES SPECIALTY FRUITS Copyright ©2012 The Nielsen Company. Confidential and proprietary. DOLLAR SALES +14.9% SPEND PER TRIP +3.1% MANGO SALES +17.0% POMEGRANATE SALES +34.7% PAPAYA SALES +21.3% Old products deliver a new experience Milennialls pay a premium for a unique eating experience Source: Nielsen Perishables Group FreshFacts®, 52 Weeks Ending 12/28/13; Total U.S. FCA, PMA 2013 trade show Nielsen Perishables Group FreshFacts® Shopper Insights powered by Spire, 52 Weeks ending 12/28/13 67 HEALTHY ISN’T HEALTHY ENOUGH These commodities didn’t actually become healthier did they? Copyright ©2012 The Nielsen Company. Confidential and proprietary. SUPERFOODS CALORIE COUNTING Opportunity for messaging of health benefits in produce Source: PMA 2013 trade show, brand websites 68 Copyright ©2012 The Nielsen Company. Confidential and proprietary. CONNECTING TO A SPECIFIC EATING OCCASION RISE OF SNACKING STRONG GROWTH IN BRANDED OPTIONS Opportunities exist for premium-priced offerings Source: PMA 2013 trade show, brand websites 69 EXAMPLE OF CONNECTIVITY FINDINGS Correlations and household in common can confirm and surprise with the strength of what’s connected Fresh meat sales connections strongest outside of fresh while the fresh departments are most tied to each other BEEF ANCHOR = Copyright ©2013 The Nielsen Company. Confidential and proprietary. Growth in INDEPENDENTS like deli prepared foods indicate a retailer is winning a unique buyer, a unique trip or both INDEPENDENT = Highly connected categories – critical to everyone’s success .42 Average correlation between beef and any other category Source: Nielsen Perishables Group Total Store Connectivity Study Low number of touch points across the store – incremental opportunities .32 Average correlation between any two categories .17 Average correlation between deli prepared categories and others 70 Copyright ©2012 The Nielsen Company. Confidential and proprietary. EXAMPLE CONNECTIVITY STUDY FINDINGS Demographics and behavioral factors also play a vital role in understanding which consumers drive category connections across the store Ground beef Macaroni and cheese Chicken breasts Macaroni and cheese Pork chops Macaroni and cheese Purchase pairing indexes high for… Purchase pairing indexes high for… Purchase pairing indexes high for… Convenience and value focused Low – middle income Families with children inhome Health-focused Middle – affluent income Families with young children or Couples without children Price-focused Families with children Couples without children The Power of Sales + Shopper in Connectivity Demographics and behavioral factors also play a vital role in understanding which consumers drive category connections Source: Nielsen Perishables - The Full Article At http://www.perishablesgroup.com/dnn/Newsletter/CurrentNewsletter.aspx 71 INITIAL FINDING: AN “ANCHOR” LIKE FRESH BEEF CONNECTS IN DIFFERENT WAYS TO DIFFERENT BUYERS Each connection reveals a unique buyer profileshowing opportunity for different solutions even in similar categories SIDE DISHES1: Potatoes 0.71 Canned goods: 0.68 FZ vegetables: 0.62 SWEETS/DESSERTS1: Frozen dessert: 0.69 Fresh cakes: 0.68 Grocery cookies: 0.56 Highest Indexing Demographics/Fresh Segment for Beef And Side Dishes: Copyright ©2013 The Nielsen Company. Confidential and proprietary. Canned Veg2 Empty Nesters Less Educated Couples Hispanic-skew Fresh/Center Moderates Frozen Veg BEEF Gen X to Boomers Affluent Higher Education HH with older children Fresh Enthusiasts Fresh Potatoes Boomers and older Lower education levels Couples Hispanic-skew (Similar to Canned Veg) Rural Fresh Focused Highest Indexing Demographics/Fresh Segment for Beef And Sweets: Frozen Desserts2 Empty Nesters and HH w older children Affluent Comfortable country Fresh Enthusiast Grocery Cookies BEEF Gen X Less educated Young families Mid-income Hispanic Fresh Cakes Small and young families Mid-income to affluent Hispanic Fresh Enthusiasts Sources: 1- Nielsen Total Store Connectivity Study sales correlation modeling, preliminary findings as of July 2014 ; 2- Nielsen Homescan Total Shopper View Specialty Panel, latest 52 weeks ending 3/29/14 72