SIRSIDYNIX OVERVIEW Barbara Pacut, Gary Martin, Marcin Majorkowski NA KONFERENCJI W BIBLIOTECE POLITECHNIKI ŁÓDZKIEJ, 06.2010 Who are we? Tomorrow’s Libraries. Today. WE SERVE LIBRARIES • • • • • Established in 1979 Largest customer base of any ILS vendor – 4,200 server installations worldwide (all ILS’s) – 7,500+ fiscal agencies (independent libraries & consortia) – 25,000+ library outlets (buildings) – 350 million individuals served by SirsiDynix clients Global Organization – Operations in 40+ countries in the Americas, Europe, Africa, Middle East, and Asia-Pacific Financial Stability – 2009 was our best year ever – Company is profitable – Receives Dunn & Bradstreet’s highest ranking for a company our size & shape Significant Growth: ~150 new hires last 18 months Tomorrow’s Libraries. Today. THE SIRSIDYNIX WAY • OUR VISION: – SirsiDynix delivers technology that supports librarianship and helps communities thrive. Working every day with a growing community of over 4,000 library customers in 70 countries, SirsiDynix is dedicated to connecting people with library resources that educate and inspire. • Our Commitment: • Develop and deliver provocative, robust software for library staff and patrons • Create Centers of Excellence: service beyond the software • Cultivate communities of SirsiDynix librarians: together, we can make libraries better for today and for tomorrow Tomorrow’s Libraries. Today. Who are our customers? Tomorrow’s Libraries. Today. DIVERSE NEEDS… DIVERSE MARKETS Breakdown of global Symphony customer base by library type Special Libraries 26% Academic Libraries 25% Public Libraries 39% Tomorrow’s Libraries. Today. K-12 Libraries 7% Other 11% Consortia 4% SAMPLE OF GLOBAL CUSTOMERS Tomorrow’s Libraries. Today. 7 SOME OF THE BUSIEST LIBRARIES IN N.A. USE SYMPHONY 30 million annual circulations 22 million annual circulations 15 million annual circulations 13 million annual circulations Tomorrow’s Libraries. Today. Our customers are happy Tomorrow’s Libraries. Today. 2009 CUSTOMER SURVEY RESULTS • Total number of surveys: • Customers reported “on time” completion 785 94% Rankings* • Average Communication rating: • Average Professionalism Rating: • Average Satisfaction Rating: 4.32 4.57 4.43 Scale: • 1-Extremely Unsatisfied • 3-Satisfied • 5-Extremely Satisfied Tomorrow’s Libraries. Today. What are we presenting? Tomorrow’s Libraries. Today. Tomorrow’s Libraries. Today. LIVE HORIZON TO SYMPHONY MIGRATIONS Detroit Public Library (Michigan) Grand Ledge Area District Library (Michigan) Irving Public Library (Texas) Indiana University (Indiana) Kirkendall Public Library (Iowa) Marrickville Council (Australia) Mercer County Public Library (New Jersey) Tomorrow’s Libraries. Today. LIVE HORIZON TO SYMPHONY MIGRATIONS Montana State Library (Montana) Montana State Law Library (Montana) Moore Theological College (Australia) Nioga Library System New York Chiropractic College (New York) Okaloosa County Public Library System (Florida) Portage District Library (Michigan) Salt Lake City Schools (Utah) Sparta Public Library (New Jersey) TAFE NSW Library Services (Australia) Utah Valley University US Army War College Library (New York) York Hospital (Pennsylvania) Tomorrow’s Libraries. Today. SIRSIDYNIX SYMPHONY STRENGTHS • Proven Symphony ILS platform, with more than 2,700 server installations worldwide • Modern n-tier architecture Tomorrow’s Libraries. Today. SYMPHONY N-TIER ARCHITECTURE Presentation Tier •Staff Clients, User Experience Interfaces, Reporting Tools For presenting content or running applications via web or desktop software Application Tier •Symphony Modules and 3rd Party Interfaces Serves up applications from server for presentation Business Tier Business objects and rules; data manipulation and transformation into information Data Access Tier • Products: Circulation, Cataloging, Acquisitions, Serials, OutReach, Reserves, Hyperion, Self Check, ILL, Print Mgmt • Standards: NCIP, SIP2, X12, OAI, XML •Symphony Server • Policies, Rules, Access Control •Symphony Interface to RDBMS Interfaces with database and handles all I/O Data Tier • ODBC, SQL, API, Web Services •Relational Database Management Systems (RDBMS) • Products: Oracle, Microsoft SQL Server, C-ISAM • Standards: MARC21, Unimarc, Dublin Core, CommInfo, Unicode, Cosati/Cendi Data storage Operating System Tier •Server OS Platforms Industry-standard server environments Hardware Tier • MS Windows Server (32- & 64-bit), Unix (Solaris, AIX, HP-UX), and Linux (Red Hat & SUSE) •Server Hardware Platforms Industry-standard microprocessor-based platforms Tomorrow’s Libraries. Today. • Products: WorkFlows, StaffWeb, e-Library, Enterprise, Hyperion, iPhone App, Director’s Station, Web Reporter • Platforms/standards: Windows, Mac, Linux, IE, FireFox, Safari, Mobile browsers, Flash, HTML, XML, SOAP, REST • RISC and x86-64 http://www.webopedia.com/quick_ref/app.arch.asp SIRSIDYNIX SYMPHONY STRENGTHS • • • • • • • • Proven Symphony ILS platform, with more than 2,700 server installations worldwide Modern n-tier architecture Flexible RDBMS options: Oracle or MS-SQL Mature, rich functionality Fully customizable and adaptable via API/Web Services Standards-based (MARC21, XML, Unicode, SIP2, NCIP, etc) Powerful, feature-rich Java client (self-updating); optional Web Client for streamlined, basic functionality PDA-based circulation & inventory; online/offline modes Tomorrow’s Libraries. Today. SIRSIDYNIX SYMPHONY STRENGTHS • • • • • • • • LDAP/Active Directory support for single sign-on Granular Display & Maintenance policies for consortia support Built-in full-text, keyword searching of entire db Web 2.0, faceted, pattern-recognition searching Built-in Reporting/Utilities with scheduling, distribution, and output options Director’s Station/Web Reporter reporting options Software as a Service hosting: no hardware to maintain or upgrade Server OS: Unix, Windows, and Linux from multiple manufacturers Tomorrow’s Libraries. Today. JAVA STAFF CLIENT • • • • • • Win 2000, XP, Vista Mac OSX Self Updating Intuitive Configurable Login-based preference settings Tomorrow’s Libraries. Today. STAFFWEB • • • • • • Flash Application Runs on browser Circulation, Cataloging, and Reports Modules Streamlined Easy Short learning curve Tomorrow’s Libraries. Today. E-LIBRARY • • • • • • • CSS stylesheets – easy to change look Multiple gateways –local branding for each library Graphic searching Bestsellers, Recommended Reading Reading Programs Enrichment Content, including Enhanced content Tell Me When Tomorrow’s Libraries. Today. ENTERPRISE • • • • • • • Integrated with e-library using common CSS Sophisticated natural language searching with facets Auto-complete with blacklists Did you Mean? RSS Reader reviews Library Favorites Tomorrow’s Libraries. Today. BOOKMYNE IPHONE APP • • • • • Free to customers with Symphony 3.3 and up Free download to patrons from iPhone App Store Library info, including maps & directions Search & place holds (incl. Books by Mail) My account, including fines and renewals Tomorrow’s Libraries. Today. SCHOOL ROOMS • • • • • • • • Audience-targeted content Integrated with e-library using common CSS Sophisticated natural language searching with facets Auto-complete with blacklists Did you Mean? RSS Reader reviews Library Favorites Tomorrow’s Libraries. Today. POCKETCIRC • • • • • Windows Mobile Circulation Inventory Software only or bundled with hardware HW includes WiFi, bluetooth, and laser scanner Tomorrow’s Libraries. Today. REPORTING SOLUTIONS • • Web Reporter web-based reporting Director’s Station OLAP Statistical Server Tomorrow’s Libraries. Today. GLOBAL PLATFORM • • • • Full Unicode support e-Library Enterprise WorkFlows Java Tomorrow’s Libraries. Today. SYMPHONY: STANDARDS-BASED • Open, evolutionary solutions that adhere to leading industry standards – – – – – – – – – – – – – – N-tier architecture Windows / Mac OSX clients PDA Platforms (WindowsCE) UNIX / Linux / Windows servers Oracle or MS-SQL RDBMS Java OpenURL XML Z39.50/Bath Profile X12 SIP2 / NCIP ISO ILL MARC21 & Unicode SIF Tomorrow’s Libraries. Today. Highlights for Consortia Tomorrow’s Libraries. Today. LOCAL BRANDING Tomorrow’s Libraries. Today. FLEXIBLE SEARCH SCOPING Tomorrow’s Libraries. Today. FLEXIBLE AUTHENTICATION WITH MULTIPLE RESOURCES LDAP, SIP2, and NCIP authentication Tomorrow’s Libraries. Today. LIBRARY- AND/OR USER-SPECIFIC PROFILES Profiles control theme, branding, languages, and content Tomorrow’s Libraries. Today. SORTABLE HOLDINGS DISPLAY Sort by clicking column heading. Defaults for each profile Tomorrow’s Libraries. Today. LIBRARY-SPECIFIC RECORD OWNERSHIP POLICIES Tomorrow’s Libraries. Today. UNLIMITED AND CUSTOMIZED POLICY LISTS FOR EACH LIBRARY Tomorrow’s Libraries. Today. HIERARCHICAL CIRCULATION/HOLDS MATRIX WITH UNLIMITED HOLD FILL ORDER LEVELS Tomorrow’s Libraries. Today. MARC21, UNIMARC, DUBLIN & OTHER METADATA FORMATS IN SAME DATABASE Tomorrow’s Libraries. Today. SIMPLE & SECURE ACCESS RIGHTS MANAGEMENT Tomorrow’s Libraries. Today. ACCESS RIGHTS INCLUDE DISTRIBUTED REPORTING Tomorrow’s Libraries. Today. FLEXIBLE TRANSACTION REPORTING PER LIBRARY OR GROUP Tomorrow’s Libraries. Today. COMPREHENSIVE SELF-SERVICE OPTIONS Tomorrow’s Libraries. Today. INCLUSIVE USER COMMUNITY WITH INTERACTIVE WEB FORUMS & LISTSERVS Tomorrow’s Libraries. Today.