Gamechanger Resumes: Hudson Job Search – June 3, 2013 Presenter: Kelly Blazek, Job Whisperer and Principal, Gemba Communications, LLC Gamechanger Resumes Metrics and Storytelling Elevate You as a Candidate 1 1. 2. 3. 4. 5. 6. 7. 8. 9. Resume Basics and Formats Make Life Easy for HR Layout Tips Offering Statements Powerful Action Words Metrics, Deliverables, Volume, Velocity Experience, Job Gaps and Education Cover Letters LinkedIn Pointers Gamechanger Resumes Agenda 2 Your resume needs to say the following: • I am a gamechanger and move the needle • I pay attention to detail • I have great communications skills • I can focus on the big picture • I understand a business environment Gamechanger Resumes Your Resume Has a Job to Do: . . . But it should NOT be a Job Description! 3 • Paper: always white or cream • Bold, Italic and Underline help the reader • Consistent tabs and spacing • Absolutely NO spelling or grammar errors • No complete sentences – write in bullets • No need to use “I” in resume • The 1 page resume rule has left the building! Two to three pages are fine. Gamechanger Resumes Resume Basics 4 Resume Formats - Preferred by HR and hiring managers - Easier to follow work history, time in job - OK for job gaps - your cover letter can explain - Start with Offering Statement, then work history Functional / Skill-Based Resumes Are: - Frequently used to hide spotty work history - To be avoided! Tie your results to employers - Tough to connect accomplishments with jobs Gamechanger Resumes Chronological Resumes Are: 5 Gamechanger Resumes Layouts The edge of your paper is NOT radioactive. Avoid wide, space-wasting 4-side margins. 6 Gamechanger Resumes Layouts Your “High Rent District:” is the top slice of your resume – don’t waste it with air! 7 Layouts – Chill on the Indents Avoid indent overkill! - Example here - See how this candidate starts to waste space - With even more indents and eye movement - And then she returns to the left again - With more visual hopping - To even deeper tabs - Couldn’t this applicant - Have made this cleaner without so many indents? Gamechanger Resumes - And then gives - The reader a headache Maximum 2 or 3 indents – keep it Flush Left! 8 Layouts – Too Much Copy Gamechanger Resumes Talk about a headache . . . 9 Instead, topic “Buckets” focus the reader and tell your story more clearly Gamechanger Resumes Layouts – Use Buckets 10 Font Suggestions •Garamond is a great Resume font, Sanjiv and Nedra. •Georgia is a great Resume font, Sanjiv and Nedra. •New Baskerville is a great Resume font, Sanjiv and Nedra. •Palatino is a great Resume font, Sanjiv and Nedra. Sans Serif Font Examples: •Arial is a great Resume font, Sanjiv and Nedra. •Century Gothic is a great font, Sanjiv and Nedra. •Calibri is a great Resume font, Sanjiv and Nedra. Gamechanger Resumes Serif Font Examples: 11 Make Life Easy for HR Gamechanger Resumes 1. Please list your address 2. Provide a business-sounding e-mail 3. Indicate whether Home, Cell, etc. 12 Offering Statements Employers don’t care what job you hope to land, and what you like to do! Gamechanger Resumes Wrong focus: on “what I like/want”. . . 13 Offering Statements A product management and marketing support professional with 20+ years’ experience in a $1 billion industrial organization. Proven ability to get people to “buy-in.” Excellent interpersonal and computer skills, can multitask and work under pressure to meet and exceed deadlines. Demonstrated proficiency in budgeting, trade show coordination and significant travel administration. Gamechanger Resumes An Offering Statement is your Elevator Speech: How I’ll move the needle for you! 14 Offering Statements Outstanding, award-winning creative leader with 20 years of consumer products and B2B agency experience. Skilled at national product launches, integrated consumer campaigns, and all facets of print, web, direct and POP marketing. Expertise in retail, beauty, infant and personal care, hospitality and financial services. Ability to lead large teams in delivering on-target, ontime campaigns that drive sales. Gamechanger Resumes An Offering Statement is your Elevator Speech: How I’ll move the needle for you! 15 Offering Statements Strategic sales leader and business development executive with proven track record in building and leading world-class teams that deliver revenue, market share and profit in competitive markets. Industry proficiencies include automotive aftermarket, distribution and molded plastics. Exceptional negotiation and closing ability, persuasive communicator. Gamechanger Resumes An Offering Statement is your Elevator Speech: How I’ll move the needle for you! 16 Offering Statements Results-focused economic development, marketing and fundraising professional with 20+ years of legal experience in business law, contracting, human resources, estate planning and litigation matters. Successful in exponentially growing memberships, donations and volunteer base. Significant civic leadership in youth sports, literacy/library nonprofits as well as capital campaigns. Ohio attorney license current and active. Gamechanger Resumes An Offering Statement is your Elevator Speech: How I’ll move the needle for you! 17 Offering Statements Senior finance and audit executive skilled in leading bottom-line financial projects and audits that unearth hidden revenue, expenses and fraud. Significant experience in international project management, contracting and office expansions. Led multiple major software selection and upgrades including SAP, payroll, collections, billings and asset databases. Successful track record in complex, highly-matriced environments. Gamechanger Resumes An Offering Statement is your Elevator Speech: How I’ll move the needle for you! 18 Make Life Easy for HR Gamechanger Resumes 1. List employer first, then title/time in job 2. Description conveys scale and scope 3. Don’t make HR do . . . Math. 19 • That 24-year old HR Generalist likely hasn’t heard of some of your prior firms/employers! • Help them understand the Scale, Scope and Importance of firms/companies that hired you • Place a description underneath your employer and title – use italics • Short is key: “height and weight” only • List annual revenue, # of offices, attorneys and practice groups • This is where you explain “firm merged in 2008” Gamechanger Resumes Employer Descriptions a Must 20 • A 100-attorney, 15-practice group business and litigation firm with 3 offices in Ohio and Florida. • Eaton’s Industrial Sector is a $6B operating unit with 33,000 employees and 127 global manufacturing facilities in the hydraulics, aerospace, truck and automotive industries. • Dun & Bradstreet is the world’s leading source of commercial information and insight on businesses; publisher of marketing databases. • NorTech, a $4M technology-based economic development nonprofit with a staff of 18, serves 21 counties in Northeast Ohio. Gamechanger Resumes Description Samples 21 • Use these in your employer write ups • Action words set you apart • Action words say you “get ‘er done” • Action words convey leadership Proven Award-winning Won Strategic Successful Created Managed Executed Led Counseled Delivered Leveraged Coached Implemented Handled Launched Sustained Grew Increased Improved Gamechanger Resumes Powerful Action Words 22 Using Your Action Words Gamechanger Resumes Financing: Led finance group though IPO with only 9 months’ notice, and three years of audits all at once. Renegotiated credit line with bank (twice in 6 months) from $4 million to $14 million at a time of rapid growth. 23 • Quantify how you made a difference • Prove you drove revenue + solutions • Show your job scope is large • Say “I crank work out, no problem!” “Reduced annual conference costs by 11%” “Managed inbound calls for 12 sales territories” “Increased ticket sales by 19%; highest ever door” “Improved machining changeover time by 15%” Gamechanger Resumes Powerful Metrics 24 Gamechanger Resumes Using Your Metrics 25 Experience and Education • If college degree, no high school needed • If high school, add certifications or courses • Graduation year can be eliminated • Put Education at the end of your resume Gamechanger Resumes • Begin chronology with most recent jobs, no need to list every first job you had • Account for work gaps – cover letter is fine • List specific types of computer software • Add Civic/Professional Involvement, Volunteering 26 • Include key metrics • Women: ditch the “love,” “thrilled” and “passionate” – please! • No “I will call you Wednesday” • Short – 3 or 4 brief paragraphs • Awesome closing sentence: “I look forward to learning how I can make a contribution to your team’s goals” Gamechanger Resumes Your Cover Letter 27 Profile • The largest professional network on the Internet, with over 200 million members • What kind of account do you want? FREE! • Use your Offering Statement as your Summary • List all/most of your prior jobs; use actionoriented metrics • Don’t forget awards, articles, speeches, certifications, skills • Make sure your photos are professional and businesslike – no ballgowns, no T shirts! Gamechanger Resumes Your 28 Your Headline • Results-driven financial leader with global experience in transition • Environmental professional combining a spectrum of hands-on skills with sound analytical practice • Strategic Manufacturing Engineering Leader seeking next opportunity • Freelance Copywriter that makes cash registers ring! • Dynamic sales leader that drives top line margin, reach and reputation Gamechanger Resumes • Headlines are critical – write one that Search Engines and HR recruiters can find 29 Building Connections • LinkedIn recommends minimum of 50-75 connections • Personalize your invite message • Always, only, send invites to people you know – just do a search for their name Don’t Do This! Bad Stuff Lives in your Contacts and Inbox Gamechanger Resumes • “great to see you on here – I’d like to stay in touch” • “hoping your summer is off to a great start” 30 Don’t Want to Connect? “Dear Bob: I only connect with individuals I’ve met personally and worked with professionally. Perhaps our paths will cross in the future. Thanks for understanding.” Gamechanger Resumes - Do nothing – this leaves the other person guessing - Click IGNORE option (and “I Don’t Know This Person” if wished) - Select REPLY drop down under ACCEPT, and write: • Forced to connect - but wish to drop them later? Contacts>My Connections>Remove Connections 31 • Building a profile takes a few sessions – be patient • Tackle summary, current job and education first • Then, launch your first round of invitations • Backfill later for prior jobs, certifications, key words • Once a week, go in and look at connection requests, and respond Rule of Thumb: Your connections are a personal recommendation – be cautious with your reputation! Gamechanger Resumes Get on Board with 32 Resources CareerBoard.com – best local site Indeed.com – great aggregator of listings Gamechanger Resumes Microsoft Resume Templates at: http://office.microsoft.com 33 •- Available for resume review consultations •- Speaker on resumes and LinkedIn •- AOL/Patch.com blogger on job search advice •- Blogger at http://kellyblazek.wordpress.com/ Gamechanger Resumes Kelly Blazek kblazek@nls.net 34