Industrial & Operations Engineering (IOE)
Resources for Improved Healthcare
Mark Van Oyen Ph.D., Associate Professor, IOE, University of Michigan
Industrial & Operations Engineering, University of Michigan
1
Industrial & Operations Engineering (IOE)
skill sets of the Department
• Lean
• Six Sigma
• Operations Research & Simulation
• Ergonomics and Human Factors
• Quality & Statistics
• Supply Chain Management
Linkages to
• UM Hospital and Health Centers
• School Public Health
• School of Nursing
• Ross School of Business
Industrial & Operations Engineering, U.M.
2
National Academy of Engineers
& Institute of Medicine
Call for
A New Engineering/Health Care Partnership
The Time is Ripe: Call to Action
• Healthcare providers are superbly trained to
take care of individual patients
• Healthcare delivery is a complex system
• Engineers are superbly trained to improve
systems
• Healthcare and Systems Engineering have
lived in separate worlds
• APPLY SYSTEMS ENGINEERING TO
HEALTHCARE
Health
care
Other
industries
5
Introduction to the Resources
of the IOE Department
•
Students: Bachelors (250), Masters (140), Ph.D. (80)
– IOE 481 senior design projects in the University of Michigan Hospital via
Mark Van Oyen (formerly Richard Coffey )
– NEW: introduce Ph.D. students and post-docs for longer-term, high-impact
projects
– NEW: Masters students involved with Ph.D. students in hospital projects
•
Mark Van Oyen has started up the HealthE Lab to focus on healthcare operation
and systems
Healthcare Engineering Laboratory
(HealthE Lab)
Engineering-enabled transformation of Healthcare
– Collaborations at University of Michigan on
Healthcare operations and systems
– Seminars
– Working Group
Outreach &
Engagement
Teaching
Grants
(NSF & NIH)
Publications
Faculty
Nurse
Scheduling
Six Sigma
in surgical suite
Continuity of
Care - Lean
Analysis
Ph.D. Research
(Dissertations &
Mentoring that generate
successful graduates)
MS Projects
IOE 590, Independent Studies
Tauber Institute projects
Undergraduate Projects
IOE 481, Independent Studies
Inpatient
Admissions/
Operating
Room
Scheduling
Clinic
Simulation
Study
Inbound
Supply
Chain
Logistics
HealthE Lab: Leveraging Collaboration
Ross
Business
School
HealthE
University of
Michigan
Health System
+ Partner
Hospitals
Lab
Industry
&
Spin-offs
University of
Michigan
Engineering
School
HealthE
Healthcare Engineering Lab
Research
Excellence
Inter
disciplinary
• Operations
Engineering &
Research
Engagement with:
• Quality
•School of
Medicine
• Supply chain
• Delivery-enabling
systems
• Healthcare
systems
• School of Public
Health
• Ross School of
Business
• School of Nursing
Education
Leadership
• Developing
healthcare
professionals:
B.S.E., M.S.,
Ph.D.
• New ideas
impacting society
through the
healthcare
industry
• Enrichment of
curriculum for
IOE, public health,
and other
disciplines
- Operations
- Quality
- Safety
- Public policy
Focus: Advancing Healthcare Operations
• Saving lives, improving quality, and reducing cost through effective planning,
operations management, and service delivery.
Great Potential for Collaboration
University of Michigan
School rankings:
Industrial & Operations Engineering Department - 2nd
Engineering - 9th ($132 million research expenditure)
School of Medicine - 12th (19,269 employees, 1,614
clinicians, $329.3 million research expenditure)
Ross Business School - 11th (Zell Lurie Institute for
Entrepreneurial Studies)