KX-NS1000 V1.1
Unified Messaging
~Built-in Voice Messaging~
General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server
(IMAP4 / POP3)
Customer
User
E-mailer
E-mail
Voice Call
PSTN
E-mail
Voice Message
FAX Message
Built-in UM
Voice Message
Extension
FAX Message
FAX Call
Cellular Phone
Integration
Introduction
In this part, we will focus on “Voice Messaging” for subscribers.
A subscriber or an outside party can access the Unified Messaging system
from a telephone.
As the owner of a mailbox, the subscriber can:
• Send a message to one or more people inside or outside your office.
• Transfer messages to other subscribers and add your own comments.
• Access your mailbox and listen to your messages, even when out of the office.
• Be notified by the message waiting lamp on your extension when new messages have been
recorded in your mailbox.
• Many other useful messaging features.
A subscriber can access the Unified Messaging system from a PC
so that the subscriber can change his/her own extension settings, such
as setting C-FWD/DND, storing personal speed dial numbers, etc..
• Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• All other trademarks identified here in are the property of their respective owners.
• Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Table of Contents
Chapter
1) Voice Messaging Features
1-1 Mailbox Overview
1-2 Voice Recording Features
1-3 Personal Greetings
1-4 Message Notification
1-5 Playing Messages
1-6 Sending Messages
1-7 Mailbox Options
2) Configuration
2-1 Specification
2-2 Activation Keys
2-3 Installing the Storage Memory Card
2-4 Features that depend on the terminals
3) How to Program?
3-1 Basic Setting items
3-2 Basic Settings : UM Group
3-3 Basic Settings : Creating Mailboxes
3-4 Basic Settings : Subscriber Tutorial
3-5 Simple Answering Machine Feature
3-6 Voice Mail Transfer Feature
3-7 Two-way Record / Transfer Feature
3-8 Message Waiting Notification
3-9 Mailbox Group
4) User Profiles of Web MC
4-1 User Profile Overview
4-2 Main Setting Items for Users
4-3 Creating a User Profile
4-4 Creating Multiple User Profiles
Chapter 1
Voice Messaging Features
1-1 Mailbox Overview
Voice messages are saved in the corresponding Mailboxes.
A subscriber is an extension user who has a mailbox assigned to his extension.
Subscribers can play back messages saved in their mailboxes, leave messages for other
subscribers, record greeting messages, and more.
Simple Voice Mail and two-way recording example
KX-NS1000
Outside
Caller
Subscriber
Ext. 101
Mailbox: 101
Built-in UM
1. Personal Greeting Message
2. Can leave a voice message.
Mailbox
101
3. Can play back
the left message.
…
1. Two-way recording
Mailbox
105
- The conversation is recorded.
Conversation
Ext. 105
Mailbox: 105
1-2 Voice Recording Features (1)
Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the
built-in UM, a simple answering machine feature can be operated.
The caller can leave a voice message for the corresponding extension.
KX-NS1000
Ext. 101
Mailbox: 101
1. Incoming Call to Ext.101.
Built-in UM
2. Forward to UM
3. Personal greeting of Ext.101 is
sent to the caller.
4. Can leave a voice message
to Mailbox 101.
Mailbox
101
* Busy, No Answer,
Intercept routing,
etc.
Forwarding setting
in advance.
* A subscriber should record his/her own greeting message before using his/her mailbox.
1-2 Voice Recording Features (2)
Voice Mail Transfer
A subscriber can transfer a call to his/her mailbox if he/she does not want to answer
the call.
While ringing example
KX-NS1000
Ext. 101
Mailbox: 101
1. Incoming Call to Ext.101.
Built-in UM
3. Redirect to UM
2. Press “Voice Mail
Transfer” button
while ringing.
4. Personal greeting of Ext.101 is
sent to the caller.
5. Can leave a voice message
to Mailbox 101.
Mailbox
101
* A subscriber should record his/her own greeting message before using his/her mailbox.
1-2 Voice Recording Features (3)
Two-way Record / Two-way Transfer / One-touch Two-way Transfer
A subscriber can record a conversation into his/her own Mailbox or another subscriber’s
Mailbox while talking on the phone.
KX-NS1000
Built-in UM
Mailbox
101
- The conversation is saved
in the subscriber’s mailbox.
…
3a. Two-way Record
Mailbox
105
3b. Two-way Transfer
- The conversation is saved in
another subscriber’s mailbox.
3c. One-touch Two-way
Transfer
- The conversation is saved in
another subscriber’s mailbox
with an one touch operation.
Ext. 105
Mailbox: 105
1. Conversation (while talking)
2. Press FF button.
1-2 Voice Recording Features (4)
Differences between Two-way Transfer and One-touch Two-way Transfer
Feature
Description
Two-way Transfer
The subscriber has to dial the mailbox number in which
the conversation is saved after pressing the “Two-way
Transfer” button.
One-touch
Two-way Transfer
The subscriber should just press the “One-touch Two-way
transfer” button, because the Mailbox number information is
stored in the FF button in advance.
1-3 Personal Greetings
The greetings for when a caller reaches a subscriber’s mailbox.
A subscriber can record a personal greeting message to greet a caller.
Personal greetings are used in the following priority:
1. Temporary Personal Greeting
2. Busy Signal Greeting
3. Personal Greeting for Caller ID
4. Absent Message Greeting
5. After Hours Greeting
6. No Answer Greeting
KX-NS1000
Built-in UM
Ext. 101
Mailbox: 101
Mailbox
101
Can record his/her own Personal Greeting.
…
Mailbox
105
Can record his/her own Personal Greeting.
Ext. 105
Mailbox: 105
1-4 Message Notification
Notifies that a new message is left to the subscriber’s Mailbox.
The massage waiting lamp and/or FF buttons can notify subscribers that they have new
messages.
Message Waiting
Lamp
KX-NS1000
Built-in UM
Mailbox
101
Can notify that new messages are left.
Ext. 101
Mailbox: 101
…
Mailbox
105
FF Button
Can notify that new messages are left.
Ext. 105
Mailbox: 105
1-5 Playing Messages
Playing back the voice messages
A subscriber can play back the voice messages after the subscriber has logged in to
his/her mailbox.
KX-NS1000
Built-in UM
1. Access to the subscriber’s mailbox. *
* Enter the password.
Mailbox
101
2. Operation to play messages.
3. Voice messages are played back.
…
Mailbox
105
The subscriber can also play back the voce messages through a trunk,
even if he/she is at outside the office.
Ext. 101
Mailbox: 101
1-6 Sending Messages (1)
Message Delivery : Sending messages to another subscriber
A subscriber can send voice messages to another subscriber’s mailbox.
KX-NS1000
Built-in UM
1. Access to the subscriber’s mailbox. *
Ext. 101
Mailbox: 101
* Enter the password.
Mailbox
101
2. Operation to send messages.
(Specify the recipient’s mailbox number.)
…
Ext. 105
Mailbox: 105
Mailbox
105
A message is left to Mailbox 105.
1-6 Sending Messages (2)
Message Delivery : Sending messages to other subscribers
Multiple mailboxes are grouped into a specified number of Mailbox groups.
By using Mailbox group, subscribers and callers can send voice messages to multiple
subscribers at once.
KX-NS1000
Ext. 101
Mailbox: 101
Built-in UM
Mailbox
101
Mailbox Group :
Group No. “555”
Ext. 103
Mailbox: 103
103
104
105
A message is left to Mailbox 103,
Mailbox 104, Mailbox 105, at once.
Ext. 104
Mailbox: 104
Ext. 105
Mailbox: 105
1-7 Mailbox Options
System mailboxes for FAX Service, etc.
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.
KX-NS1000
Subscriber
Built-in UM
Mailbox 101
Ext. 101
Mailbox: 101
…
Mailbox 105
Ext. 105
Mailbox: 105
for FAX Service
Mailbox 250
Mailbox 999
for System Manager
This Chapter is now complete.
Go to Next Chapter.
Chapter 2
Configuration
2-1 Specification (1)
Specifications (1/2)
The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage
without additional Activation Key or hardware.
Specifications (1/2)
Item
Specifications
Remarks
Number of Ports
- Default : 2ch
- When Activation Key (*) is added:
Max. 24ch
* Activation Key for “UM channel”.
- 2ch : KX-NSU102
- 4ch : KX-NSU104
Recording Time
- Default : 2h
- When Activation Key (*1) is added : 15h
- When Optional Storage Memory Card(*2)
is added :
SM-S card (KX-NS0135) / 200h
SM-M card (KX-NS0136) / 450h
SM-L card (KX-NS0137) / 1000h
*1 Activation Key for “UM System
Function” (KX-NSU001).
*2 Optional Storage Memory card is
installed on the main board and
used for increasing the storage
capacity.
Only one Storage Memory card
can be installed per system.
Number of Mailboxes
1024
For user
: 1022
For Manager : 2
2-1 Specification (2)
Specifications (2/2)
The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage
without additional Activation Key or hardware.
Specifications (2/2)
Item
Specifications
Maximum Message
Length
- 1 to 60 min (programmable)
Length of Personal
Greeting
- Default : 60s
- Max : 360s (programmable)
Extension Number
Length
2 to 8
Custom Service
Up to 200
Audio CODEC Type
(Recording Voice)
G.711
Multi Language
Max.10
VMA software
(Voice Mail Assistant)
Not supported
Remarks
Unlimited for two way recording
PC application which allows the
users to control their mailbox
visually
2-2 Activation Keys (1)
Activation Keys related to Unified Messaging (1/3)
1) Unified Messaging System (Features)
Model
Number
KX-NSU001
Key Type
Maximum Activation Keys
Stand alone
REC Time
Expansion
One Look
16
*
1
Description
Allows the use of 15 hours of recording time for
Unified Messaging. This activation key works
only for the Storage Memory Card provided with
the PBX. Recording time can be increased
further by upgrading the Storage Memory Card.
* Activation keys must be installed to the site where the Unified Messaging mailboxes are located.
(Must be installed to each unit.)
(Reference) Maximum Recording Time for each Storage Memory Card
Storage Memory Card
Max. Recording Time
KX-NS0135
Storage Memory S
200 h
KX-NS0136
Storage Memory M
450 h
KX-NS0137
Storage Memory L
1,000 h
* No Activation key is required for
installing these memory cards.
In this slide, Activation keys only related to this course are explained.
When using the other UM features (Automatic two-way recording, e-mail integration, etc.),
the corresponding Activation keys are required. Refer to the “Activation Key” part for details.
2-2 Activation Keys (2)
Activation Keys related to Unified Messaging (2/3)
2) Unified Messaging System (Unified Messaging Ports)
Model
Number
Maximum Unified
Messaging Ports
Key Type
Stand alone
KX-NSU102 2 UM Port
24
KX-NSU104 4 UM Port
*1
Description
One Look
384
Allows the use of 2 Unified Messaging ports.
*2
*3
Allows the use of 4 Unified Messaging ports.
*1 [2 Unified Messaging ports] are preinstalled (permanent).
*2 [32 Unified Messaging ports] are preinstalled (permanent).
*3 Activation keys must be installed to the site where the Unified Messaging
mailboxes are located.
In this slide, Activation keys only related to this course are explained.
When using the other UM features (Automatic two-way recording, e-mail integration, etc.),
the corresponding Activation keys are required. Refer to the “Activation Key” part for details.
2-2 Activation Keys (3)
Activation Keys related to Unified Messaging (3/3)
3) Unified Messaging System (Two-way Recording / Two-way Transfer User)
Model
Number
Key Type
Maximum Mailboxes
Stand alone
One Look
Description
KX-NSU301 2Way REC 1 user
Allows the use of Two-way Recording/Two-way
Transfer for 1 user.
KX-NSU305 2Way REC 5 users
Allows the use of Two-way Recording/Two-way
Transfer for 5 users.
KX-NSU310 2Way REC 10 users
640
1000
Allows the use of Two-way Recording/Two-way
Transfer for 10 users.
KX-NSU320 2Way REC 20 users
Allows the use of Two-way Recording/Two-way
Transfer for 20 user.
KX-NSU399 2Way REC All users
Allows the use of Two-way Recording/Two-way
Transfer up to the system’s limit.
These Activation Keys should be installed only to the master unit, even though
One-Look Network System.
In this slide, Activation keys only related to this course are explained.
When using the other UM features (Automatic two-way recording, e-mail integration, etc.),
the corresponding Activation keys are required. Refer to the “Activation Key” part for details.
2-3 Installing the Storage Memory Card
Optional Storage Memory Card
The default configuration provides 1024 (*) mailboxes, 2ch VM ports with 2h
storage without additional Activation Key or hardware.
By installing optional Storage Memory Card (SM-S, SM-M, SM-L), you can increase
the storage capacity (Recording Time).
* 1024 Mailboxes :1022 for Users, 2 for Manager
Voice Mail recording time
SM-S : 200 hours
SM-M : 450 hours
SM-L : 1,000 hours
By installing optional Activation Key (KX-NSU001), you can increase the recording time to
“15 hours” without installing optional SM card.
2-4 Features that depend on the terminals
Features that depend on the terminals differ.
Depending on the terminal used (KX-NT3xx series, KX-UT1xx series, etc.), the features
that can be used may differ.
According to the client's conditions of use, select a suitable terminal.
Main Differences
Features
KX-NT3xx / NT265
KX-UT1xx
Two-way Recording
Yes
No
Two-way Transfer /
One-touch Two-way Transfer
Yes
No
Voice Mail Transfer
Yes
No
* Refer to the “Terminal” part for details.
This Chapter is now complete.
Go to Next Chapter.
Chapter 3
How to Program?
3-1 Basic Setting items
Activation Key Installation
Purchase the appropriate activation keys according to the customers’ requirements,
and then install them. * Refer to the “Activation Key” part for details.
UM Group / Floating Extension Number
The UM ports make up a group, called a UM group. This group has a floating
extension number. This floating extension number is used to access the UM.
* Refer to Chapter 4-2 for details.
Making Mailboxes
In order to use Voice Messaging features, it is necessary to make mailboxes.
Detailed settings for each Voice Messaging feature are required for each mailbox.
* Refer to Chapter 4-3 for details.
Subscriber Tutorial (Subscriber’s Settings)
The first time a subscriber logs in to his/her mailbox, there are certain mailbox
settings the subscriber should perform before using any other Subscriber Services
(Voice Messaging features).
* Refer to Chapter 4-4 for details.
3-2 Basic Settings : UM Group
UM Group / Floating Extension Number (FEN)
The UM ports are used to access the Built-in UM from extensions, trunks, etc.
KX-NS1000
Built-in UM
Access to the UM
(Dialling the FEN);
Mailbox
UM port2
Ext. 5102
FEN; 500 (Default)
UM port24
Ext. 5124
UM Group ;
2 ports are available by default. Optional
Activation keys will expand the ports.
…
Mailbox
UM port1
Ext. 5101
(Playing back the messages,
Forwarding destination, etc.)
Setup -> PBX Configuration -> 3.7.2 Unit Settings
Floating Extension No.
3-3 Basic Settings : Creating Mailboxes (1)
Creating a mailbox for specified subscriber (UM Configuration Menu)
A mailbox should be prepared in advance for each subscriber.
1
Setup -> UM Configuration -> 1. Mailbox Settings
Click “Add”.
* Refer to the PC Programming manual for details.
3-3 Basic Settings : Creating Mailboxes (2)
Creating a mailbox for specified subscriber (UM Configuration Menu)
2
Set the mailbox parameters
Mailbox Number
Extension Number
Mailbox Name
Other Parameters
Click “OK” to save.
3-3 Basic Settings : Creating Mailboxes (3)
Creating a mailbox for specified subscriber (UM Configuration Menu)
3
1. A new mailbox is added.
2. Make sure to click “OK” or “Apply”. *
* Even though a new box is added on this screen, the new box is not stored in the PBX
until “OK” or “Apply” is clicked.
3-3 Basic Settings : Creating Mailboxes (4)
Creating multiple mailboxes at once (UM configuration Menu)
You can create multiple mailboxes at once. (Up to 20 mailboxes)
1
Setup -> UM Configuration -> 1. Mailbox Settings
Click “Add Range”.
When this message is displayed,
click “OK”.
3-3 Basic Settings : Creating Mailboxes (5)
Creating multiple mailboxes at once (UM configuration)
2
Set the mailbox parameters
Specify the range of mailboxes
to add in From and To.
You can edit the default settings to be used
for new mailboxes.
Check “Use the same number for Mailbox and Extension”
to assign each mailbox to the same number extension.
3-3 Basic Settings : Creating Mailboxes (6)
Creating multiple mailboxes at once (UM configuration)
3
New mailboxes are added.
2. Make sure to click “OK” or “Apply”.
3-4 Basic Settings : Subscriber Tutorial
Logging in to the subscriber’s mailbox from his/her extension
The first time subscribers log in to their mailboxes, there are certain mailbox settings
they should perform before using any other Subscriber Services. These settings identify
them as the owner of their mailbox.
By following the prompts, the following parameters can be set:
• Password
• Owner’s Name
• Personal Greetings
(No Answer Greeting/Busy Greeting/After Hours Greeting)
To use mailbox services, these parameters should be set in advance.
From the second Login onwards, the subscriber can perform “Playing back the voice
messages”, “sending voice messages to another person’s mailbox.”, etc.
* Refer to the “User Manual“ for details.
3-5 Simple Answering Machine Feature
Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to
the built-in UM, a simple answering machine feature can be operated.
Web MC setting example
Setup -> PBX Configuration -> 4.1.2 FWD/DND
1. Select a forwarding mode.
2. Specify the floating extension
number of the UM Group.
(500 by default)
* Each subscriber can also set the forwarding mode/destination on his/her phone.
* The built-in UM can also be set as an intercept routing destination.
3-6 Voice Mail Transfer Feature
Voice Mail Transfer button
A flexible button can be customised as the VM Transfer button.
Setup -> PBX Configuration -> 4.1.4 Flexible Button
1. Select “Voice Mail Transfer”
as Type.
2. Specify the floating extension
number of UM group.
* Each subscriber can also customise the FF buttons on his/her phone.
3-7 Two-way Record / Transfer Feature (1)
Extension Setting
“Two-way Recording” parameter should be “Enabled” for each extension.
Setup -> PBX Configuration -> 4.1.1 Extension Settings
UM Tab
Set “Enable” in the Two-way Recording column.
* This setting is used for “Two-way record”, “Two-way Transfer”, and “One-touch Two-way Transfer”.
3-7 Two-way Record / Transfer Feature (2)
FF Button Setting
A flexible button can be customised as the Two-way Record or the Two-way Transfer
button.
Setup -> PBX Configuration -> 4.1.4 Flexible Button
Type
Extension
Number
Ext. No.
of Mailbox
Two-way Record ;
Type : Two-way Record
Extension Number : FEN of
UM Group
Two-way Transfer ;
Type : Two-way Transfer
Extension Number : FEN of
UM Group
One-touch Two-way Transfer ;
Type : Two-way Transfer
Extension Number : FEN of UM Group
Ext. No. of Mailbox : Another subscriber’s extension number whose
mailbox will be used to record conversations
3-7 Two-way Record / Transfer Feature (3)
Two-way Recorded Message Save mode
You can select whether two-way recording sessions are saved in the mailboxes as “old”
or “new” messages for each mailbox, through COS programming.
Setup -> UM Configuration -> 2 Class of Service
Mailbox Tab
“Two-way Recorded Message Save Mode” for each COS
- Save as New
- Save as Old (Default)
* The mailbox at which a message is saved should be set to the corresponding COS.
3-8 Message Waiting Notification (1)
System Parameter
If “Message Waiting Lamp for Every Message” is set to “Yes”, the system will turn on
the Message Waiting Lamp of the extension each time a new message is recorded in
the mailbox. (Default : Yes)
Setup -> UM Configuration -> 5.4 Parameters
Message Waiting Notification Tab
Message Waiting Lamp for Every Message
* Even if it is set to “Yes”, each subscriber can decide whether to use “Message Waiting Lamp notification”.
3-8 Message Waiting Notification (2)
Each Subscriber’s setting
Each subscriber can set whether to enable the message waiting notification.
1
Log in to the Web MC : “User (User) “account
2
Unified Message Tab
Click “ Advanced setting”.
3
Set “ Enable” in the Message
Waiting Lamp” column.
3-8 Message Waiting Notification (3)
Other subscriber’s Messages
A subscriber can check whether messages are left to the other subscribers on his/her
phone (FF button).
For example, this button is useful when the secretary checks the message for the boss.
Setup -> PBX Configuration -> 4.1.4 Flexible Button
1. Select “Message Waiting”
as Type.
2. Specify an extension number
for which messages are checked.
3-9 Mailbox Group (1)
Multiple mailboxes are grouped into a specified number of Mailbox groups.
1
Setup -> UM Configuration -> 5.1 Mailbox Group
Click “Add”.
2
Specify the Group List No.
and Group Name.
3-9 Mailbox Group (2)
Multiple mailboxes are grouped into a specified number of Mailbox groups.
3
2. Click “Edit” to add
group members.
1. A new mailbox group is added.
4
1. Select the mailboxes
to be added.
2. Click “Add” to add the selected
mailboxes to the right field.
3-9 Mailbox Group (3)
Multiple mailboxes are grouped into a specified number of Mailbox groups.
5
1. New mailboxes are added.
2. Click “OK”.
6 To send a message to the mailbox group, specify the Group List number.
Group List number
This Chapter is now complete.
Go to Next Chapter.
Chapter 4
User Profiles of Web MC
4-1 User Profile Overview
Benefits
Users (Subscribers) can change their extension settings, speed dial settings, Unified
Communication settings, or other personal settings, by using Web MC from their PC.
Therefore, they can customise their extensions as they like with easy operation.
The Web MC supports 3 different account (profile) types :
Installer, User (Administrator), and User (User)
User (User) is for individual users (subscribers) of the PBX system.
By assigning “User (User)” profile to each subscriber, the subscribers can change
their own settings.
1. Enter the URL of Web MC.
2. Enter the username and password
assigned to each subscriber.
“ User (User) account”
* Regarding the details of profiles, refer to the “Web Maintenance Console” part.
4-2 Main Setting Items for Users (1)
Users can access a limited number of pre-defined menus.
1
Unified Message settings (1/3) - Main Menu
Unified Message Tab
Only limited items are
shown.
Mailbox prompts / greetings, Passwords and
Advanced Mailbox settings can be made via
the appropriate key.
4-2 Main Setting Items for Users (2)
Users can access a limited number of pre-defined menus.
1
Unified Message settings (2/3) - Prompt Registration
4. Record the Message
from a PT, or input
a WAV file * from
your PC.
3. Click “Play/Record”.
1. Owners Name, Personal Greetings and
Caller information can be recorded here.
2. Select a prompt to be recorded.
* G.711 u-law/a-law, WAV,
8bit, Mono
4-2 Main Setting Items for Users (3)
Users can access a limited number of pre-defined menus.
1
Unified Message settings (3/3) - Advanced Setting : Notification Parameter
Notification Parameters column
Click “E-mail Text Message Device”.
Email Notification (for voice message, FAX message) Parameters
- Email address
- Notification type : All , Voice, Fax
- etc.
4-2 Main Setting Items for Users (4)
Users can access a limited number of pre-defined menus.
2
Extension Settings
Telephony Feature Tab
- Forward / DND settings for external and
internal calls
Speed Dial
Flexible Button
4-2 Main Setting Items for Users (5)
Users can access a limited number of pre-defined menus.
3
Contact Settings
Contact Tab
- DDI number
- Fax number
- Phone number
(used as forwarding destination)
- Email address
(used for Missed call notification)
4-3 Creating a User Profile (1)
Add User Wizard - User Information
You can create a User (User) profile with a mailbox, on Web MC (Installer level).
In this case, you don’t have to create a mailbox on “UM Configuration” menu.
(Refer to chapter 3-3.)
Setup -> Users -> 2. 1 Single user
1. Click “2. Add User - 1. Single User”.
2. User Information Tab
3. Enter the Users details,
location and Web MC
Language preferences.
4. Select “User” as User level.
4-3 Creating a User Profile (2)
Add User Wizard - Contact
Extension Number (Bundling with extension), Extension PIN, Phone Number, Email
address
1. Contact Tab
2. Select an existing Extension
number and set a PIN.
3. Enter DDI, FAX, Phone,
and Email data.
4-3 Creating a User Profile (3)
Add User Wizard - Unified Messaging (1/2)
Mailbox settings
1. Unified Message Tab
2. Select the UM group,
enter a Mailbox number *1,
and set the desired COS
level of the mailbox.
3. Mailbox prompts / greetings, Passwords and
Advanced Mailbox settings can be made via
the appropriate key. *2
*2 “Prompt Registration” is unavailable
during the Add User Wizard.
*1 Mailbox numbers must not pre-existing.
Mailboxes are automatically created
by this step.
4-3 Creating a User Profile (4)
Add User Wizard - Unified Messaging (Mailbox settings) (2/2)
Advance Mailbox configuration via the “Advanced Setting” button
Detailed settings of;
- Call Transfer
- No Answer Time
- Incomplete Call Handling
- Notification Parameters
- External Message Delivery
- Auto Forwarding
- Personal Custom Service
- Personal Distribution Lists
- Remote Call
- Automatic Login
- Direct Service
- FAX Options
- Message Announcements
- Message Client Language
- Greeting Recording
can be made here.
4-3 Creating a User Profile (5)
Add User Wizard - Email Notification
Missed Call Notification
1. Email Notification Tab
2. Enable or Disable Email Notification for missed call.
* UM/Email user Activation Key (KX-NSU2xx) is required per User.
4-3 Creating a User Profile (6)
Add User Wizard - Telephony Feature
The users PBX COS and Call-FWD/DND options
1. Telephony Feature Tab
2. Select the COS for the user
from the drop-down list.
3. C-FWD preferences are set here. *
Phone(Home) and (Mobile) data is taken from
the Contact Screen. ‘Other’ allows you to
input any number.
4. Personal Speed dialling and Flexible button
settings. *
* “For both internal calls and external calls” option, “Personal Speed dialling”, and “Flexible button” are
unavailable during the Add User Wizard.
4-3 Creating a User Profile (7)
Add User Wizard - Login Account
Login Account (Login ID, Password)
1. Login Account
2. Enter the Appropriate User’s ID and Password
to login via the Web MC and change their
details and settings in future.
(Strong Passwords are better).
3. Click “OK” to finish.
* When Logging In, the user will only see the screens / data that they are allowed to change
based on their profile (User / Administrator / Installer etc)
4-4 Creating Multiple User Profiles (1)
Add User Wizard - Adding Multiple User Profiles
You can create multiple User Profiles at once.
Setup -> Users -> 2.2 Multiple Users
1. Click “2. Add User - 2. Multiple Users”.
2. Specify the range of mailboxes
to add in From and To.
3. Check “Use the same number for Mailbox and Extension”
to assign each mailbox to the same number extension.
4-4 Creating Multiple User Profiles (2)
Add User Wizard - Adding Multiple User Profiles
For each user profile added this way, the following information is automatically
assigned:
• First Name : "Ext." + the extension number for the user (e.g., "Ext.101")
• Last Name : The information entered in Extension Name for the extension.
(PBX Configuration -> 4. Extension)
• Login ID : The extension number
(i.e., if the extension is "101", the Login ID for the user will also be "101")
• Password : "PWD" + the extension number for the user (e.g., "PWD101")
Thank you !
The END