David Lamb St. James’s Place 8 December 2010 1 How we see the RDR opportunity benefiting St. James’s Place 2 Agenda • Introduction to St. James’s Place – a truly integrated wealth management business • How we see RDR playing out in our space and in the wider market • St. James’s Place post RDR • Questions? 3 St. James’s Place: overview • Leading UK Wealth Management Company – Established 1991 – UK listed with market cap of c.£1.3bn – Over 200,000 clients and £24.8bn in FUM • Differentiated business model – Own dedicated distribution - the Partnership – Distinct investment management approach – Manufacturer and distributor • Well positioned to benefit from long-term market growth – Favourable demographic trends – Increasing tax burden (on individuals) 4 Our Client Proposition • We provide financial advice to mass affluent /high net worth investors • How do we differ from others? – – – – Emphasis on long-term relationship-based approach Provision of face-to-face advice Not just a fund platform Both manufacturer AND distributor of investment products – Outsource investment management 5 Our products and services Comprehensive range • of Pension, Investment and Savings ‘wrappers’ Our focus • is on our own products and funds • but we also distribute non-core products of others Whilst avoiding • capital intensive products • guarantees and options • overly complex, fashionable or high risk structures 6 St. James’s Place is (or will be) Whole of market in: • • • • Protection (Term and Whole Life) Annuities Mortgage lending Employee Benefits Whilst selecting our investment managers from the whole market (not restricted to the UK) 7 The SJP model - Two USPs • Dedicated distribution – The Partnership • Investment Management – Products manufactured in-house – Investment management outsourced 8 Dedicated Distribution – the Partnership • High quality self-employed team of c.1500 advisors – Average experience 17 years – High productivity – 90%+ per annum retention rate • Previous backgrounds – IFA – Bank – ML, Goldman Sachs 9 The Growth Model Target 15 – 20% pa New Business CAPACITY No of Partners PRODUCTIVITY New Business Per Partner 10 Growing Number of Partners 1600 +9% Number of Partners 1400 1200 +8% +3% 1506 +7% +5% 1000 800 600 400 200 0 2006 2007 2008 30 June 2009 2010 11 7 Compound APE Growth – rolling five years Growth 25.5% 20% 15% 17.4% 17.4 22.7% 18.8% Jul 02 - Jun 07 Jul 03 - Jun 08 Jul 04 - Jun 09 Jul 05 - Jun 10 12 Funds18%p.a. under management compound growth over the last 5 years and 17%p.a. over 10 years 24 21 18 15 12 9 6 3 0 +31% +18% +25% +5% -10% +29% +11% -6% 2001 2002 +34% 2003 +20% 2004 2005 2006 2007 2008 2009 2010 (30 June) 13 Benefits of our own distribution • New business and expenses are more predictable • Spread of production • Less exposed to market pressures • Greater control over quality of new business • Ability to build and maintain distribution led culture • Better retention of business • Ability to build stronger client advocacy 14 Investment Management 15 Our approach to investment management Investment Committee Input / advice from Stamford Associates 'Manages the Managers' Appoint the Fund Managers Decisions: Sets Performance Risk Management Change Firm? Objectives & Strategy Change Manager? Aim for Top 25% No Change? 16 Stamford Associates Independent Investment Consultancy Research Fund Manager Market Monitor Managers and Portfolios Advise Investment Committee Access to Whole Market Qualitative & Quantitative Focus on Future Outperformance • Analyse & Identify Talented Managers • Number Crunching Recommend: • Monitor Activity • Potential changes •Behavioural Psychology • New Managers • Gather Intelligence • Workplace Analysis 17 The Investment Committee Sir Mark Weinberg Peter Dunscombe Sarah Bates David Lamb Michael Sorkin Andrew Humphries Vivian Bazalgette Chris Ralph Andrew Croft 18 Evolving our fund range • 2008 launches and managers – – – Alternative Asset Fund High Octane Fund Cash Unit Trust • 2009 launches and managers – – – – Corporate Bond Fund Gilt Unit Trust Income Unit Trust New managers • 2010 launches and managers – – – – – – – Global Emerging Markets International Corporate Bond UK Absolute Return UK & International Income Global Managed Fund Global Unit Trust Fund UK Equity Income UT - BlackRock - Oldfield/Thornburg - State Street - Invesco Perpetual - Wellington - Axa Framlington - Burgundy/Liberty Square/JO Hambro - First State - Babson Capital - BlackRock - Artemis - Artisan - Artisan - RWC 19 Our fund managers 20 Relative investment performance Funds under management – rolling 5 years 1st Quartile 2nd Quartile 57% 67% 67% 69% 80% 61% 65% 62% 78% 3rd Quartile 15% 16% 4th Quartile 9% 12% 9% 19% 2009 16% 16% 7% 10% 11% 9% 6% 4% 2008 2007 2006 8% 5% 13% 17% 9% 10% 12% 11% 9% 6% 2005 2004 13% 2003 16% 6% 2002 2001 21 Benefits of investment management approach • No in-house managers so no conflict of interest • Benefit from Investment Committee experience & expertise • Ability to appoint the best fund managers with wholesale purchasing power • Continuous monitoring plus quarterly reviews • Easy to change manager – reduced churn • Free switching for clients • Significantly improved retention of funds 22 How do we see RDR playing out in our space and in the wider market? 23 Retail Distribution Review • Professional standards • Status disclosure • Adviser remuneration 24 RDR – What do the FSA want to achieve? • Raise the standards of all advisers • Clear disclosure of adviser status • Removal of product and provider bias (influencing the adviser) • Information on cost of advice to explain advice isn’t free and to show how the cost of advice relates to the cost of the product • Any ongoing adviser charges to be supported with ongoing service 25 Status Disclosure • Broader market test for Independence • If not Independent, then Restricted 26 What is Independent? • Whole of market • All retail investments, including Investment Trusts, passive funds (ETFs) • National Savings • Structured Products • etc 27 Adviser Charging • Remove provider bias – prevent product providers from paying commission • Remove product bias – required tied offices to remove product bias 28 Adviser Charging • Adviser remuneration agreed between IFA and client • Can take many different forms • Must be clear • Cannot be influenced by product providers • Can by paid by cheque • Or ‘bundled’ with product charges, but no factoring 29 Life after RDR - Distribution • Fewer advisers, but better qualified • Continued demand for advice (for those who can pay) • Client/Adviser relationship key • Fewer Independent Advisers, some become Restricted Advisers … access to distribution will be important 30 Small firms with less than five sales staff dominates the UK IFA market 0% 11% 1% 2% 11% 75% Source: Datamonitor, Matrix-data 31 Turnover of IFA Firms (2009) Turnover £1m to £50k £50k - £100k £100k - £500k £500k - £1m £1m - £5m >£5m Unknown Source: Data Monitor Firms 247 3,342 4,714 584 310 77 1,097 10,371 % 2% 32% 45% 6% 3% 1% 11% 100% 32 Life after RDR – Asset Managers • Greater competition for distribution • Brand important • Price will matter – But margins intact? Price Pressure? – Rebates may disappear? • Further consolidation? 33 Life after RDR – Insurers • • • • Greater competition for distribution Can no longer buy business Brand important Factory Gate Pricing – margins intact (?) but much more visible? • More consolidation in the industry • Product commoditisation 34 Life after RDR - Platforms • Major route to market • Inevitable consolidation among Platform providers • Transparency and unbundling will impact margins – today fund charges can vary by 80% between platforms (Citywire 26 April 2010) • Restrictions likely on some of the current payments (unbundling) 35 Life after RDR - Clients • • • • • Better quality advisers (?) – but fewer advisers Less transparency on total costs Cost of advice may increase Cost of product may reduce Impact of tax on advice costs (VAT, Pensions Relief) 36 What about SJP? Pre RDR No Provider Bias No Product Bias Tied Advice Guaranteed Advice Trusted and Professional Highly Capitalised Control of Distribution Competitive Charges Investment Approach Adviser Remuneration Post RDR No Provider Bias No Product Bias Restricted Advice Guaranteed Advice Trusted and Professional Highly Capitalised Control of Distribution Competitive Charges Investment Approach Adviser Charging 37 “… but opportunities to capitalise on market disruption – especially vertically integrated companies and companies with the right types of tied model.” Towers Watson. April 2010 38