Managing the FMLA Certification and Re-Certification

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Managing the FMLA
Certification and
Re-Certification Process
James H. Gilliam
BrownWinick
666 Grand Avenue, Suite 2000
Des Moines, IA 50309-2510
Telephone: 515-242-2446
Facsimile: 515-323-8546
E-mail: gilliam@brownwinick.com
Family and Medical Leave Act
Authorizes employees to take up to 12
workweeks of leave within a 12 month
period for qualifying reason.
FMLA Qualifying Reasons
• Employee’s own serious health condition
(SHC)
• Child care within one year of birth or foster
care/adoption placement
• Care of spouse/parent/child with SHC
FMLA Qualifying Reasons (cont.)
• 12 weeks for qualifying military exigency of
spouse/child/parent on active duty
• 26 weeks for care of spouse/child/parent/
next of kin for illness/injury in line of duty
FMLA Leave May Be Taken:
• Continuously
• Intermittently
• Reduced Work Schedule
Medical Certification Required for:
• Existence of SHC
• Type and Duration of Absence Needed
• Medical Necessity of Care for Covered
Family Member
Tip No. 1
Examine medical certifications for
completeness and sufficiency.
Incomplete Defined
“A certification is considered incomplete [if]
one or more of the applicable entries have
not been completed.”
Insufficient Defined
“A certification is considered insufficient if
the … information provided is vague,
ambiguous or non-responsive.”
Required Certification Content - 1
Name and contact information of health
care provider and type of medical practice/
specialization.
Required Certification Content - 2
Approximate date SHC commenced and
probable duration.
Required Certification Content - 3
Medical facts sufficient to support the need
for leave.
Examples of “Sufficient” Medical
Facts
•
•
•
•
•
•
•
Symptoms
Diagnosis
Hospitalizations
Doctor Visits
Medication Prescribed
Referrals for Evaluation
Regimen of Continuing Treatment
Required Certification Content – 4
(Patient is Employee)
• Inability to Perform Essential Function(s)
• Nature of Work Restrictions
• Duration of Inability
Required Certification Content – 5
(Patient is Covered Family Member)
• Family Member is in Need of Care
• Estimate of Frequency/Duration of Leave
Required to Provide Care
Required Certification Content – 6
(Intermittent/Reduced Schedule for
Planned Treatment for Employee or
Family Member)
• Medical Necessity for
Intermittent/Reduced Schedule
• Estimate of Dates/Duration for
Treatments/Periods of Recovery
Required Certification Content - 7
(Unforeseeable Intermittent/Reduced
Schedule for Employee’s SHC)
• Medical Necessity for
Intermittent/Reduced Schedule
• Estimate of Frequency/Duration of
Episodes of Incapacity
Required Certification Content - 8
(Intermittent/Reduced Schedule for Family
Member)
• Statement that Leave is Medically
Necessary to Care for Family Member
• Frequency/Duration of Leave
If Incomplete or Insufficient
• Advise Employee in Writing
• State What Information is Necessary
• Advise Employee of 7 Day Deadline to
Cure
• Advise Employee of Consequences
Consequences May Include:
• Denial of FMLA
• Denial of Approved Leave
• Discipline for Denial of Leave
Tip No. 2
Clarify or Authenticate the Medical
Certification
Clarification Defined
“Contacting the health care provider to
understand the handwriting … or to
understand the meaning of a response.”
Authentication Defined
“Requesting verification that the
information … was completed and/or
authorized by the health care provider that
signed the document.”
Limited Contact Permitted
•
•
•
•
HR Professional
Leave Administrator
Other Management Official
Never the Employee’s Direct Supervisor
Tip No. 3
Request Second/Third Opinions of
Medical Necessity
Second Opinion
• Reason to Doubt Validity of Certification
• Leave Granted on Provisional Basis
• May Not use Health Care Provider Under
Employer Control
Third Opinion
• Only if Employer-Designated Provider
Disagrees
• Jointly Designated
• Third Opinion Binding
Tip No. 4
Require a “New” Certification
Employer May Require a New Certification
When the Need for Leave Lasts Beyond
the Leave Year
Example: Amy exhausted FMLA leave in
2012 due to recurring migraines. She will
re-qualify for FMLA in January, 2013.
Even though her health care provider
certified the condition as “permanent,” the
employer may require a new certification
when Amy re-qualifies for FMLA in
January, 2013.
Tip No. 5
Require a Re-Certification
Re-Certification Rules
A: 30 Day Rule
Employer may not require re-certification
more frequently than every 30 days and
only in connection with an absence
(unless B or C apply).
B: More Than 30 Days
If the certification indicates the minimum
duration of the SHC is more than 30 days,
Employer must wait until minimum
duration expires before requiring recertification.
Example: Suzy breaks a leg in a freak
wallpapering accident at home. Her doctor
certifies she must stay off her feet for 40
days, necessitating FMLA. Employer may
not request re-certification during the first
40 days.
B – (continued)
An Employer may require a re-certification
every six months regardless of period in
original certification.
Example: Amy’s recurring migraines are
certified as “permanent.” The Employer
may require re-certification after six
months.
C – Less Than 30 Days
An Employer may require re-certification in
less than 30 days if the Employee
requests an extension of leave.
Example: Tom has a certified FMLA
absence of 7 days to take his wife to
physical therapy after her operation. On
the 6th day he informs Employer she
needs an additional week of PT.
Employer may require re-certification.
C – (continued)
An Employer may require re-certification
when the circumstances described by
previous certification have changed
significantly.
Examples of Significant Change of
Circumstances
•
•
•
•
•
Duration of Absence
Frequency of Absences
Nature of Illness
Severity of Illness
Nature/Severity of Complications
Example: Amy’s migraine-certification
states she needs to leave for 1-2 days
upon an episode. Her last two migraines
lasted 4 days each. Employer may require
re-certification even within a 30 day
period.
Example: Amy’s last 4 migraines all
occurred on a Friday prior to a three-day
holiday weekend. Employer may require
re-certification.
C – (continued)
If the Employer receives information that
casts doubt on the stated reason for the
absence or the continued validity of the
certification.
Example: Bob is on a 4 week FMLA leave
following knee surgery. During week 3,
Employer sees pictures of Bob waterskiing on his Facebook page. Employer
may require re-certification.
Re-Certification Requirements
• 15 Days to Respond After Employer
Request
• Same Obligations to Cooperate
• Employer May Provide Health Care
Provider With Absence Pattern and Ask If
Pattern is Consistent With SHC
Tip No. 6
Require Reports on Status and Intent to
Return to Work
Policy Must Be Non-Discriminatory and
Take All Relevant Facts Into Account
Notice of Intent Not to Return Must Be
Unequivocal
Tip No. 7
Require a Fitness-for-Duty Certification
Uniformly-Applied Policy
Only the Health Condition Requiring FMLA
Leave
Certification Requirements
•
•
•
•
Able to Return to Work
Able to Perform Essential Elements
Must Notify Employee Upon Designation
Provide List of Essential Elements
Intermittent Reduced Schedule
Fitness-for-Duty Certification Cannot Be
Required for Each Absence Unless
Reasonable Safety Concerns Exist (30Day Limit)
Tip No. 8
Transfer Employee During Foreseeable
Intermittent/Reduced Schedule Leave
• Same Pay/Benefits
• Harassment Not Permitted
• Return to Prior Position
Tip No. 9
Require Employee to Schedule
Intermittent Foreseeable Treatment at
Convenient Times
• Only Requires Employee Attempts
• Subject to Approval of Provider
Website: www.brownwinick.com
Toll Free Phone Number: 1-888-282-3515
OFFICE LOCATIONS:
666 Grand Avenue, Suite 2000
Des Moines, Iowa 50309-2510
Telephone: (515) 242-2400
Facsimile: (515) 283-0231
616 Franklin Place
Pella, Iowa 50219
Telephone: (641) 628-4513
Facsimile: (641) 628-8494
DISCLAIMER: No oral or written statement made by BrownWinick attorneys should
be interpreted by the recipient as suggesting a need to obtain legal counsel from
BrownWinick or any other firm, nor as suggesting a need to take legal action. Do not
attempt to solve individual problems upon the basis of general information provided
by any BrownWinick attorney, as slight changes in fact situations may cause a
material change in legal result.
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