Learning as base for innovating Frido Smulders Delft University of Technology Experiential Learning Model David Kolb (1984) Concrete Experience Concrete Reflective Observation Active Experimentation Abstract Abstract Conceptualization Active “Learning is the process whereby knowledge is created through transformation of experience” Passive Unchain 2010, Frido Smulders 2 Experiential Learning model David Kolb, 1984 Concrete Experience Concrete Active Experimentation Abstract Reflective Observation Abstract Conceptualization Active Passive Unchain 2010, Frido Smulders 3 4 learning abilities => 4 dominant learning styles David Kolb, 1984 Concrete Experience Do-er Active Experimentation Converger/ planner Diverger/ visionair Reflective Observation Thinker Abstract Conceptualization Unchain 2010, Frido Smulders 4 Visionair/Dreamer diverging Characteristics: • People oriented • Emotional • Broad field of interest Strengths: • Fantasy • Many viewpoints/perspectives • Thinks in alternatives Team with only visonairs: • Not decisive Team without visionairs: • Few ideas and no breakthroughs • Weak problem recognition • Looking for the one and only solution Unchain 2010, Frido Smulders 5 Thinker assimilating Characteristics: • Interest in abstract concepts • Practice is irrelevant • Not much people oriented Strengths: • Integrating into theoretical models/concepts • Inductive reasoning (specific => general) • Logics and accuracy Team with only thinkers: • No practical application Team without thinkers: • No/weak theoreatical basis • Doesn’t learn from own mistakes Unchain 2010, Frido Smulders 6 Planner Converging Characteristics: • Technical specialist • Few emotions • Prefers business rather than people Strengths: • Deductive reasoning (general=> specific) • Decisive • Planning/organizing Team with only planners: • Single loop learning • Solution for the wrong problem Team without planners: • Not result driven • Application of untested ideas Unchain 2010, Frido Smulders 7 Do-er accomodating Characteristics: • ‘trial & error’ • Gets well along with people • Sometimes impationt Strengths: • Application oriented • Purposeful/goal driven Team with only do-ers: • Working hard on wrong business Team without do-ers: • Work not done on time • Not goal oriented Unchain 2010, Frido Smulders 8 Als een stijl ontbreekt … • te laat klaar • perfectionisme • geen markt intro • doet het niet • functioneert niet • logistiek loopt niet • verkeerde product • dekt geen marktbehoefte • me-too product • blijkt niet sterk genoeg • bezwijkt plotseling • onderdelen passen niet Unchain 2010, Frido Smulders 9 Typical jobs … • Production • Marketing • Sales • HRM • Arts • History • New business • Applied: research engineering • Planning • Basic Research • Basic Sciences • Theoretical engineering Unchain 2010, Frido Smulders 10 Concrete Experience ‘nice stories’ Active Experimentation Reflective Observation Abstract Concept Unchain 2010, Frido Smulders 11 Concrete Experience Active Experimentation ‘academic Reflective Observation discussion’ Abstract Concept Unchain 2010, Frido Smulders 12 Concrete Experience Active Experimentation Reflective Observation ‘nerd’ Abstract Concept Unchain 2010, Frido Smulders 13 Concrete Experience Active Experimentation Reflective Observation ‘wrong question’ Abstract Concept Unchain 2010, Frido Smulders 14 Concrete Experience ‘acting without thinking’ Active Experimentation Reflective Observation Abstract Concept Unchain 2010, Frido Smulders 15 Concrete Experience ‘Engineering trap’ Active Experimentation Reflective Observation Abstract Concept Unchain 2010, Frido Smulders 16 Concrete Experience ‘Trial and error’ Active Experimentation Reflective Observation Abstract Concept Unchain 2010, Frido Smulders 17 CE AE RO Academic learning Cycle AC Unchain 2010, Frido Smulders 18 4 learning abilities ≈ 4 phases in PD process Production Ramp-up Concrete Experience Do-er Diverger Active Experimentation Reflective Observation Converger Production Preparation Concept Development Thinker Engineering Abstract Conceptualization Unchain 2010, Frido Smulders 19