Brighter, Bolder, Better An Introduction 1 Brighter, Bolder, Better What is Amadeus Content Store? New hotel and leisure service booking solution from Amadeus MENA. Provides variety of Aggregator hotel content on Amadeus Selling platform. Smart tab on Amadeus Selling Platform. Delivered In Partnership with Travelboutique Online. 2 ©©2011 SA GroupSA AmadeusITITGroup 2011Amadeus Fully integrated with Amadeus PNR. Brighter, Bolder, Better What is the available Content? Hotelbeds Travco Tourico Expedia (EAN) DOTW GTA MIKI Interhome Whitesands (Dubai) Agoda Desiya (India) 3 HotelsPro – October End HotelRez – End November World Avenues – End 2011 Special Tours – March 2012 Hojoozat – Mid November Gate7 (Saudi) – End 2011 Saltours – Feb 2012 © 2011 Amadeus IT Group SA Content Coming Soon Best Rates + Best Availability = More Sales and More Revenue 4 © 2011 Amadeus IT Group SA Brighter, Bolder, Better Brighter, Bolder, Better © 2011 Amadeus IT Group SA A Normal Hotel Booking Process in a Travel Agency 5 Brighter, Bolder, Better E-mail Inbox Hi, Morning Carmen. Good Thank You Carmen. My name I These are is mySteve Traveland details: Hotel Corporate Global work for Siemens. 15/06/2010: MAD toI need LON aggregators Hotel to attend anegotiated meeting in 18/06/2010: LON to MAD rates Program I London. need a hotel for these dates. Amadeus Selling platform (GDS) Online Travel Agent Paper work / Post-its Steve calls his Agency At the Agency Inform Telephone Manual Wait Traveller Update the for Hotel Confirmation of ofbooking PNR for on a reservation the via e-mail GDS 6 © 2011 Amadeus IT Group SA Hi, My name is Carmen and I work for the Agency. These are the sources for Steve’s request. Single Screen Multiple Provider Search, Compare & Book = Better Service and Much Faster Process 7 © 2011 Amadeus IT Group SA Brighter, Bolder, Better Brighter, Bolder, Better Phase 1 – Business Model GTA DOTW MIKI TRAVCO TOURICO HOTELBEDS ETC. Smart Tab and Integration TRAVEL AGENCIES Direct Contract with TBO MENA TBO MENA (TRAVEL BOUTIQUE ONLINE) (Floating Deposit, Cash basis or Credit) Agent Support from TBO MENA Dubai Call Centre + Live Chat on the System 8 © 2011 Amadeus IT Group SA AGGREGATORS & WHOLESALERS Brighter, Bolder, Better Content Store & Standard GDS Hotel CONTENT STORE STANDARD HOTEL Content from Wholesalers and Aggregators. Direct No Need for Credit Card Guarantee. Credit Nett Rates – agency can markup and sell. Commissionable Currently not able to incorporate Global Corporate Rate Codes. Global Card Required as a Guarantee. Rates – commissions to be collected. Corporate Rates can be loaded and booked with Corporate Rate Codes. Different but Complementing Each Other 9 © 2011 Amadeus IT Group SA Connect to Hotel Reservation Systems. Brighter, Bolder, Better 10 Access to More and more local and global content. Helping you find the best available deals. Making the booking process efficient and fast. Last minute availability – find that hard to get room. Pre-payment and flexible payment options. ©©2011 SA GroupSA AmadeusITITGroup 2011Amadeus Delivering More Value Brighter, Bolder, Better Hotel Information Segment in PNR Seamless single sign on onto smart-tab/ TBO platform Hotel Segment Appearing on CheckMyTrip Auto-fill of Passenger Names from PNR Auto-fill of email, mobile, address if it exists in profile AIR Hand-off standards AIR hand-off for cancellations and amendment: end of 2011 Auto display of special offers based on PNR destination: end of November 2011 11 © 2011 Amadeus IT Group SA Functionality – Integration with Amadeus Selling Platform Brighter, Bolder, Better 12 Google Maps Integration and Map Search Point of Sale Markup Flexibility Credit Card Payment Removal of Duplicates from Multiple Suppliers Reviews – TripAdvisor Cancellation and Amendment – auto flow to mid back office. Integration with E-Power Switch Functionality – agency direct aggregator contracts. © 2011 Amadeus IT Group SA Functionality – Coming Soon Brighter, Bolder, Better Use your own direct Contracts to search and book on Content Store! 13 © 2011 Amadeus IT Group SA Phase 2 Brighter, Bolder, Better Use Your Own Direct Contracts Hotelbeds Travco MIKI Interhome Tourico Whitesands (Dubai) Expedia (EAN) DOTW Agoda GTA Desiya (India) 14 HotelsPro HotelRez World Avenues Special Tours Hojoozat – Mid November Gate7 (Saudi) – End 2011 Saltours – Feb 2012 *Per booking fee applies © 2011 Amadeus IT Group SA Content Coming Soon Brighter, Bolder, Better Sign Up Procedure © 2011 Amadeus IT Group SA www.amadeus.com/contentstore 15 Brighter, Bolder, Better © 2011 Amadeus IT Group SA Questions? 16