The Business Ecology Initiative: Delivering Optimization for Innovation Richard Mark Soley, Ph.D. – Chairman and CEO, OMG Session TSE-1740A May 5, 2010, Venetian Casanova 504 CIO Stories: 1 • Secretary of US Agency to CIO: Fix my BlackBerry. • What is the proper role of the CIO? • Are we just fixing computers? CIO Stories: 2 • CEO of major computer hardware firm to CIO: CIO means « career is over », didn’t you know? • Is the CIO part of the team or just overhead? CIO Stories: 3 • CIO of a large consulting firm, complaining about CIO-focused events: « why is every discussion about business alignment? » • What about procurement, etc.? • Do other departments have trouble aligning? Some Observations • Colgate Palmolive doesn’t have an electric department (any more) • Google doesn’t have an IT department (in the usual sense) • Are you just changing lightbulbs? Nobody knows the whole company like the CIO (André Mendes, Special Olympics) • Most divisions only know their own sales, development, operations • Because IT automates processes throughout the enterprise, we know the enterprise • Most importantly, we implement business processes that support business capabilities Optimizing the Enterprise: • Precise descriptions of business processes are a prerequisite to understanding those processes. • We understand business process optimization: streamlining processes, leaning processes, greening processes Future Information Technology • The successful 21st century organization will no longer have an « IT » department • IT’s success means moving from « partnership » and « alignment » to an integral part of the business organization • Our role: recognizing, precisely defining, capturing, storing, reusing and optimizing business processes • Removing waste: take out the trash! Business Ecology • Business Ecology Initiative recognizes that – IT as a support organization is a dead-end and short-term solution – The IT organization must evolve into part of (not just a partner of) the business, with a focus on minimizing waste across all processes that implement business capabilities – No-one knows more about the operations of the whole business than the IT organization, so… Business Ecology • …the IT organization of the future will be the key focus of business process – – – – Definition Governance Reuse Optimization Business Ecology • Why « business ecology » ? – Ecology is about minimizing waste streams to « green » the planet (water, electricity, paper, etc.) – That’s not the only waste in the business (process overhead, lack of automation, duplicated process execution) BE Initiative Mission • The Business Ecology Initiative has the mission to – Move the industry to successfully developing & using Business Ecology precepts to deliver Actionable Architectures for optimizing the enterprise – Help organizations adopt Business Ecology and develop and implement Actionable Architectures – Gain experience by sharing experiences with like-minded organizations making the same transition • Great Baltimore Fire of 1904 • Response from Philadelphia, Washington, New York, Virginia, Atlantic City… hundreds of firefighters • Burned for two days, 140 acres • Why? One Standard Isn’t Necessary …but the cost of adaptation must be low. • Standards enable process improvement – Replicatable models • ITIL, Lean, Six Sigma • Open vertical-market standards • Company standards – Consistent, portable processes – Knowledge management across the enterprise allows us to minimize waste How Do We Transition? You’re not the only one Action Plan • Speak the language of the business, and focus on business capabilities • Share experiences, both good and bad, with your peers in your vertical and others • Leverage and participate in the definition of standards for your company, your market, your vertical, and across the industry • Be the process improvement expert in the business • Look for opportunities to optimize, not just automate The Alternative • How long do you want to keep changing lightbulbs? • • • • OMG: http://www.omg.org/ Business Ecology: http://www.business-ecology.org/ BPM/SOA Community: http://www.bpmsoa-consortium.org/ Green CIO Community: http://www.gcio.org/ • Richard Soley: soley@omg.org The Business Ecology Initiative: Delivering Optimization for Innovation Melvin Greer – Lockheed Martin Senior Fellow Session TSE-1740A May 5, 2010, Venetian Casanova 504 Disruption driving need for Innovation Business and Technology Change is occurring faster Business Impact Business and Technology Change is having a bigger Impact Time Copyright 2010 Lockheed Martin All rights reserved 21 Accelerate to Win, Grow, Compete Copyright 2010 Lockheed Martin All rights reserved 22 Today, IT is Integral to Business IT must drive efficiency and revenue, and provide measurable, clear return on investment. Business must have easy, seamless access to the services needed to be successful Copyright 2010 Lockheed Martin All rights reserved 23 Financial Tightrope Lower cost or Invest in Innovation Copyright 2010 Lockheed Martin All rights reserved 24 Copyright 2010 Lockheed Martin All rights reserved 25 Impact to Innovation Initiatives Copyright 2010 Lockheed Martin All rights reserved 26 Institutionalize new approaches Copyright 2010 Lockheed Martin All rights reserved 27 Access to clear, easily accessible technology BPM Sustainability Open Standards SOA Cloud Copyright 2010 Lockheed Martin All rights reserved 28 Innovate any* Copyright 2010 Lockheed Martin All rights reserved 29 Two Way Multi-Channel Solution Development Copyright 2010 Lockheed Martin All rights reserved 30 Perpetual Development and Deployment Copyright 2010 Lockheed Martin All rights reserved 31 End User Driven Copyright 2010 Lockheed Martin All rights reserved 32 Risk 33 Copyright 2010 Lockheed Martin All rights reserved Innovation via Business Ecology IT as simply a support organization is becoming non-competitive and obsolete IT must evolve to be an integrated partner with business. Focused on minimizing waste and optimizing capability across business processes IT needs to provide business focus on sustainability, business process and optimization Copyright 2010 Lockheed Martin All rights reserved 34 Strategic Recommendations Business goals, not IT goals Organizational Change Management Seek help Infuse new methodologies Deliver often, mature over time Copyright 2010 Lockheed Martin All rights reserved 35 Melvin Greer Lockheed Martin, Advanced Technology Office SOA / Cloud Computing Chief Architect Director IS&GS SOA Competency Center Certified Enterprise Architect E-Mail: melvin.greer@lmco.com Copyright 2010 Lockheed Martin All rights reserved 36 We Value Your Feedback ! • Please complete the session survey for this session by: • Accessing the SmartSite on your smart phone or computer at: http://imp2010.confnav.com – Surveys / My Session Evaluations • Visiting any onsite event kiosk – Surveys / My Session Evaluations • Each completed survey increases your chance to win an Apple iPod Touch with daily drawing sponsored by Alliance Tech Copyright 2010 Lockheed Martin All rights reserved 37 Copyright and Trademarks © Lockheed Martin 2010. © Object Management Group 2010. © IBM Corporation 2010. 38