MOTIVATING & ENGAGING EMPLOYEE 18 MARCH 2021 Today’s outline Employee engagement begin with the leader The engaged employee Engaging employees Creating lifelong connections with employees What is employee engagement • “The emotional commitment the employee has to the organization and its goals.” Kevin Kruse, Forbes Contributor and NY Times Best Selling Author • “The art of getting people to believe what you want them to believe. ” Jim Whitehurst, CEO of Red Hat • “Emotional connection an employee feels toward his or her employment organization, which tends to influence his or her behaviors and level of effort in work-related activities.” Business Dictionary • ” Employee engagement is the emotional attachment employees feel towards their place of work, job role, position within the company, colleagues and culture and the affect this attachment has on wellbeing and productivity. ” HR ZONE 1. Employee engagement begin with the leader Employees don’t work for companies. They work for people. Leadership style directly impacts engagement in the organization. Why does it matter? Manager who have engaged with their employees, have 3 things in common • Strong communication • Build on people strength • Manage performance 2 types of manager MICRO MANAGER ENGAGE MANAGER Micro Manager CONTROLLING NOT COLLABORATIVE OFTEN LACK STRATEGY & VISION • Collaborative Engaging Manager • Encouraging • Offer Constructive Feedback • Provide Support Why we should care about Employee Engagement 1. Employee engagement affects productivity 2. High level of employee engagement help to attract & retain talent 3. Employee engagement impacts sales & customer retention 4. Employee engagement impacts your reputation as a leader What motivates & engage today’s employees What’s employees want Fair Compensation Opportunity for growth A Sense of Purpose 3 Types of Employees Fully Engaged Employees Moderately Engaged Employees Actively Disengaged Employees Gallup Survey G12 in 2018 US workers Employee engagement survey in Indonesia Done by PM-ELI in Q1 2015 Today’s outline Employee engagement begin with the leader The engaged employee Engaging employees Creating lifelong connections with employees 2. The Engaged Employee Tips to Influence employee regarding how they feel about their work & then develop a team of highly engaged people: • Weed out actively disengaged employees. • Focus on communication Engaged with good communication Be consistent & responsive Provide feedback regularly Focus on strengths & positive characteristics Get to know your team outside of work Manage Disengaged Employees Sign of disengaged employees: • Unreliable • Withdrawn • Apathethic • Asocial How to solve disengaged employees 1. 2. 3. 4. 5. Acknowledge Changes Explain the impact Investigate Agree on a plan Offer support Today’s outline Employee engagement begin with the leader The engaged employee Engaging employees Creating lifelong connections with employees 3. Engaging Employees Myths regarding employee engagement • A formal employee engagement program is all you need • There is only so much you can do about employee engagement • Manager aren’t directly affected by employee engagement • Employee survey are the keys to high level of employee engagement Engaged & Disengaged Employee’s Video Disengaged Manager Fully Engaged Manager Team Member Feel distant Rarely meet at review High turnover Low Morale Regular Feedback Good Communication Put their people first Employee love working with her/his Low turnover What employees want from their leaders Transparancy Career Growth Respect Employee Wants Elements of Magnetic Culture Transparancy Employee Development Honest Communication Work Life Balance Today’s outline Employee engagement begin with the leader The engaged employee Engaging employees Creating lifelong connections with employees Creating lifelong connection to employees Use purpose to drive employee engagement Give Employees control • Make sure your team understands the company greater purpose • Believe in greater purpose • Help employee understand how their work supports the greater purpose • Regularly discuss the greater purpose Use Purpose to drive employee engagement Give Employees Control • Tell What, Not How • Measures Result • Let them make a choice • Seek success not perfection • Allow flexible hours • Encourage decision making Low-cost ways to show employees they are valued Send a handwritten note to appreciation Make sure everyone feel like part of the team Publicly recognize good work Go above & beyond to personally help people Create new opportunities for your people Higher engagement leads to greater productivity, customer loyalty, employee retention, and profits.. Hi Leaders, Let's Make time for your people ☺