TURNING INDIA INSIDE OUT Adrian Terron, Executive Director, Nielsen India, Nielsen Retail & Shopper Team May 2013 ADDITIONAL $3 BILLION USD FMCG SALES BY 2015 Copyright ©2012 The Nielsen Company. Confidential and proprietary. Driven by 2 segments L.I.V.E. F.T.M.T.S LOW-INCOME VALUE EXPLORER FIRST-TIME MODERN TRADE SHOPPER 2 L.I.V.E LOW INCOME VALUE EXPLORER Copyright ©2012 The Nielsen Company. Confidential and proprietary. INCOME UP TO RS 72,000 SOCIAL CLASS SEC E SIZE 10M + URBAN HHs L.I.V.E. CONSUMERS Source: NSS 2009-2010 + Nielsen Estimates 4 Copyright ©2012 The Nielsen Company. Confidential and proprietary. ADDING +$1 BILLION USD FMCG SALES BY 2015 EVERY 6TH URBAN HOUSEHOLD IS “L.I.V.E” SPEND $2.4B USD ON FMCG SPEND GROWS 50% TO $3.5B USD 5 MORE CONFIDENT THAN SINGAPOREANS! Consumer Confidence Index 105 100 101 97 Copyright ©2012 The Nielsen Company. Confidential and proprietary. 95 94 90 85 87 80 US SINGAPORE MIDDLE INDIA L.I.V.E. 6 Copyright ©2012 The Nielsen Company. Confidential and proprietary. GROWING & EXPLORING 1 IN 2 SAW INCOME INCREASE IN 2012 1 IN 4 EXPECT INCOME TO RISE IN 2013 1 IN 2 SWITCHED FROM UNBRANDED TO BRANDED 7 Copyright ©2012 The Nielsen Company. Confidential and proprietary. DREAMING & DARING 2 IN 3 COLOR TV & MOBILE PHONES 1 IN 4 SEND KIDS TO ENGLISH SCHOOL 1 IN 5 ASPIRE TO HAVE A COOLER IN 2014 BELIEVE CHILDREN WILL HAVE BETTER FINANCIAL STABILITY 8 SENSITIZED TO HEALTH… NOT SOLUTIONIZED Copyright ©2012 The Nielsen Company. Confidential and proprietary. CAN’T AFFORD TO GET SICK, STILL EXPLORING HOW TO STAY WELL 1 IN 2 NOT CONFIDENT MANAGING FAMILY MEDICAL EXPENSES 2 IN 3 NOT INSURED AWARE OF IMPORTANCE OF SURROUNDINGS, WATER, SANITATION, & INFECTIOUS DISEASE 9 YET TO FORM HABITS +$1 BILLION FMCG SALES POTENTIAL INFLUENCED IN-STORE 20% IMPULSE PUCHASES Copyright ©2012 The Nielsen Company. Confidential and proprietary. 43% GROCERY SHOPPING REMINDED PURCHASES PLANNED PURCHASES 37% 2 IN 5 SHOPPERS WILLING TO TRY NEW THINGS 10 NOT MODERN TRADE SHY Copyright ©2012 The Nielsen Company. Confidential and proprietary. 1 IN 2 HAVE VISITED MODERN TRADE SPENT CLOSE TO 5% OF HH BUDGET AT MODERN TRADE 5% OF MODERN TRADE SALES MADE BY LOW INCOME SHOPPERS 11 TACKLE INFLATION THROUGH VOLUME GAME Copyright ©2012 The Nielsen Company. Confidential and proprietary. Bulk Packs Lower Price Lesser Quantity 32% 58% 63% 12 AN UNCOMMON SENSE Copyright ©2012 The Nielsen Company. Confidential and proprietary. PERCEPTION REALITY LOW CONSUMER CONFIDENCE MORE CONFIDENT THAN MIDDLE INDIA PLAN THEIR PURCHASES INDULGE IN IMPULSE MODERN TRADE SHY $120 MM USD TRADE SPEND IN MT 13 Copyright ©2012 The Nielsen Company. Confidential and proprietary. Placeholder for video on L.I.V.E. 14 F.T.M.T.S FIRST TIME MODERN TRADE SHOPPER Copyright ©2012 The Nielsen Company. Confidential and proprietary. ADDING ~$1 BILLION USD FMCG SALES BY 2015 EVERY 4TH MODERN TRADE SHOPPER IS FTMTS SPENDS $280M USD AT MODERN TRADE SPEND @ MODERN TRADE GROWS +300% TO $1BN + USD 16 SIZEABLE, INCLUSIVE & GROWING Copyright ©2012 The Nielsen Company. Confidential and proprietary. 1 IN 3 FROM SEC C; MIDDLE SEGMENT SHOPPERS 35% OF FAST MOVING CONSUMER GOOD SPEND IS AT MODERN TRADE FIRS TTIME SHOPPER SEGMENTGROWING BY 15% EACH YEAR 17 EVEN PLANNED PURCHASES SEE SUPERSIZING Copyright ©2012 The Nielsen Company. Confidential and proprietary. +$100 MILLION FMCG SALES POTENTIAL INFLUENCED IN-STORE 60% GROCERY SHOPPING 40% IMPULSE PUCHASES PLANNED PURCHASES 2 IN 5 SHOPPERS BOUGHT MORE THAN PLANNED 18 Copyright ©2012 The Nielsen Company. Confidential and proprietary. EMPHASIZE PULL TO ENSURE SUSTAINABILITY PULL PUSH 19 AN UNCOMMON SENSE Copyright ©2012 The Nielsen Company. Confidential and proprietary. PERCEPTION REALITY F.T.M.T.S buys same brand as purchased at Kirana 1 in 2 switch brands Range is about more of more Range has different meanings across categories Personal care category purchases are planned 2 in 5 shoppers purchase on impulse 20 Copyright ©2012 The Nielsen Company. Confidential and proprietary. Placeholder for video on F.T.M.T.S. 21 KEY RECOMMENDATIONS Copyright ©2012 The Nielsen Company. Confidential and proprietary. WINNING WITH L.I.V.E 1 BUILD A BOND NOW Communicate brand benefits at point of sale to help L.I.V.E upgrade to branded products 2 WELLNESS WORKS Address L.I.V.E health needs to capitalize on their desire for well being 3 BIGGER CAN BE BETTER Help L.I.V.E. tackle inflation through bulk packs 23 Copyright ©2012 The Nielsen Company. Confidential and proprietary. WINNING WITH F.T.M.T.S 1 ENLIGHTEN ME Drive continuity through new products and premium-ization without impacting ease of spotting 2 SUPERSIZE ME Redefine ‘range’ for your category to facilitate either large packs or multipack purchases 3 INSPIRE ME Give me reasons to be your brand ambassador 24