e-learning ? Components of elearning from Enhance Content of learning LMS (Learning Management System) Networking / Offline Media System Software Hardware Learning Consultancy Dedicated Dual Xeon server 2 x Quad-core CPUs 2-U Rack mount chassis 3.2 GHz x 2 Processors 16 GB ECC RAM 3 x Drives of 160 GB each (upgradeable to 6 Hot-Swap drives) 1 x SATA Drives of 500 GB for backup Hardware RAID-5 50 GB Network attached storage Firewall Windows 2003 SP2 Standard 64 Bit Edition 8 Mbps connection Complete solutions for all Learning needs Employability Courses Customized Training Content Development Classroom E-learning Games Simulations Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy If any of these match your organizations need, give us couple of minutes…. History of Enhance Systems Private Limited Started as Empower Software in 1998 Engaged in providing customized learning solutions for over 13 years. Done over 3000 Hours of Content Development, 12 Customizable LMS installations and over 12 Performance Management Software projects. History of Enhance Systems Private Limited Clientele includes: Aircel Airtel Avaya GlobalConnect Bank of Baroda Canon Coca Cola Encore Capital E-Value Serve Great Offshore Hewlett Packard ICI IDBI Bank Johnson and Johnson Ministry of Tourism, India Ranbaxy Religare Tally Solutions Saint Gobain TV 18 Videocon Wealth Advisors Whirlpool AT&T Amway BILT Centurion Bank of Punjab Colgate DLF Pramerica Life Insurance Ernst and Young Escorts GIZ FAB Advisors and Mentors FritoLay/PepsiCo Hindustan Lever ICICI Bank Indiabulls IIT Delhi Nestle Moser Baer Reliance ADAG Group Tata Infotech Samsung NIS Sparta Xerox Mission To grow to be a value based leading learning company Vision To have a strong learning culture that delights customers, partners and stakeholders. Values To be a value based corporate citizen To make innovative and challenging intellectual implementations a way of life To provide instructionally sound and cost effective solutions To energize the entrepreneur spirit Team Enhance Includes: Instruction & Curriculum Designers Project & Quality Managers Software Engineers Computer Graphics Artists Content experts in Finance, Banking, Sales and Supply Chain Animation Experts Technical Writers Computer Music & MIDI composers Digital Audio/Video Engineers Photographers & Videographers Language Translators Consulters Prashant Khanna Designation: Co-Founder & Director Role of the Person: Promoter of the Organization, Project Management Qualification: B-Tech Total Experience: Over 25 Years With the Organization Since: 17th December’2000 Area of Expertise: Business Development & Marketing, Project Management & General Management Profile Summary: He is one of the co-founders of Enhance Systems Private Limited, and has over 20 years of experience in Sales & Marketing. The last decade in Enhance has given him a chance to polish his instructional design, software engineering, management and strategy skills. He is an avid follower of spiritual literature and most of his learning has this as the guiding light. Vineet Sabharwal Designation: Co-Founder & Director Role of the Person: Promoter of the Organization, Project Management Qualification: Master of Computer Application Total Experience: Over 25 Years With the Organization Since: 17th December’2000 Area of Expertise: Project Management Profile Summary: He is one of the co-founders of Enhance Systems Private Limited, and has over 25 years of experience in online learning industry including e-Learning content development, Learning Management Systems, web applications, project management and account management. Kajala Madhwal Designation: Head – Instructional Designer Role of the Person: Project Management, Instructional Designing Qualification: Graduate Experience: Over 20 Years With the Organization Since: 17th December’2000 Area of Expertise: Project Coordination and Instructional Design Profile Summary: She’s been with Enhance since the existence of Enhance and been part of almost all the projects of Enhance. She has helped in designing instructions for over 2000 hours of Content. Her dedication to her work has won her accolades not only from the organization but also from several clients. Justin Jose Designation: Project Leader – Media Team Role of the Person: Project Management, Analyzer, Developer Qualification: Master of Computer Application Experience: Over 15 Years With the Organization Since: 5th October’ 2001 Area of Expertise: Project Management, Media Development Profile Summary: He joined as a Developer from the Web background with strong Multimedia development skills. The decade in enhance has given his opportunity to polish his project management and team handling skills. He is passionate about learning and adapting to latest technologies and also trains the team on upcoming developing platforms. Awards Award from TrainingOutsourcing.com, USA in the domain of e learning delivery and development Award from TrainingOutsourcing.com, USA as the Top Sales Training Company (Product Category) Testimonials “…found them a total solutions provider with technical competence and creative zeal…” ICI “…You have done some impressive work and we would like to present a consistent message to our new employees using your content…” Nestle Testimonials “…We feel their work in the FMCG Sector is very exhaustive…” Coca Cola “…The project had SMEs who were remote. However the spirit to go on to complete the project was exemplary…” Tata Telecom Instructional Design Model Step 1: Identify challenges of the organization, learning culture, buy in of top management and risks. Step 2: Audience and Stake Holders Needs Also check the preferred medium of instruction from Linguistic, Musical, Logical, Kinetics, Spatial, Interpersonal, Find out trends in Learning Style Step 3: Motivation to be designed from Internal needs, External needs, Context of learning and linking to Maslows principle. The best motivator is challenge. Anxiety is also to be considered both personal and external Attention keeping strategy to be thought through Attitude change, if needed to be designed Step 4: Task Analysis is done Instructional Design Model Step 5: Rights and Wrongs in the tasks to be reflected on and learning brought into cognition through Thinking options Searching for info Selecting option Models, if needed to be developed Step 6: Concepts to be developed or taught. Some best practices are Higher Rules to be made clear Higher aptitude, lower structure Easy to Difficult Chunks (7 +- 2) Image and text together help learning better Facts to be taught through Mnemonic's Practice through examples & cases One thought at a time Humor related to topic only Time Planner in course Instructional Design Model Step 7: Evaluate with positive reinforcement Step 8: Concrete Experience to be given Some elements of a fruitful experience are Challenges Curiosity Competition Rewards Realistic Environment Step 9: REWARD and FEEDBACK to be given for business and individual performance Step 10: Active Experimentation with Social Learning on projects Instructional Design Model Step 11: Adoption Some best practices are Early adopters start using First few users take as role models Spread message Experience sharing among users Coaching users Link usage to performance rating Top management support Services Employability Courses Customized Training Content Development [E-learning & ILT] Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy Employability Courses (off the shelf courses) Off the Shelf /Online Courses Enhance your English (Ready) Enhance your Negotiation Skills (Under Development) Master Tele-selling Online (Under Development) Enhance Tele-support (Under Development) Adult Learning or Maximize your Learning (Under Development) Employability Courses (off the shelf courses) Course Detail – Enhance your English (Ready) Module 1 : Common Mistakes Module 2 : Effective Communication Module 3 : Email Writing Skills Module 4 : Effective Writing Style Module 5 : Articles & Connectors Module 6 : Language Quality Employability Courses (off the shelf courses) Course Detail – Enhance your English (Ready) Module 7 : Communicating Professionally a) Calling in sick g) Giving feedback b) Dealing with a colleague h) Resolving conflicts c) Giving a presentation i) Preparing a notice d) Persuading person j) Lunch with a customer e) Negotiating k) Mollifying Customer f) Conducting a Con-call Module 8 : Communicating in Common Situations a) Having people over for dinner c) Vacation b) Visiting ailing relative d) Attend a family wedding Services Employability Courses Customized Training Content Development [E-learning & ILT] Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Mobile Number Portability Request Management Self Service Kiosk KB Portal Corporate Branding mClassifieds Regulatory Awareness Telecom & Telecommunication History Legal Awareness History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Customer Services IDX EPABX Technical Training Paradigm EPABX Technical Training Definity User Training Guide Internet Telephony Guide 96XX User Guide Information Security Policy Value Added Services for Mobiles Do Not Disturb Simply Data – Basics of technology Basics of 3G Mobile Trends (3 D) Values Tests Business Contingency Management Warehouse 3D – Data Foundation Modules in French History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Access Network National Long Distance Service International Private Line Circuit Internet Protocol Very Small Aperture Terminal Audio Conferencing Service Toll Free Network Managed Business International Circuit Voice Over Internet Protocol Mobile Application Tool for Enterprises Managed Video Conferencing Service Tele presence Application Quality Management Hosted Contact Centre Data Centre Collocation Service Data Centre Managed Services Information Security History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Period Open Close Site on air Return to vendor and receive back from vendor though RPG process Receipt of Material Against Purchase order Return of Material Against Purchase order How to Cannibalize through Move Order Automation of Material Requisition and Dispatch Split plan tutorial MRR Creation IVR Vs BIVR Working Month end closing File creation working Gate pass generation Average Cost Update Cycle counting of inventory Scrap Disposal Back date IVR report and Recalls report New SRN process FIFO method issue of material Custom Module History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Digital Media Exchange (DMX) Introduction to Digital Media Exchange Digital Cinema Digital Ecosystem Digital Teleport Digital Signage Mobile Number Portability Network Integration & Professional Services Request Management Self Service Kiosk Global VAS International Toll Free Services Message Hub Services Signaling Services HR-Recruitment Conducting Structured Interview Approval Business Understanding Offer Negotiation Source Screening History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Induction Modules Module 0 Manifesto Milestone Pillars Business Products Leadership Competency Framework CS TRAI Regulations Values AIR Values CRC Revenue Assurance Money Multi-Protocol Label Switching Money Induction Money Transfer RA – Global Voice & Usage Based Products History of Courses - Customized Content Development[E-learning] Industry – Service Telecom Direct to Home Introduction to digital TV Tools in the Toolkit Digital TV installation Digital TV post installation process Digital TV: A day in the life of an IE History of Courses - Customized Content Development[E-learning] Industry – Service Language Orientation Better Spoken English Environment, Health and Safety Risk Assessment Safety Management Audit Tool Behavioral Sexual Harassment History of Courses - Customized Content Development[E-learning] Industry – Service Knowledge Repository Marketing Conference Nestle Ranbaxy Destination India: India as a tourist location Living in USA: A guide for Indian students Sales & Marketing HP Brio Selling Skills Major Accounts Sales Contract Process Merchandising Trade Relations Art of Selling Selling high end reprographic systems Target Achievement History of Courses - Customized Content Development[E-learning] Industry – Service Sales & Marketing - Continued Incentive Schemes Marketing for Non Marketing Executives Branding for Asia Pacific Region Analytical Ability for Sales Leadership for Sales Structure & storyboard developed for e learning project Communication Skills Entrepreneurial Ability Customer Relationship Infrastructure Merchandising Planning Skills Rural Marketing Sales forecasting History of Courses - Customized Content Development[E-learning] Industry – Service Banking & Finance Basics of Life Insurance Banking for Non Bankers Banking Desk Branch Front Office Induction Branch Profitability Bankers Selling Skills Book Building Business Contingency Management Capital Markets Cash Management Services Channel Finance Corporate Internet Banking Credit Card Issuance DMAT Services Direct 3 in 1 Securities Enhancing Relationship Value History of Courses - Customized Content Development[E-learning] Industry – Service Banking & Finance – Continued English – Better Writing English Language Training Equities As Investment E - Series Email Etiquettes E Series Fixed Income General Banking Operation Hong Kong Compliance Introductory KIT Information Security Internal Controls ICICI Securities – Channel Sales Customer Acquisition Mortgages Mutual Fund Service System Performance Counseling Performance Management System History of Courses - Customized Content Development[E-learning] Industry – Service Banking & Finance – Continued Personal Effectiveness Personal Loans Basics RAROC Retail Banking Products Retail Assets Product Induction Retail Internet Banking Risk and Compliance Selling Retail Loans to Branch Customers Small Enterprise Group Structured Products and Leverages TASC (Trusts, Associations, Societies and Clubs) Trade Services Tele-callers’ training Working Capital Welcome Kit History of Courses - Customized Content Development[E-learning] Industry – Service Insurance Basics of Insurance Basics of Life Insurance Basics of General Insurance Systematic Investment Plan Private Car Insurance Fire Insurance Shop Keepers Insurance Householders Insurance Travel Insurance Life Insurance Education Insurance Various Products of Life Insurance Audio translated into Hindi History of Courses - Customized Content Development[E-learning] Industry – Service Soft skills & more Competency Based Selection Leadership Game / Quiz Creativity Performance Feedback Performance Counseling Psychometric Games Mission Statements Finance for non-finance Learning Styles Articulate Presentations Towards Mentoring Effectively Mentoring for Me Cross Cultural Diversity (India and USA) Performance Dialogue Coach the coach: Reflective classroom, Role plays and Tracking of qualitative, quantitative and business impact History of Courses - Customized Sales Content [E-learning] Industry – Service Products Knowledge of Amway Home Products Module (Europe module remade for India) Theme Based Animations, Videos, Games, Demos and Customer Scenarios Customer Management and Silver’s Certification Audience distributors in India Remodeled courses developed in USA Made them work on various browsers and world renowned LMS Certification included as part of course Ability to change languages while accessing course Translated audio and text into: Indian English Kannada Hindi Marathi Tamil Oriya Gurmukhi Malayalam Bengali Telegu History of Courses - Customized Content [ILT] Industry – Service Insurance Financial Markets Basics of Insurance Financial Planning Sales Process and Selling Skills Agency Model and Agency Management History of Courses - Customized Sales Content [ILT] Industry – Service Salesman Distributor Merchandising and ITMO Range Selling Assessing Market Potential Route Riding and Indicators Route Productivity Warehouse management Unit Management Asset management Glass Handling Planned call & 7 steps of a call ROI calculation Credit and Financing Options SGA installation and monitoring Consumer concern handling FAQs on Coke Key Account Management for Malls Grooming Breakage Sensitization Grooming and make over Relationship management & objection handling Cooler Positioning and Placement Market Activation Kit Cooler Light and Fan Truth behind pesticide issue allegation Star Salesman 400 ml product Launch ABCDE of cooler selling Cooler space Fountain product training MD Bonus RED Activation Water Usage Eating and Drinking outlets History of Courses - Customized Sales Content [ILT] Industry – Service Sales Supervisor Area Sales Manager Assessing Market Potential Route Riding and Indicators Annual Business Planning & Management Route Excellence Market Development Sales and Distribution Productivity System Sales Planning Distributor Management Distributor Management Discount Planning Discount Management DME Management Glass Management Key Account Management Key Account Management SKU Management - Managing Promotions Channel Management Supervising and Coaching New Product Launches Total Product Management Trade Maths Leadership Consumer Concern Handling 400 ml product Launch ABCDE of cooler selling Cooler space Fountain product training MD Bonus RED Activation Water Usage Eating and Drinking outlets Key Account Management for Malls Coaching History of Courses - Customized Sales / Poster Based Content [ILT] Industry – Service Sales Manager Annual Business Planning & Management Sales Meeting A Week for a Sales Manager Code of Business Conduct ORG Data Handling Competition Intelligence Asset Management History of Courses - Customized Content Development[E-learning] Industry – Manufacturing Machine Technical Training Hot Beverages Dispensing System Fountain Aerated Drinks Dispensing System Pumps – A factory perspective Poster Based Learning Total Productive Maintenance History of Courses - Customized Logistic Content [ILT] Why Supply Chain Sales and Operations Procedure Freight Infrastructure Management Procurement Inventory Shipping Performance Rating System Effective Metro Distribution (includes models, route planning, etc Anchor distributor (Indirect distribution model) Milk Run distribution (Distribution to very small drop points in smaller towns and villages) Business Indicators (Sales Barometers) Distributor Stock Availability RTM Score card (6-7 parameters to measure RTM effectiveness) RTM costs History of Courses - Customized Content Development[E-learning] Company Orientation & Induction BILT Bharti Enterprises Colgate Hindustan Coca Cola Beverages Ltd. Nestle Airtel Airtel Onboarding( Semi Gaming Induction) Hindustan Lever Amway ICI Paints India Bulls Johnson and Johnson Campus Presentation Reckitt Benckiser Bharti Enterprises Nestle Ranbaxy History of Courses - Customized Retail Industry[ILT] S.No Module Modules I Canvassing II III Principles of Display Customer Management Canvassing Simplified Brochure License Registration Principles of Display Introduction Registration Customer Cards Complementary activities Returns for repairs Customer Complaints and feedback Business Development IV V Boucle Complete Ordering VI Cashiering Ordering overview Ordering Formula Breakage Procedure Cycle Count Inventory Internal Purchase Procedures Services Employability Courses Customized Training Content Development [E-learning & ILT] Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy Services – Learning Management System Learning Bridge – Content Development, Deployment & Management System Live Demo User Live Demo Admin Content Management • SCORM 1.2 and 2004 Compliant • Content structuring • Topic/Page Navigation • Roadmap creator • Question builder • Certification builder • Search Engine Deployment System • Multi course / multi user / multi tier platform • Message board • Peer-to-peer Chat • Navigation tools • Linking to 3rd party developed content Management Systems • Generic MIS/reports • Site Administration • User Management • Course Management • Package and Delivery manager Security Password has upper case, symbol, numbers least count Limited number of tries Time limit for no action One access at a time Server side and client side validation Session and data encryption Data base encryption Logs of action User rights Error logs Possibility of no print screen Human Resource Information System Linking Existing Applications – HUL HRIS Information Portal HRIS Complete – HUL Recruiting Agencies Distributors Organization Content Management Tracking Enhance Content Management Authoring Course Lab Placement Portal ICICI / IAF Talent Management System ICICI Bank LMS Combined LMS Elearning LMS Needs Analysis Ranbaxy Coaching Monitoring Hindustan Lever Home Page for School LMS Grade 3 – 6 Grade 6 - 9 Virtual Classroom (Wiziq) Simulation & Games ICICI Bank Social Networking Learning (Underdevelopment) Training Management System Screens Reports 360 Degree Feedback Hindustan Lever Succession Planning Nestle CD / Offline with DRM Certification Engine (Stand Alone)Saint Gobain Learner Admin Skill Competency Mapping Avaya Android Compatible Mobile search based just in time learning and Certification Screens LMS transition, Course Update Services and Help Desk Services – Learning Management System E Groove for Bharat Business Channel (Videocon) ASP (Application Service Provider) model of operation Complete features of LMS for e learning Pay per user model Minimum need for help desk and reports generation effort High band widths with video and flash over internet Services – Learning Management System Learning Matrix at Campus For ICICI Bank Industry – Academia Project Complete solution from Enhance LMS Migration, Call Center from Enhance Benchmarked for more than 5,00,000 users Multiple course delivery Vast usage across country All features of Learning Bridge Services – Learning Management System As per Reports, there are about 75K registered users and almost 4L certificates issued over the year: The initiative - was launched in Q3 2007 - has 115 affiliated institutes - offers 200 odd courses adding up to over 1500 hours of e-learning - has been a hands-off (completely outsourced activity) for the Bank, product, hosting, operational administration/support, MIS, helpdesk, etc. all handled by Enhance Google Webhit Report – Learning Matrix at Campus Services – Learning Management System I SEEK for Airtel For Bharti Enterprises Multiple course delivery Vast usage across country Excellent reviews Savings All features of Learning Bridge Services – Learning Management System Wealth Learning for Wealth Advisors For Wealth Advisors Multiple course delivery Vast usage across country All features of Learning Bridge Services – Learning Management System IDOLS For ICI Paints For over 400 managers across the country Multiple course delivery Text-to-speech engine instead of canned audio to reduce bandwidth usage Integration with Lotus Notes for user tracking Collaboration using Lotus Notes Threaded Discussions Services – Learning Management System Sales Contract Process For Avaya Global Connect Multiple course delivery over Internet Learn on the move – CD version with hot-sync with online version User base of over 250 managers MIS on users’ performance and courses coverage for the admin Masters’ maintenance allows complete flexibility to maintain the system Learning delivered thru concepts, application and reinforcements Certification module, with random questions generation & review feature Services – Learning Management System Bankers Selling Skill Builder Simulation based Selling skills training content and delivery engine (multi-level decision tree) Sales situations with customer comments & learner options to respond from Backend tracking of user responses, with post-simulation customized feedback on various stages of sales process Offers multiple sales situations, varying levels of complexities and different banking products User motivation through daily target, targets achieved, etc. MIS reports on situation wise users’ progress and targets achievement Dynamic program path based on user choices, resulting in successful sale or failure Services – Learning Management System Counseling Skill Builder Intranet based learning module Decision tree implementation to handle diverse combination of inputs and user responses Situation based training with illustrations and voice over Counseling Style profile based on a psychometric questionnaire Services – Learning Management System Working Capital Simulation For ICICI Bank Simulation based learning module Offers real-life WC appraisal inputs, like Balance Sheet and Profit & Loss Learner interaction in the form of standard XLS templates for capturing various inputs into the CMA format Field level and Form level checks and feedback Multi-session learning available MPBF decision & funds allocation are captured & validated over permitted range Services – Learning Management System NASA Learning For Hindustan Lever Limited Java based multiple course delivery platform hosted on Sun Solaris over the Intranet Multi user multi course delivery engine Users’ scores, multi-session learning, tracking MIS on users’ performance and courses coverage for the admin Masters’ maintenance allows complete flexibility to maintain the system Learning delivered thru concepts, application and reinforcements Services – Learning Management System Digital Certification For Xerox India Online learning and certification program Installed on more than 40 locations across India More than 2500 employees certified within a month Random question set generation from a dynamic pool of questions Trial-certification and learning options also built in MIS reports Services – Learning Management System Electronic Circuit Design For IIT Delhi Intranet based course delivery system Delivery engine allows: Online Chat (for peer-peer collaboration) Bulletin board (for student-teacher collaboration) Personalized notes Bookmarks Assignments upload for teacher’s perusal Resources download section Services – Learning Management System Gyan Setu For Reliance General Insurance Multiple course delivery Vast usage across country All features of Learning Bridge Services – Learning Management System Religare Academy For Religare Group Multiple course delivery Vast usage across country All features of Learning Bridge New .NET version implemented Services – Learning Management System Reliance Life Insurance For Reliance Life Insurance Integration of Articulate courses in LMS Multiple course delivery Vast usage across country Certifications and courses for Agents, Sales Managers and New Recruits All features of Learning Bridge Services – Learning Management System Saint Gobain EHS certification Stand alone certification on Indian Server Course developed for France Server Link from server in France Vast usage across country Certifications for all employees of group MIS for India in India Services – Learning Management System LMS content transition from one LMS to another For ICICI Bank Preparation of content for certification For ICICI Bank Services Employability Courses Customized Training Content Development [E-learning & ILT] Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy Services – Performance Management Software Solutions Functional Skills Assessment (FSA) Process – Bharti Airtel An online Skills Assessment system to display the complete functional skills dictionary of the vertical and allows the employee to do a selfassessment of the skills mapped to his/her role 4 different variants of the assessment interventions, were developed. Each variant for Business Managers, Finance vertical, Customer Support vertical and HR vertical. The system generated the final assessment PDF, accessible to the employee and RM, was used to discuss the individual development plans. At a collated level, the FSA database created an entire inventory of the functional knowledge/skill development needs required to address the gaps identified across the vertical. This helped in planning the development interventions. Services – Performance Management Software Solutions Unilink – A one point dashboard for multiple HR applications Developed for Hindustan Unilever Limited An online application for Information and Performance Support for Sales teams of a large FMCG It collates data from 3-4 other system within the organization Has it’s own data captures and together offers it as a single-window information space for the Sales teams and Sales HR users Handles data, like, HRIS, Performance Appraisal & Development Action Plan, Sales Performance, Training, etc. Many facets, One solution Services – Performance Management Software Solutions Employee End to End Life Cycle Management Tool Allows management between the HR agency and the organization Complete cycle from recruitment to resignation maintained by the application On line Learning Management System (LMS) part of the application Some of the functions supported are Recruitment Resignation Enrollment Leave Bulk emails Performance and Incentives Reports on the above Services – Performance Management Software Solutions Portal for Indian Air Force to provide corporate placements to retiring Officers The application automates the job performed by IAF’s Placement Cell Employees and Employers are screened and match-making managed by the Placement Cell Authenticity of the employee and credibility of the employer are managed in the workflow Portal offers access to a large basket of Banking and Finance elearning courses Tips on Resume Writing and Handling Interviews are also available Services – Performance Management Software Solutions Talent Management System Various Users have different rights Update of all talent management data Search on various fields possible Spread and distribution of talent through various reports Services – Performance Management Software Solutions R-NET Training Needs assessment system Modeled around extensive, domain knowledge-based, pre-quizzes Output in the form of recommended learning paths Admin back-end for mapping learning needs across users, with filters like, function, location, designation, etc. Services – Performance Management Software Solutions Knowledge Management Systems Multiple knowledge areas, with sublevels can be defined Knowledge can be captured at any level of the knowledge tree New knowledge can be added by any user in the system, as an author for that knowledge Anyone using/referring to a knowledge block can create an addendum, that can become published part of the knowledge after authors approval Inbuilt chat allows saving the exchange as knowledge block option Search, customize, Favorites, etc are some other features Services – Performance Management Software Solutions Project Management Systems Tool for managing ongoing projects Multiple projects, multiple role definitions Date wise tracking of activities across projects Effort versus budget tracking Project plan shifts, delays with reasons Graphical reports on time spends - project wise, resource wise Output in XLS, RTF, DOC formats for convenient reuse & maintenance Services – Performance Management Software Solutions Time Management System Personal time planner Allows definition of mid term and short term goals Allows creation of task towards goals’ achievement Review and handling of task Personalization allowed of planning/review date and time Captures learning-for-the-day Services – Performance Management Software Solutions Skill Track System works on a skill map for various functions in the organization Skills inventory is also maintained for each member Skill gaps are presented to the users System proposes various training programs to cover the skills gaps and allows online nomination requests Users attendance & performance in training programs updates his skills inventory Services – Performance Management Software Solutions Succession Planning System Maps competencies for various organizational functions and designations Competency matrix of all individuals is maintained Competencies of any individual can be updated any time Output on succession plan is generated in the form of sorted list of eligible individuals Gaps, if any, are highlighted for a succession decision to be taken Services – Performance Management Software Solutions RLE Nomination and Feedback System Intranet based Leadership program nomination system Designed for top managers who will come as a team for program nomination System allows the participants to invite 360o Feedback from their colleagues Auto-mailers on nomination status, feedback requests, etc. Admin backend for maintenance of programs, participants, feedback questionnaire, etc. MIS on program participation, participant 360 o feedback, etc. Services – Performance Management Software Solutions DriveLearning.com Internet based Performance Measurement system to effectiveness of training being provided to Distributors’ Sales teams Physical training delivery being carried out by an independent agency, with a over 4500 trainees and about 300 trainers System allows multiple levels of access for Hindustan Lever managers & Training agency users MIS for different managers within both the set of application users Has received very high acceptability and success across all levels of users and management Auto-mail facility for key business reports to various Business and Profit Center heads Over 50+ reports on various business parameters System in use for over one and a half year Services – Performance Management Software Solutions NASA707.com Online Performance Measurement system on the effectiveness of field & classroom training to company’s sales teams Multiple category of users, variable access based on rights and privileges – Business Managers, Administrators, Trainers, Sales Officers, Data-entry staff Flexible and exhaustive range of MIS reports to bring out various measurable parameters (Macro to micro drill-down) Built-in scheduling system (built around a set of business rules) for defining monthly field and classroom contact plans for the trainers and Sales Officers Services – Performance Management Software Solutions Course Viewer Search enabled access to range of courses for Just-in-time learning Course launch engine offers the searched page in the course interface with course navigation enabled Searched text highlighting Backend to publish / un-publish courses offered through Course Viewer Services – Performance Management Software Solutions LMS CD Version CD based multi-course delivery platform to cover the user population that is not on the Intranet Open-ended backend that allows courses to be viewed the same way as are available over the Intranet Services – Performance Management Software Solutions HRIS for TV18 Policies of the company Leave records of the employee Reimbursements Policies Code of conduct Loan process Local conveyance Pay slip Holiday and birthday list Who’s who Quiz of the day Promotions Saying of the day Photo gallery Services – Performance Management Software Solutions Learning Portal for Religare Learning and Development at Religare Behavioral Training Product Training Skill Based Programs • Program Catalog • Learning Continuum • Nomination Process My E learning E learning Catalogue Classroom Catalogue Training Calendar Photo Gallery Learning Resources Learning FAQ Feedback Contact Us Search Services Employability Courses Customized Training Content Development [E-learning & ILT] Learning Management Systems (LMS) Performance Management Software Solutions Learning Consultancy Services – Performance Management Software Solutions Learning Consultancy for GIZ Brief of objectives Visits to various organizations Detailed needs analysis Interview with stake holders Report on findings included Needs Analysis Conclusions Flow of courses Sample of courses structure Learning Theories to be used Processes to be used Organization preparedness Proposal Project Plan E-learning Methodology Business Development Needs Analysis Proposal Customer Ratification Scope & Instructional Design Customer Ratification Script Storyboard Customer Ratification Prototype Customer Ratification Production Alpha Testing Beta Testing Customer Ratification Final product Budgetary Investment Customized Content Devleopment S.No English Translation Level 1 Rs. 6,400 Rs. 5,500 Level 2 Rs. 8,300 Rs. 7,700 Level 3 Rs. 11,800 Rs. 11,800 Payment Process is as shown Payment 50% advance and balance on delivery Service tax @12.36% Extra charges @Rs. 8000 per man day Learning Management System - Hosted Solution Users Cost No. of users (up to) Cost per user (pm) Client Outflow (pm) Avg cost/user (pm) 100 700 70,000 700 200 350 70,000 350 400 175 70,000 175 500 140 70,000 140 1000 120 120,000 120 1500 105 175,500 115 2000 90 217,500 109 2500 75 255,000 102 3000 65 287,500 96 4000 50 337,500 84 One time cost of LMS customization, branding, data uploading, tenant-setup will be Rs. 2,50,000 In case the customization requires more than 10 man days of effort, the same will be charged extra @ Rs.7,000 per man day. These costs are for a hosted/managed LMS service, with 95% up time. The servers will be located at a US Datacenter User license implies a unique employee with up to 120 hrs of e-learning hours per annum User count will have a 10% buffer Minimum engagement is for 500 users Hosted Server System Hardware Services are as follows: OS with administration Database with administration Web Servers with administration Email Server with administrator Server Port Monitoring (Number of Ports) Server Resources Monitoring Monitoring, Notification, and Response Remote Reboot OS Reload System and Logs Monitoring with Alerts Security and Threat Alerts Dedicated Account Manager Services Identification Vulnerability Research & Verification Application Testing Denial of Service Testing etc. Software installation patches update Website/FTP Services Set Up ,etc. Hosted Server Optional services are: Server Anti Virus Protection Trojan , Anti-Spyware and Other Protection Shared/dedicated firewall backup data on NAS/Remote Server Remote Reset KVM IP Cluster Service Load Balancing etc Investment LMS Add-ons HRIS 2 – 10 Lakhs Talent Management – 5 Lakhs Needs Analysis – 5 Lakhs Skill Competency Mapping – 3 Lakhs Training Administration System – 4 lakhs Classroom and 3600 feedback – 3 Lakhs Coaching Monitoring – 4 Lakhs Virtual Classroom – Depends on number of users Simulations – 3 Lakhs Succession Planning – 3 Lakhs Content Authoring – Free of Cost (5 K each per user for ppt and simulation) Content Management Tracking– 3 Lakhs CD version – 2 Lakhs Certification Engine – 3 Lakhs Key Customers Hindustan Lever Ltd Projects worked Induction Programs Sales Training for FMCG Web based simulations • 6 soft skills story boards • 3 structures • 2 running programs LMS MIS back end for coaching MIS back end for Talent Management End to End Life Cycle of Employee Application Key Customers ICICI Bank Ltd. Project worked LMS for campus initiative Customized Banking domain CBTs • over 30 programs Simulations • Banking Selling Builder (9 Role plays) • Counseling skills ( 5 Role plays) • Banking Business Simulations ( 5 Role Plays) CD based delivery platform MIS back end for classroom training Software Solutions for Talent Management and others LMS transition services Certification questions coding Key Customers Coca Cola India Ltd. Project worked Over 80 Sales Modules ILT Resources for Logistics Training One animated CBT Video based product learning modules ILT Resources for Route to Market modules Key Customers Avaya Global Connect (formerly Tata Telecom Ltd.) Project worked IDX PABX Technical Training Paradigm PABX Technical Training Definite PABX Users Guide 96xx series user guide CD based learning modules Skills Track – Skills versus Training nomination system Sales Contracts Training and Certification System Learning Center – A LMS installation Key Customers Airtel Project worked Airtel Money Modules LMS for Employees Recruitment Modules Business Continuity Management Modules Values Modules Enterprise University Modules Key Customers Aircel Project worked Do not Disturb Training Modules Information Security Training Modules Mobile Number Portability Training Modules Self Service Kiosk Module Values Added Service Training Modules Game Module – F1 Race Thank you For further enquiry contact: Prashant Khanna Enhance Systems Private Limited 401 Padma Tower-I Rajendra Place, New Delhi – 110 008 Tel.: +91-11-47286802, 47286807 Mob: +91 98 111 27333 Email: prashant.khanna@enhancelearning.co.in Web: www.enhancelearning.co.in