Mudassir Muhammad
Unit 7
40103059
Explain the purpose of different types of business supports in two contrasting
businesses
Dealing with visitors:
In the college the receptionists will deal with the visitors coming to visit the site.
They can be parents, suppliers or guests. The receptionist will greet the people
visiting and will also guide them to where ever they want to visit and show them
around the college. They will also give the visitors a visitor badge so the staff
knows that they are the visitor in the college.
Most of the visitors who visit Samsung are their accountant who comes to check
Samsung accounts to tell the company own if they are making profit or loss and
how can they improve their performance. When they come to the head office
they will be giving a visitors pass and they will be taken to the part of the office
where they will be doing their work.
Organising travel and accommodation:
In college the PA of the school creates travel for the head teacher to get to the
school and do things for the students. The kind of travel they can do for the
students could be their trips.
The PA of Samsung's owner will organize the way he get to the office and how
he will travel around the place. The PA will also organise if the owner will be
going to other countries to promote its products and the way how he will get
there. He will organize his travel and where he will be staying until he’s there.
Managing diaries:
In college the head teacher PA will organize his diaries, which will tell him about
the things he have to do today and what kind of events he will have to visit and
what kind of things he will be doing there.
For Samsung the PA of the owner will organize his diary about what kind of
things he will have to do for today and where he will be visiting for the next
weeks and what kind of events he will be attending and what kind of things he
need to talk about in that event.
Using Telephones systems to make, receive and transfer calls:
In Uxbridge College they receptionist takes the call for the people calling the
college to ask for the help or any other kind of question they want to ask. The
receptionist takes the calls and ask them what the reason is for them calling and
then transfer the call to that particular department.
For Samsung they don’t have an office so if people needs to talk about their
products they have to go on their official website to ask them question about
their products.
Organising and supporting meeting:
The head teacher PA will be supporting him in his meeting and organising them
by looking at his diary and seeing if he’s free and whenever day he’s free and
other staff members are free and whenever they are free he will organise a
meeting and then inform all the other staff members.
Mudassir Muhammad
Unit 7
40103059
For Samsung the PA of the owner will be organising all the meeting he will be
doing and he will be supporting him by making notes about what kind of things
people say in the meeting and what kind of opinion they have for their company.
Producing Documents:
In Uxbridge college the PA will be producing any kind of noes that will help the
Head teacher in any kind of way. Most of the documents the PA will makes will
about the meeting that they went and other people’s opinion about their college
performance and how can they improve it.
The PA of Samsung’s owner will be producing any kind of document which will be
helping the owner and the company in different kind of way. The PA will then ask
people different kind of question about the company and take the answer and
then show them to the owner and then owner will agree to do those things to
improve the company performance.
Processing and storing information, both manually and
electronically:
In Uxbridge College the student’s data is saved on the computer so they can use
it later some other time and the other thing is that if there is any other
important kind of information that the head teacher wants the staff to know he
can send them email through the computer and tell them about it and the email
will save to his account automatically. In meeting the staff can make notes of
what the head teacher is telling them and then put them in their note pad so
they can have a look at any time they want.
The PA of Samsung owner will be sending any kind of important information to
the staff and the owner of Samsung so he knows what kind of things will be
happening in the coming weeks or any kind of events he has to attend. If the
owner is having a meeting where he tells staff about what kind of things they
need to be doing in the company and other kind of information for individual
then the staff can take note on the paper so they knows what kind of things they
need to be doing.