Amadeus Internet Booking Engine
Bassem Daouk, Sales Manager, Amadeus Lebanon.
Shibu T. George, Business Solutions Manager (e-Commerce), Amadeus IT Group SA
Beirut, Lebanon 25 February 2010

About Amadeus

Amadeus Agency
Internet Engine
(e-Power)

Key Features

Booking Process Demo

Implementation &
Support procedures
© 2009 Amadeus IT Group SA
Agenda
We are well-positioned to help you
management
0.96%
11.57%

A large, privately-owned
company dedicated to the
travel and tourism industry
11.57%
52.76%
8500 Employees
 220+ Markets
 2.8 Billion Revenue (2008)
 526+ million transactions,

© 2009 Amadeus IT Group SA
23.14%
An essential industry provider
101,000+
526+
million
of world’s
scheduled
network airline
seats
Travel agency
locations
56
145
80,000+
Low Cost
Carriers
hosted
airlines
hotel
properties
380,000+
19%
terminals
worldwide
online
air bookings
480+
million
bookings
processed
transactions
per day
© 2009 Amadeus IT Group SA
95%
Amadeus … For all participants in the industry
Travel providers
 Airlines
Hotels
 Car rental companies
 Railway
 Ferry
 Cruise lines
 Insurance companies
 Tour operators

Travel sellers
Travel Agencies
Travel buyers
 Corporations

Travellers
© 2009 Amadeus IT Group SA

Amadeus Data Centre
One of the world’s biggest data processing centres dedicated to
the travel industry.
Around 500 airlines and 95,000 travel agency locations depend on
the Amadeus Data Centre to deliver almost half a billion net bookings
every year and run extremely complex airline systems.
- 370 million transactions a day
- 2.5 million net bookings per day
- 56 million passenger name records
- The System boasts 99.99% uptime
6
© 2009 Amadeus IT Group SA
- 0.3 seconds response time
& in Lebanon, Since 2009
Amadeus Lebanon,
Gefinor Centre, Beirut, Lebanon
Tel : + 961 1 742950
7
© 2009 Amadeus IT Group SA
We are well- positioned to support your Travel Business
8
© 2009 Amadeus IT Group SA
Amadeus Agency Internet Engine (e-Power)
For Travel Agencies, Tour Operators & Pure Online Portals
e- Power used in 32 markets today
In MENA, a version that’s redesigned to support
Middle East & North Africa operation style
23 Languages, for MENA :
Arabic, English, French
Custom Region Service Fee
Regional Localisation
for all supported languages
Advanced Customisation
Advertisement Opportunities
111+ Online portals in MENA
Amadeus Agency Internet Engine ( e-Power )
in MENA


A booking engine that changed the online concepts
in the region

Introduced in MENA : March 2006

Used by top 2 agencies (average) in most Countries

Used by Tour operators and pure online portals
Regional Credit Card Payment Gateway Support

Egypt, Morocco, Tunisia, UAE, Qatar,
Oman, Bahrain, Saudi Arabia, Kuwait,
Syria, Yemen, Lebanon
Technology
Microsoft ASP.net technology
Based on N-tier architecture model
128 bit SSL encryption to secure
the transactions
Advanced Servers, Backup System,
Secure and Reliable
Data Storage.
No IT – Infrastructure Investment
Centralised developments
Quick support and Monitoring system
Security ( IP, location )
No profile duplication – real time
synchronisation with ASP.
12
© 2009 Amadeus IT Group SA
Experience the Advantage of
using Hosted solutions
e-Power Modules ( “A la carte”
model )
Insurance *
Service Fee
Manager
Corporate
Edition*
Promotions
E-Power Base
Multi-Leg
Payment
Gateways
Affiliation
module *
Package
E-Ticket
Instant
Low Cost
Carriers
Sub Agency
Module *
Non GDS
Hotel Content
Profile
Synchronisation
External
membership
Closed Group
Flexible solution with 89 different types of configurations today in the world
13
© 2009 Amadeus IT Group SA
Seat Map
Europe's #1 travel company in R&D investment
(in Man/years)
CAGR
2005 - 2009
3, 218
2, 796
413
3, 286
10%
401
Cross Area & Technology
573
Travel Agency Solutions
121
Traveltainment
Other Travel Providers
2, 573
356
2,216
311
649
598
108
105
592
321
159
151
468
663
110
165
870
201
170
Hotel Distribution & IT
166
230
508
Airline Distribution
198
569
544
1 104
826
870
2006
2007
1 279
684
2005
14
2008
2009E
Airline IT
© 2009 Amadeus IT Group SA
409
& More …..
More Content
Insurance
More Innovation
Hotel consolidators
Mobile technology
Tour packages
Social networks
Local inventory
User generated content
More Functionality
Dynamic packaging
15
© 2009 Amadeus IT Group SA
Activities & Entertainment
Coming soon ....
www.Libantravel.com
The First Amadeus Powered online portal in Lebanon
Demo
Loading Page – Customisable
Process Flow [ Result Page ]
Modify
Search
Form
Matrix
Display
Process Flow [ Result Filter ]
Advanced
Result
Filter
Applicable
Rules
Process Flow [ Shopping Basket ]
Agency Rules
Flight Rules
Add Hotel
Add Car
Process Flow [ Registration ]
Profile less
Booking
Create a new Profile
or Login if already a
profile exists
Process Flow [ Profiles ]
Fre
Frequent Flyer
Meal Request
Seat Request
Special Request
Seat Map
Process Flow [ Delivery Type ]
Preferred
Ticketing
Office(s)
Process Flow [ Payment Options ]
More Options
- Invoice
- Call Me
- Pay at agency
- Credit Card
Discount Coupons
or
Promotional Code
Pay by
Installments
Hotels : Map based Result Display
Advanced
Result Filter
e - Mail Marketing & Amadeus IBEs
Quick
Search form
Promotion
Spots
27
-
Spam Free Mails
Permission based mailing
To Avoid blind mass mailing
customer preference
specific emails
© 2009 Amadeus IT Group SA
We recommend
Implementation & Support
 3-6
Weeks implementation
Time
 First
level support :
Amadeus Local offices
Level support :
Amadeus Regional Office
Dubai
Technology & Partnership
28
© 2009 Amadeus IT Group SA
 Second
For more information Please
contact your local Amadeus
Office
shibu.george@amadeus.com
Tel : 00971 4 2935201
Amadeus Lebanon
Tel : + 961 1 742950
www.amadeus.com
Technology & Partnership