Workshop Thinking Big – by Acting Win/Win BackleyBlack THINK BIG, START SMALL, ACT NOW! Sales, Marketing and Revenue Conference Workshop 29th/30th September 2014 5 Performance Traits of Olympic Athletes 3 Success is a Trait Success S - Skill - Knowledge K M 5 - Mindset Find Your Passion 6 Communicate with Clarity Mission, Vision/Values Personal Goals New in role. Bad influence. Mismanaged. 7 Ideal Mission, Vision Values Strategic Goals JOB Leave. Stressed. Burn Out. Quit and Stay. Values Clarification 8 Communicate with Clarity Mission, Vision/Values Personal Goals New in role. Bad influence. Mismanaged. 9 Ideal Mission, Vision Values Strategic Goals JOB Leave. Stressed. Burn Out. Quit and Stay. Surround Yourself With Talent 10 Team Activity • Lets have a short team activity. “Win as much as you can” • An opportunity to win some dollars! 11 Rule 1 • Each table should split into 4 separate teams – probably in pairs. • Each table is interacting ONLY with the teams on that table. • So - you have 4 teams per table. • Each team is looking to make as much money as it can from the interactions it has with the other 3 teams on it’s table. • IMPORTANT – there must be no verbal or non-verbal communication with the other teams on your table except when I tell you it’s okay – you can talk to your colleague. • So, how do we earn money? 12 Rule 2 • Each team should have a game sheet with the Payoff schedule and your team Scorecard on page 3. • There will be 10 rounds of secret “voting” to select a letter that you think will generate you the biggest pay out for each round. • The amount of money you win depends on the combination of the 4 letters played by the 4 teams on your table. • The money you win is allocated at an individual team level. • Let’s have a look at an example before we start. 13 Rule 3 - Example • For round 1, if: – – – – Team 1 plays “X” Team 2 plays “X” Team 3 plays “Y” Team 4 plays “Y” • The combination of letters is 2 “X” and 2 “Y”. • If you look at the Payoff Schedule: • You will see that because 2 “X’s” have been played, the 2 teams who played “X” each win £2. • Also, because 2 “Y’s” have been played, the 2 teams who played “Y” each lose £2. 14 Rule 4 - Recording • To start each round your team must secretly select a letter and record it on the Scorecard. • You will then be asked to share your selection with the other teams on your table. • Based upon the combination of letters played you will “earn” money. As per the previous example, see below: • 2 “X’s” and 2 “Y”’s played and WE played an “X”: Round Circle Your Choice Cluster’s Pattern of Choices Pay Off Balance 1 X 2 X __ 2Y Y __ + £2 + £2 2 X 2 X __ 2Y Y __ - £2 £0 15 Rule 5 Remember: • You want to win as much money for yourselves as possible. • You cannot communicate in any way with the other 3 teams on your table other that to share your selected letter when I tell you to after each round of voting. • Record your choices and earnings as we complete each round – this can be positive or negative!! • Remember the running total/balance. 16 Let’s Play £ 17 Results So who won and how much did they win? 18 The Approach • Playing 4 “Y’s” ensures I pay out £4 each round. • With the bonus rounds included, this would mean I would have paid out €100 in total for each table – i.e. £25 each team. • If we think/hope that by playing “X” and everyone else playing “Y” we will win £3, we are being foolish – why? • If everybody played that game, then 4 “X”s would be played and each team would lose £1 every round – i.e. owe me £25 each at the end of the game!! 19 The Rationale • Internal competition NEVER works! • You diminish the resources available to you. • You create bad feeling and mistrust. • Collaboration is THE only way to think. • What is best for them and what is best for me? » i.e. Create a Win/Win outcome! 20 How it all works!! 21 Win/Win Thinking Hi Courage Lo Lo Hi Consideration 22 Win/Win Thinking Hi Win/Lose Courage Lo Lo Hi Consideration 23 Win/Win Thinking Hi Win/Lose Courage Lose/Win Lo Lo Hi Consideration 24 Win/Win Thinking Hi Win/Lose Win/Win Lo Lose/Lose Lose/Win Courage Lo Hi Consideration 25 Win/Win Thinking Hi Win/Lose Win/Win COMPROMISE Courage Lo Lose/Lose Lose/Win Lo Hi Consideration 26 NO DEAL Win/Win Thinking There is only one approach to effective and sustainable relationships: – a Win/Win attitude! “Highly effective long-term relationships require mutual benefit”. 27 Win/Win Thinking Win 1 Win A Win 2 Win B Win 3 Win C = Compromise Interaction You Team Member Win 1 Win 2 Win 3 Win A Win B Win C 28 Win/Win Thinking Win 1 Win A Win 2 Win B Win 3 Win C Win 4 Win D Interaction You = Synergy Team Member Win 1 Win 2 Win 3 Win A Win B Win C 29 Win/Win Thinking Hi Win/Lose Win/Win Lo Lose/Lose Lose/Win Courage Lo Hi Consideration 30 Mission, Vision Values Mission, Vision/Values Personal Goals Strategic Goals JOB 31 This is Win/Win! 32 Create Empowering Beliefs 33 Create Empowering Beliefs “If you believe you can or you believe you can’t, you are absolutely right! 34 Create Empowering Beliefs Stimulus Response We have no choice – the stimulus is in control, not you! 35 Outcome Create Empowering Beliefs Time to engage brain and think Stimulus PAUSE Response Freedom to choose your response- based upon your Values Better Outcome Taking Accountability The moment of truth Full personal accountability Misery loves company “Valley of Excuses” 5 Performance Traits of Olympic Athletes 38 Thank you and remember: If it’s to be, it’s up to me! 39