SOFT SKILLS
The Missing Link in Contemporary
Education II
A (brief) Review of Theory
Employment in Decline
Recidivism
Loss/change
of job
Application
to DoR
Placement &
case closure
Training
provided
Employment
Services
Provided
A (brief) Review of Theory
Employer Need
• Social Skills
• Workplace behavior/
values
• Basic Skills
Societal Expectation
A (brief) Review of Theory
2.2 Million ppl
20% =
• 320,000 ppl
• $3 billion
Zone of Control
Critical Thinking
Work Ethic
Social Rapport
Collaboration
Zone of Control
Critical Thinking
•
•
•
Common Sense
Time Management
Problem Solving
Work Ethic
•
•
•
•
•
•
Social Rapport
•
•
•
•
Emotional Projection
Physical Projection
Reception & Interpretation
Differentiated Communication
Collaboration
•
•
Teamwork
Communication
Presence
Trustworthiness
Commitment to Work
Unsupervised Behavior
Commitment to Growth
Professional Boundaries
Critical Thinking
CRITICAL THINKING
Social Rapport
Emotional Projection

Positive Attitude

Enthusiasm

Self Confidence

Personal Chemistry



Zone of
Control
Physical Projection

Eye Contact

Good Personal Appearance

Appropriate Dress
Common Sense
Time Management
Problem Solving Skills
o
Observe Critically
o
Reflect & Evaluate
o
Flexibility
o
Adaptability
o
Make Decisions
Internal
External
Reception & Interpretation
SOCIAL RAPPORT

Courtesy

Small Talk

Willingness to Learn

Active Listening
o
Eye Contact
COLLABORATION
o
Gestures/Body Language/Body
Position

Differentiated Communication Skills With:
Collaboration
o
Public
o
Fellow Employees
Teamwork
o
Supervisors

Cooperation
o
Customers

Dependability

Ability To Accept Criticism

Ability To Learn From Criticism

Conflict Resolution

Resolve Conflict & Negotiate
Communication For Success

Networking & Small Talk

Speak So Others Can Understand

Advocate & Influence

Motivational Skills
WORK ETHIC
Work Ethic
Presence

Consistently On Time
Trustworthiness

Honesty/Integrity

Make Deadlines
Commitment To Quality Of Work &
Company Goals

Wanting To Do A Good Job

Willingness To Be Accountable

Ability To Make Production Quotas

Staying On The Job Until It Is
Finished

Commit To The Position

Reliability

Perform Well Under Pressure
Unsupervised Behavior

Follow Rules

Self-Directed

Self-Supervising
The Conceptual Model
Critical Thinking
•
•
•
Common Sense
Time Management
Problem Solving
Work Ethic
•
•
•
•
•
•
Social Rapport
•
•
•
•
Emotional Projection
Physical Projection
Reception & Interpretation
Differentiated Communication
Collaboration
•
•
Teamwork
Communication
Presence
Trustworthiness
Commitment to Work
Unsupervised Behavior
Commitment to Growth
Professional Boundaries
What we teach when we teach
Explicit (overt) Curriculum
Implicit (covert) Curriculum
JBA’s Street Week
Junior Blind’s STREET Week
Critical Thinking
•
•
•
Community Based Instruction
Time Management
Route Planning
Work Ethic
•
•
•
Social Rapport
•
•
•
•
Confidence
Self-Advocacy
Personal/ Prof Behavior
Informational Interview
Self-Supervision
Dependability
Trustworthiness
Collaboration
•
•
•
Negotiation
Determining Common Goals
Accepting Criticism
The Conceptual Model
Critical Thinking
•
•
•
Common Sense
Time Management
Problem Solving
Work Ethic
Collaboration
•
•
Teamwork
Communication
STREET Week At-A-Glance
Day 1
6:00
7:00
8:00
9:00
10:00
11:00
12:00
1:00
2:00
3:00
4:00
5:00
6:00
7:00
8:00
9:00
10:00
Day 2
Day 3
Wake Up
Breakfast
Meeting
AT Assessmnt
Check In &
Orientation
Goal Setting
Presentation
Keynote
Dinner
Wake Up
Breakfast
Meeting
Campus
Tour
Lunch
Lunch
AT Assessmnt Campus
&
Tour
Intervention
Planning
Planning
Dinner
Dinner
Review &
Evening
Activity
Review &
Evening
Activity
Critical
Thinking
Work Ethic
Review &
Evening
Activity
Day 4
Day 5
Wake Up
Breakfast
Meeting
Travel
Presenter
Lunch
AT Lesson
Scavenger
Hunt
Dinner
Wake Up
Breakfast
Meeting
Soc. Skills
Program
Lunch
Soc. Skills
Program
Presenter
Check In
Dinner
Review &
Evening
Activity
Review &
Evening
Activity
Social Collaboration
Rapport
Day 6
Wake Up
Breakfast
Meeting
Travel
SFB
Program
Lunch
SFB
Program
Travel
State Fair
Day 7
Day 8
Day 9
Wake Up
Breakfast
Meeting
Travel
Presenter
Lunch
Presenter
Travel
Presenter
& BBQ
Wake Up
Breakfast
Meeting
Travel
Presenter
Lunch
Student
Planned
Activity
Wake Up
Breakfast
Meeting
Pack &
Check In
Lunch
Review &
Evening
Activity
LCB’s New Foundations
Critical Thinking
Expectations
Personal Values
Work Ethic
• Organization
• Research
• Work-life balance
• Ethics
• Writing skills
• Financial Literacy
Social Rapport
•
•
•
•
•
Informal Communication
Personal/ Prof Relationship
Formal Interviewing
Collaboration
• Conflict resolution
• Advocacy
Domains & Constituent Skills
Critical Thinking
Social Rapport
Collaboration
•
•
Teamwork
Communication
•
•
•
Common Sense
Time Management
Problem Solving
Implications for Vocational
Rehabilitation
• Persons with disabilities can develop a soft-skills
advantage when competing for jobs
• Recidivism cycles can be inhibited or broken
• Rehabilitation Departments can reach more
individuals in need
Implications for the Successful
Life
• Persons with disabilities can find role models and
mentors
• Create positive identities for themselves
• Foster community integration