THE MODERNISATION AGENDA 2015–2025 What are the implications for workforce development? Friday 14th February 2014 Dr Patricia Oakley Director, Practices made Perfect Ltd. Teaching and Research Fellow Public Policy and Management King’s College, London FOCUS ON THE FUTURE – THE STRATEGIC REFORM AGENDA AND IMPLICATIONS FINANCIAL ADJUSTMENTS 1. The Depression – 30/34 : c. 50 months 2. 1st Oil Shock – 73/76 : c. 40 months 3. 2nd Oil Shock – 79/83 : c. 48 months 4. DotCom Bust – 90/93 : c. 36 months 4. Banking Bust – 08/? : Projected c. 120+ months New Reality – Tight Fiscal Regime; Real Incomes; 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Size of State The Next 30 Years Care of the Elderly – physically well and mobile, socially engaged and psychologically content. Chronic Disease Management including Mental Health and Carer Support. Specialist Surgical and Therapeutic Interventions. New Science: Pharmaco-Therapeutics and Genetics, Molecular Imaging and Diagnostics. Building technologies and flexible designs underpinned with realtime information e.g. Electronic Transfer of Prescriptions, Digital X-ray, Just-in-Time Training Programmes. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk BIG SCIENCE COMING TO YOU SOON RCTs, Cash Flow, Research New Ways of Working Genetic Profiling and Therapeutic Targeting. Proton Beam Therapy and Novel Treatments. High-speed informatics and cooling technology. Stem-cell based research and new science. Prosthetics, regeneration and bio-engineering developments. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Supporting Getting Old and Managing Long Term Conditions Build a fabric of dense social networks within which good quality health and social care interventions are delivered in a timely and sensitive way. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Supporting Getting Old and Managing Long Term Conditions Support for family, friends and community selfhelp groups. Support for collectivising events and activities. Support for patient-focused charities and enabling groups. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk New Service Design Assumptions Assertive Public Health Strategies and Public Engagement. Technology-supported Homes and Communities. Early Health Risk Screening, Diagnostics and Interventions. Advanced Pharmaco-therapeutics and Genetic Profiling. Technology-supported Clinical Decision-making and Work Designs. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk New Service Design Principles Hospice @ Home Service Single-people enabled Homes and Campuses Hospital @ Home Service “High Street” Screening and Diagnostic Centres (high science and technology) Community Activity Centres and The Gym Re-enablement, Rehabilitation and Resettlement Centres GP Well-being Practices and Managed Care Centres (Cancer, Stroke/Cardio, Mental Health) 14b07479aso1 Trauma Centres Urgent Care Centres Planned Care Centres Nursing and Care Homes Step-down/Convalescent Homes © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk “The Place in the Middle” Regional Trauma Services High Street (including children’s trauma service) Local Care Services Social Care Services (including mental health and planned care services) • Hospice and Hospital at Home Services Community Pharmacy and Medicines Services • Minor Injuries and “Off-legs” Front Door Services. • Planned Care and Rehabilitation Services. • Outpatients and Long Term Care Support Programmes including Self-Care Workshops and Self-Help Networks Support Programmes. GP Surgeries and Out of Hours Services Community Nursing and Midwifery and Therapy Services ? The Home Tests? ? The Gym Tests? ? Point of Testing Services? ? Local Diagnostic Services? ? Local Imaging Services? ? Local Genomics Services? Convalescent, Observation and Place of Safety Beds and Services. • Urgent Care Services Paramedic/Blue Light Service Services (including children’s urgent care service) Maternity & Neonatology Care Services Genetics Services Cancer, Cardiac, Stroke Care Services End of Life Services. (includes current A&E “minors” service) Mental Health Care Services (inpatients) Social & Probation and Police Services ? Regional Diagnostic Services? ? Regional Imaging Services? ? Regional Genomics Centres and Predictive Analytics Services? 13h21321aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Supporting Getting Old and Managing Long Term Conditions Service commissioning development. Tariff and rewards payment development. Service reviews and development of service networks. Policies to reduce integrated service delivery hurdles. Policies to build robust QA and inspectorate processes. 14b07479aso1 © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Focus on the Future – The Wheel Turns Again Possible Streamlined Public Service Architecture* • Dept. of Health and Independent NHS Social Care Board and its Regional Permanent Directorates Secretary Service • Chief Executive. and Commissioning Chief • £ Controller. Agencies Medical • Commissioning Officer. • Local Authority and Primary Director. • National Specialist Care Trust Service • Medical Director Commissioning Commissioning Agency: Group e.g. − economies of scale • Nursing Director Transplant service commissioning; Programmes, − Public Health Proton Beam ? Chief Officers Programmes; Therapy and − “residual” services “Orphan” commissioning. ? Workforce Drugs. Director. • Clinical Commissioning • Clinical Groups – Managed ? R&D Senates’ Agencies for majority of Director. Guidelines and local people’s needs. Advice. • GP-Patients Commissioning Partners: • New “NICE”. − Individual Choice; − Co-Payment Choice; − Means-Tested Services. £ £ Workforce Regulators Independent Reconfiguration Panel £ Pay Review Bodies Care Quality Commission Monitor-Market Regulator Service Providers Network • Foundation Trusts and Academic Health Science Centres. • Social Enterprises. • Companies. £ • Partnerships. £ Local Education Training Boards Workforce – Human Resources Development Workforce – Strategic Planning and E&T Investment • Deanery Schools, HIECs and All SCs. • Assessment Centres. • Leadership and Organisational Development Consortia. • Recruitment and Payroll Agencies. • Workforce Planning and Information Consortium. • Education and Training Commissioning Consortium. 14b07479aso1 Health Education England © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk Professionalism in Healthcare Staff “Professionalism” Goals: Good, Safe, and Accurate Patient Care Good, Safe and Accurate Patient Care ? Who sets them? Practice Standards and Quality Assurance ? Who develops metrics and QA methodology? ? Who inspects? ? Who builds E&T specification and Curriculum? ? Who validates teaching programmes? Education and Training and Supervision ? Who develops teachers and supervisors? Staff’s Behaviours, Attitudes, Aptitudes, Skills and Knowledge 14b07479aso1 ? Who develops and QAs the clinical placements? © Practices Made Perfect Ltd. *Prepared by Dr. Patricia Oakley, Director, Practices made Perfect Ltd., 131-133 Cannon Street, London EC4N 5AX . Tel: 0845 862 0372 . Fax: 0845 862 0373 . E-mail: office@practices.co.uk