On The Floor MOTOROLA RFID In The Field In The Warehouse Agenda • RFID Deployment Activity Today • Industries and Applications • Motorola’s Product Portfolio • Industrial and Business Class Readers • Case Studies • Dunlop Tires • Gulf Oil Spill • Sempra Energy • Volkswagen • Levinoff-Colbex • St. Luke’s Hospital • Gilead Sciences • City of Hattiesburg Where RFID Is Today? Tracking… Medical Supplies Computers Garbage Oil Rig Equipment Shipments People Clothes Totes & Bins Vehicles Key RFID Applications & Markets APPLICATIONS RETAIL CPG MANUF. HEALTH Item level Inventory Visibility ● ● ● ● Supply Chain Management ● ● ● ● Asset Tracking ● ● ● ENERGY GOVT FINANCE ● ● ● ● ● ● ● ● ● File Management Process Automation ● IT Asset Tracking ● ● ● ● ● ● ● ● ● WIP / Parts Tracking People Tracking TRANSP ● ● ● ● RFID In Government Issues: Asset Management Evidence Tracking Personnel Accountability Supply Chain Document Tracking Mobile Device Tracking Healthcare Inspections / Code Enforcement Disaster Response Waste Management Federal P&L Products That Fit The Way You Work FROM THE MANUFACTURING FLOOR TO THE RETAIL STORE Industrial • • • • Warehousing & Distribution Supply Chain Manufacturing Energy Business • Retail Inventory Management • Asset Management • File tracking • Healthcare Fixed XR450/XR480 Fixed FX7400 Handheld MC9090-G RFID MC9090-Z RFID Handheld MC3090-Z MC3190-Z Mobile RD5000 Hands-Free DS9808-R RFID Real-World Deployments Dunlop Tires Business Issue • Strict rules required to monitor tire usage during races to insure fair competition • Current barcode system could not guarantee 100 percent accuracy – done randomly; human intervention, delays to race • Solution can’t interfere with the race Solution • Datalinx Tire Tracking software at pit stops collecting data using Motorola RFID fixed readers and antennas • Tags embedded in tires and on cars are automatically read as cars enter and exit the pit lanes • Tires assigned to teams and cars prior to the race and again when installed Benefits • 100 Accuracy in race regulation – checking 100% of cars • Immediate, real-time data – sorts, compares, displays info • Data available for commentators, press, fans • Reduction in personnel needed to meet compliance • Embedded tags prevents wear & tear and interfering with data • Ability to react immediately to rule-infringements • Track tires from mfg to allocation to usage and back for recycling • Ability to analyze usage data for development purposes Gulf Oil Spill Business Issue • Needed to track 73 yards of equipment and tools during clean up after Gulf oil spill • Poor utilization of equipment resulting in over purchasing and delays • Needed a way to provide visibility to the country about clean up efforts Solution • Utilized the RFID best practices learned by Wal-Mart and quickly put them to use in the Gulf • Using ShipCom’s CATAMARAN™ solution to enable a fast and reliable way of deploying an RFID solution that could integrate with the current back-end system. • Used mobile handhelds with RFID and GPS to keep track of all equipment – 10,000-12,000 assets Benefits • Eliminate pen and paper process • Real-time asset visibility and visibility • Improved utilization of equipment and tools, stopped over renting, reduced unnecessary purchasing of safety stock • Ability to replicate solution to track office assets during emergency evacuation Partner Sempra Energy Business Issue • • • • Out of 250,000 Meters installed yearly, 3300 were not being billed $1.5 million yearly revenue losses due to lost meters Inefficient paper based stock-taking processes No real-time visibility of gas meters in the supply chain Solution • Motorola fixed and handheld readers set up at Sempra’s central warehouse • RFID portal readers scan pallets from suppliers as they enter the warehouse • 64 district warehouses used Motorola RFID handheld readers to accurately control, route and aggregate multiple meter deliveries and installations • CATAMARAN application was tailored to Sempra’s need & seamlessly integrated with Sempra’s ERP system. • Central Enterprise server hosted in addition to distributed warehouse edge servers located across California. • CATAMARAN Mobile & RFID solution to track gas meters at each process gate, from American meter to consumer Benefits • ROI within 30 months & continued savings of $1.5M annually • Increased inventory accuracy with real-time data available • Increased revenues due to improved billings from previously lost meters • Full visibility of gas meters across the supply chain • Reduction in ordering safety stock Volkswagen of Mexico Business Issue • Improve spare parts distribution process for dealers • Improve customer service with faster parts identification and shipping • Reduce cardboard shipping container waste Solution • 16,000+ spare part reusable shipping containers fitted with RFID tags • Motorola XR Series fixed readers mounted at loading docks read containers & send information to VW’s WMS • Return process is simplified as containers pass through dock doors and back into VW’s warehouse Benefits • 30% reduction in annual parts distribution expenses • Reduced shipment errors via switch from manual to automated shipment verification process • Reduced packaging costs and waste from reusable shipping containers • Improved dealer service due to faster shipment verification system • Generating replacement revenue for containers not returned within 10 days Levinoff-Colbex Canadian Meat Distributor Business Issue • Improve tracking process of meat throughout the agri-food logistics chain – in processing, in transit, at distributor,, at food store • Distinguish between usable and non-usable meat in production facility • Track product in distribution chain to enable post-production recalls • Solution had to withstand high temperatures, humidity, extreme shocks and soaking with high pressure sprays Solution • All animals and meat products are tagged • Motorola’s rugged RFID fixed readers are installed along meat production process to track progress Benefits • Meat production process now fully automated requiring no human intervention • Inspectors can pull all associated meat if any part does not pass inspection • Product recalls simplified and tracked to each distribution center for faster alerts and shelf removal • Obtained new customer contracts due to process improvements and increased bandwidth • ROI in less than one year Saint Luke’s Hospital Problem • • • • • • Needed to manage inventory valued at over $2.7M Need to secure supplies, manage expiration date tracking, improve capture of charges Supplies used in Cardiac Catheterization Lab were not properly accounted for Supplies used during cases were not being billed to patient Inaccurate inventory since supply usage was not accurately recorded Over purchasing of supplies to compensate for errors Solution • • • RFID Gen 2 RFID tags assigned to critical items Motorola FX7400 RFID readers set up in key locations monitoring treatment rooms, labs, and critical locations in numerous hallways and stations Cenbion software tracks all moving assets Benefits • • • • Increased revenue from fully capturing charges Due to improved process, now authorized to place larger orders. Recently placed a $900,000 order of pace makers and defibrillators – bulk purchase saved 12% or $127,000 on that order alone Reduced on-hand inventory significantly from 5-10 days to 2-3 days Care givers able to spend less time on administrative duties and care for patients Gilead Sciences Business Issue • Biopharmaceutical company needed to improve quality systems and regulatory compliance • Multiple types of items to track – F&D Admin regulated documents, archived records and biologicals such as tissue samples • Time consuming asset auditing process Solution • RFID readers and antennas were placed above the ceiling tiles in each attorney’s office and connected to an existing Ethernet network • Files automatically checked out to attorney when read by reader • Readers/antennas placed at returns table in the file room to automatically check files in as they are dropped off • FileTrail RFID Solution, including installation of RFID hardware and loading of legacy data, implemented on a fast-track n a matter of weeks. Benefits • Real-time visibility of all assets for easy retrieval • Simplified audit process by reading tags through boxes, no need to break the seal of boxes to inventory and manage samples • Implementing RFID in other areas to track and manage IP assets, patents and trademark files, lab notebooks and traditional file folders City of Hattiesburg Business Issue • Current residential and commercial garbage collection system needed to be updated due to rising liabilities for worker injuries and workers’ compensation claims • Unsightly and unsanitary conditions were being produced by the use of trash bags Solution • Implemented an automated collection system that could track trucks and utilized collection carts (not trash bags) • Placed RFID readers and antennas on garbage trucks along with GPS • Used Otto Environmental trash carts which had embedded RFID tags in the handles • Antenna type, size, placement important for reading tags only when cart was tipped into the truck and not while on side of road • Concept2 Solution ContainerMTR integrated suite of products that is used to manage, track and provide reporting Benefits • Noticeably cleaner city by moving from a bagged trash/open truck collection system to a closed cart/truck compactor • Reduction in injuries and workers’ compensation claims due • Visibility into trash collection by address and the ability to offer incentives to residents • Next steps to expand RFID waste collection tracking solution to recyclables Motorola & RFID • Experience • • • • • Innovation • • • • • Long history in RFID: since 2001 ISO 2000certified/ mature operations Highest skilled applications engineers, engineering design, testing & support Global industry experience Over 75 years of technology innovation Broad RF leadership Many firsts in RFID: Portal, Mobile, Handheld, Multi-protocol, Customers Installations Over 300 RFID Patents Products • • • Most complete suite of RFID reader products in the industry First to market with Industry/Application-Specific Product Line Wireless, Mobile, Scanning & RFID 56% UHF RFID Market Share in North American On The Floor In The Field In The Warehouse