Barbara Derwart
Marilyn B. Silver

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Learn about resources:
◦ Competency Model Clearinghouse
◦ Industry Competency Models
◦ Users Showcase
◦ Resource Database
◦ Tools to Customize an Industry Model
Use a Model to Gather Employer Input
Create a Career Ladder/Lattice
For more information visit us at: http://businessengagement.workforce3one.org
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Competency: “…a specific, identifiable, definable, and measurable skill or characteristic that is essential for the performance of an activity within a specific business or industry context.”
A competency model is a clear description of what a worker needs to know and be able to do
– the knowledge, skills, and abilities – to perform well in a specific job, occupation, or industry.
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OCC_CODE
51-2092
51-4041
51-2031
17-2141
51-9061
OCC_TITLE
Team assemblers
Machinists
Engine and other machine assemblers
Mechanical engineers
Inspectors, testers, sorters, samplers, and weighers
51-1011
49-9042
51-4011
51-4034
17-2112
51-4081
51-4033
51-9198
First-line supervisors/managers of production and operating workers
Maintenance and repair workers, general
Computer-controlled machine tool operators, metal and plastic
Lathe and turning machine tool setters, operators, and tenders, metal and plastic
Industrial engineers
Multiple machine tool setters, operators, and tenders, metal and plastic
Grinding, lapping, polishing, and buffing machine tool setters, operators, and tenders, metal and plastic
Helpers--production workers
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Advanced Manufacturing
Aerospace
Automation
Bioscience
Construction - Commercial
Construction - Heavy
Construction - Residential
Energy
Entrepreneurship
Financial Services
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Geospatial Technology
Health: Electronic Health
Records
Hospitality/Hotel and
Lodging
Information Technology
Long-term Care, Supports, and Services
Mechatronics
Retail
Transportation
Water Sector
For more information visit us at: http://businessengagement.workforce3one.org
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http://www.careeronestop.org/competencymodel/default.aspx
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Searchable by:
◦ Key Word
◦ Resource type
◦ Industry
◦ Occupation
For more information visit us at: http://businessengagement.workforce3one.org
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http://www.careeronestop.org/competencymodel/search.aspx
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Case in Point Stories
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Competency Model In Action
◦ MERIC http://www.careeronestop.org/competencymod el/info_documents/MERICCaseSummary.pdf
◦ Clipper Wind http://www.careeronestop.org/competencymod el/info_documents/WindCMInAction.pdf
For more information visit us at: http://businessengagement.workforce3one.org
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10 http://www.careeronestop.org/competencymodel/competencymodel_users.aspx

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Build or Customize a Model
◦ Create a new model
◦ Customize an industry model
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Build a Career Ladder or Lattice
◦ Describe the jobs
◦ Show the potential for upward mobility
◦ Describe the education and work experience needed to advance
For more information visit us at: http://businessengagement.workforce3one.org
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http://www.careeronestop.org/competencymodel/default.aspx
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http://www.careeronestop.org/competency model/careerpathway/cpwoverview.aspx
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Create an Account
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Login
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Click on Add a New Model
For more information visit us at: http://businessengagement.workforce3one.org
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Go to the CMC
Review the available industry models
Select a model or models
Use Tools to customize the model
Save the model into an Excel spreadsheet
Use the spreadsheet as a data collection form
For more information visit us at: http://businessengagement.workforce3one.org
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http://www.careeronestop.org/competencymodel/pyramid.aspx?HG=Y
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Competency
2. Teamwork: Working cooperatively with others to complete work assignments.
Work With Others
Work as part of a team to achieve mutual goals.
Develop and maintain good working relationships with supervisors and coworkers.
Choose behaviors and/or actions that best support the team and lead toward the accomplishment of work tasks.
Recognize a team’s goals and identify ways to accomplish those goals in increasingly complex workplace situations.
Influence/Negotiate
Work through conflict constructively.
Persuasively present thoughts and ideas.
Respect the views of others.
Build toward consensus.
Influence, motivate, and persuade others in order to achieve company and client objectives.
V e ry
Im po rtan t
Imp ortant
For more information visit us at: http://businessengagement.workforce3one.org
Not I mp or tan t
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Competency
2. Teamwork: Working cooperatively with others to complete work assignments.
Work With Others
Work as part of a team to achieve mutual goals.
Develop and maintain good working relationships with supervisors and coworkers.
Choose behaviors and/or actions that best support the team and lead toward the accomplishment of work tasks.
Recognize a team’s goals and identify ways to accomplish those goals in increasingly complex workplace situations.
Influence/Negotiate
Work through conflict constructively.
Persuasively present thoughts and ideas.
Respect the views of others.
Build toward consensus.
Influence, motivate, and persuade others in order to achieve company and client objectives.
For more information visit us at: http://businessengagement.workforce3one.org
A verage
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Identify Core or Required Competencies
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Identify Course/Module Outcome
Objectives from the Existing Program of
Study
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Compare
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Identify Gaps in Existing Curriculum
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Plan to Enhance Curriculum
For more information visit us at: http://businessengagement.workforce3one.org
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Long-term Care, Supports, and Services Competency Model
Course 1 Course 2 Course 3 Course 4 Course 5 Course 6
3. Planning & Organizing: Planning and prioritizing work to manage time effectively and accomplish assigned tasks.
Planning
• Approach work in a methodical manner
• Plan and schedule tasks so that work is completed on time
• Keep track of details to ensure work is performed accurately and completely
Prioritizing
• Prioritize various competing tasks and perform them quickly and efficiently according to their urgency
• Find ways of organizing work area or planning work to accomplish work efficiently
Contingency Planning
• Anticipate obstacles to project completion
• Develop contingency plans to address obstacles
• Take necessary corrective action when projects go off-track
For more information visit us at: http://businessengagement.workforce3one.org
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Detailed Content and Process Information in
Tutorials
◦ The Competency Model Clearinghouse
◦ How to Use Competency Models
◦ Searching the Resource Database
◦ Build a Competency Model
◦ Build a Career Ladder/Lattice
◦ Webinar: Long-Term Care, Support and Services
◦ Recorded Session: ARRA Technical Assistance: Using
Competency Models
◦ Podcast: NJ Workforce Development Partnership:
Bioscience Competency Model to Connect Job Seekers and Employers
For more information visit us at: http://businessengagement.workforce3one.org
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Uses of Competency Models in
Employer Engagement
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Describe the skills, knowledge, and abilities required by targeted industry/occupation/business
Identify skill gaps and develop customized training for performance improvement
Recommend solutions to routine HR related business concerns
Explain what it takes to be successful: personal effectiveness, academic, and technical competencies
Encourage ongoing professional development and certification
For more information visit us at: http://businessengagement.workforce3one.org
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Research the industry, the economic environment, the labor market, and targeted business concerns
Use competency models to help explain business services:
◦ Training: customized, classroom, OJT, apprenticeship, skill upgrading, credentialing
◦ Personnel: job analysis, job posting, recruitment, screening, retention, assessment, job fairs
◦ Financial: market and wage analysis; tax credits, potential training grants
Seminars: performance improvement, industry trends
For more information visit us at: http://businessengagement.workforce3one.org
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(cont’d)
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Build relationships/personal connections and trust
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Ask questions/listen for understanding
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Create your value proposition
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Demonstrate how you can help/How your service can fill a need
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Show how what you offer is better than what they have now
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Prepare plan and take action
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Evaluate business customer satisfaction
For more information visit us at: http://businessengagement.workforce3one.org
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