IT Security is Everyone’s Responsibility Presented by Hooman Moayyed hooman@ucsf.edu IT Security Awareness Program Manager Why is IT Security Everyone’s Responsibility? • Technology isn’t enough You are the best defense against breaches. • Regulatory HIPAA • Fines to the University and you. • Fine ceilings have recently been raised. • Ethical Patient’s deserve privacy. • Press We do not want to put the University in a negative spotlight. HIPAA • Can fines to the University and you. • Fine ceilings have recently been raised. • Financial loss Average breach costs $2,000,000 to handle. 2 Leon Rodriguez, HIPAA’s new enforcement officer Patient Privacy • PHI – Protected Health Information Patient health status, provision of health care or payment for health care that can be linked to a specific individual. • PII – Personally Identifiable Information Names, social security numbers, addresses, phone numbers, MRNs, email addresses For more details see Wikipedia 3 Top Issues On Campus 1. 2. 3. 4. 5. Phishing Theft & Loss Malware Insider Misconduct Illegal File Sharing 4 Phishing • Definition: The act of sending deceptive emails in order to steal your personal information. • Emails are designed to evoke an emotional response. 5 Phishing Example • Phishers pose as official organizations. • Stop, think, connect. Delete email when in doubt or forward to security@ucsf.edu 6 Theft & Loss • #1 cause of breaches Passwords are not a deterrent • Devices affected Laptops • • • • Public places Cars Hotel rooms Unlocked rooms Mobile devices, tablets and portable devices • • • • • Cars Pickpocketing Purse snatching Grab & run What do to if it happens to you 1. 2. 3. Immediate call the UCSF police department Contact the help desk Send us an email 7 Malware Types Viruses Spyware Adware Causes File sharing programs Illegally downloaded files Opening email attachments Visiting questionable websites 8 Insider Misconduct • Unauthorized queries UCLA • Sharing of PHI • Improper disposal Free disposal service available 9 Illegal File Sharing • How it’s done File sharing programs • Bitorrent • Limewire Pirate websites Emailing • Consequences • • • • • • • Puts you and UCSF systems at risk Malware May compromise your machine Can attack other UCSF systems Fines Lawsuits Jail time 10 Maintaining IT Security 1. 2. 3. 4. 5. 6. Prevent theft & loss Encryption Antivirus Proper password use General good practice Be Aware 11 Prevent Theft & Loss • • • • Never leave devices in your car. Take them with you. Be aware of your surroundings Use cable locks. Immediately report any theft or loss to the UCSF PD and the IT help desk. 12 Encryption • Install our free software: PGP 1. 2. 3. • Install PGP on 1. 2. 3. • Scrambles data on your machine Adds a layer of protection in the event of a theft or loss of device Requires external backup drive or backup solution such as CrashPlan Computers External drives Flash drives Setup UCSF email on mobile devices Enables remote wipe & pin lock • Use secure flash drives 13 Antivirus • Free antivirus software UCSF Symantec Endpoint Protection • • No system is perfect Be wary of file attachments such as 1. 2. 3. 4. • • • .exe .bat .com .zip Don’t install file sharing programs Don’t illegally download files Don’t visit questionable websites 14 Proper Password Use • Use passphrases Minimum length is 7 characters • Use strong passwords Substitute at least 1 letter with numbers or symbols Use upper and lower case letters • • • • Never use your UCSF password on other websites Never give out your password to anyone including UCSF staff. Never write down your password Never use dictionary words For more details see Unified UCSF Enterprise Password Standard 15 General Good Practice • • • • • • Install SEP antivirus software. Use encryption. Properly use passwords. Never illegally share files. Don’t react to an email as it could be a phishing scam. Stop, think, connect. Properly dispose of old hardware and documents. 16 Be Aware Security Awareness Site http://awareness.ucsf.edu Everyone wins a prize Monthly grand prize drawing Formal Security Awareness Training UC Learning Center Everyone who passes earns a badge holder lanyard Monthly $50 gift card drawing 17 Resources IT Help Desk Request services at http://help.ucsf.edu or call 415514-4100 IT Security Site Your total IT security information resource http://security.ucsf.edu Email: security@ucsf.edu UCSF Police Department From campus phones 9+911 All other phones 415-476-6911 18 Questions? 19