Rethinking Asset Lifecycle Management People Technology Processes Information Andy Chatha President ARC Advisory Group AChatha@ARCweb.com Why Rethink Asset Lifecycle Management? Bigger, More Complex Projects Riskier Business Opportunities Limited Capital, Tough Capital Markets More Mandatory Investments Global Projects, Global Project Teams Escalating Labor and Material Costs Poor Asset Utilization, High O&M Costs Lack of Skilled Workers Legacy IT Systems Constrain Improvement Easy IT solutions can help 2 © ARC Advisory Group A New Model for the Major ALM Processes ALM Processes Have Specific Responsibilities Project Performance Management (PPM) Plan Design Procure Project Performance Management (PPM) Funded Projects Asset Performance Management (APM) Build Handover Operate Maintain Retire & Recycle Asset Performance Management (APM) Modification Requests Asset & Project Portfolio Management (APPM) New Facility Requests 3 © ARC Advisory Group ALM begins with a proper view of the Asset Productive Assets are More Than Equipment Primary Facilities Equipment Remote Physical Human Support IT HW/SW Mobile MRO Material Virtual Reference Data Functional Design Procedural Project-Centric Project Mgmt Engr/Design Procurement Construction Asset-Centric Operations Process Engr Maintenance Reliability Activity Records Commercial Status History The Three Asset Classes are Equally Important to Plant Success ! 4 © ARC Advisory Group Collaborative Devices are Emerging Planner Service Engineer Interactive Chat: - Respond to status request - Run diagnostics - Upload error logs - etc. Technical Support Shift Supervisor Operator PM2009a1 pipeline mixer Device Users, Technical Support, and Service Technicians Can Interact via the Device’s Collaboration Workspace 5 © ARC Advisory Group A New Model for the Major ALM Processes ALM Processes Have Specific Responsibilities Project Performance Management (PPM) Funded Projects Handover Asset Performance Management (APM) Modification Requests Asset & Project Portfolio Management (APPM) New Facility Requests 6 © ARC Advisory Group An ALM Information Management Strategy A Blend of ALM Process and Corporate Strategies Project Information Management (PIM) ALM Information Management (ALIM) Asset Information Management (AIM) Asset & Project Portfolio Info Management (APPIM) ALIM Improves ALM Performance Through Better Handover Processes and More Efficient Information Exchanges! 7 © ARC Advisory Group Performance Management Balancing Goals and Developing the Right Mix People Processes Technology Information Goals 8 © ARC Advisory Group ARC Level 1 Model for ALM The Major Processes, Goals and Information Mgmt PEOPLE Project Performance Management Handover Asset Performance Management (Design & Build) (Operate & Maintain) BUDGET ROA Funded Projects Asset & Project Portfolio Management (Evaluate & Select) Modification Requests New Facility Requests TECHNOLOGY PROCESSES BENEFITS INFORMATION 9 © ARC Advisory Group A Structured Set of ALM Models Structure Supports More Realistic Process Models Level 1 Level 2 Level 3 10 © ARC Advisory Group A Typical Level 2 Model for APM APM for a Process Manufacturing Facility Project Management Equipment & Systems Suppliers O&M Service Providers AIM Performance Fabricators MRO Material Suppliers Operate Maintain Performance Performance Construction Services ROA Shareholders Regulators 11 © ARC Advisory Group A Typical Level 2 Model for PPM PPM for a Process Manufacturing Facility Asset Management Strategic Suppliers Project Management Services Construct Fabricators Project Information Mgmt Engineering Services Engineer Procure Constructors BUDGET Shareholders Regulators 12 © ARC Advisory Group Asset & Project Portfolio Management APPM Processes and Stakeholders Allocate Resources Manage Information Identify Opportunities Evaluate Solutions BENEFITS 13 © ARC Advisory Group A Level 3 APM Model People & Processes APM for a Process Manufacturing Facility Automatic Production Planning Oper Staff Maintenance Planning Maint Staff Operate Maintain Strategy Parts Mgmt APM Tactical Operate Strategy Materials Mgmt Reliability Engr. Equipment Changes Strategic Proc/Mfg Engr. PPM Plant & Project Engineering Support Maintain Safety & CM Systems Action Coordination Feedback 14 © ARC Advisory Group A Level 3 APM Model for Technology Strategic APM for a Process Manufacturing Facility Process Models & Simulation Proc/Mfg Plant Plant Design, Engr3D Models, Laser (M/E/Auto, EH&S) Scanning Engr. RCM, Reliability Analysis & Reliability Engr. Simulation, RBI Production Planning EH&S, Sustainability, HR ERP, Materials Oper CPM/MES, Mgmt Mobile Devices Staff Maintenance Planning Maintain Strategy EAM/CMMS, Inspection, Maint Parts Mobile Staff Mgmt Devices, RFID Automation Systems, LIMS, Historians, Alarm Systems, Safety Systems, SafetySMT & CM Automatic Tactical Operate Strategy Systems Action Coordination Feedback 15 © ARC Advisory Group A Level 3 APM Model for AIM Strategic APM for a Process Manufacturing Facility Process Models & Simulation Proc/Mfg Plant Design, Plant Engr 3D Models, (M/E/Auto, EH&S) Project Mgmt Engr. RCM, Reliability Analysis & Reliability Engr. Simulation, RBI Production Planning ERP, Materials CPM/MES Mgmt EH&S, Sustainability Oper Staff EAM/CMMS, Maint Inspection Parts Staff Systems Action Maintain Strategy Maintenance Planning Automation Systems, LIMS, Historians, Alarm Systems, Safety Systems, SafetySMT & CM Automatic Tactical Operate Strategy Coordination Mgmt AIM Feedback 16 © ARC Advisory Group A Level 3 APM Model for Information APM for a Process Manufacturing Facility Functional Design Procedures Commercial Status History • Process Specs • Process Models • Process Calcs • Flow Diags • Equip Calcs • Equip Specs • Func Designs • Process Design • P&ID • Equip Layout, Design, BOMs • System Detail Design • MRO BOMs • Project Mgmt • Install/Test • Descriptions of Operation • Operating • Insp & Maint • Certification Reqs • Lockout & Safety Reqs • Financial Analysis • CAPEX • Depreciation • OPEX • Purchasing Records • Warranty & Repair Records • O&M Service Agreements • Project & Site • Procurement • Operational Status • MRO Inventory • Training • Source & Build History • Operating History • Maint History • Inspection Records • Incident Reports • People Certifications Reference Data Activity Records 17 © ARC Advisory Group A Structured Set of ALM Models Framework Enables Cross-Industry Benchmarking Manufacturing Energy 18 © ARC Advisory Group A Typical Level 2 Model for APM APM for Utility – Electrical T&D Project Management Equipment & Systems Suppliers Demand Mgmt Fabricators O&M Service Providers AIM MRO Material Suppliers Outage Mgmt Construction Services Cust Mgmt ROA Shareholders Regulators 19 © ARC Advisory Group Key Takeaways ARC has a long history of research around ALM We have developed various models to help clients understand issues, develop strategies and select solutions Our new ALM Model extends that research into more areas and more industries. The structured nature of our new model: • will enable ARC to provide you with more, valuable ALM research • enable you to develop ALM strategies with more appropriate support for people, processes, technology and information needs analysis, and • enable you to benchmark your ALM performance with peers and other industries and identify the Best Practices for your program 20 © ARC Advisory Group Thank You. For more information, contact the author at srsnitkin@arcweb.com or visit our web pages at www.arcweb.com ARC and Asset Lifecycle Management Our Market Studies and End User reports cover all of the Key technologies, IT solutions and Best Practices in ALM • PET, PSC, Laser Scanning • PAM, Field Devices, Mobile Devices, SCADA, etc. • EAM, FSM, MRO Materials Mgmt • EIM, AIM, GIS We have developed an ALM community, a website dedicated to ALM and publish a monthly ALM newsletter that is distributed to over 2500 ALM experts We have also provided consulting services on ALM issues to many leading manufacturers 22 © ARC Advisory Group