Jerry Grant, Water Forum 2013
Building Irish Water
Jerry Grant
Head of Asset Management
Irish Water
25-6-2013
2
Our Brand Values
The values that are at the heart of the Irish
Water brand
Expertise
Knowledge, quality, technical excellence, progressive, solutions-orientated
Responsibility
Stewardship, partnership, inclusion, safeguarding for the next generation
Efficiency
Responsive, fiscal responsibility, capital utilisation, customer service, delivering
Integrity
Transparent, accountable, honest, fair
We are all part of the Irish Water Industry – but central to building Irish Water is the role that 34 Local
Authorities play in the context of environmental and economic regulation.
Unions &
Consultative
Group
34 Local Authorities and BGE
The Water Service
Transition Office
We have to change how people think and act in relation to water…
IRISH
CITIZEN
Citizens need to understand that they are consumers
WATER
CONSUMER
IRISH
WATER
CUSTOMER
Consumers need to appreciate that they are customers
“Water is free”
“Water costs money”
“We need to invest for the future”
“Change is needed” “IW provides my water”
“I am charged for water”
“I value water” “I pay my water bill”
To ensure that Irish Water can be a self funding entity we’ll need to develop two steams of investment
IRISH WATER TODAY
Change
Attitudes &
Behaviours
Towards Water
1
REVENUE
Customers
Paying Bills
A Self Funding Utility
Effective
Control of
Assets &
Operations
2 CAPITAL
INVESTMENT
Funding from the Markets
Sustainable Water Services Framework
Balanced Approach
Across the 3 Pillars of Sustainability
Economic
Stakeholder &
Customer Focus
To inform process
Social Environmental
Our Vision of the Future
“We value water as a precious natural resource on which the quality of life depends”
“Through responsible stewardship, efficient management and strong partnerships, Ireland has a world-class water infrastructure that ensures secure and sustainable water services, essential for our health, our communities, the economy and the environment.”
