High Availability and Disaster
Recovery Solutions
Presented by MicroAge
Programme
Introduction to MicroAge
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Maria Fiore
Business Development Manager
MicroAge Canada
IBM Solutions
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Paul Michalovic
Business Development Executive
IBM
Tim Carbray
Modular Storage Product Specialist
IBM
Q&A
© 2006 MicroAge
MicroAge at a glance
Canada’s leading network of independently owned systems integrators and valueadded resellers
Over 40 locations across Canada, many in operation since 1981
Specializing in multi-vendor turnkey solutions: hardware + software + technical &
professional services
Vast experience in SME & public sector
© 2006 MicroAge
MicroAge Delivers
IT Solutions
Industry-leading IT products
IT consulting
Procurement planning
Training
Technical support
Flexible leasing/financing options
E-waste management services
© 2006 MicroAge
MicroAge: your trusted
business technology partner
Highly qualified local IT
personnel
Proven experience and IT
knowledge breadth and depth
Strength of national network
Commitment to customer service
excellence
© 2006 MicroAge
Lose your data, risk losing your business.
What to do when IT system failure is not an option.
© 2006 MicroAge
Introduction/overview
Why should we care? Two sides of business continuity:
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To sustain access to your data: High availability
To save your business: Disaster recovery
© 2006 MicroAge
High availability
A solution for eliminating risks of a single-point failure
by using secondary (redundant) facilities or equipment
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Achieves real-time synchronization of data
Provides an immediate- or near-immediate response to system failures
depending on technologies used, needs and technical constraints
Internal system or via third-party (co-location)
Remote solution: Second site usually located within 10 kilometres
Localized solution: disk redundancy, server redundancy (load balancing,
failovers), duplication of servers’ power supply
* * Separate from, and complementary to, disaster recovery solutions * *
© 2006 MicroAge
Disaster recovery
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A solution for backing up your files and applications more
efficiently and accessing them more quickly after a failure or
outage.
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Caused by natural disaster, human error, internal/external attacks
Essential attributes:
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Includes plans and processes for protecting digital resources and restoring
access following a disruption
Linked to a sound, company-wide crisis management strategy
Includes all of the stages required for a quick recovery
Involves input of all IT resource people:
»
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Technicians
Managers
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Users
© 2006 MicroAge
Disaster Recovery: Why it Matters
Business without continuity plan = business at risk
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Every year, one out of 500 data centers will experience a severe disaster
(McGladrey and Pullen)
43% of companies experiencing disasters never re-open, and 29% close within two
years (McGladrey and Pullen)
93% of businesses that lost their data center for 10 days went bankrupt within one
year (National Archives & Records Administration)
Standards for availability are rising
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Faster pace of business  more critical change
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Intense competitive environment requires high SLA
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Number and severity of threats increasing
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Industry-specific compliance laws and regulations (e.g., Sarbanes-Oxley Act)
© 2006 MicroAge
Challenges of DR with physical infrastructure
Require identical hardware for recovery
• Because of hardware dependencies
• Double costs, increases complexity
Site A
Site B
© 2006 MicroAge
Challenges of DR with physical infrastructure
Require identical hardware for recovery
• Because of hardware dependencies
• Double costs, increases complexity
Idle hardware
• Need standby hardware for faster RTO
• Repurposing servers at time of disaster is
labor-intensive and time-consuming
Site A
Site B
Recovery
Target
© 2006 MicroAge
Challenges of DR with physical infrastructure
Require identical hardware for recovery
• Hardware dependencies double costs & increase
complexity
Site A
Site B
Idle hardware
• Need standby hardware for faster RTO
• Repurposing servers at time of disaster is
labour-intensive and time-consuming
Slow, complex recovery process
• Different solutions for different availability tiers
• Separate procedures for system and data disks
• Separate procedures for desktop PC’s
• Multi-step recovery processes
Recovery
Target
Configure
hardware
Install
OS
Config Install
OS
backup/
restore
agent
Start “Singlestep automatic
recovery”
© 2006 MicroAge
Why Virtualization?
– Adding value
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Increased performance with fewer servers
Improved data security, backup & recovery (redundant files,
applications, operating systems)
Greater flexibility, scalability on demand
Simplified configuration, operation, manageability
– Lowering costs
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Reduced cost of ownership
Lower energy, cooling costs
© 2006 MicroAge
A Hybrid physical/virtual solution
– “Best of both worlds”
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IBM hardware (IBM DS series storage, IBM Blade Centers and servers)
VMware software
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VMware solutions overview
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VMware High Availability
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VMware FaultTolerance
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VMware Consolidated Backup (VCB)
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VMware Site Recovery Manager (SRM)
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High Availability vServices
VMware High Availability:
All servers and
applications protected
against component and
complete system failure.
Only One-Click to
configure!
X
© 2006 MicroAge
VMware FaultTolerance
X
Application protection against
hardware failures, with NO
down time that is Application
and Operating System
Independent.
© 2006 MicroAge
DS4/5000 & VCB
Benefits
– Eliminates backup windows
– Reduces the load on ESX Servers by moving the
process to Proxy server
– Integrates with the existing backup tools and
technologies already in place
– Eliminates the need to run a backup agents on every
virtual machine
– Avoids congesting and overloading the data center
network infrastructure by enabling LAN-free backup
– Lowest cost VMware backup and recovery solution,
when combined with existing data protection software
– Backs up virtual machines that are powered off
http://www.vmware.com/products/vi/consolidated_backup.html
© 2006 MicroAge
Advantages of Virtual DR
• Virtual machines are portable
• Virtual hardware can be automatically configured
• Test and failover can be automated (minimizes human
error)
• The need for idle hardware is reduced
• Costs are lowered, and the quality of service is raised
© 2006 MicroAge
Site Recovery Manager (SRM)
– Simplifies and automates the disaster
recovery processes
– Works with VMware Infrastructure to
enable faster, more reliable, affordable
disaster recovery
– When you create a VM, you specify a
secondary site and a Recovery Point
Objective (RPO)
• Everything else is taken care of automatically
Site Recovery Manager leverages VMware
and DS4/5000 ERM to transform disaster recovery
© 2006 MicroAge
VMware SRM At A Glance
Protected
Site
VirtualCenter
Recovery
Site
Site Recovery
Manager
VirtualCenter
Site Recovery
Manager
Array Replication
Datastore Groups
Datastore Groups
© 2006 MicroAge
SRM: Key Benefits
Expand disaster recovery protection
– Now any workload in a VM can be protected with minimal incremental
effort and cost
Reduce time to recovery
– As soon as disaster is declared, a single button kicks off recovery
sequence for hundreds of VMs
Increase reliability of recovery
– Replication of system state ensures a VM has all it needs to startup
– Hardware independence eliminates failures due to different hardware
– Easier testing based on actual failover sequence allows more frequent and
more realistic tests
© 2006 MicroAge
Summary
Site Recovery Manager Leverages VMware Infrastructure
to Make Disaster Recovery…
– Rapid
• Automate disaster recovery process
• Eliminate complexities of traditional recovery
– Reliable
• Ensure proper execution of recovery plan
• Enable easier, more frequent tests
– Manageable
• Centrally manage recovery plans
• Make plans dynamic to match environment
– Affordable
• Utilize recovery site infrastructure
• Reduce management costs
© 2006 MicroAge
DS series overview: Key features
Synchronous, asynchronous and WOC mirroring modes
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Enables administrators to choose the replication method that best meets
protection, distance or performance requirements
Dynamic mode switching without suspending the mirror
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Enables administrators to accommodate changing
bandwidth requirements without sacrificing protection
application
and
Suspend / resume mirroring with delta resynchronization
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Helps reduce vulnerability associated with reestablishing the mirror
Read-only mirror access (includes FlashCopy creation)
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Helps enable the remote data to be utilized prior to a disaster without
sacrificing protection of the primary site data
© 2006 MicroAge
DS4/5000 Enhanced Remote Mirroring (ERM)
Storage-based data replication
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Provides ongoing, real-time replication of a logical
drive from one storage subsystem to another
Three mirroring modes
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Asynchronous, synchronous & write-order
consistency modes
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Mirror
A
Volume
A
Cross
mirroring
Depending on RTO, RPO and Cost
Licensed by storage system
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SAN / WAN
Metro Mirror
Global Copy
Global Mirror
Mirror
B
Volume
B
Not by host or capacity tiers
Enables affordable automated Disaster Recovery and Business Continuity
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
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Best VM scalability of any mid-range storage platform
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
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Best VM scalability of any mid-range storage platform
Non-disruptive VM Flexibility
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Dynamic provisioning
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
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Best VM scalability of any mid-range storage platform
Non-disruptive VM Flexibility
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Dynamic provisioning
Best VM Data Availability
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RAID 6 and redundant everything!
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
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Best VM scalability of any mid-range storage platform
Non-disruptive VM Flexibility
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Dynamic provisioning
Best VM Data Availability
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RAID 6 and redundant everything!
Integrated Backup & Recovery
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VCB and all major backup vendors
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
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Best VM scalability of any mid-range storage platform
Non-disruptive VM Flexibility
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Dynamic provisioning
Best VM Data Availability
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RAID 6 and redundant everything!
Integrated Backup & Recovery
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VCB and all major backup vendors
Affordable Disaster Recovery
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Integrated, automated failover using VMware SRM and IBM ERM
© 2006 MicroAge
How does the DS4/5000 make VMware better?
Real-world Balanced Performance
–
Best VM scalability of any mid-range storage platform
Non-disruptive VM Flexibility
–
Dynamic provisioning
Best VM Data Availability
–
RAID 6 and redundant everything!
Integrated Backup & Recovery
–
VCB and all major backup vendors
Affordable Disaster Recovery
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Integrated, automated failover using VMware SRM and IBM ERM
One of the Lowest Cost VMware Solutions
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Storage comprises up to 40% of server virtualization budget
© 2006 MicroAge
Key Benefits Summary
SRM + DS4/5000 replication – best of both worlds
– RPO and reliability from IBM
– Simplification, automation, and cost savings from VMware
© 2006 MicroAge
Key Benefits Summary
SRM + DS4/5000 replication – best of both worlds
– RPO and reliability from IBM
– Simplification, automation, and cost savings from VMware
Increase scope of DR plan
– Protect any Virtual Machine at almost no operational cost
© 2006 MicroAge
Key Benefits Summary
SRM + DS4/5000 replication – best of both worlds
– RPO and reliability from IBM
– Simplification, automation, and cost savings from VMware
Increase scope of DR plan
– Protect any Virtual Machine at almost no operational cost
Reduce time to recovery
– RTO for even lower priority applications is commensurate with IBM RPO
© 2006 MicroAge
Key Benefits Summary
SRM + DS4/5000 replication – best of both worlds
– RPO and reliability from IBM
– Simplification, automation, and cost savings from VMware
Increase scope of DR plan
– Protect any Virtual Machine at almost no operational cost
Reduce time to recovery
– RTO for even lower priority applications is commensurate with IBM RPO
Most reliable recovery
– Proven IBM replication
– Server HW independence + repeatable, testable, and auditable automated DR
workflow
© 2006 MicroAge
Questions?
© 2006 MicroAge
What to do when an IT system failure is not an option.
Thank You
© 2006 MicroAge