Strategic Planning for Captive Growth A Capital Modelling Perspective Strategic Planning for Captive Growth Speakers: • William Montanez, Director, Risk Management, Ace Hardware • Jeff Doffing, Director & Actuary, Aon Risk Consulting • Jim McNichols, Risk Modeling Actuary, Aon Risk Consulting Moderator: • Robert Paton, Executive VP, Aon Captive Managers Strategic Planning for Captive Growth Ace Hardware Corporation (Ace) – Founded in Chicago (1924) by local hardware store owners to leverage group purchasing power – Current Corporate Headquarters in Oak Brook, Illinois • Established Ace Insurance Agency in 1981 • Formed Bermuda based captive in 1996 – Largest retailer-owned hardware cooperative in the industry – Each store is independently owned by local entrepreneurs – 4,400 Retailer owned & operated stores worldwide – 4,100 US based locations Strategic Planning for Captive Growth Captive Background for New Age Insurance, Ltd (“NAIL”) – Formed by Ace Hardware in 1996 as a Class 3 (re)insurer with $1 million of capital and several strategic objectives: • • • • • • Achieve long term insurance cost savings Stabilize insurance expenses for corporate and retail Minimize administrative and operating costs Attain efficient funding levels for retained risk Enhance coverage options for retail operations Increase retail risk program market penetration Strategic Planning for Captive Growth • Captive (NAIL) Profile and Performance – Underwrites WC/GL/Auto/Property exposures (related risk & 3rd party) at varying retentions averaging $500,000/occ. • • • • • 2009 Gross/Net Written Premium = $12.5 MM/10.5 MM 2000-2009 Average Loss & ALAE ratio = 70% 2000-2009 Average Expense ratio = 15% 2009 Year End Loss & ALAE Reserves = $21.0 MM 2009 Year End Capital & Surplus = $24 MM Basic Financial Diagnostics NAIL Retailer Gross Written Premium $9,000,000 $8,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $0 7/1/01-02 7/1/02-03 7/1/03-04 7/1/04-05 Package WC 7/1/05-06 Total 7/1/06-07 7/1/07-08 7/1/08-09 Basic Financial Diagnostics Premiums and Losses Net Earned Prem CY Loss & LAE 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 2000 2001 2002 2003 "Difference is Apparent U/W Gains" 2004 2005 2006 2007 2008 2009 Basic Financial Diagnostics Historical Investment Returns (% of Assets) 9.0% 8.0% 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% 2000 2001 2002 2003 5 Yr Gov't 2004 Aaa Corp 2005 NAIL 2006 2007 2008 2009 Basic Financial Diagnostics Historical Change in Surplus 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Historical Cumulative Surplus Average Annual Growth = 20% 25000 20000 15000 10000 5000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Capital Requirements - Regulatory • Bermuda Statutory Capital / Surplus Requirements – Requisite statutory capital and surplus must exceed the greater of A or B or C • A) Class 3 Minimum => $1,000,000 • B) Premium Level Test (20% / 5:1) => $2,000,000 • C) Loss Reserve Level Test (15% / 6.7:1) => $3,000,000 NAIL Statutory capital & surplus @12/31/2009 = $24,000,000 Bermuda Regulatory Excess Statutory Surplus = $21,000,000 Capital Requirements - Regulatory 3.0 Premium to Surplus TheRatio ratio of net written premiums to total capital and surplus has decreased from 2005 to 2009. Bermuda allows up to a 5:1 ratio. A 2:1 ratio is considered conservative. This measure indicates that NAIL has significant underwriting capacity available. At a 2:1 ratio, NAIL could write an additional $37.1mm of premium. Premium to Surplus Ratio 2.5 2.0 1.5 1.2 1.5 1.3 1.2 1.2 0.9 1.0 0.6 0.6 0.4 0.5 0.0 2001 2002 2003 2004 2005 2006 Fiscal Year Ending 12/31 2007 2008 2009 Capital Requirements - Regulatory 4.0 Reserves to Surplus Ratio The ratio of loss & ALAE reserves to total capital and surplus has continued to decrease. This measures the degree to which surplus would be impaired if loss & ALAE reserves are undervalued due to inflation or other factors. A typical range is 2:1 to 4:1, so NAIL is now significantly below that range. 3.5 Reserves to Surplus Ratio 3.0 2.5 2.4 2.2 2.5 2.1 1.9 2.0 1.8 1.4 1.5 1.1 0.8 1.0 0.5 0.0 2001 2002 2003 2004 2005 2006 Fiscal Year Ending 12/31 2007 2008 2009 Historical Underwriting Variability Retailer Loss Ratio Total 120% 100% 80% 60% 40% 20% 0% 7/1/01-02 7/1/02-03 7/1/03-04 7/1/04-05 7/1/05-06 Loss Ratio Total 7/1/06-07 7/1/07-08 7/1/08-09 Historical Loss Reserve Variability Historical Reserve Risk Volatility as a % of (Loss Reserve + UEPR) 0.0% 2000 2001 2002 2003 2004 2005 -2.0% -4.0% -6.0% -8.0% -10.0% -12.0% -14.0% -16.0% -18.0% -20.0% Calendar Year 2006 2007 2008 2009 Historical Asset (Bonds & Equities) Variability Difference between (MV Bonds) and (Bonds @Amort Cost) 2nd Difference between (MV Bonds) and (Am_Cost Bonds) = {Mark-to-Market Valuation Adjustments} 1,000 2,000 500 1,500 - 1,000 (500) 500 (1,000) (1,500) (500) (2,000) (1,000) (2,500) (1,500) (3,000) (2,000) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 (3,500) 2000 2002 2004 2006 2008 Capital Requirements – Liquidation Scenario NAIL RISK PROFILE* (A) EST. RESERVE @ 9/30/09 (B) EST. RESERVE SURPLUS (C) NAIL EQUITY @ 10/31/09 (D) AFTER TAX RESERVE SURPLUS (E) EQUITY LIQUIDATION VALUE CONFIDENCE LEVEL EXPECTED 65% 70% 95% 99% $18.7 $20.4 $21.9 $34.9 $39.3 $3.2 $1.4 $0.0 ($13.1) ($17.4) $23.8 $23.8 $23.8 $23.8 $23.8 LIQUIDATION SCENARIO $2.1 $0.9 $0.0 ($8.6) ($11.5) $25.9 $24.7 $23.8 $15.2 $12.3 Capital Requirements • Financial Statement Statutory Surplus = $24,000,000 • Bermuda Regulatory Excess Statutory Surplus = $21,000,000 • Liquidation Scenario Excess Surplus = $12,300,000 Capital Requirements – Risk Based • Economic Capital/Dynamic Risk Capital/Solvency II Capital – All these terms denote risk based capital approaches which are designed to better capture the inherent effects from more extreme / Black Swan events. Recent examples would include: • Mortgage CDO induced banking credit crisis • New Zealand earthquake • Australian & Mississippi floods • Japan earthquake/tsunami/nuclear fallout • Commodities market price bubble • Alabama & Missouri tornados Capital Requirements – Risk Based • Economic Capital Modeling – Requires dynamic risk modeling techniques to analyze all of the key risk exposures, namely; • • • • • Underwriting risk (i.e., in-force premium risk) Reserve variability (i.e., prior years reserve changes) Interest rate (primarily within the investment portfolio) Credit risk (corporate bonds & reinsurance recoverable) Equity investment volatility (including F/X risks) Capital Requirements – Risk Based • Economic Capital Modeling Perspective – 1 year forward time horizon – 1:200 stress level events Underwriting Risk (Example) • Frequency • Severity • Aggregate claims distribution • Stochastic (i.e., Monte Carlo) simulated outcomes • Stress level thresholds (e.g., Black Swans) • Economic capital contribution Underwriting Risk – Example (Corp WC-Only) Stochastic Simulation (aka Monte Carlo) WC Claims Severity > $10,000/claim WC Claims Frequency X <= 187.00 5.0% 3 X <= 234.00 95.0% 800,000 700,000 600,000 500,000 2 400,000 1.5 300,000 200,000 1 100,000 0.5 170 180 190 200 210 220 230 240 250 Confidence Level Mean = 210 claims Actual Curve Fitted 99% 98% 97% 96% 100% 0 95% 95% 94% 93% 92% 91% 90% 89% 88% 87% 87% 0 86% Relative Frequency 2.5 Underwriting Risk – Example (Corp WC-Only) Corporate WC – Simulated Losses 2010 Accident Year Direct NET Monte Carlo Mean Direct Net 3,246,900 2,997,000 5.0% 1,087,400 1,083,600 15.0% 1,579,700 1,539,700 25.0% 1,977,300 1,910,400 35.0% 2,348,000 2,234,400 45.0% 2,724,200 2,550,200 55.0% 3,130,200 2,916,600 65.0% 3,576,500 3,294,400 75.0% 4,099,400 3,767,600 85.0% 4,938,000 4,444,200 95.0% 6,597,700 5,947,300 98.0% 7,849,600 6,935,200 99.0% 9,154,800 7,973,800 99.5% 9,750,400 8,800,000 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Confidence Level Underwriting Risk – Example (Corp WC-Only) Net 99.5th Percentile Losses 8,800,000 Expected Earned Premium (3,500,000) Required Risk Capital 5,300,000 Capital Requirements – Risk Based • Economic Capital Modeling Results (U/W Risk variable only) – Stochastic Simulation of each LOB variable at 1:200 stress • • • • • • • Work Comp - Corp $ 5.3 MM Work Comp - Retail 2.1 MM Gen Liab. - Corp & Retail 1.6 MM Auto Liab. - Corp & Retail 1.0 MM Auto PD - Corp & Retail 0.5 MM Retail Property 2.0 MM Sum $12.5 MM Required Economic Capital => $ 8.5 MM* * does not equal the sum of the parts due to portfolio effects Capital Requirements – Risk Based • Economic Capital Modeling Results (All 5 key risk variables) – Stochastic Simulation at 1:200 stress, 1 yr time horizon • • • • • • Underwriting Risk Reserve Variability Interest Rate Credit Risk Equity Volatility Sum $ 8.5 MM 2.0 MM 3.5 MM 0.5 MM 2.5 MM $17.0 MM Required Economic Capital => $14.0 MM* * does not equal the sum of the parts due to portfolio effects Capital Requirements • Financial Statement Statutory Surplus = $24,000,000 • Bermuda Regulatory Excess Statutory Surplus = $21,000,000 • Liquidation Scenario Excess Surplus = $12,300,000 • Risk Modeling Based Excess Surplus = $10,000,000 Capital Requirements – Rating Agency A.M. Best – Best Capital Adequacy Ratio (BCAR) Capital Adequacy Ratio Estimation B1 B2 B3 B4 B5 B6 B7 Fixed Income Securities Equity Securities Interest Rate Credit Loss & LAE Reserves Net Premiums Written Business Risk 600,000 1,500,000 250,000 200,000 5,000,000 3,000,000 - Unadjusted Required Capital (Sum B1=>B7) Covariance Adjustment (i.e., Portfolio Effect) Net Required Capital (“NRC”) 10,550,000 (4,150,000) 6,400,000 Reported Surplus Loss Reserve Equity Adjusted P/H Surplus (“APHS”) 14,000,000 2,000,000 16,000,000 Capital Adequacy Ratio [APHS/NRC] = 2.50 Capital Requirements – Rating Agency A.M. Best – Best Capital Adequacy Ratio (BCAR) Capital Adequacy Scale (2009) RATING A++ A+ A AB++ B+ MINIMUM SCORE 1.75 1.60 1.45 1.30 1.15 1.00 MEDIAN SCORE 2.65 2.60 2.50 2.25 2.00 1.70 XS Capital Employment Options • Risk capital DRM analyses demonstrated that NAIL is carrying approximately $10 million in “excess” Capital/Surplus • ACE/NAIL are considering three strategic growth options 1. Providing additional property coverage to the 350 retailers located in coastal properties. 2. Increasing third party participation from all retailers by lowering BOP rates 10%. 3. Writing Umbrella Excess Coverage for retailers. XS Capital Employment Options 1. Providing additional property coverage to the 350 retailers located in coastal properties Incremental Increase in Earned Premium = $3.5 MM Expected Loss & ALAE = $1.4MM Expected Underwriting Gain/(Loss) = $2.1 MM (i.e., Expected U/W Loss Ratio = 40%) 1:200 Adverse Cat Loss & ALAE Projection = $13.5 MM DRM estimated Capital Charge* = $10.0 MM * On a stand alone basis – before any reduction from portfolio effect XS Capital Employment Options 2. Increasing third party participation by all retailers by lowering BOP rates by 10% Incremental Increase in Earned Premium = $2.5 MM Expected Loss & ALAE = $2.0 MM Expected Underwriting Gain/(Loss) = $0.5 MM (i.e., Expected U/W Loss Ratio = 80%) 1:200 Adverse Loss & ALAE Projection = $4.5 MM DRM estimated Capital Charge* = $2.0 MM * On a stand alone basis – before any reduction from portfolio effect XS Capital Employment Options 3. Writing Umbrella Excess Coverage for retailers Incremental Increase in Earned Premium = $1.0 MM Expected Loss & ALAE = $0.1 MM Expected Underwriting Gain/(Loss) = $0.9 MM (i.e., Expected Loss Ratio = 10%) 1:200 Adverse Cat Loss Projection = $8.0 MM DRM estimated Capital Charge* = $7.0 MM * On a stand alone basis – before any reduction from portfolio effect XS Capital Employment: $10mm available Capital Retailer Growth Option Premium Growth Estimate Expected Relative U/W Gain Capital Charge Business Considerations Underwrite Coastal Coverage $3.5 mm $2.1mm $10.0mm • Represents 9% of total stores • Reduce political distractions • Improve cross selling opps. 10% BOP Rate Decrease $2.5mm $0.5mm $2.0mm • Service more Ace retailers • Provides more pricing flexibility • Minimal capital usage allows for additional captive expansion Underwrite Umbrella Coverage $1.0mm $0.9mm $7.0mm • Reduce subsidy of 3rd parties • Customize coverage • Overall program pricing flexibility