Capabilities Presentation Deck - Home

ABC COMPANY

WHY BEST BUY

®

FOR BUSINESS?

Over 75,000 associates nationwide have been tested and trained exclusively for the business customer. Business customers can also shop from a dedicated inventory of commercial grade products and product assortment. And with personal account managers assigned to your business, you can schedule an on-site evaluation of your technology at your convenience.

Over 75,000 Associates nationwide have been tested and trained for the business customer. Business customers can also shop from a dedicated inventory of commercial-grade products and product assortment. And with personal Account

Managers assigned to your business, you can schedule an onsite evaluation of your technology at your convenience.

OUR PEOPLE

We’re here to understand and tackle the challenges of business

> Over 75,000 business-trained and tested Associates in stores

> Personalized Account Managers

> Onsite consultations

> Presales engineering

> Geek Squad ® Agents

GEEK SQUAD

®

SERVICES

Support as advanced as the technology

Help Desk

> 24/7, friendly, reliable advice, setup and installation.

> Available online, by phone, in store or on site.

Bulk Hours

> On-going IT maintenance brought to you by Geek Squad Agents that allows customers to pre-purchase support for their IT infrastructure.

> IT maintenance, consultations and training included.

Installation

> Efficient and dependable installation and troubleshooting online, in store, by phone or on site.

Buy Back Program

> It’s a great way to lower overhead and keep pace with the competition.

Purchase the program with your new device. Simply bring it back, in working condition with its original accessories, and receive a credit for your next purchase.

Geek Squad

®

Black Tie

Protection

> Protect your technology investment with Black Tie commercial and accidental damage plan.

PRODUCT ASSORTMENT

Specialized business products

Dedicated Business Inventory

> A wide assortment of over 150,000 commercial grade products, services and connections.

Digital Signage

> Inform, educate and impress your target audience with content you control.

Licensing

> Better management of your software costs.

> Simplified license management.

> Ability to take control of your investment.

Fleet

> Make your business run more efficiently with real-time access to company-wide data from your vehicles.

Surveillance

> Allows user to monitor, store and archive video, audio and associated data over the Internet or private intranets.

> Preferred over analog solutions due to its high scalability, security encryption and image quality with advanced features like digital zoom and remote accessibility.

INDUSTRY

SPECIALIZATION

We serve businesses of all types and sizes

Medical and Healthcare

> Computers and tablets for healthcare workers

> Refrigeration for medical supplies.

Insurance

> Best Buy For Business supports carriers, adjusters and claims replacements.

Sports, Entertainment and Public Viewing

> Support for teams, owners, stadiums and the technology needed to produce the most enhanced viewing experience for fans.

Government and Education Organizations

> Support from Associates with the experience and knowledge to handle the intricacies required from government and education facilities. Includes support for K-12, public as well as private, colleges and universities. Best Buy For Business can handle compliance with local, city, state and federal governments.

INCENTIVES AND

PROMOTIONS

Best Buy ® can help you increase business directly with your consumers

Furniture Retailers/Dealers

> Turn to personal Account Managers for inventory, delivery and promotional ideas.

Automotive

> Dedicated Account Managers can help develop and provide you with promotional and incentive products for your customers.

Communications

> Dedicated help developing incentives for phone, digital, satellite and cable companies.

E-PROCUREMENT

Business loves efficiency

Take advantage of your company’s buying power, streamline the purchasing process and consolidate billing and tracking of expenditures.

E-procurement Highlights:

> Dedicated account management and back-end support.

> Shop local Best Buy

® stores for store pickup, returns and exchanges.

> Net-30 financing, pCards, POs and tax-exempt processing.

> Automated purchasing seamlessly integrates with your e-Procurement system.

> Customized price lists and product selection.

> Geek Squad

® installation and Geek Squad

®

Protection plans.

Black Tie

> Co-branded procurement e-commerce solutions available

> Take advantage of Best Buy delivery, multi-location shipping and local installation services.

EXPANDED BUSINESS

CAPABILITIES

The right, customized solutions for your individual needs.

Volume purchasing

> Strong vendor relationships allow us to sell at the most competitive prices.

Proposal and contract teams

> Our team of professionals can provide you with comprehensive proposals and contracts customized for your business.

Logistics delivery plans for both staged and multi-location

> Our logistics team can work with almost any delivery requirements, including staggered or staging.

Customized price lists

> Our team of product managers can help you create a customized product and price list based on your selections.

FLEXIBLE PAYMENT OPTIONS

Smarter Financials Business Advantage Account

Select individual buyer’s accounts or allow multiple buyers to purchase under a single account.

24-hour account access

Flexible payment options

> Net30, credit cards, wire transfer, checks, e-checks and leasing

> Purchase orders

> Invoicing

> Tax exempt

> Multi-location delivery

GIFT CARD INCENTIVES

The reward that motivates

Implement employee and customer incentive programs with the reward that motivates: Best Buy

®

Gift Cards.

> Easy to give, use and manage

> Increases customer loyalty

> Motivates sales teams

> Spurs employee productivity

PARTNER WITH BEST BUY

®

Explore new technologies and creative customer solutions and opportunities

Let us provide a comprehensive assessment of all your communication requirements.

Support and one convenient bill for all your mobile communications, tailored to your business.

Increase productivity and encourage growth. Motivate, reward and thank your customers, and employees.

Earn a percent of all revenue generated from sleek, automated kiosks.

Advertise in over 1000 stores nationwide.

Designers, architects, homebuilders and agents all count on Magnolia for seamless, reliable integration of pristine, industryleading technology into their designs.

BUSINESS ONLINE

Connect with us online for tips, tools and help for your business

BestBuyBusinessDistrict.com

> Share, learn, connect and grow with a network of like-minded businesses.

BestBuy.com/Business

> Select collections of office and technology products for home and small office.

BestBuyForBusiness.com

> Offers commercial-grade products and services plus dedicated account management.

CUSTOMER TESTIMONIALS

What it’s like to work with Best Buy For Business

“Best Buy ® has allowed us to establish ourselves as a company through the use of modern technology.”

> Ateer Sheth,

Operations Manager, Clinical NeuroDiagnostics, LLC, Atlanta, GA

“We know we’re going to receive a turnkey solution from

Best Buy, which is what we offer our clients as well.”

> Charlie Bogart

Owner, RealCom Solutions, Dallas, TX

“The Best Buy For Business partnership has been the critical link in helping us grow our business.”

> Barb Tronstein

Owner, Gardner-White Furniture, Detroit, MI

Ateer

Sheth

Charlie

Bogart

Barb

Tronstein

PUT US TO WORK

Your personal Account

Manager is available to come to your site.

75,000 business-trained associates available in

1000 locations nationwide.

Purchasing and 24/7

Geek Squad

®

Support.

BestBuy.com/Business

Give us a call.

We’d love to get started.

1-800-373-3050

Contact Information

Name

Title

Email

Phone Number

BEST BUY, the BEST BUY logo, the tag design, BESTBUY.COM, GEEK SQUAD, BEST BUY FOR

BUSINESS, the BEST BUY FOR BUSINESS logo and MAGNOLIA HOME THEATER are trademarks of BBY

Solutions, Inc. © 2011 BBY Solutions, Inc. All Rights Reserved. BBY10855

CUSTOMER

DEMOGRAPHIC

We serve businesses of all types and sizes

Home Office (1-4 employees)

> Owner/Operator

> Consumer grade products

> Basic services

> Mixed-use (33% business,

33% personal, 33% both)

Small Office (5-19 employees)

> Owner/Manager

> More complex solution and service needs

> No IT staff

> Commercial-grade products

Managed Office (20-49 employees)

> Primarily staffed with office manager, occasionally IT person

> Business purchasing methods

> Commercial-grade IT, complex solutions and services

Large Office (50+ employees)

> Professional IT and procurement

> Commercial-grade IT, some consumer-grade CE

> Formal purchasing procedures

> Multi-location integration