Mimio Troubleshooting - Madison County Schools

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Mimio Troubleshooting

Pen

• Check battery by pushing in the end of the point.

• You will hear a soft electric sound if it is working.

• Install new batteries (correctly) to solve the problem.

Device Setup

• Install software and follow directions.

• Clear off whiteboard (take down decorations and other things that might cause interference)

• Erase and clean board thoroughly

• Make sure cables are all attached in proper places

• Place device in top left corner with at least one hand’s width apart from projection. (you can move the device to other areas – you will need to go to the settings tab to change orientation.

Attachment

• Suction cups – don’t work well

• Pull tabs – will leave a residue on the board

• Magnets – do not fit well – still falls down

• Suggestion – try not to move the computer or device once it is set up

Calibration

• Click calibrate

• Make sure to touch the pen exactly in the middle of the x in the circle – otherwise the pen doesn’t calibrate properly

• Whether you like it or not the Mimio needs to be calibrated often

Other

• Pen is spotty when writing – you must keep contact with pen and board while writing

• Unable to calibrate – adjust the surface size for the Mimio device and verify that it is same size as the whiteboard surface

• Do not expose Mimio device with direct sunlight

• Some other electrical devices can interfere with your device

• Do not place anything between the device and whiteboard

• Don’t forget to update software

• If all else fails – turn off all devices, uplug everything and begin again

Help

• Mimio setup pdf

• Mimio user guide pdf

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