Introduction to E

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Perancangan dan Analisis
E-Business:
BAB 4
Organisasi Readiness E Bisnis
Nungky Awang Chandra
Fasilkom Universitas Mercu Buana
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Pendahuluan
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E-Business Drivers and Responses
What is eBusiness?
E-Business issues and Success Factors
E-Readiness
E-Business: the Case of Saudi Arabia
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Nilai Pasar dalam Organisasi
Tangible Assets
Intangible Assets
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Buildings
Equipment
Furniture
Cash
Skills & competencies
Motivation of employees
Databases
Information technologies
Efficient & responsive processes
Customer loyalty & relationships
Value of tangible assets
1982: 62%
1992: 38%
2000: 10-15%
Source: Brookings Institute
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Indikator Pasar
E-readiness
May 5th 2005
From The Economist print edition
Denmark is still the best place in the world to do e-business, reports
the Economist Intelligence Unit, a sister firm of The Economist. It has
ranked the “e-readiness” of the world's 65 largest economies to find
the countries most amenable to internet-based business. The factors
considered include broadband and mobile-phone penetration, as well
as government regulation. America rose from sixth to second place in
the ranking since last year. Britain fell from second to fifth place. India,
despite being an IT superpower, is ranked only 49th.
2005
Teknologi dan Internet
• Apa dampak internet terhadap organisasi kita?
• Apakah Internet akan mengubah kompetesi?
• Apakah operational atau strategi berubah?
E-Business is About Business
Business
Driving IT
E-Business
IT Driving
Business
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The E-Business Network
Intranet and
Extranet
Network
Software
Network
Hardware
E-Business
Network
Enabling
Technology
Networking
Vendors
E-Commerce
Applications
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eBusiness: Technologies and Skills
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Web technologies
Database technologies
Integration technologies
Networking technologies
Security technologies
CIW Tracks:
– Designer
– Developer
– Administrator
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What is Important in an E-Business Network?
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Functionality
Reliability
Security
Speed
Scalability
Access Control
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Why Does an E-Business Network
Matter to a User?
• To share knowledge and reap productivity gains by finding
information faster
• To communicate faster with clients and suppliers
• To provide options for teleworking
• To implement web services
• To enable teams to work collaboratively irrespective of
geography
• To better automate business procedures
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Worldwide IT Spending Growth
(New Scenario)
%
12
10
10.6
10
10
11.3
10.5
8
7
Old
New
6.1
6
4
2.4
2
0
2000
2001
2002
2003
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Source: IDC, October 18, 2001
Global E-Readiness
It describes the extent to which a country’s business environment
is conducive to Internet-based commercial opportunities
• E-Readiness Assessment Model 2001
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Connectivity (30%)
Business Environment (20%)
E-Commerce Adoption (20%)
Legal Environment (15%)
Supporting E-Services (10%)
Social and Cultural Environment (5%)
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Grouping of Countries by E-readiness Ranking
E-business leaders
E-business contenders
US (8.73)
Australia
UK
Canada
Norway
Sweden
Singapore
Finland
Denmark
Netherlands
Switzerland
Germany
Hong Kong (7.45)
Ireland (7.28)
France
Austria
Taiwan
Japan
Belgium
New Zealand
South Korea
Italy
Israel
Spain
Portugal (6.21)
E-business followers
Greece
Czech Republic
Hungary
Chile
Poland
Argentina
Slovakia
Malaysia
Mexico
South Africa
Brazil
Turkey
Colombia
Philippines
E-business laggards
Bulgaria (3.38)
China
Ecuador
Iran
Romania
Ukraine
Algeria
Indonesia
Nigeria
Kazakhstan
Vietnam
Azerbaijan
Pakistan (2.66)
Egypt (3.88)
Peru
Russia
Sri Lanka
Saudi Arabia (3.80)
India
Thailand
Venezuela
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.Source:
The Economist Intelligent Unit, 2001
Internet Subscribers in the Arab Region
Rank
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Number of
Country
Subscribers
UAE
220,000
Bahrain
35,000
Qatar
25,000
Kuwait
55,000
Lebanon
75,000
Jordan
35,000
Palestine
12,000
Oman
28,000
Tunisia
70,000
Saudi Arabia
190,000
Egypt
70,000
Morocco
55,000
Algeria
45,000
Libya
4,000
Syria
8,000
Yemen
3,500
Sudan
7,000
Iraq
500
Total
938,000
Number of
Users per
3
3
3
3
3.5
6*
5
3
4
3
8**
4
4
5
4
4
4
25***
Number of
% of
Users
Population
660,000
24.44
105,000
16.67
75,000
10.27
165,000
8.25
262,500
6.56
210,000
4.57
60,000
3.53
84,000
3.36
280,000
2.89
570,000
2.59
560,000
0.82
220,000
0.73
180,000
0.6
20,000
0.4
32,000
0.18
14,000
0.08
28,000
0.08
12,500
0.06
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3,538,000
1.29
Source: Ajeeb.Com
eBusiness: The case of Saudi Arabia
Strengths
• Largest Arab economy
• Free market mindset
• Large trading community
• Good teledensity
• Hi growth in PC penetration
• Modern infrastructure
Opportunities
•Regional economic integration
•Reduction in overhead costs
•Expanding markets
•Trade barriers coming down
Weaknesses
•Lack of local IT professionals
• High Internet access cost
• High implementation cost
L
o• Lack of legal environment
w• Arabization of content
•Telcom operator monopoly
Threats
•Regional initiatives
•WTO (if not prepared)
•Cultural backlashes
•Internet (if not...)
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