COMPLETE CLINICAL CONFIDENCE LifeGuard® Mid-Atlantic Physician Recruiter Alliance, Inc. Marcia A. Lammando, RN, BSN, MHSA, Program Director October 2-3, 2014 Agenda • Presentation Goals • Recruitment Resource • LifeGuard® • Case Studies • Questions & Answers 2 Presentation Goals • AWARENESS: LifeGuard® is a clinical competency skills assessment program; providing recommendations for remediation when deficiencies are discovered. • CUSTOMIZED: Every case/situation/referral is unique and is handled as such. – There is no one methodology. – Each participant is approached with an individual case management plan. • RESOURCE: Pennsylvania Medical Society Corporate Family 3 Recruitment Resource • • • Recruiting Physicians – Pathway for retired physicians to return to active practice – Resource for physicians who have no peer references or current experience – Option to address resume concerns or gaps in resume – Third party resource for credentialing committees to address concerns Retaining Physicians – Assist physicians that have clinical related privileging issues – Injured physicians desiring to return to active practice – Aging physician assessments – practice modifications Shadowing/Precepting Physicians – Physicians without jobs participating in shadowing or precepting arrangements to determine if a candidate for employment 4 LifeGuard® • Developed to assist physicians: – Who have a known or suspected: • clinical deficiency • medical deficiency • cognitive deficiency – – – – About whom quality concerns have arisen Who would benefit from refresher/remediation experiences Who are seeking reentry into the workforce Who have disciplinary actions on their license and are seeking reinstatement • Provide an objective clinical competency skills assessment to referral sources 5 Program Pathways • Reentry/Reinstatement • Aging Physician • Self-Referral 6 Case Management Approach Case Management – Individualized – Facilitate and schedule assessment components – Ongoing communications • • • • • • Participants Preceptors Referral resource Hospital stakeholders Independent evaluators State Medical Board – Review results – Facilitate remediation as necessary – Report generation 7 Case Management Plan Variables affecting the case management plan: – How many years away from active practice – How many years practicing prior to inactivity – Enrollment in a Physicians Health Program or other mandated monitoring program – Specialty – State in which the physician is licensed, wishes to become licensed, or maintains license – Future practice intentions Based on information gathered, program components are selected 8 Multi-Stage Program Components Assessment Phase – Fitness for Duty Evaluation/IME – Psychiatric Evaluation – Functional Capacity Examination – Neurocognitive Screen – Professionalism Evaluation – External Peer Review – PLAS Testing – Standardized Patient – Simulation Labs 9 Multi-Stage Program Components Clinical Phase – Mentoring – Precepting – Observation Educational Phase – Simulation Laboratory – CME on selected topics – Practical Education based on identified needs 10 End Results • Data-driven tool • Objective results of clinical competency skills assessments and evaluations • Recommendations provided based on clinical skills assessments and evaluation, when applicable END USERS ARE ENPOWERED WITH LIFEGUARD® DATA TO MAKE INFORMED DECISIONS 11 Case Studies Case Study #1 Retired - Returning to Active Practice • Situation – Retired for eight (8) years – General surgeon transitioning to family practice – Placed license in “retired active” category • Process – – – – – Neurocognitive screen 60-hour family practice review course (DVD) PLAS exam module in family practice Four-week preceptorship Time with an instructor in a family practice residency • End Results – Report issued to the state board of medicine – Unrestricted license reissued 13 Case Study #2 General Surgeon • Situation – Debilitating neurovascular event – Cleared by neurologist and rehab to return to practice – Lingering concern with cognition as related to the tasks and responsibilities associated with a surgeon • Process – Develop a surgical simulation • Test functional capacity • Evaluate communication skills related to OR situations • Determine ability to quickly re-evaluate situations when complications occur – Report on findings • End Results – Re-licensed – Working with another general surgeon in the practice (first assist) until the participant feels comfortable in conducting surgery solo 14 Case Study #3 Pediatric Physician – Returning to Practice • Situation – Pediatric physician left active practice to raise a family – Sought reactivation of license • Process – Neurocognitive screen – PLAS exam module in pediatrics – Preceptorship through future employer • End Result – Report issued to the state board of medicine – Unrestrictive medical license reissued 15 Case Study #4 Aging Physician Assessment • Situation – 75 year old physician receives notification from Medical Staff Office – Fitness for Duty assessment required as part of ongoing privileging • Process – – – – – Fitness for duty evaluation/IME Neurocognitive assessment Functional capacity evaluation Psychiatric evaluation Clinical skills testing if warranted • End Results – Deficits identified through various assessments – Recommendations to modify practice patterns 16 Adjunctive Services PMSCO Healthcare Consulting, a subsidiary of the Pennsylvania Medical Society, provides adjunctive services to LifeGuard®: – Coding and documentation reviews – Education • CMEs provided for most educational sessions – External Peer Review Chart Audits • Through URAC-Accredited Independent Review Organization (IRO) 17 Recruitment Resource • Recruiting Physicians • Retaining Physicians • Shadowing/Precepting Physicians 1 8 Questions and Answers Thank you! www.LifeGuardProgram.com mlammando@lifeguardprogram.com (717) 909-2590