Emergency
Operations
Plan
For Western Mass. COADs
Purpose, Scope, Situation
Overview and Assumptions
 Pages
6–7
 Community organizations will work to
minimize impact of emergencies by
collaborating and coordinating services
 Covers four counties of western MA
 COAD member agencies may respond,
but COADs themselves are not response
organizations, only coordinating
 COAD agencies will not self-deploy
Concept of Operations
 Pages
7–9
 Foundation is situational awareness
 Levels of activation




1 – Steady State/Monitoring
2 – Partial Activation
3 – Full Activation
4 – Long-Term Recovery
Organization and Assignment
of Responsibilities
 Page
9
 COAD chair notified of member actions
 COAD chair provides updates to MA
VOAD and Mass 2-1-1
 COAD agencies organize into
subcommittees based on resources they
provide
 Conference calls
 Closeout reports
Direction, Control, and
Coordination
 Pages
9 – 10
 Local IC/EMD in charge
 Coordinate with ESF-7 desk at MEMA, if
staffed
Information Collection,
Analysis, and Dissemination
 Page
10
MEMA &
Local EMD
COAD chair
gathers information
Subcommittee
chairs
relay information
to
COAD chair
receives resource
requests
COAD chair
Subcommittee
chairs contact
members
COAD chair
contacts
subcommittee
chairs
AND
Other COADs
Communications




Pages 10 – 12
0700 and 1900 briefings with COAD officers,
subcommittee chairs, WebEOC monitor, PIO,
MA VOAD
0800 and 2000 briefings with subcommittee
chairs
Agenda for all briefings:




Update on situation
Update on activities
Update on needs of agencies or community
Assignment of tasks
Administration, Finance, and
Logistics
 Page
12
 Keep records for FEMA reimbursement
Plan Development and
Maintenance
 Page
12
Plan Section
Review/Revision
Frequency
Basic Plan,
Annexes, and Job
Action Sheets
Every two years
Contact Lists
Every year
Notification Drills
Exercise
Frequency
Every year
Twice/year
Authorities and References
 Page
13
 Each agency must follow its own limits
and regulations
Emergency Support
Categories Annexes








Pages 14 – 28
Animal care
Care services
Debris removal
Financial assistance
Food
Goods
Health care, spiritual,
emotional, and
mental health
 Housing
 Professional
services
 Repair/rebuilding
 Services for special
populations
 Transportation
 Volunteers
Continuity of Operations Plan
 Pages
29-30
 Staffing and succession of officers and
subcommittee chairs
Appendices







A: List of Member Agencies (pp. 32 – 34)
B: Resource Directory/Subcommittees (pp. 35
– 36)
C: Free Conference Call Instructions (pp. 3738)
D: Acronyms (p. 39)
E: Job Action Sheets (pp. 40 – 46)
F: EMD Contact Info (p. 47)
G: Contact Info for Key COAD Members (pp.
48 – 50)
Please move to the
appropriate county table if
you’re not already there!
In Like a Lion
Tabletop Exercise
Exercise Overview
 Exercise
scope: 1.5 hours of play, limited
to introducing emergency management
personnel and COAD members to each
other and testing the newly developed
COAD Emergency Response Plan
 Mission area(s): Response and Recovery
Objectives and Core
Capabilities
1.
2.
3.
Introduce EMDs and COAD members to
each other (Community Resilience).
Allow both groups to become familiar
with the COAD EOP (Public and Private
Services and Resources).
Identify gaps in the EOP and in training
(Public and Private Services and
Resources.
Participant Roles and
Responsibilities
 Players:
Respond to situation presented
based on current plans, policies, and
procedures.
 Facilitators/Scribes: Moderate discussions
and make note of significant
observations.
Exercise Structure
 Two
modules (storm warning and
recovery)
1.
2.
3.
Scenario
Small group discussion with prompting
questions
Report out
 Hotwash
Exercise Guidelines





This is an open, low-stress, no-fault environment.
Varying viewpoints, even disagreements, are
expected.
Base your responses on the current plans and
capabilities of your organization.
Decisions are not precedent setting; consider
different approaches and suggest improvements.
Issue identification is not as valuable as
suggestions and recommended actions that
could improve response and recovery efforts;
problem-solving efforts should be the focus.
Testing the EOP—please write suggestions for
improvements directly on the Plan.
Assumptions and Artificialities
 The
exercise is conducted in a no-fault
learning environment wherein
capabilities, plans, systems, and processes
will be evaluated.
 The exercise scenario is plausible, and
events occur as they are presented.
 All players receive information at the
same time.
Exercise Schedule
Module 1: Storm Warning
Report out
Module 2: Recovery
Report out
2:00 – 2:30
2:30 – 2:45
2:45 – 3:15
3:15 – 3:30
Hotwash
3:30 – 3:50
Closing Comments
3:50 – 4:00
Module 1: Storm Warning
Module 1
March 25, 10:00 A.M.
The National Weather Service
is predicting a major
snowstorm will come across
New England bringing up to
three feet of heavy, wet snow
and high winds. Snowfall will
begin around midnight tonight
and continue for at least 24
hours. The heavy snow will stick
to tree limbs likely bringing
them down on power lines
and roads. The entire state is
expected to be affected.
Module 1
March 25, 10:00 A.M.
The State Emergency Operations Center (EOC)
in Framingham is currently at a Level 1 (Steady
State/Monitoring) activation, with plans to
transition to a Level 2 (Partial Activation) this
evening. MA VOAD (Massachusetts Voluntary
Organizations Active in Disasters) members are
scheduling a conference call to discuss
individual member organizations’ actions and
checking with MEMA to see if they will be
needed once transitioned to partial activation.
Module 1: Key Issues
 The
storm will begin in approximately 14
hours and last for at least 24 hours.
 The snow will be heavy causing trees to
fall on power lines and roads.
 The entire state is expected to be
affected.
Module 1: Discussion
 Talk
amongst your small groups
 Note significant items
 Write recommendations on the Plan
 Report out at 2:30
Module 2: Recovery
Module 2
April 1, 10:00 A.M.
It’s been almost a week
since the storm hit and 5%
of Hampshire County
residents are still without
power. Northampton has
two shelters open and
several communities have
emergency rest centers
open during the day.
Module 2
April 1,10:00 A.M.
A large apartment complex in Northampton was
rendered uninhabitable when the weight of the snow
on the roof caused it to collapse. There are now 150
residents who need a long-term housing solution.
Module 2
April 1,10:00 A.M.
Channels 22 and 40 have reported heavily on this story
causing a flood of calls offering donated clothing and
baby goods. Donated goods have started piling up in
the parking lot of the Salvation Army.
Module 2
April 1,10:00 A.M.
Several hundred homes in Hampshire County have
lawns littered with tree limbs. Some of these falling
limbs damaged roofs, which now require tarps.
Module 2: Key Issues
 150
Northampton
residents need
long-term housing.
 Donated goods
are piling up.
 Homes have tree
debris and are in
need of tarps on
their roofs.
Module 2: Discussion
 Talk
amongst your small groups
 Note significant items
 Write recommendations on the Plan
 Report out at 3:15
Hot Wash
 Strengths
 Areas
for Improvement
Closing Comments
 Slides
and EOP will be on WRHSAC’s
website; we’ll email link and attendee
contact info
 Thank you to speakers, facilitators/scribes,
WRHSAC
 Feedback forms
 Please leave nametags