e-learning ?
Components of elearning from Enhance
Content of learning
LMS (Learning Management System)
Networking / Offline Media
System Software
Hardware
Learning Consultancy
Dedicated Dual Xeon server
2 x Quad-core CPUs
2-U Rack mount chassis
3.2 GHz x 2 Processors
16 GB ECC RAM
3 x Drives of 160 GB each
(upgradeable to 6 Hot-Swap drives)
1 x SATA Drives of 500 GB for backup
Hardware RAID-5
50 GB Network attached storage
Firewall
Windows 2003 SP2 Standard 64 Bit
Edition
8 Mbps connection
Complete solutions for all Learning needs
Employability Courses
Customized Training Content Development
 Classroom
 E-learning
 Games
 Simulations
Learning Management Systems (LMS
Performance Management Software Solutions
Learning Consultancy
Old Course Update
Browser Compatibility
Mobile Device Compatibility
If any of these match your organizations need, give us couple of minutes….
History of Enhance Systems Private Limited
 Started as Empower Software in 1998
 Engaged in providing customized learning solutions for over 13
years.
 Done over 3000 Hours of Content Development, 12 Customizable
LMS installations and over 12 Performance Management Software
projects.
History of Enhance Systems Private Limited
 Clientele includes:
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Aircel
Airtel
Avaya GlobalConnect
Bank of Baroda
Canon
Coca Cola
Encore Capital
E-Value Serve
Great Offshore
Hewlett Packard
ICI
IDBI Bank
Johnson and Johnson
Ministry of Tourism, India
Ranbaxy
Religare
Tally Solutions
Saint Gobain
TV 18
Videocon
Wealth Advisors
Whirlpool
Tata Communications
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AT&T
Amway
BILT
Centurion Bank of Punjab
Colgate
DLF Pramerica Life Insurance
Ernst and Young
Escorts
GIZ
FAB Advisors and Mentors
FritoLay/PepsiCo
Hindustan Lever
ICICI Bank
Indiabulls
IIT Delhi
Nestle
Moser Baer
Reliance ADAG Group
Tata Infotech
Samsung
NIS Sparta
Xerox
Bharti Infratel
Mission
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To grow to be a value based leading learning company
Vision
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To have a strong learning culture that delights customers,
partners and stakeholders.
Values
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To be a value based corporate citizen
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To make innovative and challenging intellectual
implementations a way of life
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To provide instructionally sound and cost effective solutions
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To energize the entrepreneur spirit
Team Enhance
Includes: Instruction & Curriculum Designers
 Project & Quality Managers
 Software Engineers
 Computer Graphics Artists
 Content experts in Finance, Banking, Sales and Supply Chain
 Animation Experts
 Technical Writers
 Computer Music & MIDI composers
 Digital Audio/Video Engineers
 Photographers & Videographers
 Language Translators
 Consulters
Prashant Khanna
Designation:
Co-Founder & Director
Role of the Person:
Promoter of the Organization, Project Management
Qualification:
B-Tech
Total Experience:
Over 25 Years
With the Organization Since:
17th December’2000
Area of Expertise:
Business Development & Marketing, Project
Management & General Management
Profile Summary:
He is one of the co-founders of Enhance Systems
Private Limited, and has over 20 years of experience in Sales & Marketing. The last
decade in Enhance has given him a chance to polish his instructional design, software
engineering, management and strategy skills. He is an avid follower of spiritual
literature and most of his learning has this as the guiding light.
Vineet Sabharwal
Designation:
Co-Founder & Director
Role of the Person:
Promoter of the Organization, Project Management
Qualification:
Master of Computer Application
Total Experience:
Over 25 Years
With the Organization Since:
17th December’2000
Area of Expertise:
Project Management
Profile Summary:
He is one of the co-founders of Enhance Systems
Private Limited, and has over 25 years of experience in online learning industry
including e-Learning content development, Learning Management Systems, web
applications, project management and account management.
Kajala Madhwal
Designation:
Head – Instructional Designer
Role of the Person:
Project Management, Instructional Designing
Qualification:
Graduate
Experience:
Over 20 Years
With the Organization Since:
17th December’2000
Area of Expertise:
Project Coordination and Instructional Design
Profile Summary:
She’s been with Enhance since the existence of
Enhance and been part of almost all the projects of Enhance. She has helped in
designing instructions for over 2000 hours of Content. Her dedication to her work
has won her accolades not only from the organization but also from several clients.
Justin Jose
Designation:
Project Leader – Media Team
Role of the Person:
Project Management, Analyzer, Developer
Qualification:
Master of Computer Application
Experience:
Over 15 Years
With the Organization Since:
5th October’ 2001
Area of Expertise:
Project Management, Media Development
Profile Summary:
He joined as a Developer from the Web background
with strong Multimedia development skills. The decade in enhance has given his
opportunity to polish his project management and team handling skills. He is
passionate about learning and adapting to latest technologies and also trains the
team on upcoming developing platforms.
Awards
Award from TrainingOutsourcing.com,
USA in the domain of e learning delivery
and development
Award from TrainingOutsourcing.com,
USA as the Top Sales Training Company
(Product Category)
Testimonials
“…found them a total solutions provider with technical competence and
creative zeal…”
ICI
“…You have done some impressive work and we would like to present a
consistent message to our new employees using your content…”
Nestle
Testimonials
“…We feel their work in the FMCG Sector is very exhaustive…”
Coca Cola
“…The project had SMEs who were remote. However the spirit to go on
to complete the project was exemplary…”
Tata Telecom
Instructional Design Model
Step 1:
Identify challenges of the organization, learning culture, buy in of top
management and risks.
Step 2:
Audience and Stake Holders Needs
Also check the preferred medium of instruction from
 Linguistic, Musical, Logical, Kinetics, Spatial, Interpersonal,
 Find out trends in Learning Style
Step 3:
Motivation to be designed from Internal needs, External needs, Context of
learning and linking to Maslows principle. The best motivator is challenge.
 Anxiety is also to be considered both personal and external
 Attention keeping strategy to be thought through
 Attitude change, if needed to be designed
Step 4:
Task Analysis is done
Instructional Design Model
Step 5:
Rights and Wrongs in the tasks to be reflected on and learning brought into
cognition through
 Thinking options
 Searching for info
 Selecting option
 Models, if needed to be developed
Step 6:
Concepts to be developed or taught. Some best practices are
 Higher Rules to be made clear
 Higher aptitude, lower structure
 Easy to Difficult
 Chunks (7 +- 2)
 Image and text together help learning better
 Facts to be taught through Mnemonic's
 Practice through examples & cases
 One thought at a time
 Humor related to topic only
 Time Planner in course
Instructional Design Model
Step 7: Evaluate with positive reinforcement
Step 8: Concrete Experience to be given
Some elements of a fruitful experience are
 Challenges
 Curiosity
 Competition
 Rewards
 Realistic Environment
Step 9: REWARD and FEEDBACK to be given for business and individual performance
Step 10: Active Experimentation with Social Learning on projects
Instructional Design Model
Step 11: Adoption
Some best practices are
 Early adopters start using
 First few users take as role models
 Spread message
 Experience sharing among users
 Coaching users
 Link usage to performance rating
 Top management support
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Employability Courses (off the shelf courses)
 Off the Shelf /Online Courses
Enhance your English (Ready)
Master Tele-selling Online (Ready)
Enhance your Negotiation Skills (Under Development)
Enhance Tele-support (Under Development)
Adult Learning or Maximize your Learning (Under Development)
Employability Courses (off the shelf courses)
 Course Detail – Enhance your English (Ready)
Module 1 : Common Mistakes
Module 2 : Effective Communication
Module 3 : Email Writing Skills
Module 4 : Effective Writing Style
Module 5 : Articles & Connectors
Module 6 : Language Quality
Employability Courses (off the shelf courses)
 Course Detail – Enhance your English (Ready)
Module 7 : Communicating Professionally
a) Calling in sick
g) Giving feedback
b) Dealing with a colleague
h) Resolving conflicts
c) Giving a presentation
i) Preparing a notice
d) Persuading person
j) Lunch with a customer
e) Negotiating
k) Mollifying Customer
f) Conducting a Con-call
Module 8 : Communicating in Common Situations
a) Having people over for dinner
c) Vacation
b) Visiting ailing relative
d) Attend a family wedding
Employability Courses (off the shelf courses)
 Course Detail – Master Tele-selling Online(Ready)
The module is covered through 6 levels. Each level gets more and more complex
with respect to the type of product and the complexity of customers or
problems
The Six levels are
LEVEL 1 - Mobile plan
LEVEL 2 - Loyalty card
LEVEL 3 - TV Shoppe Network
LEVEL 4 - Home Insurance
LEVEL 5 - Card Protection Plan
LEVEL 6 - Child Education Plan (Insurance)
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
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Mobile Number Portability
Request Management
Self Service Kiosk
KB Portal
Corporate Branding
mClassifieds
Regulatory Awareness
Telecom & Telecommunication History
Legal Awareness
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Customer Services
 IDX EPABX Technical Training
 Paradigm EPABX Technical Training
 Definity User Training Guide
 Internet Telephony Guide
 96XX User Guide
Information Security Policy
Value Added Services for Mobiles
Do Not Disturb
Simply Data – Basics of technology
Basics of 3G
Mobile Trends (3 D)
Values Tests
Business Contingency Management
Warehouse
3D – Data Foundation Modules in French
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Access Network
National Long Distance Service
International Private Line Circuit
Internet Protocol
Very Small Aperture Terminal
Audio Conferencing Service
Toll Free Network
Managed Business International Circuit
Voice Over Internet Protocol
Mobile Application Tool for Enterprises
Managed Video Conferencing Service
Tele presence
Application Quality Management
Hosted Contact Centre
Data Centre Collocation Service
Data Centre Managed Services
Information Security
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Period Open Close
Site on air
Return to vendor and receive back from vendor though RPG process
Receipt of Material Against Purchase order
Return of Material Against Purchase order
How to Cannibalize through Move Order
Automation of Material Requisition and Dispatch
Split plan tutorial
MRR Creation
IVR Vs BIVR Working
Month end closing
File creation working
Gate pass generation
Average Cost Update
Cycle counting of inventory
Scrap Disposal
Back date IVR report and Recalls report
New SRN process
FIFO method issue of material
Custom Module
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Digital Media Exchange (DMX)
 Introduction to Digital Media Exchange
Digital Cinema
Digital Ecosystem
Digital Teleport
Digital Signage
Mobile Number Portability
Network Integration & Professional Services
Request Management
Self Service Kiosk
Global VAS
International Toll Free Services
Message Hub Services
Signaling Services
HR-Recruitment
 Conducting Structured Interview
 Approval Business Understanding
 Offer Negotiation
 Source Screening
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Induction Modules
 Module 0
 Manifesto
 Milestone
 Pillars
 Business
 Products
Leadership Competency Framework
CS TRAI Regulations
 Values
AIR Values CRC
Revenue Assurance Money
Multi-Protocol Label Switching
Money Induction
Money Transfer
RA – Global Voice & Usage Based Products
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Direct to Home
 Introduction to digital TV
 Tools in the Toolkit
 Digital TV installation
 Digital TV post installation process
 Digital TV: A day in the life of an IE
Be the Star
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Code of Conduct
 Conduct and behavior
 Harassment free and congenial environment
 Fair practices and avoiding conflict of interest
 Reporting relationships
 Gifts and entertainment
 Government agencies
 Political and religious affiliations
 Customers and business associates
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom
Code of Conduct
 Media and communications
 Competition and compliance with law
 Insider trading
 Improper payments
 Finance and accounting practices
 Protecting company assets (fraud)
 Intellectual property and confidential information
 Safety, health and environment
 Corporate social responsibility
History of Courses - Customized Content Development[E-learning]
Industry – Service
Language Orientation
Better Spoken English
Environment, Health and Safety
Risk Assessment
Safety Management Audit Tool
Electrical Safety
Emergency Management & First Aid
Fire Safety
Incident Management
Job Safety Analysis
Office & Road Safety
Safety Standards
Behavioral
Sexual Harassment
History of Courses - Customized Content Development[E-learning]
Industry – Service
Telecom Infrastructure
Information Security
Infratel First Time Manager
Infratel DNA
Road Safety
History of Courses - Customized Content Development[E-learning]
Industry – Service
Knowledge Repository
Marketing Conference
 Nestle
 Ranbaxy
Destination India: India as a tourist location
Living in USA: A guide for Indian students
Sales & Marketing
HP Brio Selling Skills
Major Accounts Sales Contract Process
Merchandising
Trade Relations
Art of Selling
Selling high end reprographic systems
Target Achievement
History of Courses - Customized Content Development[E-learning]
Industry – Service
Sales & Marketing - Continued
Incentive Schemes
Marketing for Non Marketing Executives
Branding for Asia Pacific Region
Analytical Ability for Sales
Leadership for Sales
Structure & storyboard developed for e learning project
Communication Skills
Entrepreneurial Ability
Customer Relationship
Infrastructure
Merchandising
Planning Skills
Rural Marketing
Sales forecasting
History of Courses - Customized Content Development[E-learning]
Industry – Service
Banking & Finance
Basics of Life Insurance
Banking for Non Bankers
Banking Desk
Branch Front Office Induction
Branch Profitability
Bankers Selling Skills
Book Building
Business Contingency Management
Capital Markets
Cash Management Services
Channel Finance
Corporate Internet Banking
Credit Card Issuance
History of Courses - Customized Content Development[E-learning]
Industry – Service
Banking & Finance – Continued
English – Better Writing
English Language Training
Equities As Investment
E - Series
Email Etiquettes
E Series
Fixed Income
General Banking Operation
Hong Kong Compliance
Introductory KIT
Information Security
Internal Controls
ICICI Securities – Channel Sales Customer Acquisition
History of Courses - Customized Content Development[E-learning]
Industry – Service
Banking & Finance – Continued
Personal Effectiveness
Personal Loans Basics
RAROC
Retail Banking Products
Retail Assets Product Induction
Retail Internet Banking
Risk and Compliance
Selling Retail Loans to Branch Customers
Small Enterprise Group
Structured Products and Leverages
TASC (Trusts, Associations, Societies and Clubs)
Inward Remittance
Operational Risk Management
History of Courses - Customized Content Development[E-learning]
Industry – Service
Banking & Finance – Continued
DMAT Services
Direct 3 in 1 Securities
Enhancing Relationship Value
Mortgages
Mutual Fund Service System
Performance Counseling
Performance Management System
Trade Services
Tele-callers’ training
Working Capital
Welcome Kit
Arogyadhaam Loan
Financing Units Under Textile Industry
Fraud Prevention
History of Courses - Customized Content Development[E-learning]
Industry – Service
Insurance
Basics of Insurance
Basics of Life Insurance
Basics of General Insurance
Systematic Investment Plan
Private Car Insurance
Fire Insurance
Shop Keepers Insurance
Householders Insurance
Travel Insurance
 Life Insurance
Education Insurance
 Various Products of Life Insurance
Audio translated into Hindi
History of Courses - Customized Content Development[E-learning]
Industry – Service
Soft skills & more
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Competency Based Selection
 Leadership Game / Quiz
Creativity
 Performance Feedback
Performance Counseling
 Psychometric Games
Mission Statements
 Finance for non-finance
Learning Styles
 Articulate Presentations
Towards Mentoring Effectively
 Mentoring for Me
Cross Cultural Diversity (India and USA)  Performance Dialogue
Coach the coach: Reflective classroom, Role plays and Tracking of qualitative,
quantitative and business impact
History of Courses - Customized Sales Content [E-learning]
Industry – Service
Products Knowledge of Amway
Home Products Module (Europe module remade for India)
Theme Based Animations, Videos, Games, Demos and Customer Scenarios
Customer Management and Silver’s Certification
Audience distributors in India
Remodeled courses developed in USA
Made them work on various browsers and world renowned LMS
Certification included as part of course
Ability to change languages while accessing course
Translated audio and text into:
Indian English
Kannada
Hindi
Marathi
Tamil
Oriya
Gurmukhi
Malayalam
Bengali
Telegu
History of Courses - Customized Content [ILT]
Industry – Service
Insurance
Financial Markets
Basics of Insurance
Financial Planning
Sales Process and Selling Skills
Agency Model and Agency Management
History of Courses - Customized Sales Content [ILT]
Industry – Service
 Salesman
 Distributor
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Merchandising and ITMO
Range Selling
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Assessing Market Potential
Route Riding and Indicators
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Route Productivity
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Warehouse management
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Unit Management
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Asset management
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Glass Handling
Planned call & 7 steps of a call
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ROI calculation
Credit and Financing Options
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SGA installation and monitoring
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Consumer concern handling
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FAQs on Coke
Key Account Management for Malls
Grooming
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Breakage Sensitization
Grooming and make over
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Relationship management & objection handling
Cooler Positioning and Placement
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Market Activation Kit
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Cooler Light and Fan
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Truth behind pesticide issue allegation
Star Salesman
400 ml product Launch
ABCDE of cooler selling
Cooler space
Fountain product training
MD Bonus
RED Activation
Water Usage
Eating and Drinking outlets
History of Courses - Customized Sales Content [ILT]
Industry – Service
 Sales Supervisor
 Area Sales Manager
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Assessing Market Potential
Route Riding and Indicators
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Annual Business Planning & Management
Route Excellence
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Market Development
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Sales and Distribution Productivity System
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Sales Planning
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Distributor Management
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Distributor Management
Discount Planning
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Discount Management
DME Management
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Glass Management
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Key Account Management
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Key Account Management
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SKU Management - Managing Promotions
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Channel Management
Supervising and Coaching
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New Product Launches
Total Product Management
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Trade Maths
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Leadership
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Consumer Concern Handling
400 ml product Launch
ABCDE of cooler selling
Cooler space
Fountain product training
MD Bonus
RED Activation
Water Usage
Eating and Drinking outlets
Key Account Management for Malls
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Coaching
History of Courses - Customized Sales / Poster Based Content [ILT]
Industry – Service
Sales Manager
 Annual Business Planning & Management
 Sales Meeting
 A Week for a Sales Manager
 Code of Business Conduct
 ORG Data Handling
 Competition Intelligence
 Asset Management
History of Courses - Customized Content Development[E-learning]
Industry – Manufacturing
Machine Technical Training
Hot Beverages Dispensing System
Fountain Aerated Drinks Dispensing System
Pumps – A factory perspective
Poster Based Learning
 Total Productive Maintenance
History of Courses - Customized Logistic Content [ILT]
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Why Supply Chain
Sales and Operations Procedure
Freight
Infrastructure Management
Procurement
Inventory
Shipping
Performance Rating System
Effective Metro Distribution (includes models, route planning, etc
Anchor distributor (Indirect distribution model)
Milk Run distribution (Distribution to very small drop points in smaller towns and villages)
Business Indicators (Sales Barometers)
Distributor Stock Availability
RTM Score card (6-7 parameters to measure RTM effectiveness)
RTM costs
History of Courses - Customized Content Development[E-learning]
 Company Orientation & Induction
BILT
 Bharti Enterprises
 Colgate
 Hindustan Coca Cola Beverages Ltd.
 Nestle
 Airtel
 Airtel Onboarding( Semi Gaming
Induction)
 Hindustan Lever
Amway
 ICI Paints
 India Bulls
 Johnson and Johnson
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Campus Presentation
Reckitt
Benckiser
Bharti Enterprises
Nestle
Ranbaxy
History of Courses - Customized Retail Industry[ILT]
S.No
Module
Modules
I
Canvassing
II
III
Principles of Display
Customer Management
Canvassing Simplified
Brochure
License
Registration
Principles of Display
Introduction
Registration
Customer Cards
Complementary activities
Returns for repairs
Customer Complaints and feedback
Business Development
IV
V
Boucle Complete
Ordering
VI
Cashiering
Ordering overview
Ordering Formula
Breakage Procedure
Cycle Count
Inventory
Internal Purchase
Procedures
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Services – Learning Management System
Learning Bridge – Content Development, Deployment & Management System
Live Demo User
Live Demo Admin
Content Management
• SCORM 1.2 and 2004 Compliant
• Content structuring
• Topic/Page Navigation
• Roadmap creator
• Question builder
• Certification builder
• Search Engine
 Deployment System
• Multi course / multi user / multi tier platform
• Message board
• Peer-to-peer Chat
• Navigation tools
• Linking to 3rd party developed content
 Management Systems
• Generic MIS/reports
• Site Administration
• User Management
• Course Management
• Package and Delivery manager
Security











Password has upper case, symbol, numbers least count
Limited number of tries
Time limit for no action
One access at a time
Server side and client side validation
Session and data encryption
Data base encryption
Logs of action
User rights
Error logs
Possibility of no print screen
Human Resource Information
System
Linking Existing Applications – HUL
HRIS Information Portal
HRIS Complete – HUL
Recruiting Agencies
Distributors
Organization
Content Management
Tracking
Enhance
Content Management
Authoring
Course Lab
Placement Portal
ICICI / IAF
Talent Management
System
ICICI Bank
LMS
 Combined LMS
 Elearning LMS
Needs Analysis
Ranbaxy
Coaching Monitoring
Hindustan Lever
Home Page for School LMS
 Grade 3 – 6
 Grade 6 - 9
Virtual Classroom
(Wiziq)
Simulation & Games
ICICI Bank
Social Networking
Learning (Underdevelopment)
Training Management
System
 Screens
 Reports
360 Degree Feedback
Hindustan Lever
Succession Planning
Nestle
CD / Offline with DRM
Certification Engine
(Stand Alone)Saint Gobain
Learner
Admin
Skill Competency
Mapping
Avaya
Android Compatible
Mobile search based
just in time learning
and Certification
Screens
LMS transition, Course
Update Services and
Help Desk
Services – Learning Management System
E Groove for Bharat Business Channel (Videocon)
 ASP (Application Service Provider) model of operation
 Complete features of LMS for e learning
 Pay per user model
 Minimum need for help desk and reports generation effort
 High band widths with video and flash over internet
Services – Learning Management System
Learning Matrix at Campus
 For ICICI Bank Industry – Academia Project
 Complete solution from Enhance
 LMS Migration, Call Center from Enhance
 Benchmarked for more than 5,00,000 users
 Multiple course delivery
 Vast usage across country
 All features of Learning Bridge
Services – Learning Management System
As per Reports, there are about 75K registered users and almost 4L certificates
issued over the year:
The initiative
- was launched in Q3 2007
- has 115 affiliated institutes
- offers 200 odd courses adding up to over 1500 hours of e-learning
- has been a hands-off (completely outsourced activity) for the Bank, product,
hosting, operational administration/support, MIS, helpdesk, etc. all handled by
Enhance
Google Webhit Report – Learning Matrix at Campus
Services – Learning Management System
 I SEEK for Airtel
 For Bharti Enterprises
 Multiple course delivery
 Vast usage across country
 Excellent reviews
 Savings
 All features of Learning Bridge
Services – Learning Management System
 Wealth Learning for Wealth Advisors
 For Wealth Advisors
 Multiple course delivery
 Vast usage across country
 All features of Learning Bridge
Services – Learning Management System
 IDOLS
 For ICI Paints
 For over 400 managers across the country
 Multiple course delivery
 Text-to-speech engine instead of canned audio to reduce bandwidth
usage
 Integration with Lotus Notes for user tracking
 Collaboration using Lotus Notes Threaded Discussions
Services – Learning Management System
 Sales Contract Process
For Avaya Global Connect
Multiple course delivery over Internet
Learn on the move – CD version with hot-sync with online version
User base of over 250 managers
MIS on users’ performance and courses coverage for the admin
Masters’ maintenance allows complete flexibility to maintain the system
Learning delivered thru concepts, application and reinforcements
Certification module, with random questions generation & review feature
Services – Learning Management System
 Bankers Selling Skill Builder

Simulation based Selling skills training content and delivery engine (multi-level
decision tree)

Sales situations with customer comments & learner options to respond from

Backend tracking of user responses, with post-simulation customized feedback on
various stages of sales process

Offers multiple sales situations, varying levels of complexities and different
banking products

User motivation through daily target, targets achieved, etc.

MIS reports on situation wise users’ progress and targets achievement

Dynamic program path based on user choices, resulting in successful sale or
failure
Services – Learning Management System

Counseling Skill Builder

Intranet based learning module

Decision tree implementation to handle diverse combination of
inputs and user responses

Situation based training with illustrations and voice over

Counseling Style profile based on a psychometric questionnaire
Services – Learning Management System

Working Capital Simulation

For ICICI Bank

Simulation based learning module

Offers real-life WC appraisal inputs, like Balance Sheet and Profit &
Loss

Learner interaction in the form of standard XLS templates for
capturing various inputs into the CMA format

Field level and Form level checks and feedback

Multi-session learning available

MPBF decision & funds allocation are captured & validated over
permitted range
Services – Learning Management System

NASA Learning

For Hindustan Lever Limited

Java based multiple course delivery platform hosted on Sun Solaris
over the Intranet

Multi user multi course delivery engine

Users’ scores, multi-session learning, tracking

MIS on users’ performance and courses coverage for the admin

Masters’ maintenance allows complete flexibility to maintain the
system

Learning delivered thru concepts, application and reinforcements
Services – Learning Management System

Digital Certification

For Xerox India

Online learning and certification program

Installed on more than 40 locations across India

More than 2500 employees certified within a month

Random question set generation from a dynamic pool of questions

Trial-certification and learning options also built in

MIS reports
Services – Learning Management System

Electronic Circuit Design

For IIT Delhi

Intranet based course delivery system

Delivery engine allows:


Online Chat (for peer-peer collaboration)

Bulletin board (for student-teacher collaboration)

Personalized notes

Bookmarks

Assignments upload for teacher’s perusal
Resources download section
Services – Learning Management System

Gyan Setu

For Reliance General Insurance

Multiple course delivery

Vast usage across country

All features of Learning Bridge
Services – Learning Management System

Religare Academy

For Religare Group

Multiple course delivery

Vast usage across country

All features of Learning Bridge

New .NET version implemented
Services – Learning Management System

Reliance Life Insurance

For Reliance Life Insurance

Integration of Articulate courses in LMS

Multiple course delivery

Vast usage across country

Certifications and courses for Agents, Sales Managers and New
Recruits

All features of Learning Bridge
Services – Learning Management System

Saint Gobain EHS certification

Stand alone certification on Indian Server

Course developed for France Server

Link from server in France

Vast usage across country

Certifications for all employees of group

MIS for India in India
Services – Learning Management System

LMS content transition from one LMS to another


For ICICI Bank
Preparation of content for certification

For ICICI Bank
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Services – Performance Management Software Solutions
 Functional Skills Assessment (FSA) Process – Bharti Airtel
 An online Skills Assessment system to display the complete functional
skills dictionary of the vertical and allows the employee to do a selfassessment of the skills mapped to his/her role
 4 different variants of the assessment interventions, were developed.
Each variant for Business Managers, Finance vertical, Customer Support
vertical and HR vertical.
 The system generated the final assessment PDF, accessible to the
employee and RM, was used to discuss the individual development plans.
 At a collated level, the FSA database created an entire inventory of the
functional knowledge/skill development needs required to address the
gaps identified across the vertical. This helped in planning the
development interventions.
Services – Performance Management Software Solutions

Unilink – A one point dashboard for multiple HR applications

Developed for Hindustan Unilever Limited

An online application for Information and Performance Support for
Sales teams of a large FMCG

It collates data from 3-4 other system within the organization

Has it’s own data captures and together offers it as a single-window
information space for the Sales teams and Sales HR users

Handles data, like, HRIS, Performance Appraisal & Development
Action Plan, Sales Performance, Training, etc.

Many facets, One solution
Services – Performance Management Software Solutions

Employee End to End Life Cycle Management Tool
 Allows management between the HR agency and the organization
 Complete cycle from recruitment to resignation maintained by the
application
 On line Learning Management System (LMS) part of the application
 Some of the functions supported are
 Recruitment
 Resignation
 Enrollment
 Leave
 Bulk emails
 Performance and Incentives
 Reports on the above
Services – Performance Management Software Solutions

Portal for Indian Air Force to provide corporate placements to retiring
Officers

The application automates the job performed by IAF’s Placement
Cell

Employees and Employers are screened and match-making
managed by the Placement Cell Authenticity of the employee and
credibility of the employer are managed in the workflow

Portal offers access to a large basket of Banking and Finance elearning courses

Tips on Resume Writing and Handling Interviews are also available
Services – Performance Management Software Solutions

Talent Management System

Various Users have different rights

Update of all talent management data

Search on various fields possible

Spread and distribution of talent through various reports
Services – Performance Management Software Solutions

R-NET

Training Needs assessment system

Modeled around extensive, domain knowledge-based, pre-quizzes

Output in the form of recommended learning paths

Admin back-end for mapping learning needs across users, with
filters like, function, location, designation, etc.
Services – Performance Management Software Solutions

Knowledge Management Systems

Multiple knowledge areas, with sublevels can be defined

Knowledge can be captured at any level of the knowledge tree

New knowledge can be added by any user in the system, as an
author for that knowledge

Anyone using/referring to a knowledge block can create an
addendum, that can become published part of the knowledge after
authors approval

Inbuilt chat allows saving the exchange as knowledge block option

Search, customize, Favorites, etc are some other features
Services – Performance Management Software Solutions

Project Management Systems

Tool for managing ongoing projects

Multiple projects, multiple role definitions

Date wise tracking of activities across projects

Effort versus budget tracking

Project plan shifts, delays with reasons

Graphical reports on time spends - project wise, resource wise

Output in XLS, RTF, DOC formats for convenient reuse &
maintenance
Services – Performance Management Software Solutions

Time Management System

Personal time planner

Allows definition of mid term and short term goals

Allows creation of task towards goals’ achievement

Review and handling of task

Personalization allowed of planning/review date and time

Captures learning-for-the-day
Services – Performance Management Software Solutions

Skill Track

System works on a skill map for various functions in the organization

Skills inventory is also maintained for each member

Skill gaps are presented to the users

System proposes various training programs to cover the skills gaps
and allows online nomination requests

Users attendance & performance in training programs updates his
skills inventory
Services – Performance Management Software Solutions

Succession Planning System

Maps competencies for various organizational functions and
designations

Competency matrix of all individuals is maintained

Competencies of any individual can be updated any time

Output on succession plan is generated in the form of sorted list of
eligible individuals

Gaps, if any, are highlighted for a succession decision to be taken
Services – Performance Management Software Solutions

RLE Nomination and Feedback System

Intranet based Leadership program nomination system

Designed for top managers who will come as a team for program
nomination

System allows the participants to invite 360o Feedback from their
colleagues

Auto-mailers on nomination status, feedback requests, etc.

Admin backend for maintenance of programs, participants,
feedback questionnaire, etc.

MIS on program participation, participant 360 o feedback, etc.
Services – Performance Management Software Solutions

DriveLearning.com

Internet based Performance Measurement system to effectiveness
of training being provided to Distributors’ Sales teams

Physical training delivery being carried out by an independent
agency, with a over 4500 trainees and about 300 trainers

System allows multiple levels of access for Hindustan Lever
managers & Training agency users

MIS for different managers within both the set of application users

Has received very high acceptability and success across all levels of
users and management

Auto-mail facility for key business reports to various Business and
Profit Center heads

Over 50+ reports on various business parameters

System in use for over one and a half year
Services – Performance Management Software Solutions

NASA707.com

Online Performance Measurement system on the effectiveness of
field & classroom training to company’s sales teams

Multiple category of users, variable access based on rights and
privileges – Business Managers, Administrators, Trainers, Sales
Officers, Data-entry staff

Flexible and exhaustive range of MIS reports to bring out various
measurable parameters (Macro to micro drill-down)

Built-in scheduling system (built around a set of business rules) for
defining monthly field and classroom contact plans for the trainers
and Sales Officers
Services – Performance Management Software Solutions

Course Viewer

Search enabled access to range of courses for Just-in-time learning

Course launch engine offers the searched page in the course
interface with course navigation enabled

Searched text highlighting

Backend to publish / un-publish courses offered through Course
Viewer
Services – Performance Management Software Solutions

LMS CD Version

CD based multi-course delivery platform to cover the user
population that is not on the Intranet

Open-ended backend that allows courses to be viewed the same
way as are available over the Intranet
Services – Performance Management Software Solutions
HRIS for TV18
 Policies of the company
 Leave records of the employee
 Reimbursements
 Policies
 Code of conduct
 Loan process
 Local conveyance
 Pay slip
 Holiday and birthday list
 Who’s who
 Quiz of the day
 Promotions
 Saying of the day
 Photo gallery
Services – Performance Management Software Solutions

ICICI Academy for Skills

An online portal for the un-skilled youth to learn and join the
workforce and participate in the economic development

This academy offering short duration (12 weeks) vocational skill
building programs on a pro-bono basis.

This portal has been designed to facilitate employment for the
candidates completing the courses.

Search enabled access to range of courses for Just-in-time learning
Services – Performance Management Software Solutions

Learning Portal for Religare
 Learning and Development at Religare
 Behavioral Training
 Product Training
 Skill Based Programs
• Program Catalog
• Learning Continuum
• Nomination Process
 My E learning
 E learning Catalogue
 Classroom Catalogue
 Training Calendar
 Photo Gallery
 Learning Resources
 Learning FAQ
 Feedback
 Contact Us
 Search
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Services – Performance Management Software Solutions
 Learning Consultancy for GIZ
Brief of objectives
Visits to various organizations
Detailed needs analysis
Interview with stake holders
Report on findings included
 Needs Analysis
 Conclusions
 Flow of courses
 Sample of courses structure
 Learning Theories to be used
 Processes to be used
 Organization preparedness
 Proposal
 Project Plan
E-learning Methodology

Business Development

Needs Analysis

Proposal


Customer Ratification
Scope & Instructional Design

Customer Ratification

Script

Storyboard


Customer Ratification
Prototype

Customer Ratification

Production

Alpha Testing

Beta Testing


Customer Ratification
Final product
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Old Course Update

Old Course Update Methodology
Methodology:
 Recreate or restructure the old content of the course with latest
recommendations.
 Decompiling the course material to get raw structuring of the course.
 Latest innovative designs, softwares and methodology used to
develop the course with latest findings. .
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Browser Compatibility

Browser Compatibility
Features:
 Developed applications are compatible with a range of web browsers
and operating systems.
 Cross Browser Testing is done which is a process to test web
applications across multiple browsers.
 It involves testing both the client side and server side behavior of the
Web application when it is accessed using different Web Browsers.
Complete solutions for all Learning needs
 Employability Courses
 Customized Training Content Development
 Learning Management Systems (LMS)
 Performance Management Software Solutions
 Learning Consultancy
 Old Course Update
 Browser Compatibility
 Mobile Device Compatibility
Mobile Device Compatibility

Mobile Device Compatible
This is done through three important options which works for different
clients. They are
 Responsive Design: This method uses flexible templates to adjust page layout
according to screen size.
 HTML5: This is a markup language used for structuring and presenting content
on the World Wide Web and is the most mobile ready tool for developing
mobile sites and apps.
 Separate mobile sites: This means designing and building an independent site
specifically for a particular device type.
Budgetary Investment
Customized Content Devleopment
S.No
English
Translation
Level 1
Rs. 6,400
Rs. 5,500
Level 2
Rs. 8,300
Rs. 7,700
Level 3
Rs. 11,800
Rs. 11,800
Payment Process is as shown
Payment 50% advance and balance on delivery
Service tax @12.36%
Extra charges @Rs. 8000 per man day
Learning Management System - Hosted Solution
Users Cost
No. of users (up to)
Cost per user (pm)
Client Outflow (pm)
Avg cost/user (pm)
100
700
70,000
700
200
350
70,000
350
400
175
70,000
175
500
140
70,000
140
1000
120
120,000
120
1500
105
175,500
115
2000
90
217,500
109
2500
75
255,000
102
3000
65
287,500
96
4000
50
337,500
84
 One time cost of LMS customization, branding, data uploading, tenant-setup will be Rs. 2,50,000
 In case the customization requires more than 10 man days of effort, the same will be charged extra @ Rs.7,000 per man
day.
 These costs are for a hosted/managed LMS service, with 95% up time. The servers will be located at a US Datacenter
 User license implies a unique employee with up to 120 hrs of e-learning hours per annum
 User count will have a 10% buffer
 Minimum engagement is for 500 users
Hosted Server
System Hardware Services are as follows:
 OS with administration
 Database with administration
 Web Servers with administration
 Email Server with administrator
 Server Port Monitoring (Number of Ports)
 Server Resources Monitoring
 Monitoring, Notification, and Response
 Remote Reboot
 OS Reload
 System and Logs Monitoring with Alerts
 Security and Threat Alerts
 Dedicated Account Manager
 Services Identification
 Vulnerability Research & Verification
 Application Testing
 Denial of Service Testing etc.
 Software installation patches update
 Website/FTP Services Set Up ,etc.
Hosted Server
Optional services are:
 Server Anti Virus Protection
 Trojan , Anti-Spyware and Other Protection
 Shared/dedicated firewall
 backup data on NAS/Remote Server
 Remote Reset
 KVM IP
 Cluster Service
 Load Balancing etc
Investment
LMS Add-ons
 HRIS 2 – 10 Lakhs
 Talent Management – 5 Lakhs
 Needs Analysis – 5 Lakhs
 Skill Competency Mapping – 3 Lakhs
 Training Administration System – 4 lakhs
 Classroom and 3600 feedback – 3 Lakhs
 Coaching Monitoring – 4 Lakhs
 Virtual Classroom – Depends on number of users
 Simulations – 3 Lakhs
 Succession Planning – 3 Lakhs
 Content Authoring – Free of Cost (5 K each per user for ppt and simulation)
 Content Management Tracking– 3 Lakhs
 CD version – 2 Lakhs
 Certification Engine – 3 Lakhs
Key Customers
Hindustan Lever Ltd
Projects worked
Induction Programs
Sales Training for FMCG
Web based simulations
• 6 soft skills story boards
• 3 structures
• 2 running programs
LMS
MIS back end for coaching
MIS back end for Talent Management
End to End Life Cycle of Employee Application
Key Customers
ICICI Bank Ltd.
Project worked
 LMS for campus initiative
 Customized Banking domain CBTs
• over 30 programs
 Simulations
• Banking Selling Builder (9 Role plays)
• Counseling skills ( 5 Role plays)
• Banking Business Simulations ( 5 Role Plays)
 CD based delivery platform
 MIS back end for classroom training
 Software Solutions for Talent Management and others
 LMS transition services
 Certification questions coding
Key Customers
Coca Cola India Ltd.
Project worked
 Over 80 Sales Modules
 ILT Resources for Logistics Training
 One animated CBT
 Video based product learning modules
 ILT Resources for Route to Market modules
Key Customers
Avaya Global Connect (formerly Tata Telecom Ltd.)
Project worked
 IDX PABX Technical Training
 Paradigm PABX Technical Training
 Definite PABX Users Guide
 96xx series user guide
 CD based learning modules
 Skills Track – Skills versus Training nomination system
 Sales Contracts Training and Certification System
 Learning Center – A LMS installation
Key Customers
Airtel
Project worked
 Airtel Money Modules
 LMS for Employees
 Recruitment Modules
 Business Continuity Management Modules
 Values Modules
 Enterprise University Modules
Key Customers
Aircel
Project worked
 Do not Disturb Training Modules
 Information Security Training Modules
 Mobile Number Portability Training Modules
 Self Service Kiosk Module
 Values Added Service Training Modules
 Game Module – F1 Race
Thank you
For further enquiry contact:
Prashant Khanna
Enhance Systems Private Limited
401 Padma Tower-I
Rajendra Place,
New Delhi – 110 008
Tel.: +91-11-47286802, 47286807
Mob: +91 98 111 27333
Email: prashant.khanna@enhancelearning.co.in
Web: www.enhancelearning.co.in