IBM Retail Store Solutions RE4810S2: Selling the IBM SurePOS 300: Model 340 They Say We Say Peggy Weavil Offering Marketing Manager IBM Systems and Technology Group © 2008 IBM Corporation This presentation is intended for the education of IBM and Business Partner personnel. It should not be distributed to customers. IBM Retail Store Solutions NCR 2 They Say We Say Small Yet Powerful The NCR RealPOS 30, a compact POS solution, offers the reliability and security of a retail-hardened POS terminal with the performance and flexibility of industrystandard Offering a small footprint with big performance Less is more with the SurePOS 300…less space, less energy, less cost. Our smallest POS is now 37 percent smaller – measuring just over ten inches (257 mm) in length, saving an actual $84 in valuable checkout counter space. This amazingly small footprint offers flexible space saving placement and remarkable versatility. The small footprint and distributed components also allow for ideal placement to enhance your store image. Flexible Configuration Options Choose from NCR's extensive line of peripherals, including printers, displays, keyboards and scanners. As retail requirements grow, a full-height PCI slot provides added flexibility to support new functionality such as wireless networking. Delivering energy efficiency, space saving and versatility IBM SurePOS 300 is the affordable, planet friendly point-of-sale solution designed to enhance the customer experience, increase employee productivity and improve operational efficiency. The space-saving solution provides the reliability and performance retailers need to compete. It speeds checkout to promote customer satisfaction and foster customer loyalty. It reduces complexity to allow retailers to manage more competitively and improve employee performance while employing breakthrough energy efficient technology to lower costs and move towards a more sustainable, “green” operation. Reliable, Stable Solution To ensure the highest quality and reliability, the NCR RealPOS 30 undergoes comprehensive environmental and compatibility testing manufactured under strict NCR standards. Empowering your store with critical, on-target data, the SurePOS 300 delivers the valuable information you need to maintain a successful operation. Unlike a PC cash drawer or electronic cash register, this advanced POS helps drive business, enabling retailers to collect valuable information with each transaction. POS data can be used for monitoring daily financial returns, inventory management, merchandise planning, supply chain management and loyalty programs. And, an IBM POS performs at a lower cost per customer that a PCCD, due to faster, more accurate service.1 It’s the same advanced technology employed by global retail brands, engineered and priced for the smaller retailer. © 2008 IBM Corporation IBM Retail Store Solutions They Say We Say Flexible POS: Whether you need a platform for a POS solution to process customer transactions or a manager’s workstation, the HP rp3000 POS system gives you the flexibility to standardize on the same hardware and image throughout your store. Offering a small footprint with big performance Less is more with the SurePOS 300…less space, less energy, less cost. Our smallest POS is now 37 percent smaller – measuring just over ten inches (257 mm) in length, saving an actual $84 in valuable checkout counter space. This amazingly small footprint offers flexible space saving placement and remarkable versatility. The small footprint and distributed components also allow for ideal placement to enhance your store image. Retail-ready durability: The HP rp3000 POS system boasts a steel chassis and extensive on-board monitoring, an efficient Intel® Atom™ processor, and oversized cooling system that add to the lifespan of the system and increase your savings. Saving your budget with a profit-friendly, cost-effective solution, the SurePOS 300 Express optimizes your POS investment and lowers total cost of ownership. It offers retailhardened design for extended service life and is built on open standards for POS application and operating system choice. Existing peripherals can be employed and new ones added to adapt to future business needs. The solution is also easy to manage and service with IBM Retail Systems Management that helps monitor environmental variables and enables proactive maintenance. Easy tool free access to the hard drive and power supply result in higher up time and reduced IT service costs. HP 3 © 2008 IBM Corporation IBM Retail Store Solutions They Say 4 We Say Customize your solution: Buy only the HP-branded options you need: a touchscreen display, receipt printer, cash drawer, barcode scanner, or magnetic stripe reader and POS keyboard, plus your choice of software applications (in conjunction with ISVs). Empowering your store with critical, on-target data, the SurePOS 300 Express delivers the valuable information you need to maintain a successful operation. Unlike a PC cash drawer or electronic cash register, this advanced POS helps drive business, enabling retailers to collect valuable information with each transaction. POS data can be used for monitoring daily financial returns, inventory management, merchandise planning, supply chain management and loyalty programs. And, an IBM POS performs at a lower cost per customer that a PCCD, due to faster, more accurate service.1 It’s the same advanced technology employed by global retail brands, engineered and priced for the smaller retailer. HP service and support: HP and its valued partners provide worryfree installation and maintenance with a standard three-year limited warranty on full hardware bundles for end-to-end service in one phone call. Helping save the environment with breakthrough energy efficient technology, retailers are able to reduce costs from the substantial energy savings by employing “green” technology. A new, highly efficient power supply and ultra low volt mobile processor plus IBM’s innovative S3 “deep sleep” 4 mode help businesses lower their energy costs more than ever before…46% less power needed.5 This earth friendly technology saves energy, lowers heat, reduces noise and increases reliability. The IBM SurePOS 300 Express also employs recyclable packaging to help cut waste disposal and meets strict worldwide environmental directives and product end-of-life requirements to restrict hazardous materials. © 2008 IBM Corporation IBM Retail Store Solutions They Say We Say Ultra-low-voltage processor technology – the processor's ultra-low power consumption ensures that the system does not generate much heat and reduces power costs. Helping save the environment with breakthrough energy efficient technology, retailers are able to reduce costs from the substantial energy savings by employing “green” technology. A new, highly efficient power supply and ultra low volt mobile processor plus IBM’s innovative S3 “deep sleep” 4 mode help businesses lower their energy costs more than ever before…46% less power needed.5 This earth friendly technology saves energy, lowers heat, reduces noise and increases reliability. The IBM SurePOS 300 Express also employs recyclable packaging to help cut waste disposal and meets strict worldwide environmental directives and product end-of-life requirements to restrict hazardous materials. . Wincor Nixdorf Passive cooling Fanless Sealed system box – dust-tight aluminum housing prevents soiling of the system interior 5 Front vents promote airflow Ultra low volt processor runs cool, eliminating the need for a fan on the processor– less moving parts to reduce heat and help keep your system up and running Integrated power supply provides power to mission critical POS peripherals. Internal supply reduces points of failure to help increase uptime. See heat and fans in electronic devices white paper. © 2008 IBM Corporation IBM Retail Store Solutions They Say We Say Low-cost service concepts – the modular design consisting of system box, external power supply unit and expandable I/O hub forms the basis for low-cost swap service concepts. Saving your budget with a profit-friendly, cost-effective solution, the SurePOS 300 Express optimizes your POS investment and lowers total cost of ownership. It offers retail-hardened design for extended service life and is built on open standards for POS application and operating system choice. Existing peripherals can be employed and new ones added to adapt to future business needs. The solution is also easy to manage and service with IBM Retail Systems Management that helps monitor environmental variables and enables proactive maintenance. Easy tool free access to the hard drive and power supply result in higher up time and reduced IT service costs. Wincor Nixdorf Expandable to meet custom requirements – great variety of proven PC and POS-specific interface extensions internally and externally via an I/O hub. Innovative storage technology – uDOC (USB Disk on Chip) is a solid-state flash memory that delivers maximum availability data security and has a long life. 6 Offering a small footprint with big performance, less is more with the SurePOS 300 …less space, less energy, less cost. Our smallest POS is now 37 percent smaller – measuring just over ten inches (257 mm) in length, saving an actual $84 in valuable checkout counter space. This amazingly small footprint offers flexible space saving placement and remarkable versatility. Standard hard disk storage can be upgraded to Micro Flash drive. The small footprint and distributed components also allow for ideal placement to enhance your store image. © 2008 IBM Corporation IBM Retail Store Solutions They Say Retail Core only pulls 15 Watts of Power – the lowest-power POS system available on the market. What they don't mention: 15 Watts DC could only be achieved at no CPU load and with no I/O (and possibly no HDD). A very light I/O load will pull about 25W and a typical I/O load would be closer to 30W. Retail Core has the smallest POS form factor. 235mm x 210mm x 60mm (WxDxH) for the ‘Core’, with an estimate of an additional 80mm of height required for the ‘Core I/O extender’. The truth: AnyPlace POS is smaller than Core! SurePOS 300 is 40% smaller than Core + Extender. And most customers will need the extender – Retail Core only provides 2 powered ports: 1 x 24V USB and 1 x 12V USB. DigiPOS Retail Core is fanless, dispersing heat through external heat sync. The exclusion of a fan results in higher system reliability. 7 We Say A fan is required for a 220W power supply, which most customers will need to drive I/O devices. 2) Fans are not a cause of higher failure rates. In fact, not having a fan carries the potential of actually increasing maintenance requirements and decreasing reliability over time, as heat is a key issue in all electronic devices, from laptops to cell phones to TVs, as many different parts within electronic devices run more reliably when not subjected to heat. The lack of a fan leads to higher system unit temperatures, and these higher temperatures drive higher failure rates over time. A properly designed thermal system with a properly engineered fan solution will run cooler, and run in higher ambient operating temperatures than a fanless solution, and the fan will not be a driver of higher failure rates. © 2008 IBM Corporation IBM Retail Store Solutions They Say Retail Core uses a low cost, modular Power Supply, for easy swap out as and when required. Retail Core is a completely sealed unit with no moving parts, leading to less dust inside the unit, higher reliability. DigiPOS 8 We Say Tool free access to power supply for easy, fast service. An external power supply increases the solution cost and the points of failure. Dust does not reduce reliability. Heat does! Higher system unit temperature leads to a higher failure rate. At a typical I/O load that uses 30W of power, the internal temperature of a sealed box approaches 65C – hot enough to hard cook an egg in 6 hours! Retail Core uses DDR2 memory, expandable up to 1GB. The truth: The chipset used by DigiPoS in Retail Core does not support DDR2 memory! Retail Core has composite high density DVI-I with VGA and DVI out. A custom cable is required for dual independent display. A consistent, standard dual VGA implementation is native on SurePOS 700, and available via an adapter on SurePOS 300. ‘Extender’ provides all powered RS232 ports. The powered RS232 ports are likely USB based with no DOS support. © 2008 IBM Corporation