Risk Engineering What is Zurich Risk Engineering all about ? Risk Engineering Where standard solutions are the exception © Risk Engineering, 4/13/2015, Slide 1 Zurich Risk Engineering Mission Statement Zurich Risk Engineering is committed to working in collaboration with our customers to develop innovative, practical and cost-effective solutions. © Risk Engineering, 4/13/2015, Slide 2 What types of services can Zurich Risk Engineering provide ? • • • • • Industrial Hygiene Fleet Loss Control Ergonomics Casualty Generalists Workers Compensation © Risk Engineering, 4/13/2015, Slide 3 • • • • • Product Liability Construction Safety Environmental Safety Boiler and Machinery Property What can Zurich Risk Engineering provide with regards to property ? • Traditional HPR Property Surveys and Reports • Equipment Testing and Acceptance • Customized Engineering Surveys and Reports • • • Flood Surveys • Risk Diagrams (sketches) • • Project Plan Review • Impairment Management Boiler And Machinery Inspections © Risk Engineering, 4/13/2015, Slide 4 Training Seminars Special Inspections to Review/Address Specific Issues What's addressed during a Zurich Risk Engineering survey ? The following items are thoroughly reviewed: • • • • • Valve Supervision Alarm Testing Housekeeping Maintenance of Fire Protection Equipment • • • • • Hot Work Management • Development of Loss Estimates Impairment Management © Risk Engineering, 4/13/2015, Slide 5 Emergency Organization Roof Integrity Flood Susceptibility Adequacy of Sprinkler Design for the Occupancy Why are accurate loss estimates so important ? • It allows risk management to identify and concentrate on the significant exposures facing an organization. • Eliminates unnecessary expenditures in time and money for improvements that do not affect the overall quality of a risk. • It allows the insured to develop a strategy for improvement over the course of several years. © Risk Engineering, 4/13/2015, Slide 6 How many engineers do you have to service our account ? • In the United States: 70 Risk Engineers • Worldwide: 118 Risk Engineers outside the USA © Risk Engineering, 4/13/2015, Slide 7 What is the typical experience level of a Zurich risk engineer ? • Zurich's average experience level in the field is 16 years. • Zurich engineers are hired based on their experience and reputation. © Risk Engineering, 4/13/2015, Slide 8 What is the role of the account engineer ? Account Engineer responsibilities: • • • Main contact for the corporate insured. Develop and implement the service plan. Review/summarize exposures with Customer on a pre-determined frequency. This ranges from once per quarter to once per year. © Risk Engineering, 4/13/2015, Slide 9 What makes Zurich different ? • Flexibility: Zurich Risk Engineering can truly tailor service to suit the needs of individual customers. Zurich also has the capability of applying and comparing different standards whether they be FM, IRI, NFPA or other relevant sources. © Risk Engineering, 4/13/2015, Slide 10 What makes Zurich different ? • Personalized Service: An account coordinator is assigned to every account and is the primary engineering contact for corporate level Customers. © Risk Engineering, 4/13/2015, Slide 11 What makes Zurich different ? • Broad Experience Base: Zurich Risk Engineers are hired out of the largest property insurance carriers to assure a wide range of experience and to get the “best of all worlds". © Risk Engineering, 4/13/2015, Slide 12 Zurich Risk Engineering • Simply put, Zurich Risk Engineering combines experience and flexibility to give you loss control advice that is both accurate and practical. © Risk Engineering, 4/13/2015, Slide 13 Risk Engineering Driven Services Team-Based Solutions Knowledge Transfer