Eyre Region Roadmap Workshop Agenda Rob Ackland 0477 370 201 Rob.ackland@lga.sa.gov.au Chris Newman 0412 318 384 chris.newman@arcblue.com.au Steve Gillis 0403 603 929 steve.gillis@arcblue.com.au Confidential 1 Agenda Introductions Context Program Objectives Roadmap Common Themes Governance risk assessment Capability & capacity development – collaboration opportunities LGAP support and development Spend Analysis & Category Opportunities Spend analysis overview Identify potential collaborative opportunities Consolidate and prioritise potential action plan Program governance, resourcing and implementation Agree next steps Context Regional Procurement Development Program Objectives & Process Program Objectives: Make sustainable savings & create efficiencies Stimulate economic development Improve probity and reduce risk Build staff and organisational capability in procurement Strengthen regional collaboration Joint Council Kick-off Data Collection Individual Council Workshops Detailed Joint Spend Analysis Opportunity Analysis Workshop Regional Roadmap Development and Validation Final Roadmap Workshop Progress Reviews and Support 4 Roadmap Common Themes Governance risk assessment Capability & capacity development Discussion: collaboration opportunities Levels of procurement maturity Centre of Excellence across all expenditure Procurement foundations in place with improved controls Some functional and category strategies in place Level 4 3 •Level Influencing theAdvanced business Largely uncoordinated procurement with gaps in • Transactional compliance • Professional procurement Level 2 Developing • Order placement Level 1 Basic Emergent Focus on meeting legislative requirements © PMMS Consulting Group 6 Maturity Assessment External Focus Strategic Procurement Internal Focus 7 Key Areas of Opportunity • Significant potential for savings External – Introduction of strategic procurement practice – Establishment of new co-ordinated council contracts • Better use of aggregated sector contracts • Establishment of regional arrangements – Improved and standardised procurement/ supplier documentation and process – Improved contract management practice Internal – Reducing volume and cost of low-value transactions – Better use of technology – Organisational co-ordination of purchasing and procurement • Opportunities to improve probity and reduce risks – Introduce and ensure the consistent use of good practice processes and documents – Establish simple compliance tracking and accountability 8 ArcBlue Procurement Model Strategy Planning and analysis Execute Develop sourcing strategy Form project team Develop specification Internal analysis Analyse strategic options Supply Market analysis Set evaluation criteria & weightings Go to Market Prepare documentation Issue RFx Manage Evaluate responses Negotiate contract Evaluation Negotiate Shortlist Agree and sign contract © ArcBlue Consulting Contract Management Plan Clarifications Monitor performance Receive responses Benefits realisation Risk analysis Procurement Strategy Manage supplier relationship Approval of recommendations Compliance Gaps: Sourcing Phase Activity Area Risk Consequence Select Quote / Tender Conflict of interest not managed / documented Perceived or actual bias/ Ombudsman/ ICAC risk inadequate Contractor WHS capability & insurance WHS incident & potential insurance risk/ Legislative breaches Inadequate Contractor capacity Delayed project or lack of service Limited response & lack of competitiveness • VFM not achieved or validated • Responses < policy guidelines Non-preferred contractors unable to compete • New entrants not attracted • Excluded contractors challenge procurement process Funding approval & capacity not validated • Cost exceeds budget • Uncontrolled expense Financial Approval Compliance Gaps: Activity Area Risk Execute Phase Consequence Quote /Tender Incorrect and Inconsistent Documentation use of documents • Process does not comply with policy • Contractors fail to respond PO / Contract lack of formal agreement Lack of clarity and consistency re contract form Default to contractor T&C • Inappropriate Commercial risk accepted • Process not compliant with Policy • Lack of control on T&C Evaluation Evaluation criteria not defined prior to responses & limited VFM criteria • Unable to demonstrate fairness and VFM assessment in process • Ombudsman/ ICAC risk Inadequate Contractor Contractor financial failure financial sustainability review Approval Lack of documented recommendations / approval • Process does not comply with policy Lack of segregation of duties • Potential fraud Compliance Gaps: Manage Phase Activity Area Risk Consequence Contract approval Lack of control of contract expenditure Contract spend exceeds approval Variations Uncontrolled negotiations and acceptance of contract variations Approvals does not comply with Policy Contract renewal Lack of control of expiring contracts Commercial risk Contract adoption Lack of awareness and usage of preferred contracts Contract leakage Actual spend not aligned with strategy Contractor performance Performance is not measured Poor performance and related risks and managed not addressed Compliance Monitoring – – – – – – Clear agreed processes Consistent application Prioritisation/ planning/ time allocation Available expertise Internal controls and compliance monitoring Controlled use of Registers • Prequalified contractors • Contracts – Management Reporting – Risk Management Emerging Themes - Mission Procurement Strategy; Organisation & People – Annual/ Forward Procurement Plans – Category Procurement strategies – Whole of organisational co-ordination & oversight – Movement towards Centre-led Procurement models – Led by a Procurement Steering Group – Staff awareness and training needs Strategic Procurement Collaboration Opportunities – Annual/ Forward Procurement Plan process and template – Annual/ Forward Regional/ Cluster Plans – Regional Category Strategies – Explore potential for resource sharing/ central resourcing – Steering Group structure & reporting – Training Planning & Delivery 14 Emerging Themes - Framework Strategic Procurement Policy, Procedures; Systems; Data and Compliance – Review & update processes & documents – Update Procurement Guidelines / Manual – Introduce Acquisition Plans – Strengthen Evaluation and COI processes – Regional/ Cluster approach Prequalification / Preferred Contractors / Panel Contracts – Contractor WHS Management Practices – Consistent records management practices – Knowledge Management - linkage to LGAP processes and contracts – Internal control and compliance audit – method & resources Collaboration opportunity – all of above 15 Emerging Themes – TBL Enablers Strategic Procurement Economic Development; Social & Environment – Develop TBL objectives into Annual Procurement Plan – Develop approaches and models to apply in practice – Develop local supplier education program – Develop Buy local program – Case studies to stimulate Social Procurement opportunities Collaboration opportunity – all of above 16 Emerging Themes - Delivery Strategic Procurement Contract Mgt; Category Mgt; Benefits Reporting – Develop Contracts Management process & guidelines – Establish contractor performance management – Streamline low value / high volume transactions – Develop spend analysis – Introduce Category Management approach – Develop & Implement KPI – Develop standard Procurement reports Collaboration opportunity – all of above 17 Some thoughts on procurement Rob Ackland CEO, LGA Procurement Discussion – Strategic and Operational Collaboration What do we do? • A procurement aggregator to increase the purchasing power of Councils, reduce costs and risks • Preferred supply panels from which Councils can purchase, to any value, without tendering, using Vendor Panel. National and SA based • Consulting services to meet specific Council(s) needs/projects • Support collaborative procurement strategies within and across regions • Promote the development of sector wide procurement capability Capability Building Development of consistent good practice • On line access to suite of procurement documents and contracts Discussion on user group experience and future development opportunities Skills Development • LGAP Training Program future direction Tendering can cost money? • Anecdotal evidence from NSW, MAV and WALGA & supported by State Governments • Standard tender, $15-$25k • More for complex tenders, $50- $70k+, waste, construction, etc. • Supplier costs, $10-25k to respond to simple bids • Feedback from suppliers is the variations in Council tender requirements for the same good or service are increasing their costs and risks • One supplier(engineering services) has responded to 162, State and local government tenders this year at an estimated $10k each so $1.62M just to bid Sharing the load……. and the benefits Managed by NPN via LGAP National – Vehicles, Truck Vehicles Panels National – Oils & Fuels National – Mobile Garbage Bins National – Plant & Machinery National – After Hours Call Service Statewide - Consulting Services Panels Managed by LGAP Statewide – IT and Telecommunications Panel Statewide – Library Resources Panel Regional – Panels Regional - Pre-Qualified Contractors Managed by Region Regional – Contractors (not pre-qualified) Local – Council Pre-Qualified Contractors Local – Contractors (not prequalified) Everything in one place Open Market (Public) Current LGAP focus: 1. Engineering Services Panel 2. Temporary Labour Panel Managed by Council Vendor Panel • • • • • • • A contract supermarket Pre-qualified suppliers so risk already managed Simple, quick, safe and easy to use Removes the need to tender so low cost and risk Provides access to NPN and LGAP preferred suppliers Issue an RFQ, evaluate and place an order Can be tailored by Council, Group or Region by adding your own contracts • The more it gets used the better the response by suppliers Some thoughts on collaboration Cooperation is the thorough conviction that nobody can get there unless everybody gets there. ~Virginia Burden No one can whistle a symphony. It takes a whole orchestra to play it. ~H.E. Luccock None of us is as smart as all of us. ~Ken Blanchard Thank you for the opportunity to introduce the LGA Procurement team, our services and capabilities! Rob Ackland CEO, LGA Procurement rob.ackland@lga.sa.gov.au or 8224 2012 Discussion: LGAP contracts Managed by NPN via LGAP National – Vehicles, Truck Vehicles Panels National – Oils & Fuels National – Mobile Garbage Bins National – Plant & Machinery National – After Hours Call Service Statewide - Consulting Services Panels Managed by LGAP Statewide – IT and Telecommunications Panel Statewide – Library Resources Panel Which contracts are working well? Everything in Where are the constraints to use LGAP contracts? oneof place Spend & Opportunity Analysis Category Opportunities Collaboration State Region Cluster Discussion: Category collaboration opportunities Opportunity identification process Opportunity delivery Spend Analytics 1 2 3 4 Cleanse data Categorize data Initial spend analysis Develop hypotheses Review current coding structure Develop graphs and analysis on spend Create hypothesis opportunities Highlight ‘influenceable spend’ Hypotheses cover areas of potential opportunity that has been highlighted through the spend analysis process Initial review Define output requirements Define coding structure Check sufficient data granularity exists Import additional data sets into database if necessary Agree which fields are to be used for the analysis Remove irrelevant categories Implement consistent coding structure Add in contract view to understand contracted spend 5 6 Validate Implement Validation teams launched to review each potential opportunity Develop implementation plan Detailed spend analysis per opportunity Review of constraints (eg contracts) Discussion with key stakeholders Validation of opportunity Incorporate into project charter Approval of project charter Tracking of progress Implementation of plan Potential Collaboration Opportunities Category Spend Bitumen $2.7m West Coast Bitumen Road Reseal, Civil & Materials • Road resealing/ Quarry materials/ Regional crushed rubble arrangements/ Carting • Line-marking/ Kerbing $11m Cluster Region • Consolidate spend • Common standards • Manage contractor(s) • Regional • Develop Common stds, longer term documents, processes arrangements • Regional contracts based on quarry, on agreed Program and rubble multi-year deal • Shared services • Cluster contracts Potential Collaboration Opportunities Category Spend Cluster Region Waste Management - Kerbside, transfer stations, recycling, landfill $4.4m • Expand arrangements • Strengthen range of collaboration • Regional Recycling strategy • Consolidate spend & manage contractors • Regional Landfill and Waste Strategy Utilities $4.5m • Demand efficiency strategies • Billing accuracy & efficiency CWMS services and supplies, e.g. pumps, pipes, de-sludging service etc. ? • Develop Procurement strategies to support CWMS Group Potential Collaboration Opportunities Category Spend Cluster Region • Consolidate spend • Managed Contractor Panels • LGAP Contracts Professional • Legal • Engineering Asset Mgt $1.7m $1.6m R&M $6.4m Managed Panels Building mtce Street sweeping Trees & Vegetation Cross council contracting Kerbing Linemarking • Develop Common stds • Managed specific contracts • Pre-qualification Model Fleet – Heavy and Light Fuel/ Tyres etc. $2.6m • Asset sharing • Managed Panels Develop common stds LGAP Contracts ICT $2.1m Systems support leverage expertise Systems strategy Discussion – Developing Category Strategies Program Governance, Resourcing & Implementation Next Steps