Manpower
Technology Delivers Access to Global Talent Market
Supply
Demand
Our Focus For Today
• The Problem: Accessing the Right Talent (at the right
time)
– Focusing within the IT Market
– Labor Shortages
– Skills Gap
– The Impact of Offshoring
• The Solution: Increase Supply and Decrease Demand
– Technology-enabled
– Produces efficiencies
– Provides access to a greater talent pool
– Partnerships
During the Course of this presentation:
60 babies will be born in the U.S., 244 babies will be
born in China, and 351 babies will be born in India
The top 10 jobs in 2010 did not exist in 2004
If Myspace were a country it would be the 11th largest
in the world (between Japan and Mexico)
China will soon become the number one English
speaking country in the world
Introduction
Manpower
4,400
offices worldwide
4.4 million
employees worldwide
400,000
worldwide clients
$20B in
Revenue
457,000
78
countries and
territories
North
American
employees
What We Do
People
permanent, temporary, staffing, professional
Training
online, in-person, classes, programs
HR Services
recruiting, prescreening, testing, interviewing
Outsourcing
recruitment process outsourcing, vendor
managed solutions
Consulting
HR consulting, research and diagnostics,
benchmarking, talent architecture, career
transition, organizational consulting
The Problem…
The Skills Gap
2012
Year by which the
demand for
systems analysts
is expected to
increase by 39%
Jobs, Trade, Sourcing and the Future of the
American Workforce
?
50%
Rate at which
enrollment in U.S.
computer science
programs has
dropped since
2000
The Economist
Top Trends in 2007
Strategy: Seeding the Execution Edge
1. Process improvement will be job No. 1
2. IT works on closing the sale
3. Companies make their Web sites more
engaging
Technology: Building the Bridge to
Tomorrow's Technologies
1. The move to a new architecture
marches on
2. Enterprise applications start losing
their luster
3. Data quality demands attention
4. IT reluctantly embraces Web 2.0
Management: Metamorphosis is Underway
1. The division between IT and business will
diminish
2. CIO compensation keeps climbing
and IT organizations will keep growing
3. CIOs struggle to find business-savvy
technologists
Security & Risk: The Defense Never Rests
1. No abatement of IT security threats
Security concerns turn users away from
Windows
2. Security morphs into risk management
3. Compliance achieves what government
intended
Intensifying Trends
•
•
•
•
Demographic evolution
Economic development
Global competition
Technological progress
The Solution…
Increase
Supply
Migration
Education / Training
Public-Private initiatives
School links
Un(der) employed
Diversity / Inclusivity
Reskill / Upskill
Older Workers
Offshore
Cross-training
Flexibility
Workforce optimization
Computerization
Automation
Process redesign
Job redesign
Offshore
Outsource
Workforce optimization
Decrease
Demand
Global Resourcing
Manpower Professional &
Global Resourcing
access to offshore IT talent for onshore
projects through our dedicated global
resourcing.
On-demand access to in-demand IT consultants
from low cost countries, working remotely for
you
Where is the Talent?
Manpower has access to over
150 vendor partnerships in over
30 countries through our global
resourcing partner
–
–
–
Access to best and brightest
around the world
Facilitating nearshore and
offshore teams
Vast array of available talent
across various technologies,
disciplines and roles
Technology Delivers Access to Global Talent
Market
Why Technology?
 Technology enables Companies to operate in markets or
geographies they previously had no access to
 Offshoring
 Technology is the VMS process facilitator and can bring some instant
process efficiencies, which can lead to instant cost efficiencies. It is
the key component to achieving success.
What is our Technology?
Manpower operates with Oracle’s (PeopleSoft’s) Service
Procurement Technology within the Vendor Managed
Solutions (VMS) Market
 Currently supplying staff across 35 countries, through the technology
How do I manage a global workforce?
What is Vendor Managed Service (VMS)?
 Managed Services Programmes (both Master and Neutral Vends) are on
the increase
 Staffing Industry Analyst, 2007 Top 10 Trends and Events
 A Vendor Managed Service is where a company will partner with a
specialist provider to effectively outsource the management of their
contingent workforce.
 Master and Neutral Vend scenarios
 Human Resource Outsourcing
 Recruitment Procurement Outsourcing
Why VMS? What are the benefits?
 Drivers behind VMS:
 Focus on cost reduction, flexibility, and competitiveness
 Need for holistic view of current and available talent
 What do VMS deals bring to the table?
 Provide experienced delivery with the best combination of service and tools
 Deliver cost savings, process efficiency and control
 VMS programs have many attributes and can be set up in many different
ways but the key purpose of any Program is to remove problems from
the recruitment processes, whilst providing best practice methodologies
with the management information to prove it
Critical Success Factors
Programme Management and Compliance:
Organisational alignment through Sponsorship
Partnership Approach
Communication and Training
Management Information
Visibility and Cost Trends
If you know what’s going on,
you can do something about it!
Speed to Market and
Operational Efficiencies
Fast and Accurate deployment
of Technology is key
Business Efficiencies through
targeted Processes
Approval Chains or Integration
Common Processes can lead to
instant cost savings
Knowledge and Philosophy
Global Knowledge, Locally Delivered
Culture, Laws and Support
Adaptability
Conclusions
Conclusions
 Technology remains the enabler for companies to access the global
talent market, but it is programme compliance and speed to market that
drives the key factor of cost reduction and the right candidate at the right
time.
 Partnership with a Global supplier, whilst retaining the key local
knowledge, with a best practice programme deployment helps to ensure
both access to the global talent in your marketplace and cost reductions
 Manpower’s Program Philosophy
 Understanding the people, the culture, and the laws in each
individual country is key to making a program successful. Without
the direct connections to the local market, global programs have a
greater probability of failing