Supervisors are
…when it comes to employee
What is engagement?
Engagement is the process of leading people
by enabling them to want to do whatever is
necessary to ensure the continuous high
performance and success of the organization.
Scarlett Surveys International
What is engagement?
Engagement is the process of leading people
by enabling them to want to do whatever is
necessary to ensure the continuous high
performance and success of the organization.
Source: Scarlett Surveys International
More than 1 in 10 employees are
fully disengaged
Source: Corporate Leadership Council
The Three Types of Employees
1. Engaged: Employees work with
passion and feel a profound
connection to their company.
They drive innovation and move
the organization forward.
2. Non Engaged: Employees are
essentially “checked out.”
They’re sleepwalking through
their workday, putting time—but
not energy or passion—into their
work.
3. Actively Disengaged:
employees aren’t just unhappy at
work: they’re busy acting out
their unhappiness. Every day,
these workers undermine what
their engaged coworkers
accomplish.
Source: Corporate Leadership Council, 2004
Source: Corporate Leadership Council, 2004
Source: Corporate Leadership Council, 2004
Leaders Are a “Force Multiplier” of Commitment
Here are some leader characteristics that research has shown to have a powerful
impact on commitment:
The Leader:
• Accepts responsibility for successes and failures
• Cares about employees
• Puts people in the right roles at the right time
• Demonstrates honesty and integrity
• Adapts to changing circumstances
• Appropriately handles crises
• Breaks down projects into manageable components
• Demonstrates passion to succeed
• Holds people accountable
• Listens carefully to views and opinions
• Makes sacrifices for direct reports
• Respects employees as individuals
• Inspires others