Table of Contents I. METHODOLOGY p. 3 II. EXECUTIVE SUMMARY p. 5 III. RESPONDENT PROFILE p. 13 IV. SPONSORSHIP SPENDING & INVOLVEMENT p. 17 V. RESEARCH CONSIDERATIONS p. 41 VI. PROPERTY PERCEPTIONS p. 52 I. Methodology 3 Methodology From a sample of over a thousand sponsorship decision makers invited worldwide, a total of 105 participants completed an online questionnaire about their sponsorship decision-making process. Respondents were screened by IEG, Inc. to be sponsorship decision-makers from small, medium and large corporations worldwide. Data collection was conducted in January and February of 2012. Research objectives included, but were not limited to, determining the benefits and services that are most important to companies when making sponsorship decisions and estimating how companies are budgeting for measurement and activation. The margin of error for this study is approximately + 5%. This study was conducted in conjunction with IEG, LLC. www.sponsorship.com 4 II. Executive Summary 5 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage While they embrace ways to engage better, sponsors still come up short on measurement. The 12th annual IEG/Performance Research Sponsorship Decision-makers Survey indicates that sponsors are letting go of some of the more traditional and less engaging ways to communicate and evaluate their partnerships. In terms of activation, traditional advertising was used far less as a leveraging tool than in any previous year. Although 72 percent of sponsors still buy media to activate, that figure is a long way from the high of 86 percent in 2005. The survey added social media as an activation channel this year and not surprisingly it appears as one of the five most popular leveraging tools, alongside public relations, internal communications, advertising and hospitality. 6 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) Hospitality was significantly more popular this year (75 percent of sponsors using it vs. 63 percent last year), pointing to its resurgence after falling out of favor during the recession, especially among financial services companies. Another old standby that fell somewhat out of favor this year was on-site signage. Just over half of respondents said it was a highly valuable benefit (giving it a score of 9 or 10 on a 10-point scale) compared to 63 percent in 2011. Another exposure-related benefit—identification in the property’s media buy—fell out of the top 10 benefits this year, replaced by the right to promote co-branded products and services. Category exclusivity remained the most valuable sponsorship benefit. 7 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) Also, generating awareness is no longer alone at the top in terms of how sponsors are evaluating success. Two other measures—attitudes toward the brand and sales— moved into a virtual tie for the top spot among most valuable metrics. Also of note, measuring televised logo exposure fell out of the top ten metrics, replaced by the response of trade/channel partners. Finally, when assessing the importance of various objectives, increasing brand loyalty joined creating awareness and visibility as the top goals of sponsors. When asked about their 2012 plans, sponsors demonstrated the cautious attitude noted in IEG’s projections of slowed spending growth this year. 8 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) Although still a majority, the number of sponsors who said they were considering new sponsorships in 2012 dropped six percentage points from 2011. Similarly, the number of decision-makers who indicated they were looking to drop current deals not up for renewal rose six percentage points from last year, although remained in the minority. Responses about the direction of 2012 spending were nearly identical to 2011’s, with just about half of sponsors holding budgets steady, while 36 percent will spend more and 17 percent plan to spend less. Overall, spending on sponsorship fees—not including activation—will account for a smaller portion of total advertising, marketing and promotion budgets than last year—17 percent versus 19 percent. 9 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) When asked specifically about activation spending, about half of sponsors said they would shell out the same for leveraging this year as last, while 42 percent will allocate more money and 11 percent will lay out fewer dollars. The average ratio comparing activation spending to the amount spent to acquire sponsorship rights rose for the third year in a row to $1.70 on leveraging for every $1 spent on rights fees. In 2011, the comparison was $1.60 to $1. Despite other signs that sponsors are growing savvier about sponsorship, the survey reveals that more than one out of five still spend nothing on activating their partnerships. 10 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) More sponsors than ever indicated that their return from sponsorship was growing, with nearly six out of 10 seeing better results over the past few years, while just five percent saw a decline in their return. Another one out of five sponsors reported they had not determined whether their return was improving or not. That’s despite the vast majority of sponsors who say the need for meaningful results continues to grow. 11 Source: IEG Sponsorship Report March 19, 2012 www.sponsorship.com/IEGSR.aspx Decision-Makers Survey: Old Habits Do Die – Sponsor Survey Sees Less Reliance on Ads, Signage (continued…) Continuing a long-term pattern of wanting better measurement but not allocating resources for it, this year’s survey found nearly one-third of sponsors allocating no money to measure the success of a given partnership, while another 44 percent spent an amount equal to one percent or less of the sponsorship fee to evaluate their return. As for how properties can best service their partners beyond delivering the rights and benefits committed to, sponsors placed more value on property-provided research into audiences’ attitudes toward and images of sponsors, as well as research on the audiences’ propensity to purchase sponsor products. 12 Decision Making Responsibilities 83% 86% Selecting new properties / events to sponsor 77% 81% 82% 82% 80% Selecting marketing plans / activation supp. sponsorships 2008; N=165 75% 2009; N=110 81% 80% 2010; N=106 78% 87% Evaluate existing properties 76% 80% 77% 2011; N=120 2012; N=105 79% 80% 79% 78% 81% Implementing marketing plans / activation supp. sponsorships “Within your organization, which of the following describes your responsibilities regarding sponsorship?” 14 Sponsorship Programs by Region 92% 85% 83% 88% 89% North America 20% 17% Europe 27% 23% 29% 16% 13% 17% 14% 19% Asia / Pacific Rim Australia / New Zealand South America 10% 11% 14% 12% 13% 2008; N=165 2009; N=110 12% 10% 11% 13% 2010; N=106 2011; N=120 18% Africa 2012; N=105 5% 5% 7% 8% 7% “In what regions do your sponsorship programs operate?” 15 Personal Location by Region 90% 82% 82% 86% 84% North America Europe Australia / New Zealand Asia / Pacific Rim Africa South America 3% 5% 9% 9% 10% 2% 4% 3% 3% 1% 2% 2% 2% 1% 2% 2008; N=165 2009; N=110 2% 1% 1% 1% 2% 2010; N=106 1% 0% 1% 1% 2% 2012; N=105 2011; N=120 “In which region are you personally based?” 16 IV. Sponsorship Spending & Involvement 17 Choosing Property to Sponsor 75% 78% 76% 83% 84% Set strategy and seek the right property 73% 70% Approached directly by property owners 62% 69% 70% 28% 28% Receive details about property from a sales agency 2009; N=110 2010; N=106 2011; N=120 23% 23% 25% 2012; N=105 13% Consult sponsorship specialist to determine strategy 2008; N=165 19% 14% 19% 19% “How do you typically go about choosing a property to sponsor?” 18 When Sponsorship Budget is Decided 20% 23% 19% 28% First Quarter (January - March) 20% Second Quarter (April - June) 9% 9% 9% 9% 2008; N=165 2009; N=110 14% Third Quarter (July September) 2010; N=106 26% 21% 19% 18% 2011; N=120 2012; N=105 23% 46% 47% 48% 45% Fourth Quarter (October December) 43% “During which time period does your company determine its sponsorship budget?” 19 Likely Sponsorship Spending Compared to Prior Year 40% 14% Increase 19% 35% 36% 2008; N=165 41% 2009; N=110 36% Stay the same 47% 48% 47% 19% 51% Decrease 30% 18% 17% “How will your overall sponsorship spending in [2012] compare to [2011]?” 20 2010; N=106 2011; N=120 2012; N=105 Sponsorship Spending in Prior Year 26% 26% Up to $500,000 32% 26% 31% 12% $500,000 - $1 million 7% 9% 9% 8% 2008; N=165 17% $1 million - $5 million $30 million and above 2009; N=110 18% 19% 21% 2010; N=106 13% 15% $5 million - $15 million $15 million - $30 million 24% 2011; N=120 8% 9% 11% 2012; N=105 4% 9% 9% 8% 9% 7% 6% 9% 5% 8% “About how much did your company spend on sponsorship in [2011]?” 21 Percentage of Marketing Budget Spent on Sponsorship 0% 0% 2% 0% 1% 0% 43% 42% 42% 1%-10% 50% 56% 26% 37% 38% 11%-20% 22% 22% 15 % 4% 21%-30% 25% 12 % 9% 1 7% 8% 31%-40% 4% 4% 2008; N=61* 2009; N=52* 7% 7% 2010; N=24* 4% 41%-50% 17 % 5% 3% 51%-75% 2011; N=74* 3% 2% 4% 3% 1% 2012; N=81* 0% 76%-100% [*Based on those who responded] 2% 4% 3% 3% “Approximately what % of your organization’s overall marketing budget do sponsorship rights fees represent?” 22 Considering Dropping Any Current Sponsorships Not Up for Renewal 2009; N=110 47% 2010; N=106 48% Yes 2011; N=120 42% 2012; N=105 45% 53% 47% No 58% 55% “Is your company seeking to drop out of any current sponsorships (those not up for renewal)?” 23 Considering New Sponsorships in the Coming Year 2009; N=110 60% 2010; N=106 64% Yes 2011; N=120 78% 2012; N=105 72% 40% 33% No 22% 28% “Is your company considering new sponsorships in [2012]?” 24 Leveraging/Spending Ratio 17% 16% 0 to $1 24% 23% 22% 48% 54% $1 to $1 44% 43% 39% 14% 16% 17% 13% 17% $2 to $1 $3 to $1 $4 or More to $1 Average Ratio of Activation Spending to Rights Fees 2008 – 1.5:1 12% 8% 7% 10% 11% 2009 – 1.4:1 9% 7% 9% 2012 – 1.7:1 2010 – 1.4:1 2011 – 1.6:1 12% 12% 2008; N=157* 2009; N=110* 2010; N=105* 2011; N=120* 2012; N=105* [*Based on those who responded] “As best as you can estimate, what is your company’s typical promotional spending ratio?” 25 Likely Direction of Leveraging & Activation Spending in 2012 17% 28% Increase 44% 42% 2009; N=110 43% 2010; N=106 47% Stay the same 2011; N=120 41% 47% 40% 20% Decrease 15% 11% “How will your spending, specifically on sponsorship leveraging and activation in [2012], compare to [2011]? Will it…?” 26 2012; N=105 Agency Used for Support 44% 36% Public relations agency 38% 52% 54% 50% 45% 47% 43% 51% Advertising agency 30% 35% 30% 26% 30% Property / rights holder 32% 26% 27% 22% 18% Independent sponsorship specialist 2008; N=165 10% 14% 12% 15% 11% Sponsorship specialist agency who sold rights 2009; N=110 2010; N=106 41% 49% None, manage in-house 43% 33% 34% 2011; N=120 2012; N=105 “What types of agencies, if any, do you use to help leverage/support your sponsorship program?” 27 Marketing Communication Channels Used [Top 5 Results] 80% 76% 77% 77% Traditional advertising 72% 77% 72% Public relations 78% 76% 77% 71% 79% 78% Internal communications 72% 77% 62% 65% Internet tie-ins 74% 66% 2008; N=165 60% 2009; N=110 69% 75% Hospitality 67% 63% 2010; N=106 2011; N=120 75% 2012; N=105 “During the past 12 months, which of the following marketing communication channels have you used to leverage your sponsorship programs?” 28 Marketing Communication Channels Used [Results 6-9] 62% 55% Direct marketing 47% 55% 43% 60% 58% 56% 52% 59% Sampling on-site 47% 44% 47% 51% 44% Sales promotion offers 2008; N=165 50% 46% 47% Business-to-business 2009; N=110 41% 51% Social Media 2010; N=106 2011; N=120 NA 2012; N=105 74% “During the past 12 months, which of the following marketing communication channels have you used to leverage your sponsorship programs?” 29 More likely to be Involved in Sponsorship Category than Prior Year 41% 23% 26% Sports 36% 37% 27% 31% 26% 31% Causes 36% 27% Community events / festivals / fairs 12% 23% 30% 28% 23% Online sponsorship Arts 9% 19% 23% 27% 12% 13% 12% 2008; N=165 22% 31% Entertainment 16% 19% 21% 18% 2009; N=110 2010; N=106 31% Associations and membership organizations 2011; N=120 12% 19% 17% 15% 24% 2012; N=105 “Compared to [2011], how much do you expect your company to be involved in the following types of sponsorship in [2012]?” 30 Less likely to be Involved in Sponsorship Category than Prior Year 20% Associations and membership organizations 38% 19% 23% 14% 12% 22% 26% Sports 17% 10% 26% 33% Entertainment 22% 16% 19% 20% 44% Online sponsorship 17% 15% 8% 15% 27% Community events / festivals / fairs 15% 13% 13% 21% 22% 21% Arts 13% 2008; N=165 2009; N=110 2010; N=106 20% 2011; N=120 10% Causes 16% 13% 7% 2012; N=105 11% “Compared to [2011], how much do you expect your company to be involved in the following types of sponsorship in [2012]?” 31 Sponsorship Objectives [Top 5 “9” & “10” Ratings] 67% 66% 68% 68% 70% Create awareness / visibility 71% 67% 70% 65% 72% Increase brand loyalty 58% 60% 55% 53% Change / reinforce image 66% 2008; N=165 39% 53% Drive retail / dealer traffic 43% 53% 39% 32% 39% 38% 43% 42% Stimulate sales / trial / usage 2009; N=110 2010; N=106 2011; N=120 2012; N=105 “Using a scale of 1 to 10, where 1 is not at all and 10 is extremely, please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor.” 32 Sponsorship Objectives [Other Top “9” & “10” Ratings] 38% 35% 42% 40% 43% Showcase community / social responsibility 32% Sample / display / showcase products / services 44% 41% 34% 36% 29% 27% 29% 33% 29% Entertain clients / prospects Gain on-site sales rights 2008; N=165 2009; N=110 2010; N=106 13% 16% 15% 17% 12% 2011; N=120 2012; N=105 “Using a scale of 1 to 10, where 1 is not at all and 10 is extremely, please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor.” 33 Sponsorship Objectives – Business To Business [“9” & “10” Ratings] 39% Drive retail / dealer traffic 53% 43% 53% 39% 29% 27% 29% Entertain clients / prospects 33% 29% 19% 16% 20% 21% Sell to sponsee 25% Excite employees Incent sales force Network with cosponsors 7% 7% 11% 14% 9% 2008; N=165 10% 13% 8% 13% 8% 2009; N=110 10% 11% 2011; N=120 2010; N=106 7% 2012; N=105 13% 11% “Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor.” 34 Sponsorship Objectives – Sales & Promotional [“9” & “10” Ratings] 39% Drive retail / dealer traffic 53% 43% 53% 39% 29% 27% 29% Entertain clients / prospects 33% 29% 19% 16% 20% 21% Sell to sponsee 25% Excite employees Incent sales force Network with cosponsors 7% 7% 11% 14% 9% 2008; N=165 10% 13% 8% 13% 8% 2009; N=110 10% 11% 2011; N=120 7% 13% 11% 2010; N=106 2012; N=105 “Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor.” 35 Sponsorship Objectives – General [“9” & “10” Ratings] 67% 66% 68% 68% 70% Create awareness / visibility 71% 67% 70% 65% 72% Increase brand loyalty 58% 60% 55% 53% Change / reinforce image 66% 38% 35% Showcase community / social responsibility 42% 40% 43% 2008; N=165 2009; N=110 2010; N=106 29% 35% Access platform for experiential branding 40% 38% 38% 2011; N=120 2012; N=105 “Using a scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following objectives as to their importance to you or your marketing team's decisions when you evaluate which sports or properties to sponsor.” 36 Value of Benefits [Top 5 “9” & “10” Ratings] 64% 58% 61% 63% 62% Category exclusivity 54% 49% 50% On-site signage 63% 51% 45% 41% 43% Broadcast ad opportunity 49% 45% 41% 44% Title of proprietary area 37% 44% 39% Presence on property website 2008; N=165 2009; N=110 2010; N=106 38% 38% 35% 2011; N=120 44% 44% 2012; N=105 “Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization.” 37 Value of Benefits [“9” & “10” Ratings 6-10] 36% 46% Access to property mailing list / database 37% 43% 33% 31% 38% 39% Right to property marks / logos 43% 45% 43% ID property collateral materials 32% 33% 42% 39% 39% 36% 38% 41% ID in property's media buy 30% Right to promote cobranded product / service 2008; N=165 2009; N=110 2010; N=106 26% 29% 2011; N=120 40% 39% 39% 2012; N=105 “Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization.” 38 Value of Benefits [“9” & “10” Ratings 11-15] 30% 22% Ad in program book 28% 34% 29% 25% 25% Opportunity to participate in turnkey retailer promos. 30% 33% 27% 23% 30% Access to property provided research 34% 31% 31% 30% 2008; N=165 30% 31% 28% 2009; N=110 25% Tickets / hospitality 2010; N=106 19% Rights to survey audience on-site 33% 2011; N=120 26% 31% 25% 2012; N=105 “Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization.” 39 Value of Benefits [“9” & “10” Ratings 16-20] 23% 23% Spokesperson / access to personalities 30% 29% 23% 14% 19% 18% Nonprofit / cause overlay 28% 20% 18% 17% 17% 21% 24% Intro to cosponsors / cross-promotion opportunities 2008; N=165 7% Access to property merchandise 11% 19% 18% 2009; N=110 10% 2010; N=106 11% Pass through rights to your own retailers 2011; N=120 16% 18% 15% 16% 2012; N=105 “Using the same scale of 1 to 10, where 1 is ‘Not at all’ and 10 is ‘Extremely,’ please rate the following benefits as to how valuable they are to your organization.” 40 V. Research Considerations 41 Importance of Various Types of Analysis [“9” & “10” Ratings] 42% 40% 43% 44% 42% Internal feedback 29% 38% 36% 41% 32% Sales / Promo bounce-back measures 19% 19% 22% Primary consumer research 29% 29% 18% 21% 21% 23% 22% Dealer / Trade response 15% 13% 17% TV exposure analysis 2008; N=165 23% 13% 15% 16% 14% 21% Print media analysis / Clipping 2009; N=110 2010; N=106 0% Syndicated consumer research 2011; N=120 5% 5% 14% 13% 11% 2012; N=105 “Using a scale of 1 to 10, where 1 is ‘not at all’ and 10 is ‘extremely’, please rate the importance of the following types of analysis in evaluating whether to change or renew a sponsorship?” 42 Information Sought Pre-Sponsorship [Top 4 Results] [Based on those who responded] 92% 85% 88% Demographics 95% 88% 82% 81% Attendance 75% 76% 73% 73% 68% 68% 68% Fan Passion / Affinity 2008; N=165 76% 49% 46% 43% 46% 47% Psychographics “Which of the following do you typically analyze when making your decision?” 43 2009; N=110 2010; N=106 2011; N=120 2012; N=103* Information Sought Pre-Sponsorship [Results 5-8] [Based on those who responded] 50% 42% 43% 46% 45% What your competition sponsors 49% 46% Growth trends in property category 41% 45% 50% 36% 36% TV ratings 31% 2008; N=165 38% 35% 2009; N=110 2010; N=106 42% 39% 39% 35% Interest in property among trade / dealers 2011; N=120 48% “Which of the following do you typically analyze when making your decision?” 44 2012; N=103* % of Rights Fee Spent on Pre-Event Research to Evaluate Fit 47% 41% 43% 40% 45% None 33% 43% 39% 40% 36% 1% or Less 19% 14% 16% 19% 19% 1% to 5% More than 5% 2008; N=162* 2009; N=104* 2010; N=106 1% 1% 1% 1% 0% 2011; N=120 2012; N=105 [*Based on those who responded] “Approximately what % of a sponsorship’s total budget is typically spent on pre-selection research to evaluate fit?” 45 % of Rights Fee Spent on Concurrent / Post-Event Research 33% 29% 36% 28% 32% None 44% 38% 40% 44% 44% 1% or Less 18% 23% 23% 1% to 5% 2008; N=165 28% 2009; N=110 23% More than 5% 2010; N=106 5% 3% 0% 0% 1% 2011; N=120 2012; N=105 “Approximately what % of a sponsorship’s total budget is typically spent on concurrent / post-event research to measure success?” 46 Change in Need for Validated Results in Past 1-2 Years 83% 86% INCREASED [NET] 61% Increased a lot 53% 23% Increased a little 2011; N=120 32% 13% 13% Remained the same 2012; N=105 3% Decreased a little 0% Decreased a lot DECREASED [NET] 1% 1% 3% 1% “How has the need for validated results from sponsorships changed in the past one to two years?” 47 Company Actively Measures Sponsorship Returns 67% Yes 66% 2011; N=120 2012; N=105 33% No 34% “Does your company actively measure return from its sponsorships?” 48 Company Has a Standardized Measurement Process 42% Yes 45% 2011; N=101* 2012; N=105 58% No 55% [*Based on those who responded] “Does your company have a standardized process for measuring return from its sponsorships?” 49 Information Sought Pre-Sponsorship [Top 6 “4” & “5” Ratings] Lead generation Entertainment of key customers or prospects Response of employees or internal constituents TV logo exposure Response of trade or channel partners Lower customer acquisition cost [Based on those who responded] 50% N = 87 56% 48% N = 93 61% 2011; N=120 41% N = 100 60% 39% N = 93 46% 2012; N=Varies* 36% N = 93 47% 26% N = 81 41% “How does your company measure sponsorship’s return on investment and/or return on objectives?” 50 Information Sought Pre-Sponsorship [“4” & “5” Ratings 7-12] Awareness of company or brand's sponsorship Awareness of products, services or brand Attitudes toward brand Response to sponsorship, eventrelated promotions or ads Product or service sales Amount of media exposure generated [Based on those who responded] 78% N = 97 83% 74% N = 95 82% 2011; N=120 69% N = 95 86% 66% N = 99 2012; N=Varies* 74% 64% N = 94 81% 58% N = 100 77% “How does your company measure sponsorship’s return on investment and/or return on objectives?” 51 VI. Property Perceptions 52 Value Placed on Property Provided Services [“9” & “10” Ratings] 46% 50% Post event report / fulfillment audit Audience research on attitudes toward / image of sponsors 42% NA 48% 50% 37% 40% 36% 44% 45% Audience research on sponsor recognition/recall [Prior to 2011: Research on sponsor recall] Audience research on propensity to purchase / loyalty / behavior toward sponsors 55% 50% NA 43% 49% 32% 38% 36% 39% 37% Leveraging ideas Audience contact information NA 33% Coupon / promotional offer redemption results 38% 2008; N=165 NA 21% 32% 26% 31% 29% 25% 28% Research on audience buying habits 16% Third-party evaluation statement 23% 23% 23% 28% 12% 15% 17% 16% 18% Sponsor workshop “Please rate the following ‘property-provided services’ as to how valuable they are to your organization.” 53 2009; N=110 2010; N=106 2011; N=120 2012; N=105 Extent to Which You Depend on Properties to Measure ROI Lowest ratings - 1 & 2 [NET] 3 4 8% 4% 6% 8% 7% 4% 15% 11% 11% 20% 11% 7% 7% 6% 4% 15% 5 9% 17% 23% 13% 11% 16% 11% 12% 6 15% 7 16% 13% 16% 2008; N=165 2007 Mean=5.4 2008 Mean=5.9 23% 2009 Mean=6.0 13% 15% 8 Highest ratings - 9 & 10 [NET] Average Ratio of Activation Spending to Rights Fees 23% 9% 11% 6% 11% 2010 Mean=5.8 18% 18% 2009; N=110 2010; N=106 2011; N=120 2011 Mean= 5.7 18% 2012 Mean= 5.1 16% 2012; N=105 “To what degree do you depend on properties to help you measure your ROI during / after your sponsorship involvement?” 54 Properties Meeting Expectations 2007; N=132 30% 2008; N=165 27% Yes 2009; N=110 34% 2010; N=106 32% 2011; N=120 33% 2012; N=105 33% 71% 73% 66% No 63% 67% 67% “Are properties meeting your expectations in delivering ROI measurement or research information?” 55 Perceived ROI from Sponsorship Over Last Few Years 56% 52% 49% 50% 58% Increased 15% 12% Stayed the same 23% 27% 17% Decreased 6% 6% 3% 6% 5% 2008; N=165 2009; N=110 2010; N=106 24% 31% Don't know 2011; N=120 23% 18% 20% 2012; N=105 “In general, over the past few years has your ROI from sponsorship…?” 56 Company Profile Performance Research (Newport, Rhode Island) was organized in 1985 to provide quantitative and qualitative evaluation of event marketing programs to corporate sponsors, properties and their agencies. Over the past 27 years, the company has conducted over 1 million on-site, on-line, and telephone interviews and more than 500 focus groups regarding corporate sponsorships of sports, leisure activities and special events. As a leader in custom sponsorship evaluation, Performance Research has in-depth experience with varied events worldwide, and is a primary research partner with many of the world’s top corporate sponsors, including: Anheuser-Busch, Coca-Cola, Citi-Financial, R.J. Reynolds, Sony-Ericsson and UBS. 57 Performance Research 25 Mill Street Newport, RI USA 02840 401-848-0111 www.performanceresearch.com contact: Bill Doyle, Vice President Bill@performanceresearch.com 58