Government Service
Platform and MyEGov
Portal Introduction
Research, Development and Evaluation
Commission, Executive Yuan
Agenda
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Background: Taiwan e-Government Program
Vision: Common Platform Roadmap
Strategy: Central GSP
Implementation: GSP Solution Architecture
Benefits
e-Government
Common Platform in Taiwan
Background: e-Government Program
• e-Government Program is a part of e-Taiwan project (20022008), which is composed of e-Government, e-Industry, eSociety, and e-Infrastructure.
• The e-Government Program aims for putting all government
agencies and government employees online, placing over
1,500 government application services online, and eliminating
all household and land registration certificates.
• This program aims to link all government agencies through
networking and to provide versatile Internet-based services as
the “e-Government” system.
• Built e-Government Common Platform as a “Gateway System.”
The function is to integrate interdepartmental information and
simplify related operational processes.
Background: Goals of e-Government
• To provide online services to all agencies and civil servants via
the Government Service Network (GSN).
• To encourage the government workforce at all organizational
levels to take advantage of the Internet to conduct
administrative business and provide public service in a more
efficient manner.
• To promote communication and document interchange
between organizations at different levels.
• To improve the convenience and efficiency of government
services by providing over 1,500 Internet-based application
services and “one-stop processing services.”
Vision: e-Government Vision
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To employ information and
Government
communications technology in
support of government reengineering, provide innovative
services, improve administrative
efficiency, and raise the quality
of public service.
To enable government agencies,
businesses, and the public to
conveniently obtain a variety of
government services via a broad
range of channels at any time
and place, and to provide
integrated, innovative
interdepartmental services.
Citizens
24x7 Services
One-stop Services
Multi-channel Services
InfoCom
e-Government
e-Government is anytime,
anywhere and for anyone.
Strategy: Standardize and Streamline
e-Government Services
• To provide a single integrated view of the government
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Single sign on (SSO).
Service registration.
Service integration.
Electronic payment.
• To solve many of the tough problems faced individually
by departments
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Strengthens government online services.
Integrate with the e-government entrance websites.
Provides various service channel for e-government services.
Accelerates the implementation of e-integrated services.
Strategy : Central Common Platform
(GSP) at e-Government Gateway Site
Users
Portal / App
Government Service Platform
Core Module
My EGov
Portal
Exchange
Module
Legacy Systems
Banking
E-Payment
Service
Integration
Service
Entry
Directory
Service
Citizen
Authentication
Authorization
Public
Servant
Registration
Service
Information
Interchange
Infrastructure
Directory
Exchange
Gov Applications/
Innovation Systems
Operation Management
Government
Legacy Systems
Gov Directories
GDS
MOEADS
CPA
XDS
MOICA
GPKI
GCA
MOEACA
XCA
HCA
Implementation: Government Service
Platform Module
PT
Content
Management
SE
Management
Message
Broker (machine
interface)
e-Mail
e-DM
RS
GUI
(user interface)
OID Registration and
Management
Service Registration and
Community Registration and
Management
Users Registration and
Management
Organization Registration and
Management
DS
Government Directory
Service
Pipeline
Design
User Directory Service
AA
Authentication and
Authorization
Personalization
Client Side Security Module
AA Repository Management
Single Sign On
Search Engine
SI
Web Camera
Flow Design
Flow Execution
Control
Flow Version
Management
Mobile APP
etc.
EP
Electronic
Payment System
Service Monitoring / Reporting
OM
Message
Processing
Application Directory Service
Directory exchange
Community
Services
I3
Alert/Notification
Reliable
Messaging
Outbound
Channel
Inbound
Channel
Exception
Handling
Payment Gateway
Event / Log Management
Configuration Management
Other Management Functions…
LILI
Platform
Platform
Message
Message
Exchange
Exchange
LegacySystem
System
Legacy
Message
Message
Exchange
Exchange
Operation
Operation
Management
Management
Implementation: Core Standard
• e-Service Transport Protocol (based on web
services)
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SOAP over Http/Https.
WSDL.
WS-security.
XML schema definition for government information
exchange.
• Government PKI
– X509 v3 Certificate.
– OCSP for online certificate verification.
– CRL for offline certificate verification.
Implementation: Core Standard
• Directory Data Exchange
– LDAP (synchronize mode).
– LDIF/DSML (asynchronize mode).
• ePayment Transport Protocol
– ISO8583(Credit Card).
– Trip-Combo Card.
Benefits-GSP
• Government Service Platform (GSP) has been
becoming the core operation platform of Taiwan
e-Government
– providing cross-department SSO services.
– providing integration of Web Services.
– providing on-line e-payment services.
– providing cross-department data inter-change services.
– providing national directory services.
MyEGov Portal Introduction
Agenda
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MyEGov’s Debut
Our Goals
Our Services
Achievements
MyEGov Portal Service Snapshots
MyEGov’s Debut
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My E-Government (MyEGov)
was launched in 2001.
– The main services of MyEGov
include information queries,
online service delivery, and
interactive communication
between citizens and the
government.
– Between year 2006 to year 2012,
MyEGov was rebuilt in web 2.0
concept with more integrated
services, such as personalized
profile, blog, multimedia
broadcasting, mobile app, RSS
feed subscription and digg
services.
Our Goals
• To provide the public with a unified website,
contain links to all government websites and allow
searches for all government information.
• To provide the public government online service,
such as e-form of download and electronic
services.
• To provide a unified channel for public to
communicate their opinions to the government.
Our Services
Information
Queries
Online Service
Delivery
• Daily News Update
• Multimedia
Content
• Features by
Specific Audiences
• Powerful Search
Engine
• Classified
Information by
Subjects
• Government
Contact Index
• Government
Sector App Service
• e-Form Download
• Online Application
Service
• Webcam
Streaming Service
Interactive
Communication
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Digg Service
Facebook
YouTube
Blog
Mobile Web
MyEGov Snapshot (1)
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Webcam Streaming Service
– 59 webcams country-wide to
promote Taiwan resorts by
providing live-image service.
MyEGov Snapshot (2)
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Multimedia Content
– To provide users multimedia
content to learn more about
Taiwan culture, scenery, and
government public affairs.
MyEGov Snapshot (3)
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Diversified Target Content
– To tailor the content according to
different segmentation of
population.
– There are 4 kinds of
segmentation at MyEGov,
including family, students, female,
senior citizens.
MyEGov Snapshot (4)
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Online Application Service
– To offer Internet-based online
service and e-Form download
service for citizens.
MyEGov Snapshot (5)
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Digg Service
– To provide a platform for users to
discover and share content.
MyEGov Snapshot (6)
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Mobile App & Mobile Web
– To provide mobile service for
citizen to access via smartphone
and tablet
– To collect apps information from
government asectors