Lean Production Based On The Book “The Machine That Changed The World” By Womack, Jones & Roos MIT’s 5 Year $5 Million Research Project On The Automobile Industry Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Manufacturing Differences Ford Toyota Model T - 1908 - 1955 Customized parts produced by computer-aided flexible machining cells Higher skill level for assembly needed Skilled interchangeable labor Life-time guarantees to trained labor force force Low variety and high volume High variety and low volume products products Quality “first time”; the 5 After the fact quality control Why’s Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Standardized “interchangeable” parts produced by gauges Parts “simpler” to attach Manufacturing Differences (Cont.) Ford Toyota Model T - 1908 Division /specialization of labor Vertical integration of most parts Dedicated machines; long setup time Management stock price focused and short-run oriented - 1955 Work teams with flexible job descriptions and multiple skills Suppliers as partners in development Set-up time from 8 hrs to 3 mins Management customer focused and long-run oriented Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. GM v. NUMMI v.Toyota Single Site Statistics-- 1987 Statistic GM Farmingham NUMMI Fremont Toyota Takaoka Assembly Hours per Car 31 19 16 Assembly Defects per 100 Cars 135 45 45 Assembly Space Sq. Ft per Car per Yr. 8.1 7.0 4.8 Inventories of Parts (average) 2 weeks 2 days Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. 2 hours Relations with Suppliers Mass Lean Production Adversaries Not part of design process Contracts awarded on competitive bidding Future price increases after “foot in the door” Same product over time Secretive to other suppliers Short term relationship Production Team members Part of design process Contracts on ability to meet target costs Future cost savings shared Better product over time Active supplier associations Long term relationship Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. People Differences Mass Lean Production Variable cost Limited Skill Set Follow Procedures Drones Individual People Are Expenses Short Term Relationship Functional Leader Production Fixed Cost Flexible Innovate Problem Solvers Team Member People Are Assets Long Term Relationship Project Leader Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Career Path Differences Example - Engineer Mass Lean Production Entry Level: Functional Focus Only Path: Drive Train Jr. Engineer Drive Train Dept. Manager Drive Train Sr. Engineer Drive Train Dept. Manager Short Term Relationship Production Entry Level: Assby, Mktg., Engineering Path: Drive Train Body Project Team Special Development Long Term Relationship Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Other Differences Mass Lean Production Retain Shareholders with Cosmetic Quarterlies During Downsizing Each Stakeholder is on their own Quality Circles Are an Assigned Extra Duty JIT - Push Inventory to Others in the Chain Process Improvements by Specialists Brought In Production Interlock Ownership, e.g. Pension Fund Owners During Downsizing help Find “Safe Haven” Quality Circles Are for Team Problem Solving JIT - Reduce Inventory Throughout the Chain Process Improvements by the Team Members Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Marketing / Distribution Automotive Industry Mass Lean Production Independent dealer Not involved in product development No link to factory Sold from inventory “Herb Tarlick” salespeople No formal training One time sale Infrequent mktg. survey Short term relationship Production Company owned Full involvement in product development Direct link to factory Made to custom order Knowledgeable salespeople Full product training Life time loyalty Constant feedback Long term relationship Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999. Key Message Lean Production requires all organizational elements and relationships to be in harmony with the production process. Success requires forging long term “win-win” relationships with all stakeholders. Employees Suppliers Customers Shareholders Dealers Recyclers Copyright, Ansari, Bell, Klammer and Lawrence, Management Accounting: A Strategic Focus, Irwin-McGraw-Hill, 1999.