IS4133 BUSINESS DATA
COMMUNICATION AND
NETWORKING
1
Project Presentation by group PCCW
Leung ho Ming 50918580
Tang Pik Yan 50942075
Law Tsz Lai 50944086
Tsui King Sing 50928406
Lo Yan Ki 50926787
Lam Ka Chun 50928584
AGENDA
Introduction of Company
 Requirement Analysis
 Technology Components

LAN
 WAN
 Wireless and Mobile
 Security, Design and Management

Conclusion
 Q&A

2
INTRODUCTION TO COMPANY
The Peninsula Hong Kong
 First hotel in Hong Kong (1928)
 300 Rooms
 One of the top 10 hotels over the world

3
MAJOR OPERATION
Room services
 Food and beverage
 Banqueting
 Leisure facilities
 Business centre

4
CUSTOMERS AND SUPPLIERS

Customers






Residents
Restaurant customers
Spa and fitness
Conference holder
Travel Agent
Supplier
Food material
 Wholesaler of daily commodities

5
GOALS AND OBJECTIVES
To provide superior services
 To Satisfy customers’ need with diversify services
 To maintain strong customers’ relationship
 To maintain high market share

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NETWORKING REQUIREMENT ANALYSIS

LAN

All guestrooms
IPTV
 VOIP
 Internet




Office rooms
Staff control system
Different venues(Resturant, Spa center)
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NETWORKING REQUIREMENT ANALYSIS

Intranet
Enhance staff sense of belonging
 Fasten information flows


Wireless


Required by all handheld devices
Extranet
 Enhance

working efficiency of daily processes
WAN

Interconnection between different hotels over the
world
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NETWORKING REQUIREMENT ANALYSIS

Network Security


Keep all sensitive customer information confidential
Network Design and Management

Network traffic control
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TECHNOLOGY COMPONENTS - LAN
The Peninsula Hong Kong Network
Diagram
Web Server
Database Server
Application Server
Email Server
Switch
Firewall
The Internet
Proxy
IPTV in each room
Firewall
Wireless Router
Switch
Guest room
VOIP
Modem
Access Points
Terminals in other places of hotal
Guest room
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TECHNOLOGY COMPONENTS - LAN
100Mbps LAN
 Services






Terminals
PCs
IP Phones
IPTV
Servers
Email server
 Web server
 Database server
 Application Server

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TECHNOLOGY COMPONENTS - LAN

Backbone


100BaseT4 with 100Mbps
Topology

Star-Wired Bus Topology
Printer
Scanner
Switch
Server
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TECHNOLOGY COMPONENTS - WAN
All connected to headquarter server
 No direct links between different hotels

Server
The Peninsula Bangkok
Thailand
Japan
Server
The Peninsula Beijing
The Peninsula Tokyo
Server
The Peninsula Shanghai 2009
Server
China
HeadQuarter
Server
The Peninsula Hong Kong
The Peninsula Manila
Server
The Philippines
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The Peninsula Chicago
Server
The Peninsula Beverly Hills
USA
The Peninsula New York
Server
Server
TECHNOLOGY COMPONENTS – WANIMPROVEMENT

Using Mesh topology
Server
The Peninsula Chicago
Server
HeadQuarter
The Peninsula Manila
The Peninsula New York
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Server
TECHNOLOGY COMPONENTS - EXTRANET
Suppliers
 Travel Agencies

Server
Server
Food Suppliers
Extranet
Server
The Peninsula Hong Kong
Travel Agencies
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TECHNOLOGY COMPONENTS - INTRANET
Based on LAN
 Functions


Announcements
New policy
 Staff arrangement


Communication


Feedbacks to management teams
Enhance sense of belonging
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TECHNOLOGY COMPONENTS – WIRELESS
AND MOBILE NETWORK

Wi-Fi


Support most devices
The Internet
Access Points

Make sure available
anywhere inside the hotel
Handheld Devices
Proxy Server
Laptop computers
Access Points
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Smart Phones
TECHNOLOGY COMPONENTS – SECURITY,
DESIGN AND MANAGEMENT
Access control
 Proxy server
 Data encryption
 Firewall
 Wireless security

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TECHNOLOGY COMPONENTS – SECURITY,
DESIGN AND MANAGEMENT

Network Modeling
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TECHNOLOGY COMPONENTS – SECURITY,
DESIGN AND MANAGEMENT

Managed devices


Policy-based management


NIDS
QoS
Network devices
Load balancing
 Capacity management


Minimize network traffic
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BENEFITS

Suppliers
Able to keep track of customers(hotel)
 Decrease react time of order processing


Hotel
Less costs in finishing repeated daily processes
 Enhance relationship with suppliers
 Easier to retrieve information
 Increase working efficiency

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BENEFITS

Customers
Allowed to access Internet services with different
methods
 Able to book and request services
 Privacies protected
 Special experience (e.g. use PC to control all
equipment)

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LIMITATION
High maintenance costs
 Not easy to ensure customers privacies
 Set up costs > revenue generated
 Time costs in staff training

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SUGGESTION
Budgeting
 Hire specialist to review system
 Keep track of system
 Require new employees with basic computer
operation skills

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Q&A
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