©2013 Avaya Inc. All rights reserved February 26-28, 2013 | Orlando, FL Virtualizing Real-time Applications with VMware vCloud Suite Pramod Mahadevan, Manager ISV Alliances #AvayaATF ©2013 Avaya Inc. All rights reserved 2 February 26-28, 2013 | Orlando, FL Agenda • • • • Corporate Overview Challenge and Opportunities in the Cloud Era The Journey to Your Cloud Virtualizing Business Critical Applications – VMware + Avaya • Closing Thoughts / Key Take-A-Ways ©2013 Avaya Inc. All rights reserved 3 February 26-28, 2013 | Orlando, FL VMware is the Customer Proven Market Leader • Company Overview • • • • • • $4.6 billion in 2012 revenues >$4.5 billion in cash and equivalents 30%+ operating margins ~13,000+ employees worldwide 5th largest infrastructure software company in the world Proven in the Trenches • • • • • 300,000+ VMware customers 100% of Fortune 100 100% of Fortune Global 100 99% of Fortune 1000 97% of Fortune Global 500 ©2013 Avaya Inc. All rights reserved 4 February 26-28, 2013 | Orlando, FL VMware’s Mission Enable Our Customers By Simplifying and Automating IT in the Cloud Era Optimizing IT Efficiency… Enabling Greater Business Agility… Leading to a More Engaged, Productive Workforce Enabling Business Transformation thru IT Transformation ©2013 Avaya Inc. All rights reserved 5 February 26-28, 2013 | Orlando, FL Challenges and Opportunity in the Cloud Era #AvayaATF ©2013 Avaya Inc. All rights reserved 6 February 26-28, 2013 | Orlando, FL Challenges - The Shifting IT Landscape Work Style Applications Devices Delivery Methods ©2013 Avaya Inc. All rights reserved 7 February 26-28, 2013 | Orlando, FL A Different Perspective Required ©2013 Avaya Inc. All rights reserved 8 February 26-28, 2013 | Orlando, FL Our Focus A More Flexible, Scalable, Efficient Infrastructure for All Apps ©2013 Avaya Inc. All rights reserved Existing Datacenters 9 Public Cloud Services February 26-28, 2013 | Orlando, FL Our Focus Empowered, Secure Mobile Workforce A More Flexible, Scalable, EfficientCloud Infrastructure for All Apps End-User Computing Infrastructure & Management Existing Datacenters ©2013 Avaya Inc. All rights reserved 10 Public Cloud Services February 26-28, 2013 | Orlando, FL The Journey To Your Cloud #AvayaATF ©2013 Avaya Inc. All rights reserved 11 February 26-28, 2013 | Orlando, FL A New Approach to Cloud The Software Defined Datacenter #AvayaATF ©2013 Avaya Inc. All rights reserved 12 February 26-28, 2013 | Orlando, FL Software-defined Datacenter: All infrastructure is virtualized and delivered as a service, and the control of this datacenter is entirely driven by software. ©2013 Avaya Inc. All rights reserved 13 February 26-28, 2013 | Orlando, FL For Rapid Delivery of IT Resources and Services to the Business APP APP APP APP APP APP APP APP OS OS OS OS OS OS OS OS Software Defined Datacenter VDC 1 Management & Automation Software Defined Storage VDC 2 Software Defined Networking and Security Software-defined Datacenter Services Software-defined Datacenter Services Compute ©2013 Avaya Inc. All rights reserved 14 February 26-28, 2013 | Orlando, FL What is the vCloud Suite? Components of a Complete, Integrated Cloud Infrastructure IT Service Provisioning vCloud Suite vCloud Automation Center vFabric Application Director Cloud-enabled Application Provisioning Automated Operations Management for the Cloud Disaster Recovery Automation Cloud Networking and Security IaaS & Hybrid Cloud Connectivity vCenter Operations Management Suite vCenter Site Recovery Manager vCloud Networking and Security vCloud Director vCloud Connector vSphere Enterprise+ Virtualization Platform Sold and licensed exactly as vSphere: per-CPU ©2013 Avaya Inc. All rights reserved 15 February 26-28, 2013 | Orlando, FL Virtualizing Business Critical Applications – VMware + Avaya #AvayaATF ©2013 Avaya Inc. All rights reserved 16 February 26-28, 2013 | Orlando, FL Customers Increasingly Virtualizing Business Critical Applications The early days of virtualization Web Servers ©2013 Avaya Inc. All rights reserved DHCP Servers 17 • 24+ Million Virtual machines running on vSphere today • More Workloads running Virtualized than Physical (increasing at a rate of 9% year) • Tier 1 Apps Virtualized in high percent and continuing to growing • • • • MS Exchange MS SQL Oracle DB SAP 42% 47% 28% 28% February 26-28, 2013 | Orlando, FL vSphere 5.1 per Virtual Machine Capabilities Virtual Machine Capabilities in vSphere 5.1 vs. Typical Application Requirements 4 <100 GB IOPS Memory Disk IO vSphere 5.0 vSphere 5.1 40+ Gb/s vSphere 5.1 vSphere 5.1 vSphere 5.0 vSphere 5.1 CPU 1,000,000 IOPS 1 TB vSphere 5.0 2 CPUs vSphere 5.0 64 CPUs <1 Mb/S Network IO Source: VMware Capacity Planner analysis of >700,000 servers in customer production environments ©2013 Avaya Inc. All rights reserved 18 February 26-28, 2013 | Orlando, FL Business Continuity Solutions Unique to VMware vSphere IT Problem Application failures App is absolutely critical to business App needs more resources VMware Solution vSphere HA • Native MSCS support* • App-aware APIs Windows VMware ESXi ©2013 Avaya Inc. All rights reserved VMware ESXi Fault Tolerance for zero downtime, zero data loss, continuous availability Hot-Add Capacity(vCPU, 1 vCPU 2 GB 4 vCPU 64 GB vRAM) Datacenter Disaster Recovery Windows VMware Site Recovery Manager 19 VMware Site Site A (Primary) vCenter Recovery Server Manager VMware Site Site B (Recovery) vCenter Server Recovery Manager VMware vSphere VMware vSphere Servers Servers February 26-28, 2013 | Orlando, FL VMware vSphere 5.1 • From a Performance Perspective vSphere 5.1 Targets…. • Big Data / HPC & Hadoop • Low Latency / High Throughput • Mega-Monster Applications • Large Scale vSphere deployments (vCenter performance enhancements) • View and VMware vCloud® Director® environments ©2013 Avaya Inc. All rights reserved 20 February 26-28, 2013 | Orlando, FL Avaya Product Mappings ISV vSolution ISV Supported Versions vSphere Support Versions vSphere Features / Functions Avaya Aura® Application Enablement Services (AES) 6.2 5 vMotion & HA Avaya Aura® Application Enablement Services on VMware is a software application that provides an enhanced set of telephony application programming interfaces (APIs), protocols, Web Services, and direct IP access to media for 3rd party and developer access to Avaya Aura™ Communication Manager features. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya - Agile Communication Environment 6.2 5 vMotion & HA Avaya Agile Communication Environment™ is a software application running on VMware that simplifies the integration of Avaya and select multi-vendor communications systems with the business layer in order to accelerate workflows that depend on people. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Secure Access Link (SAL) 6.2 5 vMotion & HA Designed to help you simplify network management and increase your support options, Avaya Secure Access Link (SAL) is an innovative, remote-access architecture that can provide greater security, reliability and flexibility. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya WebLM License Server 6.2 5 vMotion & HA A Web-based license manager (WebLM) to manage licenses of one or more Avaya software products for your organization. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Customer Experience Management Solutions 6.2 5 vMotion & HA Avaya offers a complete Customer Experience Management solution for organizations of all types and sizes. Our integrated suite of routing, multimedia, self-service, desktop, and performance management applications help companies achieve their business goals through delivery of a differentiated customer experience. ©2013 Avaya Inc. All rights reserved 21 February 26-28, 2013 | Orlando, FL Avaya Product Mappings (continued) ISV vSolution ISV Supported Versions vSphere Support Versions vSphere Features / Functions Avaya Aura® Session Manager 6.2 5 vMotion & HA Avaya Aura® Session Manager enables new distributed SIP-based system solutions featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, much easier "on-net" call routing, and greatly enhanced SIP scalability and security. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Presence Services 6.2 5 vMotion & HA Avaya Aura® Presence Services provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Utility Services 6.2 5 vMotion & HA Utility Services provides the tools to help analyze, configure, optimize and maintain the Avaya Aura® applications in a VMware solution. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Communication Manager 6.2 5 vMotion & HA Communication Manager provides 700+ PBX features, high reliability and scalability, and advanced features for productivity and mobility. Builtin capabilities include conferencing and contact center applications. A wide range of servers, gateways, and analog, digital, and IP-based communication devices is supported. Communication Manager is now offered as a vAppliance as part of the Avaya Aura Virtualized Environment. This Avaya solution permits any VMware user to add business accelerating UC Collaboration features to their virtualized server environment. ©2013 Avaya Inc. All rights reserved 22 February 26-28, 2013 | Orlando, FL Additional Resources – Avaya* Resource Type Examples Support Statements / VMware Ready • Support Statements / VMware Ready (Search for ISV name.) Press Releases (Joint or related to virtualization) • Avaya Showcases VMware Integrated Solution for Next-Generation Data Centers (May 10, 2011) • Avaya to Accelerate Collaborative Cloud with New Turnkey Solutions Featuring EMC, VMware Technologies (August 27, 2012) • Avaya VPN Gateway for VMware Data Sheets, Deployment Guides, Solution Overviews and Papers • • • • • • • Avaya Virtualization Provisioning Service Avaya VPN Gateway for VMware VMware Solution Exchange Partner Collateral (Search for ISV name.) VMware View Avaya Blog Avaya VMware Youtube Video's VDI Communicator support for VMware (Look under "Third Party Components") Avaya Virtualization Provisioning Service Customer Stories &Testimonials Other • http://www.avaya.com/usa/ • http://www.avaya.com/usa/portfolios/unified-communications/ * New tools and resources are created on a regular basis. Check web sites for the latest ©2013 Avaya Inc. All rights reserved 23 February 26-28, 2013 | Orlando, FL Closing Thoughts / Key Takeaways • Virtualization has taken off and VMware is leading the charge to a new era of Cloud with the Software Defined Data Center (SDDC) • The end game won’t be about just virtualizing what we have today, rather about the new way that IT and other services such as UC will be delivered in the Private, Public, Hybrid Cloud tomorrow. • Avaya’s leading UC product portfolio, networking stack and support for VMware technologies demonstrates thought leadership in the UC segment and Cloud technologies. • Virtualized Aura Platform • Collaboration Pods • VMware + Avaya - a winning combination! ©2013 Avaya Inc. All rights reserved 24 February 26-28, 2013 | Orlando, FL Accelerating the Journey to Your UC Cloud Pierre Mathys, EMC Corp Sr. Business Development & Solutions Manager, Strategic Alliances & OEM pierre.mathys@emc.com #AvayaATF ©2013 Avaya Inc. All rights reserved 25 February 26-28, 2013 | Orlando, FL Journey to the Cloud Maturity Model Cloud Initial Consolidation Lower Costs Mixed Workload Infrastructure Quality of Service Cloud Elastic Pools of Resources % Virtualized Simplify Infrastructure ©2013 Avaya Inc. All rights reserved Automate Processes 26 Transform IT February 26-28, 2013 | Orlando, FL Choosing Your Foundation Wisely Public Cloud No Infrastructure ©2013 Avaya Inc. All rights reserved Private Cloud Single Vendor Converged Infrastructure Reference Architecture 27 Coalition-Led “Best-of Breed” Converged Infrastructure February 26-28, 2013 | Orlando, FL Decade Based Data Center Outlook Relentless growth ahead – mostly… Data Center Dynamics 2010 to 2020 124 103 times times 36 Only Double times 2010 2020 Data ©2013 Avaya Inc. All rights reserved 2010 2020 2010 CPU 2020 HDD Density 28 2010 2020 Budget February 26-28, 2013 | Orlando, FL The CPU to HDD Performance Gap CPU improves 100 times every decade – disk speed hasn’t MOORE’S LAW: 100X per DECADE CPU continue to improve while disk drive performance remains flat. As a result, applications will suffer more and more unless we rapidly move to FLASH. FLASH 10,000 times improved 100 times improved 2000 ©2013 Avaya Inc. All rights reserved 2010 29 2020 February 26-28, 2013 | Orlando, FL Most Data Will Be Stone Cold While we increasingly can’t erase data, we can store it better 4,123 TB 37.5 TB 110 X 2011 2021 Hot Warm Cold Evolution of 50 TBs in 10 Years ©2013 Avaya Inc. All rights reserved 30 February 26-28, 2013 | Orlando, FL Anatomy of a Enterprise FLASH Drive Designed for reliability, data integrity and performance Controller SLC NAND FLASH SAS or SATA ports DRAM End to End CRC ©2013 Avaya Inc. All rights reserved 31 February 26-28, 2013 | Orlando, FL FLASH Becomes More Affordable Projected to fall below $1/GB by 2018 40% LOWER Consumer electronics keep driving FLASH FAB capacity up. As a result, FLASH NAND prices will continue to fall EACH YEAR ©2013 Avaya Inc. All rights reserved 32 February 26-28, 2013 | Orlando, FL Two Major Components of Your SLA Transaction and Capacity support needed for UC Applications Lowest $/IO SLA Target SSD Needed Transactions SLA $ Lowest $/GB NL-HDD Needed Capacity ©2013 Avaya Inc. All rights reserved 33 February 26-28, 2013 | Orlando, FL Powerful, Flexible Modular Architecture More processing power. Self-Optimizing Pools. Any network. SAN NAS CLOUD BLOCK FILE OBJECT iSCSI FC FCoE CIFS NFS pNFS MPFS REST SOAP SSD Unified Multi-Protocol • Share file and volumes on any network Multi-Controller Scale HDD • Add processors as needed • Scale up to 96 CPU cores and thousands of drives Self-Optimizing Pools • Achieve lowest transaction cost and lowest capacity cost dynamically and simultaneously – all the time! ©2013 Avaya Inc. All rights reserved 34 February 26-28, 2013 | Orlando, FL Keeping Up with Moore’s Law Relative Performance Increase Five high performance VNX deployment strategies 100 90 80 70 60 100X 50 40 30 40X 20 10 0 1X 3X 10X VNX VNX + FAST VNX-F VNX + Lightning VNX-F + Lightning FAST ©2013 Avaya Inc. All rights reserved 35 February 26-28, 2013 | Orlando, FL High Performance Storage Hierarchy The data continuum is FLASH centric and extends to the host PCIe FLASH SSD FLASH 200uS ©2013 Avaya Inc. All rights reserved Inactive Data 1,500uS HDD Working Set 50uS • Host-side read FLASH caching shields data from SAN and array latency • Array side FLASH protects data against host failure • Array side HDDs accumulates inactive data at lowest cost 36 February 26-28, 2013 | Orlando, FL Server & Storage Working Together Storage Compute will Enable UC Systems to Scale Server Side CPU CPU DRAM DRAM FAST FAST FLASH ©2013 Avaya Inc. All rights reserved Storage Side 37 SSD HDD February 26-28, 2013 | Orlando, FL Data Continuum As data activity falls, different technologies apply “Hot” high activity VFCache COST Data Activity OPTIMIZED Dynamic Storage Hierarchy differentiated on Access Density Cost SSD FAST Cache SSD FAST VP 15K HDD “Cold” NL-HDD low activity Data Age ©2013 Avaya Inc. All rights reserved 38 February 26-28, 2013 | Orlando, FL Avaya's Collaboration Pod for Avaya Aura® Virtual Environment (VE) Randy Cross Director of PLM Avaya Networking #AvayaATF @cross_randy ©2013 Avaya Inc. All rights reserved 39 February 26-28, 2013 | Orlando, FL Avaya Collaboration Pod Rapid deployment of real-time apps through pre-integrated solutions Applications Networking Integrated Solution Compute Storage Integrates best of breed network, compute, storage, management and applications as a single solution offering ©2013 Avaya Inc. All rights reserved 40 February 26-28, 2013 | Orlando, FL Collaboration Pod for Avaya Aura® VE Pod Components • Applications / Compute • • • • 3 x Servers G450 Gateway Storage: • • Avaya Pod Orchestration Suite, VMware vCenter, EMC UniSphere Gateway: • • Messaging Server (optional) 2 x SBC (optional) 1 x SBC Mgmt (optional) 2 x VSP 7024 2 x ERS 4826 KVM VSP 7000 Top of Rack Switch & ERS 4826GTS Management : • • 2 x G450 Gateway’s Networking: • • VMware ESXi 5.0 on VMware compatible servers Avaya Aura Virtualized Environment Avaya Aura Messaging Server (optional) EMC VNX 5300 (Ethernet or iSCSI adaptors) Security: • • Avaya Pod Orchestration Suite SBC Enterprise (optional) ©2013 Avaya Inc. All rights reserved EMC VNX 5300 41 February 26-28, 2013 | Orlando, FL Avaya Aura® Virtualized Environment The Experience Begins with the Application Avaya Aura® VE Communication Manager 6.2 (includes Call Center Elite) Presence Services 6.1 Session Manager 6.2 Secure Access Link 2.2 WebLM 6.2 Application Enablement Server 6.2 ACE 6.2 Utility Services 6.2 System Manager 6.2 Future: Avaya Aura® Messaging, Avaya Aura® Conferencing 7 and CES on VMware; support for additional VMware tools (fault tolerance and dynamic resource scheduling) ©2013 Avaya Inc. All rights reserved 42 February 26-28, 2013 | Orlando, FL Pod Orchestration Suite Solution Orchestration from the application to the network layer Umbrella management for “single pane of glass” experience Layered dashboard for health monitoring, diagnostics, performance and reporting Application Layer Fault & Performance Drill down to individual components to easily identify and solve issues Virtual Layer Server Layer Storage Layer Network Layer ©2013 Avaya Inc. All rights reserved 43 February 26-28, 2013 | Orlando, FL Pod Orchestration Suite Dashboard—Pod Status at a Glance Component details (fault and monitoring data) Real-time view of components in the rack Click on any element to get a detailed view ©2013 Avaya Inc. All rights reserved Status indicators per component 44 February 26-28, 2013 | Orlando, FL Total Virtualization Integration Follow the vMotion • vCenter sends alerts to Avaya VM Orchestration/ UniSphere • Network and storage changes completed manually or dynamically Pod Orchestration Suite vCenter Configuration and VM Orchestration Unisphere ©2013 Avaya Inc. All rights reserved 45 February 26-28, 2013 | Orlando, FL Delivering Flexible Services Layer 2 Virtual Service Network Virtual Service Network Mapping of a Layer 2 VLAN into a Virtual Service Network delivering seamless Layer 2 extensions IP Shortcuts VLAN VLAN Native IP routing across the Virtual Service Fabric without the need for Virtual Service Networks or any additional IGP Layer 3 Virtual Service Network Mapping of a Layer 3 VRF into a Virtual Service Network delivering seamless Layer 3 extensions Inter-VSN Routing Virtual Service Network Enhancing 802.1aq by offering a policy-based Layer 3 internetworking capability of multiple Virtual Service Networks ©2013 Avaya Inc. All rights reserved Virtual Service Network 46 Virtual Service Network February 26-28, 2013 | Orlando, FL Avaya VENA Distributed Top-of-Rack (DToR) DC Integration: Don’t Get Stranded on an Island • • • • • Reduces inter-server latency Reduces ports on the Core Easily scales capacity Reduces costs & complexity Create shared resource pool • FAST-mode • Combine related resources for a solution SPB-mode DToR Flexible: up to 480 Switches, 15,360 x 10GbE Ports, 259.2Tbps • Create virtual modular design • SPB-mode • Evolve existing DC without complete re-engineering FAST-mode DToR Structured: Multiple up to 8 Switches, 256 10GbE Ports, 5.12Tbps ©2013 Avaya Inc. All rights reserved 47 February 26-28, 2013 | Orlando, FL Avaya Fabric Connect Based on Shortest Path Bridging (SPB) Data Center 1 Data Center 2 Avaya Fabric Connect ©2013 Avaya Inc. All rights reserved 48 What it Enables: • Business Continuity • Long Distance vMotion • Resource Sharing • Predictable Performance • Multi-Vendor Interop • Single Protocol Simplicity • Market Proven Reliability February 26-28, 2013 | Orlando, FL Avaya Collaboration Pod Application Roll-out Managed Pod Infrastructure 1QCY2013 Unified Communications 2HCY2013 (POI) Contact Center CC VDI ©2013 Avaya Inc. All rights reserved 49 Video February 26-28, 2013 | Orlando, FL Thank you! #AvayaATF @cross_randy ©2013 Avaya Inc. All rights reserved 50 February 26-28, 2013 | Orlando, FL