Welcome
Dr. P. Narayana
Hon’ble Minister for Municipal Administration & Urban
Development, Urban Water Supply and Urban Planning
Government of Andhra Pradesh

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eSuvidha project – Municipal E-Governance Initiative
 Andhra Pradesh – First State to implement State-wide
Municipal
E-Governance solution
 Project conceptualized to computerize functions of all
ULBs and project launched in 2004
 16 modules developed covering all municipal functions
 Interface with Citizen Service Delivery Channels (E-Seva/
MeeSeva Centres) for Property tax and Water tax collection

eSuvidha project –
Municipal E-Governance Initiative
 eSuvidha system developed in decentralized mode and deployed in 13 servers at district headquarters (District Data Centers)
 Urban Local Bodies (ULBs) in each district connected to District
Data Center (DDC) using to 2 Mbps lines
 DDCs are connected to Network Operating Center (NOC) at
Head Office with 2 Mbps line
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Overview of eSuvidha Application
Enter Login
ID &
Password

ULB section
E-Suvidha
Modules
Municipal Management Information System
Senior managerial Staff and Commissioners
E-Municipal Administration System
Administrati on &
Establishmen t
Grievance
Redressal cell
File
Movement
Finance and
Accounts
Accounts
Town planning
Public
Health
Revenue
Engineeri ng
UPA cell
Finance and
Accounts
Building permission and Town planning
Assets and
Inventory
Advertisem ent Tax
Births and
Deaths
Solid Waste
Managemen t
D&O trade licenses
Property tax
Vacant land tax
Water tax and
Connections
Project &
Works
Water tax & connectio n
Schemes
Court Cases
System
Administratio n

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The eSuvidha system is under-utilized due to various reasons such as
– Out dated IT infrastructure (deployed in 2003) leading to improper functioning of the system
– Lack of integration between different modules
– System developed to work in Intranet mode for back office functioning of ULBs and lacks citizen focus
– Non digitization of manual records
– Not suitable for re-engineering in tune with changing rules and requirements
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Present Status of e-Suvidha Project
• Property Tax (69 ULBs),
• Vacant Land Tax (22 ULBs),
• Water Tax (45 ULBs)
• D&O Trade Licenses (15 ULBs)

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Municipal Corporations
Municipalities
Total No. of ULBs in AP
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Total Covered
13 10*
98 59**
111 69
* Visakhapatnam, Vijayawada, Guntur Corporations use separate systems
** Implementation in newly constituted ULBs is in progress
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 In 2013-14, the eSuvidha Application software and database has been centralized through virtualization.
 Online Payment of taxes through payment gateway has been implemented
 Digital Signature enabled issue of Birth and Death
Certificates implemented through Meeseva Centres
 Online Legal Case Management System (OLCMS) developed by CGG implemented in ULBs to monitor status of legal cases
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• New Municipal Citizen Services launched in 2013 through
Mee Seva Centers (State Service Delivery Gateway Project) for following services:
• Trade License
• Renewal of Trade License
• Property tax assessment
• Sub division of property tax
• Change of name in property/title (Mutation)
• Building Plan Permission
• Property tax exemption
• Property tax vacancy remission
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• Unified Birth & Death software developed by NIC – same software for Greater Municipal Corporations, Municipal
Corporations, Municipalities and Gram Panchayats http://ubd.ap.gov.in:8080/UBD/
• Existing Birth & Death data (80 lakh records) migrated from
Suvidha system to UBD system deployed at State Data Center
(SDC)
• Digital keys issued and Training provided to all Commissioners,
Municipal Health Officers
• 35 lakh certificates digitally signed and issued through Meeseva
Centres
• Certificates delivered through Mee Seva Centers
• Under Category-A - Within 15 minutes, if digitally signed data available
• Under Category-B – Within 5 days after record verification

• eSuvidha Project will be redesigned with Centralised Portal for online payment of taxes, non-taxes, fees, charges, etc.
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Online submission of applications, issue of certificates with digital signatures
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Enable “Anytime, Anywhere” access to services through internet.
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Implementation of easy payment options through payment gateway
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Single Window services through Citizen Facilitation Centers at ULBs
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Interface with Citizen Service delivery channels such as eSeva/MeeSeva, APOnline, Banks etc.
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GIS Integration and monitoring to plug revenue leakages
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New system to cover all Municipal Corporations/Municipalities

• New system will be integrated with software systems implemented outside Suvidha system o Double Entry Accrual Based Accounting System (DEABAS) developed by Center for Good Governance (CGG) and implemented in all ULBs o Unified Birth & Death Registration System o Online Legal Case Management System (OLCMS) developed by CGG and implemented in all ULBs
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• To be implemented through AP Municipal Development Project
(APMDP) funded by the World Bank at a cost of Rs. 40.75 cr.
• Project Management Unit (PMU) has been set up by KPMG to study o AS IS Study o Prepare Business Process Reengineering (BPR) to align business processes with IT o Undertake bid management to select System Integrator (SI) to design, develop, implement and maintain the new system for three years
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• M/s KPMG has been appointed as PMU consultant for
Preparation of DPR, RFP , Bid Management and Monitoring of implementation
• M/s KPMG submitted the As – Is Study Report and Detailed
Project Report, which was reviewed by Committee as well as by
World Bank
• Draft RFP prepared by KPMG placed before APMDP steering committee
• Committee suggested to prepare 2 separate RFPs for AP and
Telangana
• World Bank issued NOC for two RFPs.
• Final RFPs to be placed before APMDP Steering Committee and issue the bids after receipt of Administrative sanction from Govt.
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• Circulars & Proceedings kept online with link from CDMA website
• Online formats designed for submission of data pertaining to
• Street lights, Solid Waste Management
• Collection of taxes
• Energy Savings
• Household water supply connections
• Municipal Works
• Town planning issues
• Unified communication with field officers (SMS/Email/Online Docs)
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E-Gov AWARD FOR DEABAS SYSTEM
• Double Entry Accrual Based Accounting System (DEABAS) successfully implemented in ULBs as mandated under 13 th Finance
Commission Recommendations
• Software developed by CGG and Implemented through Regional
Chartered Accountant (RCA) Firms
• The Project won prestigious Award for “best e-governance Project in
Andhra Pradesh during e-India 2012”
• Web sites developed for all ULBs and their Financial details kept online for public scrutiny under Public Disclosure Law
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