Personal Qualities of a Health Care Worker

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Career interests P2,5,6
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Administrative jobs
Medicare
Chiropractic x3
Dental
Dental Assistant
Dietician x2
Electrocardiograph Technician
Emergency Medical Services
Hydrotherapy
Hematologist
Holistic Health
Laboratory Technician
Lawyer
Medical Assistant
Meditation
Microbiologist
Military Career
Mortuary Sciences
Nurse
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Oncology Nurse
Registered Nurse x5
Pediatric Nursing
NICU Nurse
Surgical Nursing
Newborn Nursery
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Optometrist
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Paramedic x2
Pharmacist x3
Psychiatric Medicine x3
Psychologist x2
Physical Therapy x8
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Sports Physical Therapy
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Sports Training x2
Fitness
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Physician
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Optometry
Doctor
Surgeon x2
Plastic Surgeon x2
ER Physician
Ophthalmologist
Orthopedic Surgeon
Neurologist
Neurosurgeon (Brain) x3
NICU Cardiac Surgeon
Pediatrician x4
Oncologist X2
Endocrinologist (Diabetic Doctor)
Psychiatrist
Radiology x2
Speech Therapy
Veterinarian x5
Personal Qualities of a
Health Care Worker
Unit 3
Personal and Professional
Characteristics
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Certain personal attitudes, values, and rules
of appearance apply to all health care
professions.
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It is an appearance that inspires confidence
and a positive self-image.
Personal and Professional
Characteristics
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Research shows that within twenty seconds
to 4 minutes people form an impression
about a person based on their appearance.
5 Factors That Contribute to Good
Health
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Health care professionals promote health and
disease prevention. A health care worker
should present a healthy appearance.
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Diet
Rest
Exercise
Good Posture
Avoid tobacco, alcohol, and drugs
Personal Appearance
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In health care it is importance to have a
clean, neat and professional appearance.
Know what is rules are established at your
place of employment.
Who are
these guys?
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Professional Appearance
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Uniforms
Clothing
Name Badge
Shoes
Personal hygiene
Nails
Hair
Jewelry
Make up
Personal Characteristics
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Many personal/professional characteristics
and attitudes are required in health
occupations.
Make every effort to develop the following
characteristics and incorporate them into your
personality.
Personal Characteristics
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Empathy – being able to understand another
persons feelings, situation, and motives
Personal Characteristics
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Honesty – truthfulness and integrity are
important in any career
Personal Characteristics
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Dependability – employers and patients rely
on you, so you must accept responsibility by
being prompt to work and doing your job
accurately and timely
Personal Characteristics
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Willingness
to learn –
You must
be willing to
adapt to
change.
Change often
requires learning
new techniques
or procedures.
Personal Characteristics
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Patience – tolerant
and understanding
Acceptance of
Criticism – criticism
can be constructive
and allow you to
improve your work
Personal Characteristics
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Enthusiasm – enjoy
your work and display
a positive attitude
Self-motivated –
ability to begin and
follow through on a
task. Set goals and
work to attain them
Personal Characteristics
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Tact – the
ability to do and
say the kindest
and most fitting
thing in a
difficult
situation.
Competence –
you are
qualified and
capable to
perform a task.
Personal Characteristics
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Responsibility – willing
to be held accountable for
your actions.
Discretion – use good
judgment in what you say
or do. Confidentiality is
important.
Team Player – learn to
work well with others.
Working together can
accomplish a goal much
faster than individually.
Bell 9/19
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WHO AM I?
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Everyday this person scored himself on 13
different virtues (A virtue is a positive trait or
quality, moral excellence) including sincerity,
justice, moderation, silence, humility, tranquility,
etc. He stated:
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“though I never arrived at the perfection I had been so
ambitious to obtaining, but fell far short of it, yet as I
was, by the endeavor, a better and happier man than I
otherwise should have been had I not attempted it.”
Virtues
Teamwork
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Teamwork consists of many professionals,
with different levels of educations, ideas,
backgrounds, and interests, working together
for the benefit of the patient.
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Teamwork improves communication and continuity of
care.
A leader is an important part of every team.
Good interpersonal relationships are essential.
The “Golden Rule” (treat others as you would want to
be treated) should be the main rule of team work.
Teamwork
Teamwork2
The Golden Rules of Teamwork
1. Help each other to be RIGHT - not wrong.
2. Look for ways to make New ideas work - not for reasons why they
will not work.
3. If in doubt - Check it Out. Don't make negative assumptions about
one another.
4. Help each other Win and take pride in each other's successes.
US, WE, OUR, TOGETHER, not they, them, their, those guys.
5. Speak Positively about each other, help those who make mistakes
learn.
6. Maintain a positive attitude. Work to improve the situation no matter
what that situation is.
7. Act with initiative and courage as if everyone depends on you.
8. Do everything with Enthusiasm for nothing is as contagious as
success.
9. Whenever you can remember to Give things away rather than take
them away: Give Respect, Recognition, Power, Support, Compassion, Help.
10. Never give up.
Professional Leadership
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Leadership
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The skill or ability to encourage people to work together
and do their best to achieve common goals.
A leader is defined as an individual who leads or
guides others, or who is in charge to command
others.
In a group, every member who makes a contribution
to an idea can be considered a leader.
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Leadership in a group passes from person to person as
each individual contributes to the group’s goal.
Professional Leadership
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Leaders are frequently classified as one of
three types based on how they perform their
leadership skills.
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Democratic leader – encourages the participation of
all individuals in decisions. Listens to others opinions.
Laissez-faire leader – informal type of leader, will have
minimal rules, group functions with little or no
direction.
Autocratic – often called a dictator, maintains total
rule, makes all decisions.
Bell work 09/21
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Recall the leadership
styles we discussed
yesterday.
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Are you a leader?
What type are you?
Show your leadership and teamwork
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Simon Says
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Everyone must do whatever
Simon says, as long as Simon
prefaces his or her request
with the phrase, "Simon says
..." So "Simon says, stand on
one foot" must be complied
with, but "Jump up and down"
should not. Anyone who
compiles at the wrong time is
out. Last one in the game wins
-- and, if you're willing to risk it,
becomes the next Simon.
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Red Light, Green Light
You're in the middle, with your
back to a lineup of panting
kids. At "Green Light!" they'll
creep/walk/run toward you -until you spin and holler "Red
Light." Anyone who doesn't
instantly freeze is sent back to
Start. First to touch you
switches places.
Stress
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Working in health care can be very stressful.
Sometimes you will deal with life and death
situations.
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How do you handle stress?
Stress
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Stress is the body’s reaction to any stimulus
that requires a person to adjust to a changing
environment.
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Change always initiates stress.
The stimuli (an event) to change, alter
behavior, or adapt to a situation are
stressors.
Stress
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Stressors can be caused by internal or
external forces.
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Internal stress – “heart attack,” cancer
External stress – new job, marriage, divorce, test.
No matter what the cause, a stressor will
cause the body to go into alarm or warning
mode…..the “fight or flight” response.
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The sympathetic nervous system prepares the
body for action by releasing the hormone
adrenaline into the blood stream.
Stress
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Not all stress is harmful.
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A small amount of stress is essential to an
individual’s well-being because it makes the
person more alert and raises the energy level.
Stress can cause positive feelings such as
excitement, anticipation, self-confidence, and a
sense of achievement.
Stress – How can you handle it?
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Stop: immediately stop what you are doing to
break out of the stress response.
Breathe: take a slow deep breath to relieve
the physical tension.
Reflect: think about the problem and the
cause of the stress.
Choose: determine how you want to deal
with the stress.
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