® Synlighet i datasenteret - vet du hvor dine aktiva befinner seg? IBM Tivoli IT Asset Management 7.2 Portfolio Odd Leonhardsen Nordic. ITSM Community of practise leader oddleon@no.ibm.com © 2006 IBM Corporation IBM Software Group | Tivoli Software Unified solution for Asset and Service Management Grows easily with client needs for faster time to value Tivoli Asset Management for IT Integrated Platform An integrated set of solutions represent the full management of data, processes, tooling, workflow automation and people Common Data Model Tivoli Service Request Manager Maximo Asset Management The core solutions share a common data subsystem for simple data sharing TivoliGroup Change and | Lotus software IBM Software Configuration Processes that Work Together Management Database Tivoli Provisioning Manager The core solutions share a process workflow automation engine No Rip and Replace Leverage existing investments in IBM and 3 rd party IT management tools Tivoli’s process automation engine Lower Cost of Ownership Lower infrastructure and training costs, simple upgrade model Tivoli Asset Discovery for Distributed Tivoli Asset Discovery for z/OS 2 IBM Software Group | Tivoli Software IT Asset Management Discovery and Inventory Hardware Service Desk C&CM Plan Tivoli IT Asset Management provides ● Asset Lifecycle Management ● Software Asset Management ● Software License Management ● Open platform for integration ● Easy maintenance and upgrade Acquire IT Asset Mgmt IBM Software Group | Lotus software Products Include ● Tivoli Asset Management for IT ● Tivoli Asset Discovery for Distributed ● Tivoli Asset Discovery for z/OS Retire Deploy Maintain Corporate Apps: Procurement HR 3 IBM Software Group | Tivoli Software Architectural Overview Tivoli Asset Management for IT Master Asset inventory Asset Lifecycle Mgmt Software Asset Mgmt Software License Mgmt web UI IBM Software Group | Lotus software TADz TADd LPAR Desktop ■ ■ Server Discovery Servers 3rd Party Discovery LPAR Discovery Agents Virtual Machine TAMIT is the one-stop-shop to manage assets – HW, SW, procurement, contracts, leases, warrantees, licenses and more TADd and TADz provide software and hardware discovery services for distributed and z/OS platforms 4 IBM Software Group | Tivoli Software IT Asset Management Business Priorities Accurate Inventory SW License Management Software Asset Purchasing Management Vendor Contracts Management Financial Management Asset Lifecycle Total Cost of Ownership Leases Asset IBM Software IT Group | Lotus software Business Services Costs Management Warrantees Maintenance Asset Costs Service Agreements Audit Readiness Vendor Audits Disposal Internal Audits 5 IBM Software Group | Tivoli Software Tivoli Asset Management for IT TAMIT Application Discovery Services (IT Asset Lifecycle + full SAM) Procurement Rules Based Reconciliation Contracts Human Resources Authorized Finance Discovered Reporting and Analysis IBM Tivoli Integration Composer Enterprise Applications SMS/SCCM Altiris Centennial TCM TPM TNM IP IBM Software Group | Lotus software Other Sources These tables are part of common database shared with TSRM, CCMDB and TPM TADd TADz TADDM Authorized Asset Out of the Box Reconciliation • Authorized assets is the inventory of record • Linkage based on unique attribute(s), like serial number • The Assets are populated via the procurement process and other business processes • Identification of ‘authorized’ Assets missing in Deployed Asset Inventory • Hardware is entered as assets • • Software is entered as entitlements Identification of Deployed Assets missing in ‘authorized’ Asset Inventory • Attributes include: asset, software licenses, location, features, assigned to, condition monitoring, etc • Comparison of attributes/specifications 6 IBM Software Group | Tivoli Software Reporting Tools ■ Report administration through the platform – inherits look and feel and deliver uniform report-level security – removes separate reporting server installation ■ IBM Software Group | Lotus software Tivoli Common Reporting (TCR) – Report engine allows multiple sources – Wide range of formats and graphing options – Conforms to overall Tivoli standard reporting tool ■ Loads of canned reports 7 IBM Software Group | Tivoli Software TAMIT 7.2 License Management Report Samples IBM Software Group | Lotus software 8 IBM Software Group | Tivoli Software TAMIT 7.2 Report Samples … IBM Software Group | Lotus software 9 IBM Software Group | Tivoli Software TAMIT 7.2 Report Samples … IBM Software Group | Lotus software 10 IBM Software Group | Tivoli Software Product Usage Trend reports enables you to identify products that can potentially be dropped / consolidated. Drill down to see who is using the product Chart has a logarithmic scale so trends from multiple metrics can be shown together IBM Software Group | Lotus software 11 IBM Software Group | Tivoli Software Why IBM? Unified Solution Only vendor that can manage all asset classes on a single, unified architecture, combined with service desk, change and configuration management. Industry Expertise Deep industry knowledge across a broad spectrum of asset intensive businesses Oil & Gas, Utilities, Transportation, Life Sciences, Nuclear Power, Government, etc. Ease of Configuration and Upgradeability Software Asset Management Built-in configuration tools allow for easy, on the fly changes to UI, workflows, processes, reports. Configurations readily upgrade from one version to the next. IBM Software | Lotus software Only vendorGroup to provide Software Asset Management for both distributed and Leading, standards-based technology Built ground up on the ITIL framework Breadth of Service Management offering mainframe environments and help manage complex license entitlements. Web-architected platform built on J2EE with advanced business process management; based on SOA, web services and XML. Supports 7 ITIL processes out of the box: Incident, Problem, Change, Release, SLA, Configuration, Availability. IBM offers full breadth of end-to-end asset and service management solutions that operate on a common web services infrastructure. 12