2012 Community Conference Achieve peer-to-peer fundraising success with Engaging Networks Jonathan Purchase: Engaging Networks Marta Fornal de Seixas: Engaging Networks October 16, 2012 Peer-to-Peer fundraising • supporters become fundraisers for your charity asking friends, family and work colleagues to donate • tremendous variety in peer-to-peer fundraising ranging from endurance events, give up your birthday, walks, reada-thons • campaigns can be organised by the charity or driven by the fundraiser Expanding reach and influence • • • fundraisers are at the centre of peer-topeer campaigns charities generally measure donations to evaluate success the wider influence of the campaign is critical: • • • how many donors become fundraisers themselves how many donors maintain a relationship with the charity how many donors pass on the campaign The importance of the donor journey • the donor journey therefore becomes critical in achieving wider influence and campaign growth • what is the narrative of your campaign? • is your campaign brand integrated into the donation process? Campaign brand / integration “Analysis of cumulative giving through charity websites powered by Network for Good shows the giving experience has a significant impact on donations: Donors who gave through pages branded by the charity started at a higher level ($187) and increased more (to $279) than those who gave through generic pages ($163, rising to only $202). That’s 38% more.” source: Network for Good (2010) Impact on donor retention “In analyzing online giving, it is clear that the better the online experience is for donors, the higher the retention rate over time.” source: Network for Good (2010) Our peer-to-peer tools • • • • • • • fundraiser registration / login fundraiser admin area donation page page search display widgets social sharing Automated email communication - triggers • reporting Team and individual • fundraisers can create a team • fundraisers can join a team • fundraisers can work individually Peer-to-peer is social • fundraisers have raised very little money directly through social networks • peer-to-peer is about friends recruiting friends and family to donate and talk about themselves • social networks are a critical tool in peer-to-peer campaigns From brand to third party Simplify, customise, integrate • you need tools that are simple for fundraisers to use • you need tools that can be completely integrated with your website and campaign brand • you need tools to effectively expand your reach • you need tools that are simple to implement P2P campaign Users journey? Setting up the P2P campaign Fundraiser admin panel Fundraiser / team page search widget Donation page / widget Fundraiser registration / login widget Fundraising thermometers P2P campaign Social sharing copy Key points: • Theme roller: Customised look and feel • Inline editing Campaign performance - reporting Exporting fundraisers • Export into XLS or CSV • Exporting donors, individual fundraisers, teams • Segment by Goal • Segment by amount donated • Embed fundraising thermometer on your website • Embed list of recent donors on your website Exporting donors Questions ? Find out more by CONTACTING US www.engagingnetworks.net