Payroll’s Role in Corporate Disaster Preparedness Plans Presented by: Thomas Whalen Director of Sales, NE Region TFG Card Solutions, Inc. 38 Corrigan Way Old Tappan, NJ 07675 646.285.2101 800.457.5809 trwhalen@optonline.net TFGCARD 1 Agenda • • • • • • • Overview of corporate disaster plans Payroll’s role in disaster preparedness Disaster’s impact on the employer and employee Tax deposit and filing relief Implementation recommendations Q&A Suggestions 2 Terminology • • • • • • • Business emergency plan Corporate disaster preparedness plan Emergency management Crisis management/planning Business continuity planning Disaster recovery planning Contingency planning 3 dis·as·ter (dĭ-zās'tər, -sās'-) n. An occurrence causing widespread destruction and distress; a catastrophe. Anything that disrupts your pay process 4 • Does your business have a plan? • Do all employees know what it is? • Have you contributed to the plan? Companies across the globe are looking for ways to ready themselves for these disasters before they happen. 5 Typical components of disaster preparedness plans Pre-Event Planning – Identify the Issues and Put Tools in Place. Threat avoidance Alternative site evaluation Succession planning Resource stockpiling Insurance Training Testing 6 Put the plan in motion – Resources help you get started. http://www.ready.gov/business/_downloads/sampleplan.pdf 7 Typical components of disaster preparedness plans Operational Recovery Life Safety Containment and clean-up Damage assessment Crisis communication Mobilization Interim/Manual operations Operational recovery Return home/Back to “normal” 8 What about payroll? 9 What about payroll? Payroll departments have a key role in corporate disaster planning, although most don’t realize it until it’s too late! 10 The need for pay is now GREATER than EVER! What happens when… 11 The delivery mechanisms you rely on to disburse payroll throughout the country are disrupted due to natural or manmade disasters? 12 The easy answer = Get ALL employees on Direct Deposit Goal: 100% direct deposit participation Reality: Underbanked employees currently rely on paper Source: FDIC Economic Inclusion Study 13 ¼ of your workforce can’t participate in your plan. Key Reasons for Unbanked in America: • • • • • • Not enough money High service charges Bounced too many checks Do not trust banks Banks do not feel welcoming Language barriers at banks 14 Hurricane Katrina Client: • National footprint • Payroll operations not affected • 20 stores in Gulf Coast region affected by hurricane • Corporate plan distributes $500 aid to each affected team member Only 1/3 received the aid in their greatest time of need. WHY? 15 Alternative access to money What is the importance of employee direct deposit participation, especially when disaster strikes? Paper pay checks require employees to: • wait for payroll to stop payment • wait for the paycheck to be re-issued • figure out how to get check cashed without ID The tragic element of what’s happening doesn’t pay the bills. Employees need alternative and immediate access to money. 16 Even when checks were delivered… Check cashing stores ran out of money! 17 The back-up plan… Ensure all employees, the banked and unbanked, are on direct deposit. • Traditional Bank Account • Account at Credit Union • Alternative direct pay 18 Now that we understand… Pay Distribution Goal 100% on Direct Deposit: 1st Partners in place: banks, credit unions, payroll cards 2nd Effective internal team communication 3rd Management buy-in 19 Payroll down What happens when disaster strikes payroll? Downtown Ft. Worth, TX 2000 20 What is payroll’s back-up process for: • Processing systems? • Tax deposits? • Overnights? • Operations? 21 Be Proactive How proactively has your payroll department contributed to the company’s disaster plan? By having a plan in place you are able to: Your biggest investment, your employees Get to the root of the problem (direct deposit) Understand and access the tax implications, benefits, and aid available Gain full support of management team in direct deposit efforts 22 Checklist Payroll’s Plan 1. Appoint payroll emergency team 2. Back up banking contacts 3. Tax resource 4. Implement an alternative funding platform to accept emergency payments A. B. 5. Set up tax preparation service specializing in business contingency planning Learn about Disaster Assistance available through the IRS: http://www.irs.gov/businesses/small/article/0,,id=147154,00.html Debit card solution – to get to 100% direct deposit participation - or Payroll debit cards to all employees – regardless of direct deposit Outline emergency funding amounts for each employee or employee type 23 Selling to Management 1. Motive – Is payroll’s disaster preparedness plan: A proactive effort to improve your organization - or A response to mandate (i.e. how does your department plan to decrease spending in 2010?) 2. Investigate – Does your company have a disaster plan? No plan in place: share this presentation with management team Plan in place: ask management how to get payroll a seat at the table 3.Share – Schedule a meeting with management Show management your plan that includes: Direct deposit mechanism for every employee Employee welfare plan (emergency funds) Tax implications Overall benefit to company 24 Direct deposit to ease stress, minimize risk, and prepare for the unexpected while: • Increasing employee productivity. • Protecting funds and easily replace lost cards. • Stopping check delivery fees. • Minimizing stop payment exposure. • Eliminating escheatment liability. • Reducing check fraud. • Using existing direct deposit/ACH platform • Going green – and reducing your carbon footprint Every year paper checks use over 674 million gallons of fuel & add over 3.6 million tons of CO2 to the environment. 25 Don’t let your business be the one without a payroll plan. Direct deposit helps all employees in their greatest time of need. 26