Irish Water :Programme Overview & Domestic Metering Programme 06th June ’13 Paul Ahern Water is used as an essential input for producing many goods and services across the economy…… but how much do you think? 10 litres of water to make one sheet of paper 109 litres of water to make one glass of wine 5990 125 litres of water to make one apple litres of water to make one kg of pork 400000 litres of water to build a car Source: www.waterfootprint.org Water is used as an essential input for producing many goods and services across the economy…… but how much do you think? 10 litres 40 litres 80 litres 91 litres water to make one sheet of paper of water to make one slice of bread of water per dollar of industrial product of water to make one pound of plastic 109 litres 125 litres 130 liters 290 litres of water to make one glass of wine of water to make one apple of water to make one cup of coffee of water to make one kg of potatoes 1300 litres 1700 litres 1000-4000 liters 2500 litres of water to make one kg of wheat of water to make one bar of chocolate of water to make one liter of diesel of water to make one cotton shirt 5990 litres 10855 litres 15400 litres 17000 litres of water to make one kg of pork of water to make one pair of jeans of water to make one kg of beef of water for one pair of leather shoes 300000 litres 400000 litres 10m litres 8-15m litres to produce one ton of steel of water to build a car a 100,000 sq. ft multi-storey structure daily in a microchip mfg plant Source: www.waterfootprint.org of Background – The story so far... “Water Reform in Ireland” submitted Irish Water assigned to Bord Gais “Organisational Capabilities for Irish Water” Submitted Feb 2012 Nov 2011 Jan 2012 Aug 2011 “Irish Water: Phase 1 Report” submitted by PWC to Department 4 12 week Blueprint & Planning Phase started Programme Mobilisation Commences On Boarding Resources TODAY Aug 2012 April 2012 “Irish Water a low cost low risk solution” Bord Gais proposal presentation to Department May 2012 Nov 2012 Sep 2012 Project Initiation Document (PID) presented to DECLG 19 Days to Go - Live Procurement of Programme Delivery Services Irish Water Objectives • Establish Irish Water as a legal entity and develop a regulatory framework for Irish Water • • • • • • • • • • and the water industry Develop a financial model and funding plan for Irish Water to ensure that it can achieve self-funding Establish the Irish Water brand and define how it will engage with Customers Develop the existing commercial landscape which will become part of Irish Water Develop the business capabilities required for a water utility to deliver an effective and efficient service Establish the organisation structure to support the operating model of Irish Water and define the employee relations strategy relating to impacted staff Manage the transition integration approach for DECLG and Local Authority staff into Irish Water and manage the impact on pensions that may arise from the same Manage the roll out of meters across the country Manage the take on of the capital investment plan from the Local Authorities Develop a strategy to drive efficiencies across the business over time Develop a strategic plan for Irish Water, looking at the long term goals of the enduring organisation 5 Projects Overview Business Capability 1. 2. 3. 4. Company Establishment 1. 2. 3. 4. 5. 6. Customer Capability Work & Asset Management Support Services IT Infrastructure Function Establishment Organisation Establishment 1. 2. 3. 4. Org Design & Development Employee Relations Transition & Integration of LA & DECLG Staff Pensions 1. 2. 3. 4. 5. Corporate Structure 6 Finance Governance & Regulation Due Diligence Commercial & SLA Customer Engagement & Brand Development Facilities Metering Capital Investment Programme Strategic Plan for Irish Water Operations and Business Efficiencies HSQE IW – Key Milestones M1 Launch Day 1 7 M2 Registration and Metering Day 1 M3 Asset owner & Asset Manager 1 M4 M5 Billing Day 2 Asset owner & Asset Manager 2 M6 End State 1 Why BGE ? 1. Low Cost – Low Risk Solution 2. NTP Networks Transformation Project • New way of Working • Asset Centric • Mobile • Field Based • Planned / Scheduled Work 3. WAM Work and Asset Management / Field Mobilisation • New Processes & Systems • GE Smallworld GIS / Click Schedule / Syclo / Maximo 4. Customer Capability • Billing • Call Centre How BGE / IW Execute Work Data Capture / Fault Codes / Field worker can Suspend active work, for example to attend to an emergency job Meter Reads / Calibrations / etc. • Labour & Materials actuals • Schedule of rates • Raise new work • Asset updates Completion / Partial Completion Integrated Barcode Scanner Integrated Camera Execute Work Steps o Step 1 o Step 2 o Step 3 Completion Data Status Update & Timestamp o Step 4 Maximo Dispatcher Received Status Update & Timestamp Status Update & Timestamp Status Update & Timestamp Begin Work o Site Setup o Safety Assessments Syclo Reject / Accept o Site Inductions Rejected work may be reassigned by the Dispatcher On Site Travel Time Work Order Completion Contractor Payments Asset Updates: • Commissioning • Decommissioning • Asset information Work Order Closure Completed Work Order Initiate Work: • Follow-on work completed • Follow-on work raised • Work request raised Materials actuals to Inventory Receipt & QA of hard copy Documents Work Execution OPC Integration for Labour/Time Notification sent to Customer / Shipper / 3rd Party IW Domestic Metering Project – Regional Approach BGE will appoint at least 3 and a maximum of 8 economic operators across 8 geographical regions North-West – 10% North-East – 11% County Dublin – 18% West – 12% Dublin City – 11% Midlands – 11% South-West – 15% South-East – 11% 11 Irish Water Programme % Connections per region Metering Programme Phase I Journey : The Scope In Scope • Installing single concentric (screw-in) water meters with AMR’s in external boundary boxes to every domestic property in Ireland with the following exceptions Out of Scope (in Phase 1) • All properties in apartment blocks • All properties in ‘Gated Communities’ • Any properties in ‘Ghost Estates’ • Non Domestic 12 Irish Water Programme • Mixed Non Domestic /Domestic • Defective Supply Pipe • • • • • Use Private Group Schemes Public Group Schemes Back yard Services Shared Supply Connection inaccessible • Derelict • Under Construction • Unsuitable Ground • Low Pressure • Private Wells • Works in specialist paving* IW Metering Programme Phase I Challenges & Solution Challenge 1: • Identifying All of the In Scope and Out of Scope Properties Challenge 2: • Identify which in Scope properties were suitable for a Phase 1 Meter Installation Challenge 3: • Selecting Suitable properties and assigning into Efficient Work Packages 13 Irish Water Programme Solution 1: • Local Authority Use of GIS and GI Data including GeoDirectory and OSi • LA Classification 1,2,3,4 Solution 2: • Local Authorities Pre Installation Survey • Provision of detailed Survey to IW based on Geo Building ID Solution 3: • Translating LA Survey into IW Meter Rollout Job Plan type • LA Survey linked to IW Connection Point/Premise by common GeoDirectory Address Point ID LA Pre-Survey Cleanse Exercise – Identify In Scope / Out of Scope Total No. of Premises Premises to Survey Local Authority Status properties Survey Started 25,352 16,546 65.27% Carlow 6 1 27 No PreSurvey Data Receive d PreSurvey Exercise Complet e Survey s Started Cavan Clare Cork City Cork Co Co Dublin City Dun Laoghaire/Rathdown Donegal Fingal Galway City Galway Co Co Kerry Kildare Kilkenny Laois Leitrim Limerick City Limerick Co Co Longford Louth Mayo Meath Monaghan North Tipperary Offaly Roscommon Sligo South Dublin South Tipperary Waterford City Waterford Co Co Westmeath Wexford Survey Started Survey Started Survey Started Survey Started Survey Started No Data Received No Data Received Survey Started No Data Received Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started No Data Received Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started No Data Received No Data Received Survey Started Survey Started Cleanse Complete Survey Started Survey Started Survey Started 37,240 61,336 62,242 185,964 259,081 14,440 39,369 44,475 129,199 157,296 38.78% 64.19% 71.45% 69.48% 60.71% 110,818 84,602 76.34% 83,880 80,826 84,609 42,896 35,309 19,669 44,651 57,213 80,869 21,484 21,911 9,872 53.23% 70.79% 95.58% 50.08% 62.06% 50.18% 63,825 20,619 56,209 72,925 75,832 28,345 34,164 33,415 44,969 13,519 37,061 35,387 50,425 11,172 21,776 17,944 70.46% 65.57% 65.93% 48.53% 66.50% 39.41% 63.74% 53.70% 104,612 42,044 25,103 32,533 40,481 73,257 84,057 38,380 18,846 23,407 28,220 47,737 80.35% 91.29% 75.07% 71.95% 69.71% 65.16% Local Authority Pre-Survey Cleanse Exercise 2 0 32 No PreSurvey Data Receive d PreSurvey Exercise Complet e Survey s Started Local Authority Carlow Cavan Clare Cork City Cork Co Co Dublin City Dun Laoghaire/Rathdown Donegal Fingal Galway City Galway Co Co Kerry Kildare Kilkenny Laois Leitrim Limerick City Limerick Co Co Longford Louth Mayo Meath Monaghan North Tipperary Offaly Roscommon Sligo South Dublin South Tipperary Waterford City Waterford Co Co Westmeath Wexford Status Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started No Data Received Survey Started No Data Received Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Survey Started Total No. of Premises Premises to Survey 25,357 16,551 65.27% 37,250 14,490 38.90% 61,336 39,369 64.19% 62,242 44,474 71.45% 186,112 129,413 69.54% 259,081 157,298 60.71% 91,003 65,407 71.87% 110,819 84,319 76.09% 83,887 80,848 84,625 42,899 35,339 19,685 27,553 63,862 20,663 56,209 72,925 75,834 28,345 34,170 33,415 34,025 36,043 104,612 42,044 25,104 32,534 40,481 73,263 44,674 52,234 65,945 21,510 21,385 9,897 17,470 44,688 13,585 37,061 35,474 50,427 11,219 21,782 18,303 26,432 33,412 84,032 38,380 18,970 23,407 28,220 47,747 53.25% 64.61% 77.93% 50.14% 60.51% 50.28% 63.41% 69.98% 65.75% 65.93% 48.64% 66.50% 39.58% 63.75% 54.77% 77.68% 92.70% 80.33% 91.29% 75.57% 71.95% 69.71% 65.17% Local Authority Pre Installation Survey - % Complete % Complete WEXFORD COUNTY COUNCIL KERRY COUNTY COUNCIL CARLOW COUNTY COUNCIL NORTH TIPPERARY COUNTY COUNCIL MONAGHAN COUNTY COUNCIL FINGAL COUNTY COUNCIL LAOIS COUNTY COUNCIL WESTMEATH COUNTY COUNCIL LIMERICK COUNTY COUNCIL KILDARE COUNTY COUNCIL KILKENNY COUNTY COUNCIL MEATH COUNTY COUNCIL CAVAN COUNTY COUNCIL WICKLOW COUNTY COUNCIL LONGFORD COUNTY COUNCIL CORK COUNTY COUNCIL LEITRIM COUNTY COUNCIL OFFALY COUNTY COUNCIL WATERFORD COUNTY COUNCIL SOUTH TIPPERARY COUNTY COUNCIL SOUTH DUBLIN COUNTY COUNCIL MAYO COUNTY COUNCIL GALWAY COUNTY COUNCIL DUBLIN CITY COUNCIL CORK CITY COUNCIL LOUTH COUNTY COUNCIL CLARE COUNTY COUNCIL WATERFORD CITY COUNCIL Grand Total 42.49% 39.70% 37.31% 36.41% 25.46% 22.67% 19.80% 19.32% 12.89% 11.26% 10.41% 9.92% 9.82% 7.42% 6.56% 6.05% 5.58% 5.47% 4.35% 3.47% 3.08% 1.51% 1.44% 0.86% 0.14% 0.07% 0.03% 0.00% 10.74% Local Authority Surveys – Details CARLOW COUNTY COUNCIL CAVAN COUNTY COUNCIL CLARE COUNTY COUNCIL CORK CITY COUNCIL CORK COUNTY COUNCIL DUBLIN CITY COUNCIL FINGAL COUNTY COUNCIL GALWAY COUNTY COUNCIL KERRY COUNTY COUNCIL KILDARE COUNTY COUNCIL KILKENNY COUNTY COUNCIL LAOIS COUNTY COUNCIL LEITRIM COUNTY COUNCIL LIMERICK COUNTY COUNCIL LONGFORD COUNTY COUNCIL LOUTH COUNTY COUNCIL MAYO COUNTY COUNCIL MEATH COUNTY COUNCIL MONAGHAN COUNTY COUNCIL NORTH TIPPERARY COUNTY COUNCIL OFFALY COUNTY COUNCIL SOUTH DUBLIN COUNTY COUNCIL SOUTH TIPPERARY COUNTY COUNCIL WATERFORD COUNTY COUNCIL WESTMEATH COUNTY COUNCIL WEXFORD COUNTY COUNCIL WICKLOW COUNTY COUNCIL Grand Total 242 1,092 12 68 11 63 425 1,259 264 2 1,017 2,421 642 1,031 2 4 3,361 274 1,868 20 1,428 1,124 763 524 132 102 114 16 77 909 860 515 279 87 252 185 3,299 6,558 959 25,385 14 1 1 26 7 9 1 8 3 1 1 903 15 5 14 4 94 93 5 2 8 60 9 2 14 1 110 2 6 1,212 2 24 46 60 1,882 1 2 335 1 58 26 30 4 2 95 51 2 1,292 59 2 397 3 115 55 2 1,268 2 212 784 35 3,887 9 23 9 393 3 40 365 861 1 19 402 45 27 151 2 11 286 13 3 71 2 15 1 100 26 3 280 601 11 1 3,089 1,057 3 9 545 76 1 22 76 1 459 3 386 2 71 1 363 28 24 803 117 24 2 30 2 515 9 184 154 1,956 35 35 148 43 476 197 422 18 84 5 4 9,989 2 17 1,543 230 15,330 47 1 41 1 1 2 8 1 3 3 1 1 10 8 4 7 2 22 1,393 51 31 4 26 12 2 2 1 1 3 3 3 1 1 5 108 43 2 14 1 67 4 373 118 54 1 11 173 5 9 11 71 2 149 6 1 22 32 3 54 184 22 211 62 1,562 334 66 1 3,214 16 282 1 60 43 3,879 959 785 14,991 32 257 111 12,607 70 6,117 10 973 992 57 5,234 16 293 11 15 128 29 3,857 35 882 145 2,810 4 66 2,393 4 222 3 379 8 1,288 260 8,256 1,114 1,587 71,322 90 1 1 15 2 1 2 5 10 5 1 1 2 136 Grand Total Stop Cock found - Install BB at same location Stop Cock Found - Location to be determined Shared SC - Presumed Shared SC - Verified Stop Cock found - Install BB at new location 25 1 5 87 11 9 12 4 SC Private - Unsurveyable Nothing Found - Investigation Required Other Shared Service Presumed Location - Investigation Required Presumed Service Location - Install BB at indicated Location Presumed Service Location - Install BB at new Location Presumed Service Location - Location to be determined Private Supply Non Dom Prop - Unmetered Non Dom Prop - Metered Existing meter may be useable Group Scheme Supply No Property BB Found - Install BB at same location BB Found - Location to be determined BB Private - Unsurveyable DC from CS - Presumed DC from CS - Verified BB Found - Install BB at new location BB Found - BB may be useable B/Y Com S - Verified B/Y Com S - Presumed (Green columns indicate a boundary box / meter job. Amber indicates meter only job) 6,174 1,419 12 64 7,819 1,356 19,176 641 21,931 9,103 2,237 4,340 551 5,797 888 27 536 5,001 2,844 7,929 982 2,588 1,331 1,019 5,452 20,286 3,045 132,548 Local Authority Survey – Job Plan 18 Irish Water Programme 2.1m Connection Records Created in GIS and integrated from GIS to Maximo and to C&B – WPRN • 58 attributes • 121m values • Address Info • Spatial Info 19 Irish Water Programme Local Authority Survey – Creation of Work Package 20 Irish Water Programme Creation of Work Package – Using OSI data 21 Irish Water Programme Creation of Work Package – Adding Small Areas to Work Package 22 Irish Water Programme Creation of Work Package – Sending Work Package to Maximo 23 Irish Water Programme Creation of Work Package – Viewing Work packages in GIS 24 Irish Water Programme 25 Irish Water Programme IW Systems Landscape – End state Customers Oracle EBS Call Centre IVR Application Development Tools Self-Serve Portal General Ledger SharePoint AutoCAD/ Bentley GIS Click Schedule Oracle CC&B P&AA MS Project Outage Management System Production Planning Systems Customer Information Procure to Pay Receivables Plant Control Systems Engineering Analysis and Modelling Tools Billing Dom . Non Dom . Credit & Collection s Complaint Management Inventory Mgmt DSTs Oracle Fusion Middleware Maximo Sourcing & Contract Mgmt IT Service Management Tools BI/ Analytics Information Management Tools Validation/ Estimation/ Editing Exception Managemen t Meter Reads Capital Programmes Payroll Syclo Work Manager Head-End HR 26 Workflow Management MDM Comms Irish Water Programme Read Schedule Field Force Management Asset Asset Risk and Reliability Operational Planning Asset Condition and Performance Supply and Demand Forecast Deterioration Modelling Leakage Analysis / Water Balance Sampling System SCADA Supply Chain Management Syclo Inventory Manager IW Systems Landscape – End state Customers Oracle EBS Call Centre IVR Application Development Tools Self-Serve Portal General Ledger SharePoint AutoCAD/ Bentley GIS Click Schedule Oracle CC&B P&AA MS Project Outage Management System Production Planning Systems Customer Information Procure to Pay Receivables Plant Control Systems Engineering Analysis and Modelling Tools Billing Dom . Non Dom . Credit & Collection s Complaint Management Inventory Mgmt DSTs Oracle Fusion Middleware Maximo Sourcing & Contract Mgmt IT Service Management Tools BI/ Analytics Information Management Tools Validation/ Estimation/ Editing Exception Managemen t Meter Reads Capital Programmes Payroll Syclo Work Manager Head-End HR 27 Workflow Management MDM Comms Irish Water Programme Read Schedule Field Force Management Asset Asset Risk and Reliability Operational Planning Asset Condition and Performance Supply and Demand Forecast Deterioration Modelling Leakage Analysis / Water Balance Sampling System SCADA Supply Chain Management Syclo Inventory Manager