Presentation prepared for 15th Biennial ITS Conference Berlin September 4-7, 2004 The Distribution Of Mobile Handsets Connecting Global And Local Distribution Per Andersson, Associate professor Bengt G Mölleryd, Ph.D Stockholm School of Economic, CIC Evli Bank, Research TMT P.O. Box 6501, SE-113 83 Stockholm, Kungsträgårdsgatan 16, Sweden SE-117 30 Stockholm, Sweden voice +46-8-736 95 38 voice +46 8 407 80 38 fax +46-833 43 22 fax + 46 (0)8 407 80 01 e-mail: dpa@hhs.se e-mail: bengt.molleryd@evli.com 1 Aim The aim of the paper is to discuss a set of distribution challenges meeting suppliers of handsets, operators, and other channel actors in the global mobile telephony industry. 2 Issues 1. 2. 3. 4. What are the underlying changes and drivers leading to an increased focus on distribution issues in the global market for mobile handsets? What are the distribution challenges for handset manufacturers as production increasingly is becoming global? What are the distribution challenges when this global distribution has to be connected to regional and local distribution and consumption networks with often very local, specific characteristics? What role do operators play in this globalization of distribution process, and what are the challenges for other actors in the global distribution system? 3 Research Background • “Distribution channel effects of institutional, technological and • • • • • market changes in the rapidly growing market for mobile telecom equipment” (Andersson & Mölleryd 1994) “Distribution system and service consequences of technological convergence” (Andersson & Mölleryd 1998) “Increased polarization of distributor-customer relations and retailers’ strategies to cope with this” (Andersson & Mölleryd 1999) “Market system studies of changes in customers’ buying centers, buying organizations and buying behavior” (Andersson & Mölleryd 2001) “The internationalization of distribution” (Andersson 2002) “A global perspective on distribution channel changes in the mobile telephony industry” (Andersson & Mölleryd 2004) 4 Empirical Background Changes in the Global Handset Market • General rapid growth of new users • A growing replacement market • New entrants competing with the Big Six in the handset market • • Continued regional market variation despite globalization Internationalization of handset production and changes in the production value chain • Internationalization of operators • The increased importance of the Chinese market in global distribution 5 The handset market is entering a dynamic phase… • The handset market is prospering as the replacement cycle kicks in - extensive upgrades to color screens, camera handsets - commercial volumes of 3G are around the corner • The big suppliers keeps a firm grip on the market - LG Electronics has now entered the core group • But the Group other is a force to be recon with, primarily driven by strong activity in Asia - A Chinese handset industry is emerging - Extensive development is ongoing in Korea • Reference designs (platforms) and new chipset pave the way for a partial disintegration, technology houses and ODMs are instrumental => Market volumes are growing strongly and the big ones are set to benefit as they have sufficient resources to master the entire production and distribution chain 6 Replacement drives the handset market H andset mar ket 800 80% 690 700 641 600 60% 520 500 M illion 70% 50% 432 400 40% 300 30% 200 20% 100 10% 0 0% 2002 T o t al mar ket 2003 o f w hich r eplacement 2004E Replacement r at e 2005E Replacement r at io • Increasing replacement ratio: 30% 2004, 31% 2005 • Growing share of subs that have their 3-4-5 handset, drives demand for mid- and high end handsets • Segment: SonyEricsson, Samsung, Motorola, sleeper 7 Handset market is worth EUR 71bn 2004 M ar ket value handset s Volume (m) 2002: 432 2003: 520 2004: 641 2005: 690 76 000 6% 74 000 5% 72 000 4% 70 000 M EU R Assumption: ASP (EUR) 2002: 153 2003: 132 2004: 111 2005: 109 68 000 3% 66 000 2% 64 000 1% 62 000 60 000 0% 2002 Source: Evli estimate 2003 Mar ket value (MEU R) 2004E 2005E Mar ket value gr o w t h y/y We expect unit growth to be 23% 2004, and 8% 2005 8 Passing 1bn handsets 2010 Reaching 1.3bn handset s by 2015 3500 100% 90% 3000 80% 2500 70% 60% M illion 2000 50% 1331 1500 1002 40% 30% 1000 20% 500 10% 0 0% 2010 Subscr iber s m 2015 vo lume r epalcement r at e r eplacement r at io Positive long term outlook with huge volumes will trigger industry dynamics with growing platform business… 9 The big six delivered 74% of all handsets 2003 M ar ket shar es (sell-in) 2003 We have identified 35 suppliers O t her 25,9 % N o kia A consequence of total sell-in volume of 551m 32,6 % LG Elect r o nics LG Electronics passed SonyEricsson During Q4 5,0 % So nyEr icsso n 4,9 % M o t o r o la Siemens 7,9 % Samsung 13,6 % 10,1 % Source: Company reports, Evli estimate The leading six supplied 408m handsets 2003 10 The ‘smaller’ suppliers will sell 160m 2004 T he G r o up O t her est imat ed sales 2004 25 19,2 18,9 20 15 12,0 11,0 11,3 10,0 9,5 10 8,0 7,6 6,6 5,4 4,9 4,5 5 3,5 3,4 3,0 2,7 2,2 1,9 1,2 2,4 2,0 1,2 0,8 0,5 0,9 0,6 0,4 0,5 0,7 0,5 0,6 0,5 0,6 lo gy da P an en B ch no Q p on or ax C Te M K V ge TC H i ch C ha br id nd i ta H se ge en is H Le n m ia ax n D le Te ia m al co D nd ar d ni c C or co p E c ro ct le le Te E ta D at C an g hi ne se S N Source: Company reports, Evli Bank estimates ZT te ou S ni c ka so on oi K m A n om ia E as tc er ej K el ai bt D H s su lip Fu j it hi hi P is yo it s ub a ib an S M rp sh To at el S ha em lc A in gb o S ag o L C ir d B K ic ra TC ce yo N on as an ec 0 P m illion units Nec aim to grow considerable through international sales of WCDMA handsets 11 The Mobile handset production chain EMS Ascomp Elcoteq Flextronic Solectron Builds up Design capabilities ODM Arima Benq DBTEL GVC Microcell Sewon Pantech Telson Suppliers Nokia Siemens • Growing business • Response to OEMs ambition to provide wider portfolios • Target operators => Chipset suppliers go for reference designs to offer complete cellular systems => Know-how and technical competence is now widely spread in the mobile industry 12 A growing Chinese handset industry • Amoisonic is primarily targeting the high-end • We have estimated volumes on 1) reported market volumes, 2) reported sales divided with benchmark ASP, and 3) talked to the companies • Chinese Electronic Corp works closely with • We estimated total sell-in volume to be 38m • Dtang works with CDMA, TD-SCDMA 2003 • Eastcom supplies GSM and CDMA phones Philips under own brand, and has a JV with Motorola T he O t her - C hina shipment 2003 • Haier is the leading white goods supplier in 12 China, has teamed up with Sendo 9,8 10 8,7 • Keijan is a growing player on the Chinese M illio n u n its 8 market, collaborates with Samsung 6 4 • Konka produces both GSM and CDMA 3,4 3,0 2,7 1,9 2 1,2 0,9 0,6 0,5 0,5 handsets 2,2 0,9 0,6 0,5 0,8 0,4 • Ningbo Bird is a leading supplier on the E ZT c L TC cs te Chinese market E S ou ni da le ct P ro C an o nd ir d B o ed gb S in n N he ka ge Le on K ia n se en ej K er is ai H tc as E H om gy n Te m D co D nz he • Soutec sells GSM and CDMA hands S at C an g hi ne Te se le E no ch n ia al ro le lo ia p ax or D C id c ni ha ct A C m oi br so ni c ge 0 • TCL leading player on the Chinese market It uses platforms from Ericsson and Motorola • ZTE manufactures and sells GSM and CDMA handsets, is also a infrastructure provider 13 Strong activity in other parts of Asia South Korea spearheading CDMA • LG is ambitious and is expanding rapidly • Maxon primarily produces to other OEMs • Standard sells under its own brand Nixxo in Korea, and produces handset for other OEMs • VK Corp is a small player on the Korean market T he O t he r s - So ut h K o r e a shipm e nt 2 0 0 3 30 27,7 25 15 10 5 2 0,7 0,55 0 LG Elect r onics Maxon St andar d T elecom VK C or p T he O t her s - Shipment Japan 2003 18 16,0 16 14,0 14 12 M illion units M illio n u n its 20 10,9 10 9,0 8,0 8 6,6 5,4 6 4 3,5 2 0,4 0 Fujit su K yo cer a H it achi M it subishi N ec Panaso nic Sanyo Shar p T o shiba Japanese suppliers primarily sell to domestic operators • Fujitsu sells to NTT DoCoMo • Kyocera focus on CDMA • Hitachi sells small volumes to Japanese operators • Mitsubishi primarily sells on the domestic market • NEC is a leading supplier in Japan, growing export sales of WCDMA • Panasonic sold ~10m handsets in Japan, growing export • Sanyo supplies CDMA handsets to KDDI, Sprint, and PDC handsets to Vodafone • Sharp spearheads camera phones, 2.2m units sold overseas • Toshiba is a leading CDMA supplier 14 The Handset Distribution System Suppliers Distributors Retailers Sellthroug h Sell-in Sell-in: handsets delivered to the distribution system End customers Inventory : Normalized 6-8 weeks, á 10-12m/w, but it is a wide range in different regions Sell-through: handsets bought by end-customers 15 General Drivers of Change • Internationalization and structural change processes • Technological changes/drivers • New power-dependence relations and power shifts in the marketing channels • New patterns of competition and cooperation between firms in and between channels 16 Concluding Discussion Channel issues facing handset manufacturers, operators and other channel actors: 1. Important drivers leading to increased importance of distribution issues 2. Distribution challenges for handset manufacturers with increased globalization 3. Distribution challenges with global, regional and local distribution and consumption 4. Role of the operators and challenges for other channel actors 17 1. Important drivers leading to increased importance of distribution issues • Globalization of markets and growth of markets for handsets • • Technological changes in channels Changes in competition and cooperation in and between channels 18 2. Distribution challenges for handset manufacturers with increased globalization • • Globalization and weaker brand loyalty • Ownership of handset consignments and channel control Increased distribution complexity with more focus on efficient information systems: 19 3. Distribution challenges with global, regional and local consumption • Globalization in combination with apparent local variations • Handling and changing local variations in demand 20 Distribution is a regional business US: Operator focus • Sales to operators over 90% • Retail 5% • Distribution 5% Europe: Fragmented distribution • Sales to operators over 50% • Retail 15% • Distribution 35% APAC: Fragmented distribution • Sales to operators over 30% • Distribution more than 60% • Retail 10% Close connections with operators essential, beneficial for both Nokia and Ericsson 21 4. The role of the operators and challenges for other channel actors • Branding issues and the battles for channel leadership • Controlling user interfaces and relations with system integrators • Increased focus on professional procurement in the channel • Taking the Distribution Center role 22